Learning Management System

Planning / Analysis

Goals

Purchase a new Learning Management System (LMS) that will automate the administration, tracking and reporting of training events.

Increase our customer’s skill levels by providing them easy access to our technical training and resources.

Audience

4800 Residential & Landscape Dealers

308 Sitework Systems Dealers 45 International Distributors 20 National/Mass Retail Accounts 16 Toro Underground Dealers 10 US Distributors

Comparison ChartOld System New SystemNot Compatible with eLearning Software• Only allows .ppts and videos• Passive learning only• Difficult to edit/customize video files

Compatible with all eLearning Software• Courses more engaging• Users can interact with content • Increased flexibility

No Real-Time Reporting• Reports are manually updated• Dealers have to wait for updates• Does not offer any report templates• Reports limited to 500 users at a time• No distributor reports

Real-Time Reporting• Course completions available in real time• Test scores available in real time• Offers over 25 report templates• Offers out-of-the box reports (unlimited)• Distributors can track compliance scores

Interface• Ten clicks to launch a course• No dashboards for dealers or distributors• Limited customization capabilities

Interface• Two clicks to launch a course• Dealer/distributor dashboards created• Customize interface by user group

Comparison ChartOld System New SystemCost / Capacity• $34,800 per year• Pricing based on a 2000 seat plan• 1633 users• $2 for each additional seat over 2000

Cost / Capacity• $24,000 per year• Unlimited seat plan• Users increased to 5203 – no extra charge

eCommerce• Not an option available

eCommerce• Offers the functionality to charge fees

System Navigation• Displays all courses in one catalog• Limited email capabilities• Cannot include embedded links in emails

System Navigation• Multiple course catalogs – easier to find• Ability to send bulk, automated emails• Embedded links used to launch courses

Documentation• No documentation on LMS

Documentation• Over 300 pages of processes