Learning Layers and CAMERA Informal Learning Workshop - July 2014

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected] http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected] Learning Layers g up Technologies for Informal Learning in SME Clusters Informal Learning in GP Practices 1 Tamsin Treasure-Jones Dr John Bibby and Rosemary Dewey Leeds Institute of Medical Education WSYB Commissioning Support Unit [email protected] [email protected] [email protected] Prof John Cook and Dr Patricia Santos University of the West of England [email protected] and [email protected] Developing tools to support individual, team and cross- organisational learning

description

The presentations given at the Learning Layers and CAMERA workshop in Plymouth on the 23rd July. Gives an overview of the Learning Layers research project, which is exploring how technology can support informal learning in small and medium-sized enterprises. Introduces the 4 Learning Layers tools being developed to support learning in healthcare - GP practices.

Transcript of Learning Layers and CAMERA Informal Learning Workshop - July 2014

Page 1: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning LayersScaling up Technologies for Informal Learning in SME Clusters

Informal Learning in GP Practices

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Tamsin Treasure-Jones Dr John Bibby and Rosemary Dewey Leeds Institute of Medical Education WSYB Commissioning Support [email protected] [email protected]

[email protected] John Cook and Dr Patricia SantosUniversity of the West of [email protected] and [email protected]

Developing tools to support individual, team and cross-organisational learning

Page 2: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Our aims for today

• Introduce you to the Learning Layers project• Check whether our findings on informal

learning in GP practices match your experience

• Show you the early prototypes of the Layers tools and hear how you would like these to be developed

• Explore the potential for working together

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Page 3: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Your aims and objectives 3

Page 4: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Agenda

09:15 Learning Layers Introduction

09:30 Informal Learning in GP Practices – Initial findings from year one

10:00 Round Table Discussions

10:45 Coffee/tea

11:05 Informal Learning Story

11:10 Introduction to the Learning Layers Tools – Demo Tables

12:10 Placing the Learning Layers Tools in the Story

12:15 Feedback on tools

12:35 Links between the tools and appraisal

13:15 Closing remarks and lunch

14:15 Informal discussions on potential joint work

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Page 5: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning Layers Objectives

• Understand how informal learning takes place in and between GP practices (SMEs)

• Identify potential for technology tools to support this learning

• Develop and pilot these tools• Design based research – use the co-design and

development process to refine our educational theories and understanding

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Page 6: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Consultant

GP Practice

Consultant

Patient Voice Group

Scaffolding

Peer Production

GP PracticeGP

Practice

GP Practice

GP Practice

GP Practice

GP Practice

Informal Learning

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning Layers Project Consortium

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Project Coordination

Technology Research

Regional Application Clusters

Scaling Partners

Technology Partners

Healthcare – Leeds

Construction & Building – Bremen

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Healthcare Pilot Region

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Page 9: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Four year research project

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Page 10: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Healthcare Activities

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Empirical studies

Co-design

Dissemination

Page 11: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning LayersScaling up Technologies for Informal Learning in SME Clusters

Empirical study of informal learning in GP Practices

Dr Micky KerrLeeds Institute of Medical [email protected]

Page 12: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Empirical Study: Healthcare

• Aims and Objectives To understand how learning current workplace learning

within primary care To identify how technology could effectively support and

enhance this learning

• Research Issues and Questions Learning needs in the workplace People; Digital and Physical Artifacts Challenges and Opportunities > Support; Enhance Learning Practices in Healthcare Networks

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Page 13: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Context & Participants

• GP Practices

• Multi-Disciplinary Healthcare Professionals Practice Managers General Practitioners Practice Nurses Healthcare Assistants Diabetes Specialist Nurses Data Quality / IT specialists

• 6 Healthcare Networks

Page 14: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Methodology

• Data Collection Focus Groups Interviews (Graphical Elicitation; Snapshot) Observation of Meetings Learning Diaries

• Data Analysis Qualitative; Thematic

Page 15: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Findings: Workplace Learning

• Focus on patient care and keeping up-to-date• Essential vs. Nice to knowTime

• Navigating resources and targeting relevancy• Sharing vs. OverloadInformation

• Variation by role and perceived needs• Face-to-face vs.

Opportunities

Network Support

• Value of specialist knowledge and expertise• Person vs. ServiceSpecialist Support

Healthcare professionals in GP practices

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Findings: Learning in Networks

• Transferring good practices across CCGs • Piloting solutions

Commissioning Support Unit

• Defining local health strategy and priorities• Developing practices and services to fit

Clinical Commissioning Group

• Translating research evidence into practice• Co-ordinating quality improvement activities

Academic Health Sciences Network

• Offering peer-support• Sharing resources to implement local projects

Practice Managers Forum

• Providing on-line support and advice • Facilitating access to wide expert networkGP Social Media

NETWORK GOALS

Page 17: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning LayersScaling up Technologies for Informal Learning in SME Clusters

Tools to assist learning in Primary Care

Dr John Bibby FRCGPOrganisation logo 1

(drop here)

Page 18: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

GMC supporting information requirements

• There are six types of supporting information:

1. Continuing professional development2. Quality improvement activity3. Significant events4. Feedback from colleagues5. Feedback from patients (where applicable)6. Review of complaints and compliments

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Apps/Technology to support informal learning & continuing professional development.

• Provision of Information• Decision aids• Recording of learning activities• Recording of learning needs• Recording of Informal learning• Individual/Team• Enabling the whole to be greater than the parts

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Provision of Information

• NICE• Map of Medicine• www.patient.co.uk• Educational Courses BMJ Learning/RCGP• Apps:

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Page 21: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Decision aids

• Map of Medicine• SystmOne• Various Apps

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Recording of learning activities

• Appraisal Toolkits

– Premier IT

– Clarity

– RCGP

• Osmosis

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Recording of learning needs

• PUNS & DENS– SystmOne

– Xls

– Evernote

– Osmosis

– PAPER23

Page 24: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Roundtable Discussion Questions

1. Do these findings match your experiences? Are there any significant differences?

2. What (learning) networks are you involved in and how do these support you?

3. How do you currently use apps and technology to support your learning?

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Page 25: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning LayersScaling up Technologies for Informal Learning in SME Clusters

A Healthcare Learning Story

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One possible informal learning story as identified in the year one research

Page 26: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

A Healthcare Learning Story

Developing an implementation plan for new guidelines

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Paula attends briefing meeting

Page 27: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

A Healthcare Learning Story

Finding and reviewing material

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Paula reviews and organises her notes

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

A Healthcare Learning Story

Help Seeking

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Paula asks others for information and advice

Page 29: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

A Healthcare Learning Story

Writing and sharing the plan

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Paula develops an implementation plan

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

One of many similar stories

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• Introducing a new service• Developing a funding bid (collaboratively)• Reviewing a service• Significant event analysis• Complaint review

Page 31: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning Layers Tools

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Living DocumentsBits and Pieces

Help SeekingReflect

Page 32: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning LayersScaling up Technologies for Informal Learning in SME Clusters

A Healthcare Learning Story

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One possible story showing where Learning Layers tools provide support

Page 33: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

A Healthcare Learning Story

Capturing initial thoughts

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Personalisable set of prompt questions

Audio capture of your answers

Transcription and export of your answers

Quick and easy capture of initial thoughts and reflections using the Kevin Reflect App

Paula attends update meeting

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http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

A Healthcare Learning Story

Organising and Sharing

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Add new learning notes Search for related material added by colleagues

Review and organise

Bits and Pieces - Visual tools to organise and share both formal and informal learning

Paula reviews and organises her notes

Page 35: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

A Healthcare Learning Story

Sharing & Help Seeking

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Developing, maintaining and using online personal & shared networks to support learning

Paula asks others for information and advice

Page 36: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

A Healthcare Learning Story

Collaborating & Developing

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Share documents for comments and ratings

Monitor maturity – views, ratings, activity

Share mature documents and monitor access

Living Documents – Tools to support the shared development and maturing of knowledge

Paula develops an implementation plan

Page 37: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning Layers Open Design Library

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http://ODL.Learning-Layers.eu

Page 38: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Discussion of the tools

• How do you think these tools could support your informal learning?

• What additions would you want to make to these tools?

• Any other questions or comments

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Page 39: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Learning LayersScaling up Technologies for Informal Learning in SME Clusters

Links Between the Tools & Appraisal

Dr John Bibby and Dr Hilary Neve

Organisation logo 1(drop here)

Organisation logo 2(drop here)

Organisation logo 3(drop here)

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Page 40: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Medical Appraisal: the process

Appraisal covers the whole scope of the doctors work

Appraisal Discussion

Personal Development

Plan

Summary of Appraisal

Supporting Information

Inputs Outputs Quality Assurance

Gui

danc

e an

d Tr

aini

ng

Challenge

Reflection

Confidential

Appraiser statements

Sign-off by Appraiser and

Doctor

Achievements Challenges Aspirations

Scope and Nature of

Work

Personal Development Plan Review

Clinical GovInformation?

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Page 41: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Recording of learning activities

• Appraisal Toolkits

– MAG

– Premier IT

– Clarity

– Royal College 41

Page 42: Learning Layers and CAMERA Informal Learning Workshop - July 2014

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]

Key links and contacts

• Learning Layers website http://learning-layers.eu

• Learning Layers Open Design Library http://odl.learning-layers.eu

• Contact us [email protected] [email protected]

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