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Learning & Development Courses

Delivering organisational success through developing individual performance

T: +(974) 4451 6677F: +(974) 4451 4455W: www.qdandcc.com

QD&CCPO Box 45785Doha, Qatar

QD&CCQATAR DEVELOPMENT & CONSULTANCY CENTRE

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Qatar Development and Consultancy Centre specialises in the provision practical people development solutions and organisational development, we offer a range of services, each service offering their own dimension to empowering the people and businesses of Qatar. We provide a dynamic and fresh approach to consultation and development, bringing many years of international experience to Qatar.

Being locally based, we are able to provide pre and post services to match your business needs, as well as partner your organisation in long term consultation and developmental activities.

At Qatar Development and Consultancy Centre we listen and respond to our client’s needs. We have identified a range of services, which aid our local business community in their success, these are as follows:

• Development Courses (design and delivery)

• Ergonomic Assessment and Management

• Executive Coaching

• Team Building

• Referencing and Credentialling

• Qatarisation Programmes

Our workshops consist of an interactive blend of lectures, discussions, case studies, reflection exercises, video footage, group and individual activities, presentations and assessments, all providing thought provoking, learning opportunities.

We provide an experiential learning for all courses – we expect delegates to practice their newly acquired skills and knowledge. At the end of every workshop our Facilitators will obtain feedback through an assessment based on the knowledge gained throughout the course. Assessments effectively test, challenge and develop the skills of delegates and promote new developmental opportunities beyond the learning environment.

Our Methodology

Our Clients

About us

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Qatar Development and Consultancy Centre was founded and is managed by New Zealander, Elizabeth Fleming. Elizabeth is an HR practitioner with 25 years of international business experience. Elizabeth is registered with CIPD and HRINZ and is also a member of a range of expert panels and is invited to speak at international summits and conferences, where she has delivered expert opinion on subjects such as developing and managing employees, organisational growth and Qatarisation.

Elizabeth states “Having worked in industry in Qatar, I felt there was a need for a dynamic learning and development organisation within Qatar, a consultancy that really understood the unique working environment of Qatar.

We have enjoyed years of growth as a business because we partner our client’s needs. My team and I thoroughly enjoy supporting our clients - we all share this passion”.

About us

Elizabeth Fleming CIPD, HRINZ, Managing Director QD&CC

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ILM Accredited Courses

Qatar Development and Consultancy Centre

offer a range of soft skills learning including

management and leadership development.

Each interactive accredited workshop combines

theoretical practice and activities that

challenge delegates and promote skill building.

We offer a range of courses, we also provide

tailored courses that are designed to suit your

specific needs.

Business Essentials

Defining career goals, building self belief and maintaining motivation

Developing personal awareness and utilising techniques and tools to deal with difficult moments

Career Development

Emotional Intelligence

Utilising time more effectively to achieve outcomes and minimising personal stress

Time and Stress Management

Apply various methods to negotiate positive outcomes

Transforming hearing to listening and talking to communicating

Negotiation Strategies

Communication Skills

Delivering effective pubic speaking through audience engagement(Min. Two days)

Holding effective meetings and engaging meeting participants

Providing winning customer experiences, every time

Presentation Skills

Meeting Management

Service Excellence

Making the most of your team and working well within team dynamics

Team Work

Creating professional well-written communication utilising easy to use techniques.

Business Correspondence

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Should you wish to find out more

about any of our courses or you

would like to design a learning

programme that is tailored to your

specific needs we would be happy

to assist.

ILM Accredited Courses

Business Essentials

Seeking ways to problem solve and develop innovation

Defining professional ‘etiquette’ and building increased understandingof those around us

Problem Solving & Decision Making

Business Professionalism

Developing meaningful professional business reports and executive summaries fit for purpose

Report Writing

Developing effective and efficient administration processes and techniques

Establishing fundamental project management skills

Effective Administration

Project Management

Managing conflicting moments with others to maximise outcomes for the team

Managing personal well-being and utilising workspaces more productively(min. two days)

Understanding and including others within the work environment & beyond

Conflict Resolution

Ergonomic Management

Diversity and Inclusion

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Measuring HR outcomes to

manage improved service and

business delivery

Improving employee retention

through increased organisational

engagement

HR Measurement and Metrics

Employee Engagement

Human resource management is a pivotal

function in high performing businesses. To

deliver peak organisational success, HR

systems and practices must be designed and

strategically driven throughout organisations.

Any module or tailored HR course can be

blended with one to one coaching with an

experienced HR practitioner to leverage

learning.

HrHR Courses

Profiling roles to support

organisational development

Developing Job Descriptions

Developing organisational

learning from training analysis

through to delivery

Utilising international techniques

to aid recruitment selection in the

global market

Facilitating Learning

Interviewing Skills

Establishing a talent development

programme to sustain a learning

organisation

Developing and maintaining

HR administration processes to

support HR excellence

Defining and executing the most

effective recruitment processes

to source and select the right

candidates

Employee Development

HR Administration

Recruitment and Selection

ILM Accredited Courses

HR Management

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Our management and leadership programmes

are divided into three sections; ME, TEAM

and ORGANISATION. The focus moves from

self development to team relationships then

onto the wider organisation. You may select

modules from any section to create a tailored

programme to suit your learning needs or you

may wish to purchase the entire programme.

We also offer a blended learning programme

where class based learning is further enhanced

with executive one to one coaching

programme.

Self development

Team relationships

Organisation

MeMe

01

TmTeam

02

OrOrganisation

03

Management and Leadership Development Programme

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The ME programme focuses inwardly, specifically

what each individual is motivated by, what

they want from their role and explores personal

success. This is essential learning through

gaining valuable insight into individual strengths

and challenges and how to maximise personal

productivity.

MeMe

01.1

01.2

01.3

01.4

01.5

Personal reflection through unpacking

your personality style and what qualities

you bring to your team as well as de-

constructing personal values and how they

impact our working style

Building accountability and personal

responsibility in all that you do. Managing

yourself using EQ techniques and avoid

making assumptions (how to communicate

your needs and understand others)

Interpreting personal leadership style

and the affect it has on you and your

team. Exploring the differences between

leadership and management and

determining options to move from manager

to leader

Thinking outside the box, what is it and

how do you do it? Becoming familiar

with different thinking styles and personal

preferences (while identifying your own)

What gets you going? Reflecting on self-

motivation and exploring natural talents as well

as defining personal learning style

Self Exploration

Personal Ownership

Leadership Style

Creative Thinking& Innovation

Motivating Others

SelfDevelopment

01

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Developing team members through

coaching the best from each of them

utilising methods that are proven, simple

and effective

Effectively delegating to others and utilising

delegation as a motivating and talent

development tool

Effectively communicating expectations

and outcomes to others, without damaging

relationships

Establishing the right method to get the

best from your team, through situational

leadership and a talent matrix

Workplace Coaching

Delegating &Empowering

GivingFeedback

TeamDevelopment

The TEAM programme explores team

development; the need for cohesion and

collaboration to achieve team outcomes.

This course utilises international best practice

methodologies, including Belbin team styles,

situational leadership, coaching, feedback

guidelines and templates. The templates will be

provided as a soft copy for future use by your

organisation.

TmTeam

TeamRelationships

02.3

02.4

02.5

02.6

02

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Planned and systematic approach

to enabling sustained organisation

performance through the involvement of its

people

Empowering change for successful

outcomes through overcoming change

barriers and supporting future growth

Overcoming negative conflict while maintaining

relationships. Creating healthy conflict in teams

and managing conflict in others

Developing an organisational culture with

employee retention and engagement at

the forefront of what and how we operate

as leaders

Organisation Developemnt

ChangeManagement

ConflictResolution

Organisational Culture

The ORGANISATION programme establishes the

need for a healthy organisational culture where

employees are engaged in the workplace

and build long-term aspirations within the

organisation. The focus of this programme

is to examine ‘what and how’ our actions

(or inactions) affect organisational culture.

Threaded throughout this programme is the

question “what is the message we are sending

our employees”.

OrOrganisation

Organisation

03.2

03.3

03.5

03.6

03