Learning cafe call moo cs wgmeet4_ver0.1

Learning Cafe Call

MOOCs

@Work

19 Sept 2013

4th Working Group

Meeting

MOOCs (Massively Open

Online Courses) can be a

mainstream employee

learning option. It offers cost

effective learning with the

benefits far outweighing the

challenges. L&D/HR need to

be proactive in exploring and

including MOOCs in learning

strategies.

1

Agenda

• MOOCS at Work Update & Business End • Jeevan Joshi, Learning Café – 15 mins

• Developing Impact Challenges for MOOCs at Work • John Forrest, Impact Challenges -10 mins

• Using MOOCs at NBNCo • Tim Drinkall, NBNCo 15 mins

• MOOCs Learner Questionnaire • Michelle Ockers, Coca Cola Amatil – 10 mins

• Pulse check – How are we travelling ? • Everyone– 10 mins

2

MOOCS AT WORK UPDATE

Jeevan Joshi

3

Support

• New research on the corporate LMS

market and the emerging role of MOOC

and MAOC (Massive Affordable Online

Courses) in corporate training. In Oct

4

MOOCs: Now What?

● Seek out a user-friendly platform and use it to

deliver all content to employees, if possible.

● Understand that different workers crossing different

generational bounds will learn differently—and tailor your

training delivery accordingly.

● Leverage your own organization’s leaders and

proprietary content to build your corporate university.

● Create individual and team learning plans, aka

“course playlists,” to be shared between employee and

manager where progress can be tracked.

Survey of Faculty Attitudes on Technology

5

http://www.insidehighered.com/news/survey/survey-faculty-attitudes-technology#ixzz2dITnNQTBc

Professors Who Believe Quality of Online Courses Is Better

Than or Equal to Face-to-Face in Various Ways

6

Aspect of Course Delivery Instructors Who've Taught

Online

Instructors Who Have Not

Taught Online Difference

Ability to deliver necessary

content to meet learning

objectives.

64% 43% 21%

Ability to answer student

questions 55% 24% 21%

Interaction with students

during class 29% 8% 21%

Interaction with students

outside class 48% 34% 16%

Grading and communicating

about grading 79% 59% 20%

Communication with the

college about logistics and

other issues

68% 51% 17%

Ability to reach "at risk"

students 33% 17% 16%

Inside Higher Ed


Frequency With Which Faculty Use LMS

Features

7

Feature Always Usually Sometimes Never

Share syllabus with students 76% 10% 8% 7%

Track student attendance 24% 10% 16% 50%

Record grades 53% 13% 12% 22%

Provide e-textbooks and related materials 36% 22% 22% 19%

Integrate lecture capture 11% 7% 13% 69%

Communicate with students 53% 21% 16% 9%

Identify students who may need extra help 24% 15% 27% 34%


THE BUSINESS END

Jeevan Joshi

8

What is next ?

9

Discovery

• Formation of Working Group

• Undertake MOOC

Conceptualisation

• Develop framework

• Collect data on experiences – Impact Challenges

• Think about each aspect of framework i.e. evaluation

• Face to face session.

• MOOCS Roadmap for L&D

Dissemination

• Webinar to update community on progress

• Develop white paper & blogs

• Release at UnConference.

• Spread the word in conferences and forums.

Oct

Nov &

Dec

Feb

Jun

Jul

Aug

Sep

Oct

Oct

Nov

MOOCs at Work Framework

Areas of Focus

• MOOCs in Learning Strategy / Planning/Business Case –

F2F session.

• Including MOOCs in existing Learning i.e. classroom and

online

• Designing and Developing MOOCs - JJ

• Technology requirements – JJ

• Evaluation & Measurement

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CHALLENGE PROGRAM

STRATEGY

John Forrest

12

Challenge Program Strategy

19/09/2013 Impact Challenges 13

Framework Roles – Perspectives to be considered

• Business – The view of the business as a whole

• Manager – Someone who manages staff who are also Workplace

Learners

• Learning Professional – L&D Executive, Manager, Practitioner

serving the needs of the Business, Managers and Learners

• Workplace Learner – Someone working in the business who has

L&D requirements and personal learning interests

Scenarios – assumptions and environments to be considered

over next 2 years

• MOOCs Not Ready – MOOCs too immature for primetime

• Raise the Draw Bridge – Too disruptive to deal with, hope they go

away

• Learners Not Ready – Learners (as a whole) not ready to adopt

MOOCs as a standard L&D delivery option

• MOOCs Take Over – External providers usurp in-house L&D,

Managers and Learners go direct to external providers

• Adopt, Adapt and Evolve – Iterative introduction of MOOCs,

transition L&D practices to incorporate MOOCs as another

platform CONTEXT

Roles

MOOCs (Massively Open Online Courses) can be a mainstream employee learning option.

ExtremeImpacts Exercise the

Unexpected

Challenge Design • Situation

• Briefly describe a MOOC related workplace situation – one or two short paragraphs

• Raise questions arising from the situation for the respondent to answer, or ask them to make a decision regarding an issue based on the situation and assuming the role and scenario context

• Focus Role • From whose perspective are people responding?

• Impact Roles

• Which roles are impacted by the situation?

• Which roles are people being asked to consider explicitly?

• Scenarios

• Is the situation likely to occur in one or more of the Scenarios?



Unexpected

Example Challenge

You are playing the role of an L&D Manager

You learn from a contact in HR that a business unit manager has funded MOOC enrolments for their staff out of the unit’s operating budget and allowed a few hours of week study time.

The same unit manager recently refused to contribute a share of their budget to an integrated corporate training program.

What do you do?

What policies, if any, can determine whether the unit manager’s initiative is within business guidelines?


Focus Role: L&D Practitioner

Impact Roles: Manager, Business

Scenarios: #4 MOOCs Take Over

Situation

Please send us

your suggestions!


Unexpected

Impact Cycle


Administrator creates

a challenge, links an

audience and sets the

time of impact

Community and/or

subject matter

experts can assess

responses and offer

feedback

Participants receive a

notification of the new

challenge and submit

their response

Broader community

may comment on

responses and

access knowledge

base

~ 1 x 15 minute

Challenge per week,

over next 4 weeks,

more if demand exists


Unexpected

This document sets out NBN Co’s proposals in respect of certain aspects of the National Broadband Network. The contents of th is document represent NBN Co’s current

position on the subject matter of this document. The contents of this document should not be relied upon by our stakeholders (or any other persons) as representing

NBN Co’s final position on the subject matter of this document, except where stated otherwise. NBN Co’s position on the subject matter of this document may also be

impacted by legislative and regulatory developments in respect of the National Broadband Network. All prices shown in this document are exclusive of GST.

Commercial in confidence | © NBN Co 2012

Mapping, Using and Growing

MOOC’s at NBN

Tim Drinkall Sept 2013

Version #

Commercial in confidence | © NBN Co 2012 19-Sep-13 Version #

Enterprise Training at NBNCo

Capability Development

Personal Development

Project Demands

• Technical • Systems • HSE • Corporate • Network

• L&D Policy • Beyond Benchmark • Alternate Role/Job

Family • Talent, Succession and

Critical Roles

• Capability Framework • Gap Assessment • Bring to Benchmark • Job Family Specific • Organisational,

Leadership and Technical Capabilities

Commercial in confidence | © NBN Co 2012 19-Sep-13 Version #

Enterprise Training at NBNCo

Capability Development

Personal Development

Project Demands

• L&D Policy • Beyond Benchmark • Alternate Role/Job

Family • Talent, Succession and

Critical Roles

• Capability Framework • Gap Assessment • Bring to Benchmark • Job Family Specific • Organisational,

Leadership and Technical Capabilities

Gap Assessments

•Individual Assessments

•Leaders Assessment

•Demand Capture

Learning Audit

•70:20:10

•Seminars/Conference

•Formal Training (Int/Ext)

•Leadership Prog (Int/Ext)

•Methodology/Theory

•MOOCs

Commercial, Demand Schedule and LMS

•Justifiable Spend

•Annual Budget

•Allocation of $$

•Vendor Management

Commercial in confidence | © NBN Co 2012 19-Sep-13

Learning Audit

1. With further investigation, MOOC’s will figure prominently within our 10% educate. 2. Opportunity to expose our leaders to others outside NBNCo for new ideas and methodologies 3. Greatly assist with retention of Talent and individual development 4. Launched via new LMS

MOOCS LEARNER

QUESTIONNAIRE

Michelle Ockers

22

Underlying Principles

• We want to gain insight that will inform development

of a framework for how to gain most benefit from

MOOCs in our organisations

• We want to use the collective power of learners in

organisations across the working group to identify

MOOCs that our learners might find it worth their

time to do

• We want to gain insight into how our learners use

MOOCs

• We want to figure out how best to support our

learners to use MOOCs

• We don’t own a MOOC and can’t influence design,

delivery and assessment methods or content

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MO

OC

S

MOOC questionnaire ID Question Format/Options

1 What was the title of your MOOC? Open field

2 Who was the provider of your MOOC? Coursera, EdX, Lynda, Open2Study, Udacity, Udemity, other (specify)

3 Demographics Age group - drop down Location - open Organisation - open Business Function/Unit/Group

4 Why did you enrol in this MOOC? (multiple responses OK) My manager told me to do it Someone else recommended it I thought it would be interesting To refresh existing knowledge To learn something new to use in my current job To learn something to use in my future work To get a certificate

5 Did you complete this MOOC? I completed it fully from start to end I completed it but skipped bits I just looked at things that interested me I started but decided not to continue I enrolled but didn't start

6 What motivated you to complete your MOOC? (ask only if they choose the first two options on previous question) (multiple responses OK)

Great content It was relevant to my needs The interaction with other participants Other people I knew were doing it Great presenter / facilitator To get a certificate

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7 Which of the following were used in your MOOC? (select multiple responses) Online discussion Video Wiki Virtual Meetings or Hangouts Facebook or LinkedIn groups Other online community Online quiz Assignments - Instructor assessed Assignments - Peer Assessed Other - please specify (open response)

8 Did you have problems using the MOOC? Yes / No -> if No please describe problem (open response)

9 The material provided on the MOOC met my needs. Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree

10 The assessment(s) supported my learning. Yes / No / Not Applicable

11 This MOOC was a worthwhile investment of my time. Yes / No -> if No please explain (open response)

12 My workplace will support me to apply my new knowledge.

Yes / No -> if No please explain (open response)

13 I would recommend this MOOC to someone else. Yes / No

14 MOOCs are an effective way for me to learn. Yes / No (please use following questions to explain)

15 What did you like most about the MOOC? Open field

16 What did you like least about the MOOC? Open field

17 Is there anything else you'd like to share? Open field

MOOCs at Work

• MOOCs Update • MOOCs visibility is growing

• Media

• Learner/ consumer -

• Either you know about

MOOCs or your don’t.

Academic world knows

• Course are generally Uni

based MOOCs or short paid

courses on Technology/Start

Ups

• Other topics and models are

emerging

26

Web site – moocsatwork.com

@moocsatwork

LinkedIn Open Group

Moocs for Workplace

Learning

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