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    The Skills, Health & Wellbeing ToolkitBarry Brooks

    Director of the Em lo ment Pro ramme

    Sainsbury Centre for Mental Health

    Business in the Community Health & Work Summit, 12 May 2009

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    ,Roger Cotton, Boots UK

    Business in the Community Health & Work Summit, 12 May 2009

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    About the Skills, Health & Wellbeing Toolkit

    Provides practical guidance inpromoting learning anddevelopment in companies aspar o an n egra e ea anwellbeing programme

    Part of a series created in

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    Developed by employers for employers

    Boots

    Carpentry Management Contracting (CMC)

    Department of Health (sponsor)Eversheds

    Royal Mail GroupRWE npower

    ynergy sMcDonalds Restaurant

    NHS Tower HamletsTribal Group (chair)

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    Supported by Business in the Communitys Business Action on Health campaign

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    Why learning and development is important to

    employee health and wellbeing

    By promoting learning and development at work,employers can help employees:

    access health information and servicesmore easil

    function more effectively at work and insociety;

    con r u e o e ea an we e ng odisadvantaged communities where they

    operate.

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    Why learning and development is important to

    business health

    Promoting Skills, Health & Wellbeing improves thehealth of businesses as well as employees.

    Cost savings with improved health & safety

    Lower accident rates Lower sickness-related absence Lower production energy consumption & waste

    Increased sales Enhanced employee satisfaction, morale and

    engagement

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    ese ene ts are even more cr t ca ur ngrecession.

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    Employers and employees can work together to

    promote earn ng n a ea t y wor p ace

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    What's in a 'healthy workplace':

    oo p ys ca ea t

    CREATE A SAFE & PLEASANTPHYSICAL WORK ENVIRONMENT

    PROMOTE HEALTHY BEHAVIOURSHealth eatin

    Physical activitySmoking cessation

    ens e r n ng

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    What's in a 'healthy workplace':

    oo wor

    CREATE A HEALTHY PSYCHOLOGICAL

    WORK ENVIRONMENT TO PROMOTEINFORMAL LEARNING

    Management style & organisational culture

    Job design: task variety & challengeSkills available to co e with ressureAutonomy, control & task discretion

    Fair treatment (procedural justice)a ance e ween e or an rewarFlexible working arrangements

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    What's in a 'healthy workplace':

    oo spec a st support

    SUPPORT HEALTH &WELLBEING WITH FORMALLEARNING AND OTHER INTERVENTIONS

    Occupational healthHuman resources

    Training for line managers and employees:

    Basic skills: literacy, numeracy, ICTEmotional intelligenceCareer management

    Health management skills

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    What's in a 'healthy workplace':

    oo re at ons ps

    PROMOTE COMMUNICATION AND

    Line ManagerTeam Colleagues

    Support NetworksFamily

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    The model recommends 'five a day' actions for

    emp oyers emp oyees

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    The 'healthy workplace' model: inputs, outcomes

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    Towers Perrin 12-Step framework for programme

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    What your company can do:

    All companies of all sizes and sectors invited to

    make the Healthy Workplace Commitment:. . .

    Toda ou can also make the Commitment

    at Business in the Communitys stand

    resources to help you at:

    www.bitc.org.uk/health

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    Hannah Thornton

    Training Product ManagerRoyal Mail Skilled for Health ProgrammeRoyal Mail

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    Overall Aims:Improving HealthTo contribute to reducing health inequalities by improving health among those communities that demonstrate the

    .

    To enhance the ability of individuals within those communities to make informed decisions about health and wellbeing.

    Enhanced Engagement in LearningTo use health improvement topics that embed Skills for Life Learning as an incentive to engage an d recruit

    individuals who do not traditionally participate in adult learning activities, with a view to supporting them to.

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    Royal Mail Group Wellbeing Programme:- Feeling First

    WellbeingEmployee--------Workplace--------Family

    Project 5Project 4Project 3Project 2 Project 6

    Project 1 Data Analysis & Reporting

    Project 7or p ace

    Designys ca

    Well-Beingmo ona

    Well-Beingu r on mp oyee

    Supportea

    Partnershipsdu

    caro ect ea t romot on, commun cat ons, an emp oyee

    engagemento

    Project 9 Evaluation

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    H l h Li r Low levels of literacy can have a major impact on health

    - .

    Low numeracy affects peoples ability to understand andmessages and labelling.

    appropriate questions and understand the answers.

    i.e. below GCSE English grade G and 40% below level 1 in

    numeracy.

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    H l h E i n link When comparing, at age 33, those who were disengaged at

    did the odds of:

    smoking are 4.7 times higher for women and 3.5 times higher for men; drinking heavily at age 33 are 1.5 times higher; taking exercise less than once a week 1.5 times higher;

    . . having back pain 1.3 times higher in men havin mi raines 1.3 times hi her for women

    Report by the Centre for the Study of the Wider Benefits of Learning 2006

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    Feelin First Class Learnin Pro rammeOverall Programme Objectives:Raise em lo ee literac lan ua e and numerac skillsImprove employee understanding of health issues

    Increase employee wellbeing

    Short Term Outputs - Participation in course. Increasedunderstandin motivation to live healthil . Raised understandin &

    motivation to continue skills development. Interim Outcomes - Completion of programme, Employees looking

    after their health and well being better. Employees undertaking furtherskills development

    - e uce s c a sence eve s. mproveemployees opinion results.

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    Wh i l k lik ? Self Led Skilled for Health learner materials mapped to SLF

    na ona curr cu a ec ron c or paper ase

    Learner-centred topic selection & customized learner path Progress measures at Fitness & Learning initial check,

    review and final check

    6 week programme

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    L rn r P hEngagement Initial

    ContactFitnessChecks

    Programme Review

    WTLLULR conversationPosters

    Gym promotionWork Place Coach

    Physical FitnessPB/HR/Fat %

    On going self-led

    learning withregular 1:1s (e.g.

    Physical Fitness checkLearning Fitness

    conversationCourier insertsLearning Ctr/GymOpen day

    1:1 with tutor:

    RegistrationExplanation of

    Learning FitnessCurrent skills and

    weekly)Week four physical& learning checkOngoing contact

    Review progress &Identify achievementCertificate ofcompletion

    College open dayon site

    process

    Appointment forphysical &learning fitnesschecks

    Identify useful topicsPlan learningactivities andmilestones

    Optional activities:Gym attendanceLearning centreusage

    Option to continue

    Plan next steps

    Qualificationprogression options

    x wee programme

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    L rn ren erEthnicity Total

    -

    0%

    (blank)

    Male

    Chinese 5%

    Mixed - White/Black

    Total ema earr ean

    (blank) 5%

    White - British/Other 11%

    White - British/English 68%Grand Total 100%

    56% at Level 1 - reading age equivalent to an 11-14 year old22% at Entry Level 3 reading age equivalent to a 9-11 year old

    -4% at Entry Level 1 reading age equivalent to a 5-7 year old

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    n r l Inf rm i nHow would you rate your health in

    eneral? Before Total

    Excellent 4%

    Fair 13% Do you enjoy your job? TotalVery Good 25%

    Good 54%

    Agree or strongly agree 54%

    neither agree nor disagree 13%

    Sli htl a ree 8%

    How would your rate your health ingeneral? (After) Total

    slightly disagree 4%Strongly disagree 8%

    About the same 32%

    Much better 32%

    an 13%

    Grand Total 100%

    A little better 37%

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    H l h B h vi r f r How many days physical activity in thelast month? Total21-25 8%

    How many pieces of Fruit & Vegyesterday? Total0 8%

    1-5 13%

    11-15 17%

    16-20 17%

    5+ 25%

    1-2 29%

    3-4 33%+

    6-10 25%

    How many Ever smoked?How many smokedlast week? Total

    Do you drink alcohol?

    yesterday? Totalno 0 21%

    no Total 21%

    Ex 3 4%

    0 42%

    Ex Total 46%

    No 0 33%yes 3 4%

    7 4%

    1 21%

    No Total 33%

    Yes 20 4%

    60 4%

    0 29%

    yes Total 79%

    70 4%

    140 4%

    Yes Total 17%

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    Short Term Outputs - Increased understanding & motivation to live.

    My level of Knowledge of:

    Healthy Eating Total Exercise Total

    a bit more 32% a bit more 26%

    a o more a o more

    Reduce smokin & alcohol Total same 26%

    a bit more 26%

    a lot more 37%

    a bit more 5%

    same 5%

    a bit more 32%

    a lot more 42%

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    Short Term Outputs - Raised understanding & motivation to continue skillsdevelopment.

    Enjoy Learning Total

    enjoy it a lot more 15%

    Ability to Learn Total

    a lot more confident 8%

    Enjoy it more 31%

    about the same 54%

    more con en

    about the same 46%

    Helping others to learn Total Interest in continuing to learn Total

    Planning to find another course within the next month 8%

    more confident 46%not interested 15%

    Registered on another course 31%

    ,

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    Interim Outcomes - Employees looking after their health and wellbeing better .

    I am Now..Fitness Total

    a lot fitter 11%

    Smoking Total

    A lot less 5%

    about the same 37%

    A bit fitter 47%

    a bit less 16%

    about the same 16%

    Alcohol consumption Total

    a lot less 11%

    Health Eating Totala bit less 5%

    about the same 26%

    a bit less 37%

    about the same 16%

    a lot more 32%

    a bit more 42%

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    Interim Outcomes - Em lo ees undertakin further skills develo ment

    Progression Total

    Other 7%

    IT 14%

    Skills for Life 47%

    Grand Total 100%

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    Long Term impacts - Reduced sick absence levels. Improved employee opinion

    Has the programme helped you at work?

    results.

    strongly agree

    slightly agree

    agree

    disagree

    more invi orated less tired eatin health and more exercise and thinkin more about stresshelped me to feel more positive and relaxed, helped me to monitor and understand my medicalcondition which has helped me to keep under control

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    Long Term impacts - Reduced sick absence levels. Improved employee opinionresults.

    Days off sick over 6 wks

    60%

    80% r n e r s

    Before

    20%40%

    % o f

    l e

    After

    0%

    0 1 2 3 4

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    K L rnin P in Partnership opportunity with the Union learning teams

    Positive reception from Operational Management teams

    Excellent interest difficult to meet demand Resource intensive & up-skilling requirements (ULRS)

    -

    No government funding for delivery

    Health & fitness support essential to keep learnersmotivated and supported

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    Questions and AnswersBarry Brooks, Tribal

    Nick Rousseau, DIUS