Lean Six Sigma Black Belt - Clariden...

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Certied Lean Six Sigma Master Black Belt and Business Process Transformation Champion More than 20 years of experience in enabling leadership and project teams through hands-on approach to achieve signicant revenue growth and operational cost reductions Consulted and initiated business process changes in major oil & gas, mining, telecommunications, production, supply chain rms and developed robust and sustainable business process improvement solutions Business Process Transformation Champion John has extensive experience in business process improvement for both public and private sector in multiple industries which include telecommunication, oil & gas, mining, production and supply chain. John had provided consultation for major mining organizations to improve the synergy between dierent function to beer achieve customer requirements. He’s involvement had led to 10% increase in productivity level within the organization. During his experience with global oil & gas organization, he had establish the use of lean sigma within various organization and engaged senior managers to develop a more ecient business process which resulted in saving AU$4.5 M per annum. John’s had also facilitated process transformation teams to increase throughput yield, ensure outgoing quality assurance, reduced labour cost and increased production eciency through rigorous process analysis. The solutions implemented enabled the organization to realize revenue growth of more than AU$300 M over 7 years. John is also an eective coach and mentor. I have gained tremendously from his extensive experience and wealth of knowledge, and working with him has helped me gain prociency in Lean Six Sigma, which has in turn, paved the way for me to be able to lead and coach others embarking on a similar journey. - Strategy Manager, Accenture “It was great being coached by John. He always has a solution handy to overcome any challenge, be it in the problem denition, data collection, analysis, or control. I believe he can continue to contribute and add signicant values to any business improvement projects and coaching. - Founder/ Director, EurekaStudy Faculty Director Knowledge for the world business leaders C L A R I D E N 26 - 30 October 2015 Shangri-La Hotel, Singapore John Man Lean Six Sigma Black Belt This Program Has Been Independently Certied and Accredited by CPD, an Internationally Recognized Certication Board

Transcript of Lean Six Sigma Black Belt - Clariden...

Page 1: Lean Six Sigma Black Belt - Clariden Globalclaridenglobal.com/.../CGBrochure_L5167_Six_Sigma_Black_Belt_SG.… · Lean Six Sigma Master Belt and is a certifi ed Trainer and Assessor

• Certifi ed Lean Six Sigma Master Black Belt and Business Process Transformation Champion• More than 20 years of experience in enabling leadership and project teams through hands-on approach

to achieve signifi cant revenue growth and operational cost reductions• Consulted and initiated business process changes in major oil & gas, mining, telecommunications, production,

supply chain fi rms and developed robust and sustainable business process improvement solutions

Business Process Transformation Champion

John has extensive experience in business process improvement for both public and private sectorin multiple industries which include telecommunication, oil & gas, mining, production and supply chain. John had provided consultation for major mining organizations to improve the synergy between diff erent function to bett er achieve customer requirements. He’s involvement had led to 10% increase in productivity level within the organization. During his experience with global oil & gas organization, he had establish the use of lean sigma within various organization and engaged senior managers to develop a more effi cient business process which resulted in saving AU$4.5 M per annum.

John’s had also facilitated process transformation teams to increase throughput yield, ensure outgoing quality assurance, reduced labour cost and increased production effi ciency through rigorous process analysis. The solutions implemented enabled the organization to realize revenue growth of more than AU$300 M over 7 years.

John is also an eff ective coach and mentor. I have gained tremendously from his extensive experience and wealth of knowledge, and working with him has helped me gain profi ciency in Lean Six Sigma, which has in turn, paved the way for me to be able to lead and coach others embarking on a similar journey.

- Strategy Manager, Accenture

“It was great being coached by John. He always has a solution handy to overcome any challenge, be it in the problem defi nition, data collection, analysis, or control. I believe he can continue to contribute and add signifi cant values to any business improvement projects and coaching.

- Founder/ Director, EurekaStudy

Faculty Director

Knowledge for the world business leaders C L A R I D E N 26 - 30 October 2015

Shangri-La Hotel, Singapore

John Man

Lean Six Sigma Black BeltThis Program Has Been Independently Certifi ed and Accredited by CPD, an Internationally Recognized Certifi cation Board

““

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Program:Date:Location:

Lean Six Sigma Black Belt 26 - 30 October 2015Shangri-La Hotel, Singapore

Early Bird 1 (Register & pay by 2 September 2015):Early Bird 2 (Register & pay by 30 September 2015): Regular Tuition Fee:

Group discount of 10% for 2nd participant from the same organization. For limited time only by 30 September 2015, register 3 participants and the 4th participant will receive a complimentary seat (one discount scheme will apply).

EXECUTIVE SUMMARY

2Contact Admissions Offi ce at +65 6899 5030 | [email protected] | www.claridenglobal.com

2015 Clariden Global Executive Education

Lean Six Sigma Black Belt

FACULTY DIRECTOR

John has extensive experience in business process improvement for both public and private sector in multiple industries which include telecommunication, oil & gas, mining, production and supply chain. John had provided consultation for major mining organizations to improve the synergy between diff erent function to bett er achieve customer requirements. He’s involvement had led to 10% increase in productivity level within the organization. During his experience with global oil & gas organization, he had establish the use of lean sigma within various organization and engaged senior managers to develop a more effi cient business process which resulted in saving AU$4.5 M per annum.

John’s had also facilitated process transformation teams to increase throughput yield, ensure outgoing quality assurance, reduced labour cost and increased production effi ciency through rigorous process analysis. The solutions implemented enabled the organization to realize revenue growth of more than AU$300 M over 7 years.

John had lead trainings worldwide and he has a Ph.D in Organization Development and Change, he is also a certifi edLean Six Sigma Master Belt and is a certifi ed Trainer and Assessor in Australia. He is a member of the Institute of Management Consultants and a fellow at the World Academy of Productivity Science and an Associate Fellow with the Australian Institute of Management.

John Man

• Certifi ed Lean Six Sigma Master Black Belt and Business Process Transformation Champion• More than 20 years of experience in enabling leadership and project teams through hands-on approach

to achieve signifi cant revenue growth and operational cost reductions• Consulted and initiated business process changes in major oil & gas, mining, telecommunications, production,

supply chain fi rms and developed robust and sustainable business process improvement solutions

This Program Has Been Independently Certifi ed and Accredited by CPD, an Internationally Recognized Certifi cation Board

Business Process Transformation Champion

S$4,990S$5,190S$5,290

Note: GST is applicable only to participants from Singapore registeredcompanies. Check your eligibility for 60% Cash Back at IRAS website.

Page 3: Lean Six Sigma Black Belt - Clariden Globalclaridenglobal.com/.../CGBrochure_L5167_Six_Sigma_Black_Belt_SG.… · Lean Six Sigma Master Belt and is a certifi ed Trainer and Assessor

The fast-changing consumer demands of the competitive marketplace raised the importance for organizations to continuouslyimprove their processes to enhance viability and profi tability. Lean Six Sigma Black Belts are the crucial leaders who will revolutionize their organization, uniting product and process excellence with organizational goals and maximizingstakeholders’ value. Being experts in Six Sigma methodologies and tools, they lead the improvements or reconfi guration of processes and guide the Green Belts to implement these changes. Black Belts instill an organizational culture of continuousimprovements and develop a solid foundation for organizations that desire to grow and progress for the greater future.

Clariden’s 5-day accelerated and intensive Lean Six Sigma Black Belt certifi cation program is designed for professionals seeking to take on projects of greater signifi cance for their organization and be equipped with advanced statistical toolsand decision-making techniques that can be implemented immediately into your organization’s processes. Discover how toutilize project pipelines to manage your process improvement projects’ proposed timelines and enhance the transparency of project statuses. You will also make informed decisions when deciding which projects to focus on revamping and validateproject selection with project teams. You will pick up advanced measurement and statistical analysis methodologies to assessand validate operational bott lenecks, thus making pivotal decisions on eliminating elements causing ineffi ciencies andwastages without putt ing additional pressure on your bott lenecks.

In addition, you will also lead the design of experiments and confi gure solutions to overcome root causes your processes arefacing, evaluate project benefi ts and craft eff ective follow-up action plans. Furthermore, you will utilize the fi ndings presented by your Green Belt team members to mistake proof your new solutions to ensure that your enhanced processes can be sustained in the long term. At the end of the program, you will gain a strong understanding of the enterprise business processes to lead teams, provide coaching to Green Belts and successfully implement and embed the solutions to sustain new levelsof business performance using Kaizen and Ishikawa methodologies. Led by John Man, a Business Process TransformationChampion, you will be engaged in extensive hands-on simulations, case studies and hands-on team projects.

Upon completion of the program and exam, you will be certifi ed as a Six Sigma Black Belt, which you can use in your resumeand business card and be qualifi ed to actively lead organization-wide improvement eff orts. All elementsconducted in the program comply fully with the industry-accepted standards of excellence and the certifi cationwill be recognized internationally as a hard-earned symbol of achievement.

Lean Six Sigma Black BeltThis Program Has Been Independently Certifi ed and Accredited by CPD, an Internationally Recognized Certifi cation Board

2015 Clariden Global Executive Education

3Contact Admissions Offi ce at +65 6899 5030 | [email protected] | www.claridenglobal.com

PROGRAM INTRODUCTION

Six Sigma is a management improvement philosophy that continually strives for perfection. It focuses on reducing process variations to deliver consistent, measurable and improved results through the disciplined use of data-driven decision making. Today, Six Sigma has been successfully adopted by two-thirds of Fortune 500 companies to achieve world-class levels of quality in products and services.Designed for professionals who already have a strong understanding of Six Sigma concepts and methodologies, this 5-day accelerated and intensive certifi cation program aims to develop Six Sigma Black Belts to be reliable leaders and coaches who can confi dently drive improvements with knowledge to Defi ne the problem, Measure the gap and progress of improvement, Analyze and prioritize root causes of problems, Improve the process with viable solutions to eliminate root cause with advanced problem solving tools and Control and monitor the solution to ensure eff ectiveness (DMAIC process).Throughout the program, you will fi nd out how to apply advanced statistical tools, hypothesis testing and decision-making techniques that can be implemented immediately to help you prioritize solutions, identify and eliminate non-value added elements in your ineffi cient processes to ensure your ROI is positive. You will learn how to analyze your business environment, management direction and stakeholder’s expectation to competently align your strategic plans and transforming your business requirements into operational standards. At the end of the program, you will gain a strong understanding of the enterprise business processes to be able to lead teams, mentor Green Belts and successfully implement and embed the solutions to sustain new levels of business performance. Led by John Man, a Certifi ed Six Sigma Black Belt and Business Transformation Champion, you will be engaged in extensive hands-on simulations, case studies and hands-on team projects.Upon completion of the program and exam, you will be certifi ed as a Six Sigma Black Belt, which you can use in your resume and business card. All elements conducted in the program comply fully with the industry-accepted standards of excellence and the certifi cation will be recognized internationally as a hard-earned symbol of achievement.

ProgramEssence:

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Program DetailsThis Program Has Been Independently Certifi ed and Accredited by CPD, an Internationally Recognized Certifi cation Board

2015 Clariden Global Executive Education

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DAY ONE

Fundamentals of Lean and Six Sigma• Structured approach for:

o Process improvements using the DMAIC thinking cycle o Process redesign using the DMADV thinking cycle

• Business environment assessment and management direction• Core process mapping and strategic alignment• Business metric assessment and stakeholder analysis• Customer requirements and business requirements analysis• Project pipeline, assignment and plan

DAY TWO

The Need for Robust and Capable Performance• Methods for project prioritization and selection• Lean and Six Sigma orientation for process analysis• Refresh variation analysis and current process capability• Project fi nancials and charter• Validation of project selection by project teams

LEARNING OBJECTIVES

PROGRAM OUTLINE

CPD CERTIFICATION DETAILS

• Make informed and crucial decisions on the processes that need to be revamped for maximization of yourcompany’s business effi ciency

• Spearhead and lead your project teams in transforming or improving your ineffi cient business processes with advanced statistical tools and decision-making techniques

• Lead the design of experiments to test out your solutions and confi gure new, innovative solutions that tacklethe foundational cause of your process ineffi ciencies

• Ensure your enhanced processes can be sustained in the long run by leading the mistake-proofi ng of your solutions through the evaluation of experiment fi ndings generated by your Green Belt team members

• Develop managerial and leadership quality in implementing Lean Six Sigma in your organization by leadingand guiding Green Belts in Six Sigma projects

• Inculcate an organizational culture of continuous business improvements through innovation by incorporating world-class metrics and analyses to revolutionize your business processes

This course has been independently certifi ed as conforming to accepted CPD guidelines. On average, thisexecutive program contributes 40 hours towards your CPD.

Delegates must register at the start and close of each workshop to be awarded a certifi cate of completion.

Contact Admissions Offi ce at +65 6899 5030 | [email protected] | www.claridenglobal.com

WHO WILL BENEFIT THE MOST

This program is designed for Quality Assurance Managers, Project Managers & Process Control Engineers, Key ProductionManagers, Plant Managers & Superintendents, Energy/Utilities Managers/Environmental Engineers, Health Care Operational & Service Personnel, Leaders Responsible for Capital & Operational Functions, Construction Managers, Project Superintendents, Waste Control Personnel, Service Industry and Hotel Operational Staffi ng Managers.

Page 5: Lean Six Sigma Black Belt - Clariden Globalclaridenglobal.com/.../CGBrochure_L5167_Six_Sigma_Black_Belt_SG.… · Lean Six Sigma Master Belt and is a certifi ed Trainer and Assessor

Program DetailsThis Program Has Been Independently Certifi ed and Accredited by CPD, an Internationally Recognized Certifi cation Board

2015 Clariden Global Executive Education

5Contact Admissions Offi ce at +65 6899 5030 | [email protected] | www.claridenglobal.com

DAY THREE

Establish Process Performance Baselines• Process confi guration, value stream, mapping and analysis • Process performance, time and cost values analysis• Measurements and statistical analysis for bott leneck validation• Assessment and validation of operational bott lenecks • Measurement system reliability and accuracy • Process capability analysis to validate baselines

DAY FOUR

Validate Root Causes and Develop Solutions• Methods for cause and eff ect analysis• Root cause identifi cation and validation • Hypothesis tests and statistical analysis for root cause validation• Design of Experiments to confi gure solutions to overcome root causes• Methods for leading the generation of innovative solutions • Assess risks of possible innovative solutions• Solution implementation plan and assignment of tasks

DAY FIVE

Evaluate Innovative Solutions and Formalize New Performance Levels• Solution implementation tracking for ‘before’ and ‘aft er’ comparisons• Measurements and statistical analysis for solution evaluation• Mistake proof new solutions to sustain improvements or process changes• Process standardization, documentation and training• Methods to formalize improved or redesigned process• Project benefi ts assessment and follow up action plan

Six Sigma Black Belt Exam

Page 6: Lean Six Sigma Black Belt - Clariden Globalclaridenglobal.com/.../CGBrochure_L5167_Six_Sigma_Black_Belt_SG.… · Lean Six Sigma Master Belt and is a certifi ed Trainer and Assessor

Program DetailsThis Program Has Been Independently Certifi ed and Accredited by CPD, an Internationally Recognized Certifi cation Board

2015 Clariden Global Executive Education

6Contact Admissions Offi ce at +65 6899 5030 | [email protected] | www.claridenglobal.com

Black Belt Toolbox for Process Improvement or Redesign

Page 7: Lean Six Sigma Black Belt - Clariden Globalclaridenglobal.com/.../CGBrochure_L5167_Six_Sigma_Black_Belt_SG.… · Lean Six Sigma Master Belt and is a certifi ed Trainer and Assessor

REGISTRATION PAGE

Knowledge for the world business leaders C L A R I D E NLEAN SIX SIGMA BLACK BELT

26 - 30 October 2015 | Shangri-La Hotel, Singapore

Booking Contact (Approving Manager) Mr/Mrs/Ms:_____________________Job Title:_________________________ Department:_____________________Telephone:_______________________ Fax:____________________________Email:____________________________________________________________Organization:_____________________________________________________Address:___________________________________________________________________________________________________Postal Code:____________

I would like to receive more information on hotel accommodation using Clariden Global coporate rate.

Please Register the following participant(s) for this Program:1st Participant Name (Mr/Mrs/Ms):_____________________________________Job Title:___________________ Department:_____________________________Telephone:___________________________ Fax:___________________________Email:_____________________________________ Date of Birth:______________2nd Participant Name (Mr/Mrs/Ms):____________________________________Job Title:___________________ Department:_____________________________Telephone:___________________________ Fax:___________________________Email:_____________________________________ Date of Birth:______________3rd Participant Name (Mr/Mrs/Ms):_____________________________________Job Title:___________________ Department:_____________________________Telephone:___________________________ Fax:___________________________Email:_____________________________________ Date of Birth:______________4th Participant Name (Mr/Mrs/Ms):_____________________________________Job Title:___________________ Department:_____________________________Telephone:___________________________ Fax:___________________________Email:_____________________________________ Date of Birth:______________

FOR OFFICIAL USE

FEE RECEIVED REFERENCE L5167/JN/SL

PAYMENT METHODS

BY CHEQUE / BANK DRAFT :Made payable to CLARIDEN GLOBAL PTE LTD and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore 609927.

BY TELEGRAPHIC TRANSFER TO:Bank Name: DBS BANKBank Branch code: 027Bank Address: 6 Shenton Way, DBS Building, Singapore 068809Bank Account No: 027-903583-8Bank Account name: Clariden Global Pte LtdSWIFT Code: DBSSSGSG

Please note that all bank charges are to be borne by participants. Please ensure Clariden Global Pte Ltd receives the full invoiced amount.

Note: Please include invoice number on all payment types and yourcompany’s name in your payment instructions for our reference.

CREDIT CARD:To make payment by credit card, please call our client services hotline at+65 6899 5030.

PROGRAM FEES1ST EARLY BIRD FEE: S$4,990 (Registration and payment must be received by 2 September 2015)

2ND EARLY BIRD FEE: S$5,190 (Registration and payment must be received by 30 September 2015)

REGULAR FEE: S$5,290

GROUP DISCOUNT: For 2 registrations from the same company and billing source, the 2nd participant enjoys a 10% discount.

For registrations before 30 September 2015 and for 3 or more participants, the 4th participant will receive a complimentary seat

Note: GST is applicable only to participants from Singaporeregistered companies.

Important Notice: Payments are required with registration and must be received prior to the Course to guarantee your place.

4 WAYS TO REGISTER

Email: [email protected]

Fax: +65 6567 4328

Call: +65 6899 5030

Website: www.claridenglobal.com

DATE AND LOCATIONThis executive program will be held at:

The fee for this two-day executive program includes all writt en materials, lunch and refreshments.

CANCELLATIONS AND SUBSTITUTIONSOnce we have received your booking, the place(s) are confi rmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only beredeemed for 1 program and is valid for only one (1) year from date of issue.

Substitution with a qualifi ed candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee.

ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM

Shangri-La Hotel, Singapore26 - 30 October 201522 Orange Grove Road,Singapore 258350Tel: +65 6737 3644Fax: +65 6737 3257Website: htt p://www.shangri-la.com/en/property/singapore/shangrila

HOW TO REGISTER AND PAY

ACCOMMODATIONAccommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confi rmation.

An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque made payable to “Clariden Global Pte Ltd”. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT.

PLEASE NOTE: Clariden Global Pte Ltd reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, Clariden Global Pte Ltd will refund the full amount and disclaim any further liability.

ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on +65 6899 5030.

PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by Clariden Global Pte Ltd and will be held in the strictest confi dence. It will be added to our database for the primary purpose of providing you with information about future events and services.

Visit us at www.claridenglobal.com for upcoming events

ENJOY 60% CASHBACK

Productivity and innovation Credit (PIC) scheme allows registered Singaporean businesses to claim 60% cash back or enjoy 400% tax deduction for training.For more information, please visit htt p://www.claridenglobal.com/pic.php

This course has been independently certifi ed as conforming to accepted CPD guidelines. Delegates must register at the start and close of each workshop to be awarded a certifi cate of att endance. Participants may earn CPD hours aft er att ending this executive program

EARN CPD HOURS