Lean Innovation i Saxo Bank / Morgenbooster
Transcript of Lean Innovation i Saxo Bank / Morgenbooster
AGENDA – LEAN INNOVATION I SAXO BANK
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• WHO WE ARE
• HOW CAN I MAXIMIZE SPEND ON NEW DEVELOPMENT / INNOVATION
• WHAT WE DID
• HOW IT AND BUSINESS WORK TOGETHER AT SAXO BANK
• MODEL FOR LEAN AGILE ENTERPRISE
• INNOVATION @SAXO BANK
• TRADINGFLOOR.COM
• OPEN API
• INDUSTRY TRENDS
• Q & A
SAXO BANK FACTS
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EMPLOYEES >1300
NATIONALITIES 59
SPOKEN LANGUAGES IN THE BANK 40
OFFICES 25 countries
NO. OF FX TRADES PER DAY 170,000
MAX NO TRADES/SECOND >1200
DAILY AVERAGE TURNOVER 100 billion DKK
NO. OF COUNTRIES WITH RETAIL CLIENTS 190
SAXOTRADER LANGUAGES 25
GROSS PROFIT <15 øre per 1,000 DKK traded
FINANCIAL INSTRUMENTS more than 30,000
RECEIVED PRICES PER DAY 5-6 billion
SAXO BANK BUSINESS MODEL
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PROVIDER
OF PRICES AND
PRODUCTS
SAXO BANK
CLIENTS
12Large International Banks
50Exchanges
NASDAQ, NYSE, OMX, LSE, GLOBEX,
EUREX, ETC.
25Other Trading Facilities
CHI-X, TURQUOISE, ETC.
SAXO BANK’S
ONLINE
TRADING
PLATFORM
Private
White Label Clients
BANKS, BROKERAGES, ETC. USING SAXO
BANK’S TRADING PLATFORM
Institutions/Corporates
ASSET MANAGERS, FINANCIAL ADVISORS,
INTRODUCING BROKERS
LEAN INNOVATION – GREEN FIELD VERSUS ENTERPRISE
How much of my budget can I spend on
new development versus maintenance ?
How do start-up succeed and why do
established companies fail ?
What we have done at Saxo Bank
LEADING QUESTION
How do I connect the dots, thriving towards a optimal framework for new
initiatives and innovation - rather than just controlling and managing the chaos !
ANSWER – WHAT WE DID
Establish Frameworks and Principles (order in chaos) Way we are organized
Way of thinking
Way of modeling and working
Way of executing and prioritizing
Connect to Saxo Bank Strategy Tied initiatives and definitions to company values
Loyal to Agile Manifesto
Continuously Delivery (mindset) Less focus on the model initially – daunting tasks
Minimum Viable Product
Learning from EA discipline -> Principles -> Manifesto
The Saxo Way of Working – a way for Business and IT to collaborate on projects
Underlying 7 Principles of The Saxo Way of
Working
1. Agile Mindset – not Waterfall
2. Collaboration model – not a Governance model
3. Handshakes – not Gates
4. Faster time to market – not processes and
tools
5. Rationality – not theoretical
6. Clear Roles and Responsibilities
7. Designed for and by Saxo Bank
The Saxo Way of Working:
• Is a collaboration model
• Is a service approach – the underlying value is
“We are here to help!”
• Is the Business Analysts Tool Box to help Business
and IT in projects
• Is about Handshakes
The Saxo Way of Working
z
Qualify Execute
Value case
Project
Board
BA
Group
Business
Analyst
Product
Manager
UAT & Sign
off
Enterprise
Architect
Product Delivery Manager
Develop
the Bank
IT
Strategic
Projects
Align
Capture
- Value
proposition
- EMG “idea”
Sponsor
IT
Business
Run the Bank
(IT) IT Operations
Handover
Hyper careDevelop
Test
& r
ele
ase
Run the Bank
(Business) Commercial Market Operations
Roll-outEducate & prepare
Qualify ExecuteCapture Handover
Sales
Business Owner
Business
Requirements
BA
IT Project Manager
Coordinate throughout the project
Commercial
Markets
Operations
Finance
IT
#2 - CONTINUOUS DELIVERY
More than a way or releasing software
on a daily basis:
- A common mindset of continuously
improving
- A way of setting high ambitions
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MVP/Feature Delivery PackageDeliveriesWhat is NOT includedResponsibilities (who does what) -including documented manual procedures• Markets• OPS• Other StakeholdersTracking and Feedback Loop• Ensure MVP tracking
• Internal• External
• What are the success criteria• Measurable!
Program/Initiative
Dev
elo
p MV
P
Feature
MV
P
Feature
MV
P
Feature
MV
P
Feature
MV
P
Feature
MV
P
Feature
MVP – Minimum Viable Product• Mindset/process to produce the
smallest, simplest cheapest product increment that can start build-measure-learn loop
• Provide incremental business value• Max 3 man-months duration• Small team• Quantifiable learning outcome
Analysis DesignDevelopment
TestDeployment
#3 - MVP – DEVELOP/EXECUTE CYCLE
More than improving efficiency:
- A mindset of experimenting
- A way of enhancing dialogue
with clients
LEAN AGILE ENTERPRISE
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Minimum Viable Product
The minimum required changes, which proves a hypothesis (a claim) so validate further investments in refining idea / product
Product Delivery Model
Efficient feature driven execution in small batches and metrics
Continous Delivery
Minimize cycle time from a feature is committed until it is released in production – through ruthless automation
FeatureFeatureFeature
Lean/agile enterprise principles• Work in small batches/iterate• Build measure learn• Continously improve• Quantifiable learning• Reduce waste• Minimize cycle times
Minimize cycle time from idea to learning/verification
SO ARE WE DONE YET……
The Saxo Way of Working -> Product Delivery Model
Continuously Delivery – not in all projects / teams – but we are getting
there
Minimum Viable Product - feed-back loop all the way to clients, only
partly there
SAXO BANK AND INNOVATION
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• FIRST RETAIL FX BROKER
• PIONEERED WHITE LABEL MODEL
• AWARD WINNING PLATFORM AND
INFRASTRUCTURE
• TRADINGFLOOR
• OPEN API
TRADINGFLOOR
Top Traders List
(social trading)
VIP Blogs
Instrument Sections
Saxo TV
Trade Views
Price Charts
News
Most Traded
Instruments
Editor’s Picks
Sentiment watch:
Open
orders/positions
Analysis & Models
Financial Calendar
Research and
Publications
OPEN FIRST
“On the back end side, we’re providing a
way to connect with other ecosystems
“A lot of people talk about ‘mobile first.’
Well, in our case we’re thinking ‘open
first’ for all future……..
…….we want people to be able to create
experiences that we can’t, niche
experiences for an audience that we might
not be addressing directly.”
SAXO BANK - OPEN API TEST PROJECTS
Project X1
Have written code which call the portfolio API’s to get better (more detailed) information about client
positions
Project X2
Working on a CFD mini trader
Project X3
Are developing a “Automated Managed Fund solution”
Project X4
Wants to deliver an options strategy platform as a supplement to Saxo Trader
Project X5
Will integrate elements of Saxo functionality with their current infrastructure to:
– Get better differentiation
– Get a better/broader offering than the competitors
Project X6
Very advanced Chart Package. Would like to co-develop a chart interface
– current interface for internal use only……
Continued focus on cost and core competitive differentiators
- Regulatory and Compliance burdens only increases
Legacy in IT infrastructure is becoming evident and visible to everyone
- No quick fix
- Tech. companies want a share of the pie
Disruption is hurting existing revenue channels
- Hindering for real innovation
Solutions
- New ways of thinking
- New partnerships
- Technical excellence
- Learn from other industries
- Sharing
INDUSTRY TRENDS – BANKING IS BEING DISRUPTED