Lean innovation - Big Companies and Digital Products
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Transcript of Lean innovation - Big Companies and Digital Products
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big companies and digital
Lean Innovation
Friday, August 2, 13
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What we do
Product LabWe help our customers develop innovative products that people love to use and care about.
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We work today with major startups and Venture Capital firms in the region. SuperNova is also the official representative of the Lean Startup Machine event in Brazil and the official organizer of Lean Startup meet-ups.
SuperNova is a innovation lab based in São Paulo Brazil with the mission to foster innovation and entrepreneurship throughout Latin America.
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Luis Novo
Luis Novo is SuperNova’s founder and has been a product/strategy executive for more than 10 years.
Served as CTO in the Silicon Valley for 3 years and has worked for major startups in US and Brazil, such as PlayPhone and NetMovies.
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Innovating big
Big companies have always been innovative.
They have driven evolution of products and services for hundreds of years.
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Must. Innovate. On. Digital.
Digital has became part of everyone’s life and every company’s value proposition.
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Different rules, different game
Our relationship with technology is very unique, more than with most conventional physical products.
more customization
more content formatsmore devices
more business models(freemium, pay as you go)
more updates
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Digital innovation is democratic
Building digital products keeps getting cheaper
Startups can create disruptionson big businesses
Competition can come from everywhere
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The biggest cost
Focus is the new money
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The biggest cost
How to avoid wasting energy on digital innovation?
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Silicon Valley Lessons Learned
Tech startups have perfected methods for quick, cheap and constant innovation
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Silicon Valley Lessons Learned
And they have something to teach to the big guys.
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Big companies acting like startups
Accelerate the speed of innovation
and
Give internal businesses and teams an outside-in perspective
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Big companies acting like startups
Continually iterating and learning can be a challenge for traditional processes at corporate giants - but that is now essential for the survival of business
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The real risk
Someone else will
Ideas have no value, learning does
Not understanding what the customer wants
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Experiment every week
Fast prototyping new ideas and taking them immediately in front of 6 customers
“How many people must stumble on a step before you know something is wrong?”
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testing can be cheap
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Failing Fast, Fail Often
Search for the biggest unknowns in an idea (the hypothesis) and work on making them fail ASAP
As opposed to “pray it works”
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Metrics
Data is collected and made available all the time
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Building with your users
Customer Journey watching their TV habits for weeks
rounds of prototyping with customers
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Follow customers home
Intuit does customer “follow-me-homes,” where everyone from CEO Brad Smith to engineers and marketers immerse themselves in the customer’s natural environment to see how things are working (or not) in the real world.
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Tap outside collaborators
Work with their businesses to define specific problems and opportunities that need a jolt of external insight.
Recruit a small group of “thought leaders” from other companies, universities, startups, or think-tanks to join a collaborative innovation session for a day to lend their expertise.
These deep dives deliver strategic and practical insight that would otherwise take months to gather through traditional research.
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Use the best, invent the rest
Speed and agility come from realizing we don’t have to invent everything ourselves.
When going after breakthroughs, it’s essential to dismiss the “not invented here” stigma, as Apple learned the hard way with its foray into mobile maps.
There’s no shortage of tools and templates out there. The strategy is to use the best and then adapt it or combine it with other approaches that work within the specific company context.
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