Leading the Mission: The Wisdom of Knowing How to Lead © 2014 CSG, LLC Helping you create healthier...

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Brenda Bone Rhonda Ramsey Molina Director of Community Evaluation Executive Vice President, Director of Consulting Community Systems Group LLC Community Systems Group LLC Leading the Mission: The Wisdom of Knowing How to Lead © 2014 CSG, LLC Helping you create healthier communities 1

Transcript of Leading the Mission: The Wisdom of Knowing How to Lead © 2014 CSG, LLC Helping you create healthier...

Page 1: Leading the Mission: The Wisdom of Knowing How to Lead © 2014 CSG, LLC Helping you create healthier communities 1.

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Brenda Bone Rhonda Ramsey MolinaDirector of Community Evaluation Executive Vice President, Director of ConsultingCommunity Systems Group LLC Community Systems Group LLC

Leading the Mission:The Wisdom of Knowing How to Lead

© 2014 CSG, LLC Helping you create healthier communities

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Objectives:

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• Ways to improve personal wisdom

• Developing individual leadership wisdom in others

• How to collectively facilitate organizational wisdom

Leadership Wisdom

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Collective Wisdom

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• What is Adaptive Leadership?

• Who are You as a Leader?

• Why is a Staff of Generations so productive?

• How is the value of ‘Synergy’ recognized?

Discovering, Defining, Developing :

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• Authority is something held by position or contract, expertise or office.

• Leadership is an action that individuals can choose to take- or not- as challenges arise that require adaptation in order to be addressed.

Authority and Leadership – are they the same?

Adaptive Leadership

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• People in authority may exercise leadership, but they may not.

• People not in authority may also exercise leadership.

Authority and Leadership – are they the same?

Adaptive Leadership

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Technical problems:• are solved with knowledge available in an organization• through the exercise of authority• using resources easily at hand

Technical problems vs. Adaptive challenges

Adaptive Leadership

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Adaptive challenges:• have no ‘quick fix’• require something beyond what is immediate

Technical problems vs. Adaptive challenges

Adaptive Leadership

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Meeting challenges include:• review of values and practices• loss of some previously held position/reality/sense of

identity• innovation

Technical problems vs. Adaptive challenges

Adaptive Leadership

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Most long standing issues in organizations or groups arise from attempting to treat adaptive challenges as technical problems – trying to fix them with a quick solve, an expert, a one correct strategy.

Technical problems vs. Adaptive challenges

Adaptive Leadership

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Treating a technical problem as an adaptive challenge is also problematic. No committees are necessary to change a light bulb!

Technical problems vs. Adaptive challenges

Adaptive Leadership

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Many larger issues are a combination of technical problems and adaptive challenges, and sorting what approach should be taken to address components of an issue is essential for progress.

Technical problems vs. Adaptive challenges

Adaptive Leadership

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In the face of challenges, part of what is at stake is the loss of:• a certain set of behaviors• an identity• a long held belief or comfort.

Adaptive Leadership

Is exercising leadership challenging?

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In challenging situations, there is great pressure to quickly restore balance and to rescue from unsettledness.

Adaptive Leadership

Is exercising leadership challenging?

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Challenge prompts effective leaders to commit to the opportunity for change; not to squander the opportunity but to face difficult situations with an eye toward not surviving, rather, thriving into the future

Adaptive Leadership

Is exercising leadership challenging?

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‘Honoring the reality that leadership processes will be accompanied by distress means having compassion for the pain that comes with deep change.

Adaptive Leadership

Is exercising leadership challenging?

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Distress may come with the territory of change, but from a strategic perspective, disturbing people is not the point or the purpose, but a consequence.

Adaptive Leadership

Is exercising leadership challenging?

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The purpose is to make progress on a tough collective challenge.’

Linksy, Heifetz, Grashow. The Practice of Adaptive Leadership:Tools and Tactics for Changing Your Organization and the World, 2009.

Adaptive Leadership

Is exercising leadership challenging?

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1. Selecting – responsible for our own evolution as a leader (self-evolvers)

2. Considering - effectiveness and efficiency3. Choosing – making a decision4. Valuing – modeling meaningful ownership5. Imagination –alternative pathways (options)

Values and Vision

YOU as Leader

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1. Get on the Balcony

2. Think Politically

3. Orchestrate the Conflict

4. Give the Work Back

5. Hold Steady

Linsky and Heifetz. Leadership On the Line:Staying Alive Through the Dangers of Leading, 2002

Leadership Strategies

YOU as Leader

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… defined as a cohort of people born during the same time period (which may be measured as 20 or 30 years, depending on the researcher). As a cohort, they experience the same pivotal, cultural events while at the same age. These events represent their shared reference points; for example World War II, the Civil Rights Movement, the Beatles, a government coup, a technological advancement, a natural disaster.

A generation is …

A Staff of Generations

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We need to consciously pass on the knowledge and experience of older generations and learn about the current realities and views of the future from those who are younger.

- Frances Kunreuther, Helen Kim, and Robby Rodriquez

Across Generations

A Staff of Generations

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TEAMWORK • Agree as a group to assign various parts of the task

to different members of the group

• Agree on a timeframe for task completion

• Individuals work independently

• Work is reported back to the group

Value of Synergy

Teamwork vs. Teams

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TEAM • Much of “the work” is around team formation and

maintenance

• The purpose and goals are set by the team through collective dialogue

• The highest value here is “synergy,” creating something together that is more than the task.

Value of Synergy

Teamwork vs. Teams

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Real teams are deeply committed to their purpose, goals, and approach.

High performance team members are deeply committed to one another.

- Jon R. Katzenbach and Douglas K. Smith, The Wisdom of Teams

Value of Synergy

Teamwork vs. Teams

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Brenda Bone Rhonda Ramsey MolinaDirector of Community Evaluation, CSG LLC Executive Vice President, CSG [email protected] [email protected]

Community Systems Group LLC3115 S. Grand Blvd., Ste. 600

St. Louis, MO 63118(314) 287-5161

www.communitysystemsgroup.com

Leading the Mission:The Wisdom of Knowing How to Lead

© 2014 CSG, LLC Helping you create healthier communities