Leading Cross-cultural Teams
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Leading Cross- cultural Teams By Hemant Deshpande 03/25/2022 1 Created by Hemant Deshpande
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Transcript of Leading Cross-cultural Teams
04/18/2023 1Created by Hemant Deshpande
Leading Cross-cultural
TeamsBy
Hemant Deshpande
04/18/2023Created by Hemant Deshpande 2
ContentsGlobalisationThe drivers of globalization It’s all about PeopleCross-cultural effectivenessLeader’s toolkit
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Globalisation
• Globalisation is the process of international integration arising from the interchange of world views, products, ideas and other aspects of culture.
• Wikipedia
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The drivers...
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Key aspects• Business strategy• Key markets• Organisation structure• Business functions • Policies, processes and systems• People management
o Cross-cultural awarenesso Cross-cultural sensitivityo Cross-cultural effectiveness
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It’s all about people
Customers
Vendors
Partners
Employees
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Cross-cultural team is a norm
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Cross-cultural effectiveness• How to develop?
o Educate yourselfo Avoid perceptions/biaseso Observeo Body languageo Follow others
• Keep learning...
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Explore and share...• Places• Food• Language• Sports• Popular culture – Movies, Music• Festivals• Local favourites• History
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Cultural orientation helps
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Leader’s toolkit• Good understanding of different cultures• Find common ground• Build trust• Celebrate with them• Establish Team identity and alignment• Lots of patience• No biases• Political sensibility• Identify motivation• Communicate, communicate, communicate
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Presentation prepared by:Hemant Deshpande – Life & Executive Coach
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