1. 1. Leadership Training Program By: Benny M. Burrell
2. 2. Back to the Basics
3. 3. Introduction
4. 4. Objectives Participants will be able to identify various leadership styles Enhance cultural diversity awareness Develop awareness of generational traits Develop awareness of the Team system knowledge profile Identify elements of Motivational Development Participants will develop confidence in conducting performance appraisal / review / criteria used
5. 5. LEADERSHIP STYLES
6. 6. Leadership Styles There are the different types of leadership styles, which managers follow in organizations today. To be termed as a successful leader and for effective leadership, a manager should know which leadership style to follow in any given situation, to get things done!
7. 7. Often Asked Question: Whats Your Leadership Style?
8. 8. Leadership Styles
9. 9. Leadership Styles
10. 10. Identifying Leadership Styles Autocratic Leadership Bureaucratic Leadership Participative Leadership Laissez-faire Leadership Transactional Leadership Transformational Leadership Servant Leadership Charismatic Leadership Situational Leadership Quiet Leadership
11. 11. Autocratic Leadership In autocratic leadership style, decision making is the sole prerogative of the leader. Everything, right from how things are to be done, what will be the individual and group targets, the structure of punishments and rewards, etc., is decided by the leader himself, without any input from anybody. Such a leadership style works well in situations when some emergencies arise, and have to be dealt with immediately.
12. 12. Bureaucratic Leadership This corporate leadership style entails, exactly following the policies and procedures which have been previously laid down. It is the leader's job to ensure that all rules are adhered to by the employees. This type of leadership style is effective, if employees perform routine tasks everyday. However, there is no room for creativity or innovative problem solving in this leadership style.
13. 13. Participative Leadership Participative leadership style leads to development of trust and loyalty among subordinates for the leader, as he takes them into full consideration, utilizes their skills and knowledge and takes their inputs, before arriving at a decision. Participative style works really well wherein the leader has just joined the organization, or the department, and is completely new to how things operate.
14. 14. Laissez-faire Leadership This team leadership style is the anti-thesis of autocratic style. In this, the subordinates are given absolute freedom by the leader to determine their own goals and ways of reaching them. Such types of leadership is based on the principle of least interference. It can be a great success if the subordinates are experienced and skilled, however can backfire if they are not trustworthy.
15. 15. Transactional Leadership This leadership style works on the principle that when subordinates sign a contract to participate in a particular project, they take their manager as the ultimate authority. Also, there are set rules for rewards and punishments. If the subordinates perform well, they are rewarded and if their performance is below expectation, they are punished.
16. 16. Transformational Leadership In the transformational leadership style, the leader sells his vision to his subordinates, by bringing it forth in the most passionate and appealing manner. The transformational leader motivates his subordinates to work for a given task with great enthusiasm. The leader genuinely cares for the welfare of his /her subordinates and wants them to learn new things and progress by working with him/her on his /her vision.
17. 17. Servant Leadership The leader acts as someone who is out there to help other people grow. By acting as a serving leader, he gives them freedom to grow, nurture their spirit and in the process become trusting of him and in the end giving him their whole and sole commitment. This leadership style goes a long way in aiding community building.
18. 18. Charismatic Leadership Such types of leadership style is most commonly seen in politicians. A charismatic leader, by using his charm, his ability to make others feel important and his skill of gauging concerns of the people, and using some clever words to address them, is able to garner many admirers. People are attracted towards him and thus, like to work for him. You may read more on leadership styles and examples
19. 19. Situational Leadership This leadership style in management is adopted by a leader in accordance with the prevailing situation. Some determining factors can be, the ability of the subordinates, the kind of co-operation that exists among various team members, available resources, etc.
20. 20. Quiet Leadership This type of leadership style is the exact opposite of charismatic leadership style. In this, the leader motivates his team through his actions rather than words. This leadership is all about being rational and people-oriented at the same time.
21. 21. LEADERSHIP STYLES
22. 22. Putting Leadership Responsibilities in Prospective
23. 23. What Effects and Determines Leadership Styles? Learning Styles Ethics Role modeling Generational Traits Motivational Development The Team and System Knowledge Profile Cultural Diversity
24. 24. Learning Styles Auditory Learns Visual Learners Kinesthetic Learners
25. 25. Learning Styles Auditory Learns An auditory learners learn by listening. If youre an auditory learner, you may be able to hear a piece of music once and then be able to sing it by yourself. However you may become bored reading a text and taking notes. Visual Learners A visual learner learns by reading. If you are a visual learner, you best learn by reading a text or by looking at a chart, graph, or map. Kinesthetic Learners A kinesthetic learner learns by doing. If you are a strong kinesthetic learner you may be become frustrated with lectures where you are expected to sit and listen.
26. 26. ETHICS
27. 27. ETHICS A set of moral standards for judging whether something is right or wrong.
28. 28. Role Modeling Making yourself someone worthy of imitating Becoming behavior Leading by example
29. 29. Role Modeling Quotes The most important single influence in the life of a person is another person ... who is worthy of emulation. - Paul D. Shafer I studied the lives of great men and famous women, and I found that the men and women who got to the top were those who did the jobs they had in hand, with everything they had of energy and enthusiasm and hard work. - Harry S. Truman
30. 30. Generational Traits
31. 31. GENARATIONAL TRAITS Veterans / Seniors Baby Boomers 1922-1945 Core Values Dedication Outlook- Practical Work Ethic Dedicated View of Authority Respectful Leadership by - Hierarchy Relationships Personal Sacrifice 1946-1964 Core Values Optimism Outlook- Optimistic Work Ethic Driven View of Authority Love / Hate Leadership by- Consensus Relationships Personal Gratification
32. 32. GENARATIONAL TRAITS Generation X ers Generation Y / Millenniums 1965-1980 Core Values Diversity Outlook- Skeptical Work Ethic Balanced View of Authority Unimpressed Leadership by Competence Relationships Reluctant to commit 1981-2000 Core Values Optimism Outlook- Hopeful Work Ethic Determined View of Authority Polite Leadership by- Pulling together Relationships Inclusive
33. 33. Motivational Development
34. 34. Maslows Hierarchy of Needs Self Actualization Needs Esteem Needs Social Needs Safety Needs Physiological Needs
35. 35. Motivational Development Self Actualization- Need for fulfillment Esteem Need - Sense of accomplishment and achievement Social Needs Sense of belonging (acceptance by others) Safety Needs Sense of being secure and protective Physiological needs The need for food, shelter and clothing
36. 36. The Team and System Knowledge Profile
37. 37. Engaging the Team
38. 38. THE TEAM AND SYSTEM KNOWLEDGE TRAIT PROFILE
39. 39. T As described the person who is represented by the T profile normally likes power, takes charge, committed, secure, solid, resourceful, competitive, enjoys obstacles, problem solver, goal oriented, decision maker, adventurous, strong willed, autonomous, courageous, controlling, persistent, action oriented, constructive, and determined.
40. 40. E The person represented by the E profile normally displays the traits of enthusiastic, takes risks, visionary, motivational, energetic, highly verbal, promoter, friendly, mixer, enjoys being centered, fun-loving, likes variety, spontaneous, enjoys change, group oriented, creative, initiator, humorous, inspirational, and passionate.
41. 41. A The person represented by the A profile normally displays traits of loyal, calm, non-demanding, avoids confrontations, enjoys routine, dislikes change, warm and relational, gives in, indecisive, dry humor, adaptable, sympathetic, thoughtful, nurturing, patient, tolerant, good listener, peace maker, sensitive feelings, and agreeable.
42. 42. M The person represented by the M profile normally displays the traits of accurate, consistent, controlled, reserved, predictable, orderly, practical, factual, conscientious, perfectionist, discerning, detailed, analytical, inquisitive, precise, persistent, scheduled, sensitive, enjoys instruction, and fair.
43. 43. Motto of Profile Traits: Ts Do not tell me what to do just tell me what you need done. Es It is easier to get forgiveness then it is to get permission. As If you are not going to say something nice dont say nothing at all. Ms If you are not going to do it right dont do it at all.
44. 44. Culture Diversity
45. 45. Culture Diversity Differences in age, race, and ethnicity, gender, educational background, and work experience.
46. 46. Some Culture trends to consider A growing female workforce will require that their place of employment provide adequate child care. As the workforce ages, there will be a growing number of disable and handicapped workers. Accommodations will need to be made for their special needs such as wheelchair accessibility to buildings and computers specially adapted for disabled.
47. 47. Cultural Bias All of us are born with out glasses but by age 3 we have lenses of culture bias, then we acquire more lenses in school, church, etc. We are socialized. We are like onions with layers of bias. We cannot strip away all layers but should strip away the rotten ones.
48. 48. Awareness
49. 49. Hand Gestures 1 The OK sign is an universal language which is fine to use. However, for some unknown reasons many Americans make a face when they make this gesture. To Asians this may become confusing. They see the OK sign but with what they interpret as negative facial expressions. The two cancel each other out and theyre back to zero.
50. 50. Hand Gesture 2 Asians must know or learn this is how Americans tell people to Come here If used in their country this gesture is used to call animals.
51. 51. Hand Gesture 3 In Asia palms down & wave in gesture is a way they tell people to Come here
52. 52. Hand Gesture 4 Keep your hopes up or Keep fingers cross gesture in U.S. is equivalent to an obscene gesture to refugees This gesture would be a no, no
53. 53. Other Factor Effecting Judgment Normative Belief - accepted belief or behavior of the members of a group. Social Norms a socially accepted behavior by society. Prejudices- a misguided idea or label about a person or group without allowing for critical judgment. Pride- being proud, or having justified self respect. Scruples having ideals or principles about what is right, or appropriate. Stereotype- a commonly held idea or label about a person or group without the use of critical judgment.
54. 54. Identifying Strengths
55. 55. Identifying Weaknesses
56. 56. PERFORMANCE APPRIASAL / REVIEW Comparing an employees performance with the expected performance to determine an employees compensation, training needs, and advancement opportunities.
57. 57. CRITERIA
58. 58. What are we appraising, evaluating, and reviewing? Quality or work? Volume of work? Dependability? Knowledge of job? Initiative? Job attitude? Cooperation? Career Development path?
59. 59. Helpful Evaluation Phrases Positive performance review phrases for leadership Negative performance review phrases for leadership Maintain an open communication among employees; Acknowledge the accomplishment of employees and recognize their contributions; Encourage the employees to take responsibility for their performance; Distribute the resource in appropriate manner depending on the priority of assignments; Establish a corporate culture of reliability and caring; Envision the employees of the action plan; Gain the employees respects; Be responsible for his/her own staffs; Be ready to share information and knowledge for the common development of the staffs. Exaggerate the seriousness of a problem; Make the employees confused by different directions/guidance; Disregard the policies of the company and tend to work by himself; Rarely prepare to participate in discussion or meetings; Rarely show appreciation for a good-performance; Do not rely on his/her leadership instincts to manage others.
60. 60. CAREEER DEVELOPMENT PLANS Training Education Professional Accomplishments
61. 61. Over coming change by Accept the fact that change is good Dont point fingers solve problems Go with speed Create positive energy Set the high bar high dont fear failure Be empowered, and be accountable Communicate clearly and openly Stick to the fundamentals
62. 62. Are You on Target?
63. 63. Benny M. Burrell School Security Officer / Crime Prevention Specialist (757)634-5400 Bmburrell45272gmail.com