LEADERSHIPThe key to Success

Spring workshops, 2012

What is leadership?

• Leadership is influence–Starts with leading self–Then leading others–Finally leading leaders

Leadership

• Listens first, then speaks• Asks questions• Inspires by example• Promotes ownership• Facilitates intangibles• Use conditional statements• Encourages choices• Facilitates mindfulness

Reflections on Leaders’ Competencies

Principles of Leadership

• Know yourself and seek self-improvement

• Be technically proficient• Seek responsibility and take

responsibility for your actions• Make sound and timely decisions• Set the example = good role model

Principles (cont’d)

• Know your team and look out for their well being

• Keep your team informed• Develop a sense of responsibility in

your team• Ensure that tasks are understood and

accomplished• Use the full capabilities of your

organization

Basic Belief of Leaders

Leadership is a partnership between team leaders and team members

Performance is a journeyPeople can and want to developDevelopment should be personalized and linked

to specific goals/tasksCompetence is a goal, task specific knowledge

or skillCommitment is a combination of motivation and

confidence

Reflections on Leadership

• Leadership cannot really be taught,

it can only be learned. H. Geneen

• Leadership appears to be the art of getting others to want to do something that you are convinced should be done. V. Packard

5 practices of exemplary leadership

• Model the way• Inspire a shared vision• Challenge the process• Enable others to act• Encourage the heart

Principles of Communication

• Make communication a top priority.• Be open to other people.• Create a receptive environment for

communication.• Communication is built on trusting

relationships

Effective Communications

• Do you ask for questions and wait for the answers?

• Do you respond quickly and directly to the questions that are asked?

• Does the other person feel you are listening actively to them?

Reflections on Personal Leadership

LEADERSHIP CHECKLIST• Are you:self aware, persistent, pragmatic, knowledgeable, intuitive, flexible,open to change, committed to life-long

learning.

• Do you have:have a sense of

humour, good self-

esteem, holistic approach

to health and well-being

Reflections on Personal Leadership

M.L. King – tell me what you think about, and that will tell me who you are.

Leadership Theories

• Trait theory• Great events theory• Transformational leadership

theory

Developing leadership

• Reflecting on and learning from (evaluating) experience

• Surround yourself with leaders (mentors)

Emotionally intelligent leadership

Daniel Goleman:A leader’s primary task is emotional

leadership, requiring them to consistently:Be optimistic, authentic, have high-

energy moodsBe aware of how their moods drive the

organizational moods and actionsAdjusts their behaviours accordingly

Reflections on Team Building

Can you answer these team questions?

What may I expect from you?Can I achieve my own goals by following you?Will I reach my potential by working with you?Can I entrust my future to you?Have you bothered to prepare yourself for

leadership?Are you ready to be ruthlessly honest?Do you have the self-confidence and trust to let

me do my job?What do you believe?

Reflections on Leadership

• Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.

P. Drucker

Conclusions

• Anatomy of a Leader–Monkey–Big chin–Strong legs–Big mouth–Deaf ear–Rubber neck