Leadership & the Art of Mindful Listening
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Transcript of Leadership & the Art of Mindful Listening
LEADERSHIP & THE ART OF MINDFUL LISTENINGDARON LARSONATTENTIONAL FITNESS TRAINING
70% NOT ENGAGEDEmployees 2014
Engaged 31.5 %
Not engaged 51.0 %
Actively disengaged
17.6 %
VARIES BY AGEGeneration 2014Millennials 28.9 %
Generation X 32.2 %
Boomers 32.7 %
Traditionalists 42.2 %
> 3,200 PUBLICATIONS
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CHANGES IN BRAIN STRUCTURE
CHANGES IN BRAIN FUNCTION
SELF-AWARENESS & SELF-REGULATION
HEARING TIPS
• Low-stakes practice
• Listen for punctuation
HEARING EXERCISES• Comfortable content
• Uncomfortable content
• TV with your eyes closed
HEARING INSIGHTS
• Separate listening from solving
• Gently guide attention back to sound of speaker’s voice
SEEINGTIPS
• Study facial expressions and gestures
• Look for new details
SEEING EXERCISES• Practice staying alert to what’s
in front of your eyes
• Alter your commute route
• TV with the sound off
SEEINGINSIGHTS
• Interest with less analysis
• Notice how much meaning makes it through
FEELINGTIPS• Where does your attention go
after a conversation
• Practice detecting emotions behind thoughts
• Indirectly convey what lingers
FEELING EXERCISES• Notice reactions to music,
movies, TV
• Notice emotional component of unresolved issues and projects
FEELINGINSIGHTS• Put yourself on the same side of
the problem
• Speaker is not your opponent
• Shared opponent is the breakdown of communication
ORDINARY SENSORY PERCEPTION• Ask people what they need
• Verify perceptions
• Listen for the meaning behind the words to emerge
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