Leadership & Teams Gainesville Junior League
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Transcript of Leadership & Teams Gainesville Junior League
Junior League
How to Build, Lead and Sustain a High Performance Team
Junior League
74%23,000,000
Junior League
88%
Junior League
Junior League
Top high-potential employees…
1. Credible
2. Respectful
3. Approachable
4. Highly Professional
5. Team Player
Junior League
1. CredibilityComplete honesty and transparency
Impeccable integrity
Knows how to do their job well
A compelling vision for the future
Passion and excitement
Junior League
Power is NOT Leadership
• Do it because I said so…
• Coercive• Telling• Demanding• Belittling• Hoarding
• Do it because it is the right thing to do…
• Collaborative• Asking / Listening • Motivating• Empowering• Sharing
Junior League
2. RespectfulOpen to the ideas of others
Treats people with dignity
Treats people fairly
Junior League
Culture CountsFun
FamilyFriends
FairFreedom
Pride Praise
MeaningAccomplishment
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3. ApproachableGenuine
Appreciative
IQ + EQ
Great communicator
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Source Credibility
C x R x I SO
= Trust
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4. Highly ProfessionalImpressive Talent
100% Ethical
Highly Self-aware
Always Learning & Improving
Insightful and Innovative
Pro-active
Results Driven
Fully Accountable
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5. Great Team Player
Junior League
Workshop
• Each group will be responsible for giving a 5 minute presentation on the most important elements of being a highly successful and effective leader in the Junior League.
Junior League
Top high-potential employees…
1. Credible
2. Respectful
3. Approachable
4. Highly Professional
5. Team Player
Junior League
5. Great Team Player
Junior LeagueWhat does it take to be a valued member of a team?
Develop and display competence.
Follow through on commitments.
Deliver required results.
Ensure your actions are consistent with your word.
Stand behind the team and its people.
Be enjoyable to work with.
Be passionate about your work and those you serve.
Communicate and keep everyone informed.
Help the other members of the team.
Help members of other teams.
Share ideas, information and credit.
Hold yourself 100% accountable.
Team Leaders are:Rigorous… but not ruthless
Junior League
Why you need to be an expert at collaboration and teamwork:
• You cannot succeed alone.
• You need a team of the brightest people you can possibly find to help you.
• You need to help the team work extremely well together.
• You need the team to support you with enthusiasm, respect and trust.
• But don’t take my word for it…
Junior League
Anne MulcahyCEO of Xerox and the third most
powerful woman in the world!
1. Build a network of great relationships with people who want to see you succeed.
2. You don’t have all of the answers, so ask for help and advice from the smartest people you can find.
3. Learn to be a learner.
4. Listen intently to the people you serve, your employees and your customers.
Junior League
Typical ways that team members violate the team leader’s expectations:
• Missing or being late to team meetings.
• Not outwardly demonstrating commitment and support for the leader’s agenda.
• Not completing assignments in a timely manner so the team can complete its work.
• Not letting the leader know when there are problems or issues.
• Not sharing resources with other team members.
• Not sharing credit with the rest of the team.
• Not responding to e-mails or voice mails in a timely manner.
Junior League
Typical ways that team leaders violate team members’ expectations:
• Micromanaging – not giving autonomy.
• Making decisions that effect subordinates without their input.
• Letting team members shirk their duties without any negative consequences.
• Not giving praise or rewards for a job well done.
• Not recognizing that the subordinate has a life outside of the committee that occasionally takes priority over the League.
Junior League
• Lack of TRUST
• Lack of candor
• Lack of commitment
• Lack of accountability
• Lack of results
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Competence
RespectDistrust
Affection TRUST
HIGH
LOW
LOW HIGH
Concern
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The mantra of excellent leaders:
I am good at what I do…
and I do it because I care about you!
(High IQ + High EQ)
Junior League
John Spence Team Model
• D
• M
• C
• C
• M
• D
irection – vivid, clear, inspiring --- shared
easurements – specific, observable, focused
ompetence – very good at what they do
ommunication – open, honest, courageous
utual Accountability – all team members
iscipline – do this every day
Junior League
11 Key Team Competencies:1. Setting clear, specific and measurable goals.
2. Making assignments extremely clear and ensuring required competence.
3. Using effective decision making processes within the team.
4. Establishing accountability for high performance across the entire team.
5. Running effective team meetings.
6. Building strong levels of trust.
7. Establishing open, honest and frank communications.
8. Managing conflict effectively.
9. Creating mutual respect and collaboration.
10. Encouraging risk-taking and innovation.
11. Engaging in ongoing team building activities.
Junior League
Study of most important leadership skills7,000+ managers from 1,600 large organizations
• Must have superb communication skills.
• Lead by example to demonstrate character and competence.
• Establish and maintain clear and meaningful vision.
• Provide motivation to create ownership and accountability for results.
• Clarify performance expectations.
• Foster teamwork and collaboration.
• Develop clear performance goals and metrics.
From: Getting Results by Longenecker and Simoneti
Junior League
Workshop
• Each group will be responsible for giving a 5 minute presentation on the most important elements of a highly effective TEAM in the Junior League.
Junior League
Junior League
THANK YOU
If you have any questions at all please do not hesitate to send a note or call.
My email address is: [email protected]
Also, you might find value in the ideas I share in my blog:
www.blog.johnspence.com/
Lastly, these slides have already been uploaded to:
http://www.slideshare.net/johnspence