Leadership

is not

Authoritative Expertise!

Leadership is not Strategy

At the end of the day…

you bet on people, and not on strategies

• Groups of x

• Answer the question

• Defend the answers

• Elect a Leader as spokesperson

• Present in 15 minutes

How did you select your leader?

Leadership is...

the ability to challenge the

way we do business.

Success

Growth

Stability

Survival

Crisis What’s my role?

Vision Strategy Tactics

Operations Actions

• Leaders…

– Create Vision– Communicate Vision– Immerse Team in the Vision– Link Vision with Strategies

with Tactics with People

Tactics

VisionStrategy

People

• The 6 Qualities of Leadership

– Vision– Results – Innovation– Intellectual

curiosity– Courage– Integrity

• The 4 Leadership Styles

– Directing Telling what & how to do

– Coaching Leading & Listening

– Supporting Listening, praising, while someone else decides

– Delegating Letting someone else run with the ball

What’s Your Personal Leadership Style?

– Answer the question– You could have multiple answers– Take 5 minutes– Present

Leadership is Customer Focus… always!

Customers

Managers

Leadership is...

BALANCE

Experience Learning

Balance

Knowing Teaching

Balance

The Player Coach

A Leader is...

Leaders

Leaders as Player Coach...

need to view the game

from the balcony.

Leaders create...

an environment for change.

Leaders

…ask the tough questions.

Leaders

Leaders provide...

the environment for solutions, not necessarily the solutions.

Leaders

• Leaders create solutions from...

– the collective intelligence of the team.– pulling players together. – the ability to listen to one another. – the ability to learn from one another.– team learning.

Leaders As Coach

Leaders As Coach

• Leaders…

– Articulate a set of values for the team.– Articulate a set of values for the company.– Embody values with their own behavior.– Encourage others to apply the same values.– Aggressively confront resistance.

Who’s A Leader?

– .– .– .

ENERGY

VALUES IDEAS

IDEAS

YOU

ASSOCIATES

ADVISORS

MARKET

Ideas that come from...

VALUES = TRUST

Leadership

Most companies don’t die because they are wrong.

Most die because management doesn’t commit themselves.

Andy Grove, CEO, Intel

ENERGY The Leader’s Pace

Energy the comes from...

ENERGY

VALUES

IDEAS

• Leaders …

– Have the Ideas for change.– Determine the Values – Energize the process.

Leaders

Leaders

• Leaders…

– Create an environment of urgent need.– Define a Vision– Define an inspiring mission.– Set realistic expectations.– Produce Stretch Goals.– Demand teamwork.

• Leaders…

– Have abilities to make tough decisions.– Can sacrifice the security of today.– Have drive to find reality.– Have courage to act.– Make the tough calls.

Leaders

• 4 Steps…

– Take a Personal Time Out– Understand Your Management Style– Adopt 4 Leadership Steps– Do Something Today

So, What Can I Do?

So, What Can I Do?

1. Take a Time Out

– Involve, assess, prioritize your capabilities– Clarify your own business realities– Define your own key values– Understand your own desire to change

So, What Can I Do?

2. Understand Your Own Style

– Directing Telling what & how to do

– Coaching Leading & Listening

– Supporting Listening, praising, while someone else decides

– Delegating Letting someone else run with the ball

3. Adopt 4 Leadership Steps…

– Define & manage the Vision.• How?

– Focus on the Customer unrelentingly.• How?

– Hire “A” level people everywhere.• How?

– Manage to metrics always.• How?

So, What Can I Do?

4. Begin the Process Today

– Analyze yourself today.– Engage your managers & advisors.– Confront the challenges.– Set a new course.– Adopt the 3 new tactics. – Re-assess yourself quarterly.

So, What Can I Do?

Leadership is...

BALANCE