LEADERSHIP AND CHARACTER (2)

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    CHARACTER

    The aggregate of features and traits that

    form the individual nature of some

    person or thing.

    Character indispensable to leadership.

    Character is to leadership as hydrogen

    is to water

    In short, good leadership proceeds fromgood character. Example: Mahatma

    Gandhi.

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    LEADERSHIPLEADERSHIP

    The ability to influence people to work

    enthusiastically towards a common goal.

    The ability to influence people to work

    enthusiastically towards a common goal.

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    LEADERSHIP AND CHARACTER

    Leadership is a combination of

    strategy and character. If you must be

    without one, be without the strategy.

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    Dimensions of Character

    Core Values

    No compromise between people and

    profits Authenticity

    Managing away bad habits

    Trust

    Resilience

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    Core Values

    Humility

    Will (fierce resolve to achieve anything)

    Level 5 Leadership = Humility + Will Example: Darwin Smith

    .

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    Humility

    Humility means being authentic and

    without pretense or arrogance.

    H

    umility is not thinking less of yourselfbut it is thinking of yourself less.

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    No Compromise

    LeadersLeaders ofHCHP firms refuse to choosebetween people and profits.

    True commitment is a vision. It is a

    dedication to growing, stretching andcontinuously improving.

    How these leaders are able to do whatothers find impossible to do?

    Strategies: Trust

    People engagement

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    Strategies and Examples

    Focused agenda

    Build collective leadership

    Examples: Max Debree ofHerman

    Miller, Jorma Ollila of Nokia, Allan

    Leighton of Royal Mail Group, Leif

    Johansson of Volvo.

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    Authenticity

    Dont imitate but innovate. Example:

    Amgen CEO Kevin Sharer.

    Characteristics of authentic leaders:

    Passion for purpose

    Consistency

    Lead with head and heart

    Establish long term meaningful

    relationships.

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    Examples

    Novartis chairman and CEO, Daniel

    Vasella.

    Azim Premji, Narayana Murthy, Ratan

    Tata.

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    Managing away bad habits

    What are these bad habits?

    The Hero

    The Meritocrat The Bulldozer

    The Pessimist

    The Rebel The Home Run Hitter

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    The Six behavior patterns

    Hero: Always pushes himself but creates

    a feeling of insecurity among other

    subordinates.

    Meritocrat: Believes world is a fair

    market, looks at the objectivity.

    Bulldozer: Believes world is a hostile

    place. Pessimist: sees the downside in any

    change.

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    The Six behavior patterns

    Rebel: asks inappropriate questions in

    meetings and mocks at the motives

    behind any change.

    Home Run Hitter: focuses on things that

    are too big too soon.

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    Trust

    Measure of quality of arelation

    Expectation and

    confidence in one person,group or organization

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    High Trust

    Productive

    Motivating

    Supportive

    Comfortable

    Low trust

    Unproductive

    Threatening

    Stressful

    Tense

    Work Environment

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    Model for Trust

    Predicting if a person will trust of distrust

    Identifying relationships

    Diagnose root cause Methods to improve

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    Model for Trust

    DecisionMakerFactors

    Risk Tolerance

    Level of Adjustment

    Relative Power

    Situationalfactors

    Security

    Similarity

    Alignment of interest

    Benevolent concern

    Capability

    Predictability and concern

    Level of communication

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    Resilience

    Positive capacity of people to cope up

    with stress and adversity

    Ability to bounce back to normal state

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    Characteristics for Resilience

    Acceptance of Reality

    Strong Beliefs

    Ability to Improvise

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    Acceptance of Reality

    Optimism

    Preparedness

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    Strong Beliefs

    Searching for meaning

    Value system

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    Ability to Improvise

    Ability to make do withwhatever is in hand

    Imagining possibilities

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    Bouncing Back from Adversity

    Causeorientedthinking

    Control

    Identifying factors thatcaused crisis

    Impact

    Did I cause theadverse event or

    external event

    Responseorientedthinking

    Identifying features ofthe situation that can

    be improved

    Positive effects of ouractions

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    Cause

    orientedthinking

    BreadthIs underlying cause

    specific or widespread

    Duration

    How long crisis willlast

    Response

    orientedthinking

    How can we containthe negatives

    What can we do toaddress the problemnow

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    Building Character

    The aggregate features and traits that

    form the individual nature of a person

    End of Education is Character

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    Building Character

    Ethical Moments

    Defining moments.

    Transformative Experience

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    Transformative Experience

    Experiences that shape leaders

    Experience through which an individual comes

    to a new or an altered sense of identity

    Examine their values, question theirassumption, hone their judgments

    Clearer sense of personal strength and

    capabilities

    Emerge out stronger, more engaged and morecommitted than ever.

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    Who am I

    Defining moments of an Individual

    Personal identity

    Conflicting feelings

    y What feelings and intuitions are coming intoconflict in this situation

    Deeply rooted valuesy Which values are more rooted in my life

    Shrewdness and expediencyy To implement personal understanding of what is

    right

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    Who are We

    Defining moment of a group

    Point of viewy What are the other strong, persuasive

    interpretations of the ethics of this situation Influencing behavior

    y What point of view is most likely to win andinfluence the thinking and behavior of otherpeople

    Processy Have I put a process that can make my

    interpretations win in the group

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    Who is the company

    Personal and organizational strengthy Have I done all to secure my position and

    the strength of the organization

    Role of organization in societyy Role of organization in society and

    relationship to stockholders

    From vision to reality

    y What combination of shrewdness, creativityand tenacity will help me transform my visionto reality.