Leadership Academy 2019 - 2Rgabrielleconsulting.com/docs/LeadershipAcademy2019-2R.pdf · 2019. 5....

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LEADERSHIP ETHICS IN NEGOTIAT ONFLICT RESOLUTION, AND ACCOU Gabrielle K. Gabrielli, Ph.D. 22 May 2019 Leadership Academy for Returning Leaders

Transcript of Leadership Academy 2019 - 2Rgabrielleconsulting.com/docs/LeadershipAcademy2019-2R.pdf · 2019. 5....

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LEADERSHIP ETHICS IN NEGOTIATION,CONFLICT RESOLUTION, AND ACCOUNTABILITY

Gabrielle K. Gabrielli, Ph.D.

22 May 2019

Leadership Academyfor Returning Leaders

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Updates

•Any updates to share about your life (in 2-3 minutes)?•Application of previous topic Staying Motivated duringTough Times?•Topic ideas for 2019 Leadership Academy forReturning Leaders•Mentorship

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Learning ObjectivesBy the end of this session, you should be able to:•Define ethical leadership.•Describe examples of ethical leaders.•Discuss specific examples of people in positions ofleadership who use their powerful roles to manipulate,control, and marginalize people whose opinions maydiffer from theirs.•Develop an action plan for improvement.

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Ethical Leadership• Guiding your people, leading by example, and doing the "right

thing" while honoring personal and organizational values• Leadership guided by respect for ethical beliefs and values

and for the dignity and rights of others• Characteristics include:

• Trust• Honesty• Consideration• Charisma• Fairness• Integrity

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Discussion• Describe specific examples of an exceptionally great

ethical leader.• Share examples of people in positions of power who

manipulate, control, and marginalize people whoseopinions may differ from theirs.

• How did the interacting with these individuals makeyou feel?

• Be prepared to discuss.

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Principles of Ethics in Negotiation to BoostYour Bargaining Skills

1. Reciprocity

2. Publicity

3. Trusted Friend

4. Universality

5. LegacyEthics and Negotiation: 5 Principles of Negotiation to Boost YourBargaining Skills in Business Situations, Harvard, 28 Feb 2019

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Resolving Ethical ConflictsStep 1 - Identify the ethical issue.• Clearly define the problem.• Ethical issues arise when there is a conflict withstakeholder interests.• Ethical issues happen when a proposed action maybe legal but doesn’t conform to the ethical standards ofthe organization.

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Resolving Ethical ConflictsStep 2 - Identify and evaluate alternative courses of action.•Treat each party fairly in resolving the issue.•Reflect on how each option impacts stakeholders.•Use ethical reasoning to help resolve the dilemma.•Evaluate the rights of each party as well as your obligations tothem.•Consider the costs and benefits of alternatives.

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Resolving Ethical ConflictsStep 3 - Seek help if needed to resolve the issue.•What is your supervisor’s role? Enabler of the conflictor potential supporter?•Who can you go to for guidance and support? Boardof directors? Someone else?

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Resolving Ethical ConflictsStep 4 - Decide on a course of action.•Would others in the organization respect me and mydecision?•How would my decision make me feel? Would I beproud? Would others?•Would I be able to defend my actions if it becamepublic information such as published in thenewspaper?

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Ethical Conflicts Aren’t Always Right vs. WrongExample: Two people vying for same promotional opportunity - Ask:•Who has the best leadership potential?•Who is likely to set goals that conform to organizational goals andobjectives?•Who can best work with stakeholders: customers, suppliers, etc.?•Who is more likely to be viewed as an effective leader by the team?•Who is more respected by the team and more likely to be followed?•Who is more likely to establish an ethical tone at the top?

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Ethical Accountability

1. Watch for rationalization.2. Consider what is actually at risk.3. Determine the person’s motivation.4. Examine the pros and cons.5. Confront the perpetrator first.

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Ethical Accountability

6. Practice.7. Ask questions.8. Escalate when necessary.9. Document.10. Be prepared for fallout.

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Role Play• Think of a scenario that would benefit from taking

action.• Make your scenario involve negotiation, conflict

resolution, and possible courses of action to provideaccountability.

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Take Ethical Leadership to the Next Level• Recommended reading: Giving Voice to Values: How to

Speak Your Mind When You Know What’s Right, Mary C.Gentle. Yale University Press, 2010.

• Online course: Ethical Leadership Through GIVING VOICETO VALUES, UVA Darden School of Business inpartnership with Coursera (launched fall 2017).

• Resources: https://www.justice.gov/pardon/whistleblower-protection-enhancement-act andhttps://www.whistleblowers.gov

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Action Plan

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ConclusionsYour website portal:http://gabrielleconsulting.com/Leader2019-R