Lawson's vision for maximising a Hospitals resources in the 21st Century Bill Hill Vice President,...
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Transcript of Lawson's vision for maximising a Hospitals resources in the 21st Century Bill Hill Vice President,...
Lawson's vision for maximising a Hospitals resources in the 21st Century
Bill HillVice President, EMEA Healthcare
November 2nd, 2008
Page 204/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
An Education in International Healthcare
Page 304/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
Its all about You … And how we together achieve …
= BEST PROCESS
= MANAGEMENT EMPOWERMENT
= RESOURCE CONTROL
= COST SAVINGS
Page 404/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
• Governments more concerned about healthcare … efficacy,
efficiency and access
• Health insurance becoming available in emerging markets
• Health tourism a reality
• IT everywhere… Localisation
• Enormous appetite for infrastructure projects
Page 504/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
1 Source: Frost & Sullivan
46
32
86
2
0
5
10
15
20
25
30
35
40
45
50
UAE Saudi Arabia Kuw ait Qatar Bahrain
Number of Beds 2
New Hospital Builds (Building Now / Planned Today) 3
2 Source: The McKinsley Quarterly 2007
Treatment demands will grow in the GCC by 240% in 20 years
Fasted growing populations in the world…doubling by 2025.
Bed demand in Region will grow 200%
Page 604/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
3 Key Drivers Critical to the Success of your Business
1. Labour
How do I recruit the right people, in the right role at the appropriate time?
2. Procurement
How can I significantly reduce the cost of procurement and supplies?
3. Costs
What is the true cost of individual patient care?
…..Every $ saved IS an extra $ invested in the Patient
Page 704/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
New Era of Enterprise Resource Management
Costs
Finance/Admin
Clinical
Value-Based
Competition
Labor/Nursing
Med/Surg Supplies
Pharmaceuticals
Non-Traditional
Reimbursements
Compliance
Physician Relations
Operational Efficiency
Outcomes
Utilization
Benchmarking
Patient-ValuePatient-ValueHealthcare Healthcare
Page 804/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
Financial Challenges > Memorial Healthcare System
Profile
– One of South Florida’s leading healthcare organisations
Challenges
– Inefficient manual processes in finance, HR and supply chain
– Lacked system-wide visibility for informed decision-making
– Mandated to consolidate vendor base and reduce costs
Benefits
– Cut purchasing costs by $2.9 million annually
– Reduced number of suppliers from 7,000 to 3,500
– Increased EDI processing of purchase orders from 32% to 68%
– Decreased month-end financial closing from 20 days to 10 days
Page 904/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
Procurement Challenges Catholic Healthcare West
Profile
– Nation’s eighth largest hospital system
Challenges
– Inefficient IT infrastructure with 800 fragmented systems
– Unacceptable total cost of ownership for IT systems
– Increasing administrative costs - especially in supply chain
Benefits
– Projected 144% ROI over the project lifetime
– Increased on-contract orders from 60% to 92% in the first year
– Saved $1.5 million in supply costs by increasing compliance
– Reduced its annual paper costs by $1 million via online processes
Page 1004/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
HR Challenges > Cape Cod Healthcare Profile
– Leading healthcare services provider in Cape Cod, Massachusetts
Challenges
– Ineffective tracking of employee evaluation deadlines, license renewals and training requirements
– Inefficient collection of information progress reports and JCAHO compliance summaries
– Inability to accurately measure and evaluate employee performance
Benefits
– Significant boost in staff performance; improved recruitment and retention
– Satisfied JHACO requirements and preparedness for JCAHO audit
– New level of administrative convenience, management control and organisational confidence
Page 1104/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
Managing Clinical Costs
Its Essential to know ….
– What is the cost of every patient treatment
– What is the cost of every clinical intervention
– What is the cost of each surgeon v peer group
– What is the comparative cost; Hospital A v Hospital B
– In which Clinical speciality should I make my next significant investment
Lawson uniquely can answer these questions
Page 1204/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
Partnering with the best …..
Working with the Right Partner +
International Expertise +
Local Experience = World Class Solutions
Add E3 Logo here
Page 1304/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
Lawson Healthcare Customers
Page 1404/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.
Adding value …..LAWSON HEALTHCARE
Experience: 500 Customers, 4500 Hospital Facilities
Knowledge: Healthcare Team recruited from Healthcare
Best Practice: Quickstep for Healthcare
E3/Lawson: Local Support, Local Implementation, Local Service
Leading Healthcare Customers make an average saving of
$430,535 a month
Lawson = Lowest Total Cost of Ownership