Law Enforcement - Century College€¦ · data and sources, social network analysis, strategic...

651.779.3341century.edu/continuinged

Law Enforcement

2015-2016

POLICE OFFICERS

CORRECTIONS STAFF

SECURITY PROFESSIONALS

PRIVATE DETECTIVES

PROBATION OFFICERS

Continuing Education & Customized Training

NEW! Public Safety Office Professionals Conference

Tuesday, October 27, 2015 8 am-3:30 pm Century College – East Campus, Rm 2315 8:00-8:30am Registration

8:30 - 10:00am Manage Your Time without Losing Your Mind

Learn how you can do more with the hours in the day while maintaining a greater balance. You will learn to employ simple time-saving techniques as well as how to say yes, maybe and no without feeling guilty or second-guessing your decision. You will learn to control your day instead of your calendar managing you!

Theresa Rose, Century College Instructor

10:15 – 11:45am Dealing with Hostile Citizens

Generate valuable results for both yourself and your organization by dealing effectively with difficult people and behaviors. This session will provide you with the information and practical strategies to deal with these types of people and situations effectively, rationally and professionally.

Lisa Lynn, Century College Instructor

11:45-12:15 LUNCH

12:15-1:45pm Be Brilliant at the Basics

Whether you are an individual contributor, a contract consultant, a team leader or a manager, you need to be brilliant at the basics of your role which aligns with the overarching and strategic goals of your company. The concept of being brilliant at the basics combines the art of several elements: task mastery, time management, persuasive communication and accountability.

Lisa Mauri Thomas, Century College Instructor

2:00-3:30-pm IMPACT Living and/or LEADING

You will learn about being intentional in everything you do, say and think. We are all leaders of some sort; at work, at home, through social media, and in communities. Are you leading in a way you feel proud? It is about deciding what kind of impact you want to make and then creating a plan to start living in a way that is creating an IMPACT that you are happy to leave behind.

Annie Meehan, Century College Instructor

$119/participant or $99 if you send three or more participants(This event is not part of the Slot Program.)

For more information, visit us online at century.edu/training or call 651.779.3341.

Century.edu/ContinuingEd | 651.779.3341 1

Table of Contents

Advanced Leadership: Good to Great .................... 23

Analytic Methodologies I ......................................... 5

Analytic Methodologies II ........................................ 5

Basic Report Writing ................................................ 6

Building Employee Engagement ............................ 17

Civil Process in Minnesota....................................... 9

Confronting the Tough Stuff:

Outside my Comfort Zone ................................ 20

Critical Incident Stress Management (CISM) .......... 7

Critical Thinking in the Workplace ......................... 22

Dealing with Hostile Individuals .............................. 6

Death Investigation .................................................. 9

Detecting Dishonesty in Statement Analysis .......... 8

Developing Powerful Presentations....................... 18

Difficult Conversations—

Handling Underperformers............................... 21

Effective Business Writing Workshop ................... 19

Emotional Intelligence and Effectiveness

in Public Safety .................................................. 8

Exceeding Customer Expectations ......................... 11

Fearless Grammar and Painless Proofreading ....... 10

Foundations of Intelligence and Crime Analysis ..... 4

Generational Diversity in the Workplace ............... 14

Health and Fitness for Law Enforcement................. 9

How Internal Affairs Findings Can Be Used

against You in Court ............................................ 8

How to Build High Performance Teams ................. 15

Intro to Forensic Photography (online course) ......... 4

Investigation and Prosecution in the age of CSI...... 6

Investigation and Prosecution of Gang Crimes, Gang

Members and the Use of Gang Evidence .......... 5

Lead, Listen and Build: Creating Success through

Coaching........................................................... 14

Leading at the Next Level ...................................... 22

Leading Change...................................................... 17

Legal Considerations: What Every Supervisor

Needs to Know................................................. 16

Managing Chaos: Set Priorities and Make Decisions

Under Pressure ................................................. 23

Microsoft Office Word Basic 2013 ......................... 24

Microsoft Office Word Intermediate 2013 ............. 24

Microsoft Office Word Advanced 2013 ................. 24

Microsoft Office Excel Basic 2013 ......................... 25

Microsoft Office Excel Intermediate 2013 ............. 25

Microsoft Office Excel Advanced 2013 .................. 26

Microsoft Office PowerPoint Basic /013................ 27

Microsoft Office PowerPoint

Advanced 2013................................................... 27

Microsoft Office Access Basic 2013 ...................... 27

Microsoft Office Access

Intermediate 2013 .............................................. 28

Microsoft Office Access Advanced 2013 ............... 28

Performance Management: Strategies for Improved

Employee Performance ...................................... 15

Preparing for Leadership: What It Takes to Lead

Effectively........................................................... 20

Principles of Successful Project Management ...... 19

Principles of Supervision........................................ 13

Professionalism at Work ........................................ 11

Responding to Conflict: Strategies for

Improved Communication .................................. 15

Setting the Tone: Positive Workplace Attitude ..... 22

Sex Offenders 101.................................................... 7

The Anatomy of Prison Escapes............................. 10

The Ethical Leader.................................................. 16

Think Like a Strategist ........................................... 21

Time Management ................................................. 18

Understanding Terrorism .......................................... 9

Use of Deadly Force and the Grand Jury Process in

Minnesota ............................................................ 6

You Have the Right to Remain Silent …

But You Shouldn’t ............................................. 10

Century.edu/ContinuingEd | 651.779.33412

Police Departments

• Bayport• Canadian Pacific Railroad• Cottage Grove• Hastings• Hudson • Lakes Area• Lino Lakes• Maple Grove• Maplewood• Mounds View• New Brighton• Newport• New Hope• North St. Paul• Oak Park Heights• St. Paul• St. Paul Park• Shakopee• Stillwater• West St. Paul• White Bear Lake• Woodbury• Wyoming

County Agencies/Departments

• Chisago County Jail Division

• Hennepin County Property Services

• Pine County Sheriff’s Department

• Ramsey County Sheriff’s Department

• Washington County Sheriff’s Department

• Washington County Community Corrections

MN State Agencies

• Minnesota Department of Human Services, Office of Special Investigations

• Minnesota Department of Human Services, Office of Inspector General, Financial Fraud and Abuse Investigative Division

• Minnesota State Patrol

• Minnesota Department of Corrections including the following Minnesota Correctional Facilities:

› Faribault › Lino Lakes › Oak Park Heights › Red Wing › St. Cloud › Shakopee › Stillwater

Member Agencies


Learn the skills you need, during times that fit your busy schedule! We offer up-to-date and innovative training programs to address the current and future needs of those in law enforcement, corrections, probation officers, private detectives and security personnel. Our knowledgeable instructors are experienced in teaching adult learners and law enforcement personnel, and our courses meet the requirements of Peace Officer Standards and Training (POST) continuing education.

Join our Slot Program and get the best value for your money!

• Purchase 1-5 slots at $795/slot and 6+ slots at $525/slot

• Each slot purchased allows you to send one full-time, licensed law enforcement officer or dispatcher to any course in the catalog for an entire year

• Slots are assigned to an agency, not an individual

Thank you for your continued support and partnership.

Mary [email protected]

“Century College has been a great resource for our agency.” —CRYSTAL POLICE DEPARTMENT

Welcome


Online, Self-study4 POST Credits$169

Fall 2015 Start: Aug 25, 2015Course: 20163-002012

Spring 2016Start: Jan 1, 2016Course: 20165-001526

Foundations of Intelligence and Crime AnalysisThis class covers basic analytic techniques including: series and pattern detection, plotting crime versus time, basic statistics, practical crime mapping, critical review of data and sources, social network analysis, strategic summaries, and analytic review techniques. You will learn to write in the analytic writing style that is used by Federal Law Enforcement Officers, and there are regular homework assignments to practice these techniques.Fall 2015

Angela Gyurko, Century Faculty

48 POST Credits$650

Tues, Aug 25 – Dec 8, 2015 6:00-8:50pm EAST Rm 1731 Course: 20163-002014

Intro to Forensic Photography (Online)Photographic documentation of evidence is important in many aspects of a case, from simply recording the condition of evidence to enhancing details that may not be discernable to the human eye. This online tutorial is designed to introduce the concepts of forensic photography to law enforcement officers and others. Some of the topics covered include: the uses of forensic imaging, tools needed for the job, alternate light sources, and techniques beyond photography. This course is delivered entirely online. You will need Internet connection and an email address. After you register, you will receive a user name, password, and login instructions via email. You may register and begin this course at any time; you will have four weeks to complete. To receive CEUs/POST credits and a Certificate of Completion, you must achieve a score of 70 percent on the final quiz.

NOTE: If you are a member of the Slot Program, do not register for this section. Please contact our registration staff at 651.779.3341.

Estimated time for completion: 4 hours

Course Descriptions


Analytic Methodologies I (Hybrid: Classroom/Online)This class is intended for those working as analysts or those who are studying to become an analyst. It focuses on critical thinking skills and involves a deep analysis of a subject critical to law enforcement. You will learn to identify practical critical thinking methodologies and logic flaws as well as conducting basic open source research and identify other sources of useful information. You will apply critical thinking methodologies to case studies and deepen their level of analysis by preparing a strategic analysis product. This class involves significant research outside of class hours. You must be able to attend all course meetings. Prerequisite: Foundations of Intelligence and Crime Analysis.


48 POST Credits$650

Wed, Aug 26 – Oct 7, 2015 Classroom sessions: Aug 26, Sep 9, Sep 23, Oct 7

There is a minimum of nine hours outside of class for each three hours in the classroom.

Final project is due October 14, 2015.6:00-8:50pmEAST Rm 1731Course: 20163-002015

Investigation and Prosecution of Gang Crimes, Gang Members and the Use of Gang EvidenceGang members often are witnesses, victims or the perpetrator of crimes. Gang evidence and gang motives can be critical to successful prosecutions. Criminal gangs are defined by their members and objective criteria determines who the members are. This course is intended to highlight how to law enforcement can prove that a gang exists, who its members are, and why they did what they’re accused of doing. Case examples include an attempted murder motivated by an insult, the rape and prostitution of twelve and thirteen year olds by gang members,

a stabbing during a robbery by gang members, a gun-point robbery by gang members, a murder during a robbery, and a sniper-style shooting outside a gang party.

Richard Dusterhoft, Attorney

4 POST Credits $149

Wed, Sep 30, 20158:30am-12:30pmEAST Rm 2313Course: 20163-002016

Analytic Methodologies II (Hybrid: Classroom/Online)This class is intended for those working as analysts or those who are studying to become an analyst. It includes a combination of tactical and strategic analysis, including demographic analysis, predictive statistical analysis, and examinations of case studies on active shooters, extremists, and natural disaster responses. You will perform critical reviews of real events with the intent of identifying processes and structures within organizations that can enhance or hinder effective responses. You will present written or oral briefs each week that demonstrate a mastery of critical thinking skills. This class involves significant research outside of class hours. You must be able to attend all course meetings. Prerequisite: Foundations of Intelligence and Crime Analysis.


60 POST Credits $650

Tues, Oct 21 – Dec 16, 2015Classroom sessions: Oct 21, Nov 4, Nov 18, Dec 2, Dec 16

There is a minimum of nine hours of outside classroom time for each three hours in the classroom.

6:00-8:50pmEAST Rm 2209Course: 20163-002017

Course Descriptions


Basic Report Writing Though it may not be your favorite task, writing reports is a critical part of your duties. With a little guidance and practice, you can learn to write polished reports that convey the necessary information and are easy to understand. In this session, you will discover the characteristics of a well-written report, learn basic steps to help you write clearly, and get tips on how to choose the right words to convey your meaning accurately.

Doug Holtz, Instructor 4 POST Credits $149

Wed, Oct 14, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-002018

Use of Deadly Force and the Grand Jury Process in MinnesotaUnder certain circumstances, the law justifies the use of deadly force. Such cases are reviewed, either by a prosecutor or by presentation to a Grand Jury, as in the Ferguson, Missouri case. This class explains the law regarding the use of deadly force, the Grand Jury process in Minnesota and the use of the Grand Jury in officer-involved death cases. Specific examples from multiple counties are used to illustrate the types of cases and the challenges they present.

Richard Dusterhoft, Instructor

4 POST Credits $149

Wed, Oct 21, 2015 8:30am-12:30pm EAST Rm 2311 Course: 20163-002019

Dealing with Hostile IndividualsWe can no longer deny it, angry people are everywhere. Regardless of the location or the form the difficult behavior takes, it takes a serious toll on both public and private organizations alike. Costs include high turnover and absenteeism along with lowered productivity and morale. You can generate valuable results for both yourself and your organization by dealing effectively with difficult people and behaviors. The payoff in the workplace ranges from increased job satisfaction, employee morale and productivity to improved relationships with customers and overall profitability. This course will provide you with the information and practical strategies to deal with these types of people and situations effectively, rationally and professionally.

Lisa Lynn, Instructor

4 POST Credits $149

Wed, Nov 18, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-002020

Investigation and Prosecution in the age of CSIWith the popularity of shows like CSI and all of its offspring, juries want and expect high tech answers to forensic problems. Using real case examples, this course highlights the use and limitations of fingerprint evidence, DNA, ballistic comparisons, blood-spatter analysis, gastric contents, gunshot primer residue, surveillance videos, medical evidence, and cell phone data. Case examples include multiple murder prosecutions including Jeff Trevino (video, blood spatter and gastric contents), Devin “Eastwood” Jones

Course Descriptions


(cell phone tracking), Brian Fitch (DNA, cell phone tracking, medical evidence and ballistics), Larry Pearson (blood spatter, medical evidence and ballistics), Harry Evans (DNA, medical evidence, ballistics and gunshot primer residue), and Ronald Hill (medical evidence and ballistics).

Richard Dusterhoft, Attorney4 POST Credits$149

Wed, Dec 2, 20158:30am-12:30pmEAST Rm 2313Course: 20163-002021

Sex Offenders 101Sex offenders being released from correctional facilities are often on the news and the subject of discussion among many in your community. This class will discuss the details of sex offenders including the grooming and offending process, incarceration, treatment, determination of risk levels and supervision when they are released. Who are sex offenders, what offense must they commit to be labeled a sex offender, when are they released from correctional facilities and where do they go? Once an offender is incarcerated for a sex offense, many processes occur to aid in rehabilitation and treatment. Determination of sex offense risk is the beginning of a process to categorize the risk a sex offender has of reoffending. When sex offenders are released from prison they must follow certain rules but only if they are on supervision; what happens when they are done with their sentence? Become knowledgeable about sex offenders, some of whom may live in your communities. Learn about the End of Confinement Review, Predatory Offender Registration, Community Notification, Intensive Supervised Release, Civil Commitment and sex offender treatment.

Joyce Knowlton, Instructor

4 POST Credits $149

Wed, Jan 20, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001528

Critical Incident Stress Management (CISM)As crises and disasters become epidemic, the need for effective incident response capabilities becomes obvious. Crisis intervention programs are recommended and even mandated in a wide variety of community and occupational settings. Critical Incident Stress Management (CISM) represents a powerful, yet cost- effective approach to crisis response.

In this four-hour introduction, you will learn about:

• Definition of a Critical Incident

• Symptoms of Critical Incident Stress

• Seven Core Components of CISM

• Seven Phases of the Critical Incident Stress Debriefing (CISD)

Joel Linker, Instructor

4 POST Credits $149

Wed, Jan 27, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001529

Course Descriptions


Detecting Dishonesty in Statement AnalysisYou will be introduced to methods of analysis to determine tendencies toward deception and omission in written and oral statements. Topics covered include: introduction to content analysis study, comparing other methods of truth detection, the editing process, verb tense, commitment/escape, use of pronouns and connections, change in language, out-of-sequence statements, and time/balance.

Scott Gray, Instructor

4 POST Credits $149

Mon, Feb 8, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001530

How Internal Affairs Findings Can Be Used against You in CourtThe Supreme Court has held that the prosecution must disclose to the defense all relevant and material evidence. Material evidence includes internal affairs

findings that could be used to impeach a testifying police witness. The Supreme Court has also said that under some circumstances an internal affairs finding that prevents an officer from testifying can be grounds for termination. If you testify, or may testify in the future, you need to know what to avoid.

Richard Dusterhoft, Attorney

4 POST Credits $149

Wed, Feb 10, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001531

Emotional Intelligence and Effectiveness in Public Safety Research shows that 85 percent of what sets successful public safety personnel apart from those who struggle is their ability to use emotional intelligence (EI) effectively. EI is a type of intelligence that involves the ability to monitor one’s own and others’ emotions, to discriminate among them, and to use the information to guide your thinking and actions. It has major impact over the ability to influence others, resolve conflict, and see our own actions more clearly in times of stress. EI is particularly important because public safety personnel engage in managing conflict on a daily basis. It also influences our personal and professional relationships as well as our general happiness and satisfaction with our lives. People with strong EI tend to be more successful professionally and more able to make positive changes at work.

Topics include:

• Introduction to emotional intelligence (EI)

• The emotional and rational brain

• The importance of EI and public safety personnel effectiveness

• Measuring our EI

• The cost of weak EI; personally and professionally

• Maintaining/Improving EI

Course Descriptions


Lisa Lynn, Century Instructor

4 POST Credits $149

Wed, Mar 9, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001532

Civil Process in Minnesota

You will gain a keen perspective to all areas of the civil action process and be introduced to topics substantive to understanding the civil process system in Minnesota including applicability to law enforcement. Topics include court structure, commencement, jurisdiction, rules, deadlines, liability insurance, licensing, surveillance, ethics and trespass issues.

Scott Gray, Instructor

4 POST Credits $149

Mon, Mar 21, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001533

Health and Fitness for Law Enforcement

This class is designed to help officers adopt and maintain behaviors associated with a healthy lifestyle, thereby minimizing the effects of the law enforcement environment on their health. You will explore the relationship between physical activity, nutrition and wellness along with topics specific to law enforcement including cardiovascular disease, stress management and back care.

Marsha Panos, St. Paul Police Dept., Wellness Coordinator

4 POST Credits $149

Wed, Mar 30, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001534

Death InvestigationPrinciples of death investigation are presented in a practical, easy-to-understand format for law enforcement officers and investigators involved in assault or death investigations. This course will help you respond to an assault or death scene, make key observations, and determine proper course of action.

We will discuss:

• Officer response to a death scene

• Proper actions at a death scene

• Observations and indicators pointing to time of death

• Introduction to general soft tissue injuries

• Case studies

Dr. McGee, Chief Medical Examiner, Ramsey County

4 POST Credits $149

Wed, April 13, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001535

Understanding TerrorismThis course will address a range of basic subject matter associated with both global and domestic terrorism and the myriad of responses by the criminal justice and law enforcement community. We will present and explain terrorisms definitions, background, precepts, and causes along with present-day terrorist organizations, which are confronted by the United States. You will gain knowledge of the national intelligence community and intelligence collection, production and dissemination, operation’s, organizational roadblocks from the national level to the local level and their relationship to combating terrorism. Finally, we will investigate experience and applied knowledge, the examination of challenges, current issues and governmental/social requirements which confront criminal justice/law

Course Descriptions


enforcement practitioners combating terrorism today. Focus will be at the local level and the present-day environment.

Thomas Cherney, Internal Consultant on terrorism and counterterrorism intelligence collection operations

4 POST Credits $149

Wed, April 20, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001536

You Have the Right to Remain Silent … But You Shouldn’t

News about your police department travels faster and further than ever before. A seemingly insignificant interaction caught on tape, taken out of context and posted online can instantly create a firestorm of negative publicity—especially if you remain silent. This course will build the case for being open, honest and proactive in your public information efforts. You will learn how to develop constructive relationships with reporters, how to leverage the power of social media, and what to do when bad things happen to good police departments.

Paul Paulos, Public Information Officer, St. Paul Police Dept.

4 POST Credits $149

Wed, May 18, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001537

The Anatomy of Prison Escapes

Prison and jail escapes have been in the news lately. We will look at some high profile historical escapes. We will look at the creative ways the offenders escaped and the ways the offenders used to acquire tools and equipment to help them in their escapes and escape attempts. In many cases, there were officers and people outside the prison that help facilitated the escapes. Finally, we will examine factors that contributed to escapes and practices that can help prevent escapes.

Kim Wilker, Dept of Corrections

4 POST Credits $149

Wed, May 25, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001538

Fearless Grammar and Painless Proofreading

“Ugh!...Grrrr...Aaaah!” These are often words which escape our mouths when we write professionally. No need to fear! Whether it has been awhile since you learned the basics in school or you are looking to sharpen what you already know, this class is for YOU. Learn to enjoy writing, be confident while you do, and impress your readers too!

You will learn to:

• Identify punctuation errors

• Avoid double negatives

• Appropriately use passive and active voice

Course Descriptions


• Understand subordination, predication, and coordination

• Use parallel structure

• Proofread quickly and effectively

• Employ the Paramedic Method for concise writing

Jeannette Grace, Instructor

4 POST Credits $149

Fall 2015 Wed, Dec 17, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001957

Spring 2016 Tue, Jan 19, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001470

Exceeding Customer Expectations!

Is the customer always right? Customer service is not only meeting their needs, but exceeding their expectations. There are many choices for people when it comes to spending their dollars—why not make them choose your business? Making your customers feel heard, understood, and important is priceless. Learn how to set yourself apart from others in your industry by providing the service your customers want and deserve.

You will learn how to:

• Define and analyze service: both great and poor experiences

• Understand internal versus external customers

• Determine what do your customers want?

• Build rapport and take responsibility

• Use powerful language and avoid negative

• Handle customer complaints

• Set goals for exceptional service

Lisa Mauri Thomas, Instructor

4 POST Credits $149

Fall 2015 Tue, Dec 15, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001958

Spring 2016 Tue, Feb 9, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001471

Professionalism at Work

Are you looking for ways to move your career forward? In today’s world, it’s not enough to be competent at what you do, it is critical to present yourself and your skills in a professional manner. Self-presentation is one of three critical skills for career success. This course will help you fine tune your self-presentation abilities so that you’re ready for the next career advancement opportunity!

You will learn about:

• Professionalism assessment

• First impressions

• Attitude

• Communication

• Etiquette

• Integrity

• Defining your personal brand image

Maria Johnson, Instructor

4 POST Credits $149

Fall 2015 Thu, Sep 24, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001959

Spring 2016 Tue, Feb 16, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001472


Phase I Phase II Phase III

How To Build High Per-formance Teams

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Generational Diversity in the Workplace

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Conflict Management l

The Ethical Leader l

Performance Manage-ment

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Principles of Supervision l

Lead, Listen, Build l

Legal Considerations l

Effective Business Writing

l

Project Management l

Powerful Presentation skills

l

Preparing for Leadership l

Leading Change l

Building Employee Engagement

l

Time Management l

Confronting the Tough Stuff

l

Think Like a Strategist l

Difficult Conversations—Handling Underperformers

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Leading at the Next Level l

Critical Thinking in the Workplace

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Setting the Tone: Positive Workplace Attitude

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Managing Chaos l

Advanced Leadership l

Leadership Program for Supervisors 2015-2016


Leadership Program for SupervisorsSharp and Critical Leadership Skills for Supervisors and Managers

PHASE I CLASSES• Principles of Supervision

• Lead, Listen and Build: Creating Success through Coaching

• Generational Diversity in the Workplace

• Responding to Conflict: Strategies for Improved Communication

• Performance Management: Effective Strategies for Improved Employee Performance

• How to Build High Performance Teams

• The Ethical Leader

• Legal Considerations: What Every Supervisor Needs to Know

Principles of Supervision— People Reading for LeadersAs a supervisor, you work with all personality types, but one style of communication does not fit all people. Learn the key principles to help you “people read,” supervise, and easily communicate with different personalities.

Reduce your people stress and build your likeability factor to gain respect and cooperation. Tailor your conversation, email, delegation, and presentations to each of the four distinct personality types.


• Understand and work with people as they are

• Develop your leadership and likeability skills

• Discover the concept of tailoring your communication using the platinum rule

Mike Kiefer, Instructor

4 POST Credits $149

Fall 2015 Tue, Sep 22, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001960

Spring 2016 Thu, Jan 21, 2016 8:30am-12:30pm

Effective supervision of employees is a critical skill in organizations of all sizes. Good supervisors positively affect company morale, productivity, and the bottom line. Offered in three phases.

This program is ideal for you if:

1. You are a supervisor or a manager seeking to upgrade your skills

2. You are a NEW supervisor or manager

3. You aspire to a management position

4. You are a technical professional assigned to management positions

Benefits of this training:• Inspire and motivate employees• Successfully match employees

to tasks• Communicate with fewer

misunderstandings and conflicts• Understand legal aspects of

supervision• Avoid common hiring mistakes


Leadership Program For Supervisors

Theresa Rose, Instructor

4 POST Credits $149

Fall 2015 Thu, Oct 1, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001961

Spring 2016 Thu, Jan 28, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001474

Generational Diversity in the Workplace

Our workplace has become a playing field of competing viewpoints and values as five generations share the same workspace. In today’s fast-paced, ever-changing work environment, finding ways to maximize the performance of every person has never been more vital. Understanding and appreciating one another’s perspective has always been the key to effectiveness and productivity at work; in today’s multi-generational workplace, an organization’s success depends on it.


• Understand and identify generational viewpoints

• Be aware of your own generational perspectives and biases and use them to enhance outcomes

• Coach and manage intergenerational teams to maximum performance

• Deal with conflict among different generations

• Recruit, retain, and motivate employees to promote winning behaviors

• Enhance success by working with members of different generations


4 POST Credits $149

EAST Rm 2313 Course: 20165-001473

Lead, Listen and Build: Creating Success through CoachingCoaching is one of the most powerful one-on-one management techniques for getting the best out of every employee. As a manager or supervisor, you need to sharpen your coaching skills if you want your employees to achieve high performance. This session will demonstrate what you can do to develop employees and help them meet, and exceed expectations.


• Identify coaching styles and their consequences

• Recognize what it takes to be a great coach/leader

• Understand why coaching is critical in today’s work environment

• Incorporate a simple coaching process for successful interactions

• Communicate expectations in a way that makes others want to follow-through

• Learn barriers to effective coaching and how to deal with them




Spring 2016 Thu, Feb 4, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001475

Responding to Conflict: Strategies for Improved Communication

It’s time to manage conflict rather than have it manage you! Conflict is a normal by-product of working with others. How you deal with conflict and differing perspectives impacts your ability to manage people and enjoy your work.


• Recognize the types of conflict

• Practice strategies for dealing with differences

• Build skills for positively resolving differences

Nan Gesche, Instructor

4 POST Credits $149

Fall 2015 Tue, Sep 29, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001963


Performance Management: Effective Strategies for Improved Employee Performance

This is a hands-on, practical class that will have you gaining new skills you can put to work right away. We will discuss effective strategies for analyzing and planning for

improved employee performance. By the end of the class, you will know how to account for skills, knowledge, systems, processes, and personal factors in the total performance equation.


• Assess employee performance discrepancies against standards and expectations

• Successfully manage conflict among employees, including the most difficult

• Develop a performance management system


4 POST Credits $149


Spring 2016 Thu, Mar 3, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001477

How to Build High Performance Teams

Have you ever been part of a team that easily accomplished excellence on a daily basis? True teams are greater than the sum of their parts. Teams accomplish more than groups of individuals ever can. Teammates energize, encourage, help, and propel each other toward greatness and accomplishment of a common goal. During this interactive workshop learn and apply strategies that help you transform groups of people into effective teams.


• Recognize factors contributing to the dysfunction of a group

• Address issues blocking creation of a strong team



• Identify Characteristics of effective teams

• Create habits and communication techniques that lead to successful teams

• Stimulate the teambuilding process


4 POST Credits $149

Fall 2015 Tue, Oct 13, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001965


The Ethical LeaderOne of the greatest challenges in the public and private sectors is the supposed conflict between efficiency and ethics. This has been a topic of discussion even during the time of Socrates, and is still a real issue today. Look at the many individuals, from all positions in life, who learned this lesson the hard way: ethics matter.


• Recognize the importance of ethics at all levels of an organization

• Be a challenging and dynamic leader—and still ethical

• Address real-life ethical dilemmas, using real-life case studies


4 POST Credits $149


Spring 2016 Thu, Feb 18, 2016 8:30am-12:30pm

EAST Rm 2313 Course: 20165-001479

Legal Considerations: What Every Supervisor Needs to Know

Employment law can seem complicated and intimidating. As a supervisor you need to understand and follow the law: you can’t afford not to! This course will help you gain a basic understanding of employer and employee rights, and be ready to address them in your own situation.


• Recognize and address sexual harassment issues, including hostile environment, quid pro quo, same-sex sexual harassment, and harassment by third parties

• Understand disability discrimination and accommodations

• Avoid negligent hiring and negligent retention

• Deal with objectionable behavior

• Use effective and legal discipline

• Handle employee grievances

Richard Hodsdon, Instructor

4 POST Credits $149





PHASE II CLASSES• Leading Change

• Building Employee Engagement: Managing Talent and Building Commitment

• Developing Powerful Presentations

• Time Management: Work Smarter Not Harder

• Principles of Successful Project Management

• Effective Business Writing Workshop

• Preparing for Leadership: What It Takes to Lead Effectively

Leading Change

Do you feel under pressure to get more work done, of better quality, with fewer people, in less time, in new ways, with a smaller budget, in constantly changing conditions? If so, you are not alone! Change has become a way of life in most organizations, and the most effective leaders are learning how to adapt. While some organizations flourish on routine and the status quo, it is more likely that today’s leaders are required to embrace change as a fact of life.


• Use proven tips and techniques for leading change

• Minimize resistance and stress among your team

• Anticipate failure and mitigate risks

• Thrive on change as a path to success

Nan Gesche, Instructor

4 POST Credits $149


Spring 2016 Tue, May 24, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001481

Building Employee Engagement: Managing Talent and Building Commitment

Employees can be your most profitable asset or your most expensive liability. You choose. Engaged employees are committed to company goals and to excellence. They are the employees who are motivated, productive, and positive. Disengaged employees are the opposite—complacent, unproductive, and negative. As a supervisor or manager, being able to create an environment of engagement can make all the difference. This class will allow you to evaluate where you and your team are at and what steps to take to produce the results you want.


• Define employee engagement

• Understand the causes of disengagement

• Detect signs of disengagement



• Identify disengaged employees

• Analyze how you influence employee engagement

• Choose tools and techniques that work for your team

• Develop an Employee Engagement Plan

Julie Paleen, Instructor

4 POST Credits $149


Spring 2016 Tue, Apr 5, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001482

Developing Powerful Presentations

Strong presentation skills are vital to excel in business. Communicating information one-on-one, to a small group, or a large audience is key to success. In this class you will learn how to send a persuasive message with confidence and professionalism. If thinking about giving a presentation gets your nerves jumping, rest assured that a supportive dialogue process will be used to develop, practice, and present in class mini-presentations.


• Identify personal methods for overcoming anxiety

• Analyze an audience

• Organize for the intended audience

• Create openings to capture audience attention

• Create powerful closes with a call-to-action

• Facilitate controlled question and answer sessions

• Design and present a mini-presentation


4 POST Credits $149

Fall 2015 Tue, Nov 3, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001970


Time Management: Work Smarter Not Harder

Everyone is being asked to do more in less time; therefore, you must become more efficient! Learn how to get more done in less time with great enthusiasm. It all starts with understanding the motivation and psychology of how to set and achieve personal, work, and activity goals. We will cover time savers in meetings, handling phone calls, paperwork, and more. You will have an opportunity to complete a personal time management survey and a goal setting template.


• Recognize the seven major time-wasters and how to counteract each one

• Discover your time management strengths and weaknesses

• Recognize the importance of life planning, personal efficiency and self-motivation


4 POST Credits $149





Principles of Successful Project Management

Project management is a critical skill in today’s workplace. Learn the basic principles of project management and how you can apply them in your current work setting. This course will be a practical introductory workshop. You will receive templates for project tracking and a list of project review questions. No prior project management experience is required for this class.

You will learn:

• The six stages of a project life cycle

• How to build milestone charts

• How to build breakdown structures for project planning

• An introduction to GANTT charts


7 POST Credits $240

Fall 2015 Wed, Nov 4, 2015 9:00am-4:00pm EAST Rm 2313 Course: 20163-001972

Spring 2016 Thu, Apr 7, 2016 9:00am-4:00pm EAST Rm 2313 Course: 20165-001485

Effective Business Writing Workshop

Writing poorly in business can reflect negatively on the company and on you. It can also result in lost business. Strong business writing skills enable you to communicate clearly and effectively. To achieve this means knowing how to analyze your audience, get organized, and practice your skills. In this class, you will learn these skills, as well as learning how to get your point across using appropriate tone, formatting, and language.


• Write topic statements that guide your message

• Conduct audience analysis

• Appropriately use informal and formal styles

• Write with clarity

• Avoid repetition and unnecessary words

• Develop persuasive messages

• Organize for the intended audience

• Produce powerful and appropriate emails


8 POST Credits $245

Fall 2015 Thu, Nov 12, 2015 8:00am-4:00pm EAST Rm 2313 Course: 20163-001973




Preparing for Leadership: What It Takes to Lead Effectively

Moving from the front line into leadership can be an exciting yet challenging opportunity. New managers sometimes fail because they don’t fully understand what it means to “be in charge.” Leadership requires you to make changes that will enhance your team’s performance and, in turn, help the organization achieve its goals. This workshop will help you focus on results and make a successful transition into leadership. You will become a leader who thrives, not just survives, in your first leadership journey.


• Build on your personal foundation of capabilities, character, and interpersonal skills

• Make effective decisions

• Foster employee commitment

• Develop a team through coaching and mentoring

• Establish and maintain accountability

• Build personal power (creating and using networks, understanding office politics)

Laura LaCroix-Dallauhn, Instructor

4 POST Credits $149



PHASE III CLASSES

• Confronting the Tough Stuff: Outside my Comfort Zone

• Think Like a Strategist

• Difficult Conversations – Handling Underperformers

• Leading at the Next Level

• Critical Thinking in the Workplace

• Setting the Tone: Positive Workplace Attitude

• Managing Chaos: Set Priorities and Make Decisions Under Pressure

• Advanced Leadership: From Good to Great

Confronting the Tough Stuff: Outside my Comfort Zone

Unfortunately, we can experience a great deal of discomfort in workplace situations. After all, we spend a large part of our waking hours working with people very different from ourselves, to achieve goals that may or may not be clear or realistic. It’s no wonder that situations emerge that we feel are outside of our comfort zones to address or solve. Discuss some of the most common (and most dreaded) examples of such situations and discover practical ways to approach each. Leave the class with a new repertoire of responses that will expand your comfort zone and give you increased confidence as an employee, supervisor, or manager.


4 POST Credits $149


Spring 2016 Thu, May 5, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001488



Think Like A Strategist

It is difficult for an individual or a company/department to progress if where you are and where you have been is not first understood. An evaluation of mission, goals, and strategies can provide discoveries that define a revised or new course of action. It isn’t enough in a competitive marketplace to depend on gut feelings or on doing what has worked in the past. To move to the next level, individuals and companies/departments need to analyze first, plan second, and execute last.


• Assess your current strategy

• Determine the helpful and non-helpful practices of the past

• Stimulate necessary change and build employee support

• Prioritize strategic efforts in parallel with the big picture

• Incorporate company/department culture in rollout of revised or new strategy

• Execute a strategy after careful analysis and planning


4 POST Credits $149

Fall 2015 Thu, Nov 19, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001976


Difficult Conversations—Handling Underperformers

Workplace conversations can be challenging and especially so when you (or your manager) perceive someone on your team as an underperformer. Such necessary conversations can elicit a high level of conflict avoidance in the best of us. Being able to objectively recognize a situation for what it is and know you have eliminated any hint of discrimination, bias and other vulnerabilities is critical for such difficult conversations to have both a desired effect and a lasting impact.


• Set expectations up front to help steer employees clear of underperformance from the start

• Recognize the warning signs of underperformance and accompanying micro-expressions

• Understand employee motivations that can prompt them to perform at their best

• Apply your innate critical thinking skills to effectively analyze the situation for possible discrimination or bias

• Coach an employee through a performance improvement plan in partnership with your HR department

• Model high performing characteristics that are respected by others


4 POST Credits $149

Fall 2015 Thu, Sep 17, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001977




Leading at the Next Level

Designed for people who have been promoted, or are soon to be, this highly interactive workshop explores the leadership mindset and how to” take your leadership to the next level.” You will gain tools and insights along with specific behaviors to pick up and let go of that will help you succeed as you move forward in your organization or your career.

Jean Johnson, Instructor

4 POST Credits $149

Fall 2015 Wed, Dec 16, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001653

Spring 2016 Thu, Jan 14, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001491

Critical Thinking in the Workplace

Take a step back and look from the outside in with an open and rational mind—this is the impetus of a critical thinker. So often, our perspective is skewed by unintentional bias. Being able to recognize bias and look at a situation with multiple perspectives is a method used to break through thinking

limitations. Critical thinking allows you to get at what lies underneath and then generate productive ideas.


• Be an appropriate skeptic

• Ask questions that are thought provoking and relevant

• Gather and assess information before interpreting

• Develop criteria to measure interpretations against

• Understand implications and consequences of interpretations

• Generate productive ideas based on a foundation of critique


4 POST Credits $149



Setting the Tone: Positive Workplace Attitude

One of a supervisor’s responsibilities is setting the tone of the team. Norms and team culture are created by this tone, and it is up to the supervisor to continually re-enforce the kind of tone desired. Negativity can bloom in most team settings, and the supervisor who knows how to nip negativity in the bud can maintain the team environment wanted. Learn about team culture and norms, how to set and maintain them, and how to re-steer the team when dynamics shift.




4 POST Credits $149


Spring 2016 Thu, May 19, 2016 EAST Rm 2313 Course: 20165-001493

Managing Chaos: Set Priorities and Make Decisions Under Pressure

Falling victim to chaos can rob your energy and hinder your ability to reason. Instead of having a clear vision that is managed with purpose, you find yourself paralyzed by the stress or forging forward just to survive. Learn how to take charge of the things you can control with techniques for problem solving, time management, and negotiation.


• Use DICE method for exploring alternative solutions

• Identify your common time wasters and how to tackle them

• Strategize when prioritizing to increase action

• Use a diplomatic “no” and give yourself permission to use it

• Improve your ability to manage stressful situations


4 POST Credits $149

Fall 2015 Thu, Dec 10, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001980


Advanced Leadership: Good to Great

Most workplaces are experiencing substantial challenges. Yet some are faring much better than others. What makes these organizations successful where others are not? What secrets have allowed them to thrive despite the stressors and problems of an economy in flux? This course is based on the ideas from Jim Collins’ book, Good to Great. You will review techniques that are used to recognize roadblocks and enhance individual, team, departmental, and even organizational performance based on key leadership principles.

You will learn to:

• Identify the characteristics of Level 5 Leaders who have both personal humility and professional will

• Get the right people on the bus

• Always confront the brutal facts and why failure to do so can spell disaster

• Implement the Hedgehog Concept

• Develop and maintain a culture of self-discipline

• Use technology is an accelerator of change—not a change agent

• Build momentum by using the Flywheel Strategy


4 POST Credits $149

Fall 2015 Thu, Dec 3, 2015 8:30am-12:30pm EAST Rm 2313 Course: 20163-001981

Spring 2016 Thu, Jun 2, 2016 8:30am-12:30pm EAST Rm 2313 Course: 20165-001495


Microsoft Office Computer Training

Microsoft Office Word 2013 Basic

Learn how to create documents with Word 2013, edit documents, format text and paragraphs, format documents and create and format tables. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Word 2013 Basic, approximately $25. Online book code 2LEF 0324.

Suzanne Kaminski, Instructor

4 POST Credits $149

Fall 2015 Mon, Sep 21, 2015 8:30am-4:00pm EAST Rm 1730 Course: 20163-001982

Wed, Sep 23, 2015 8:30am-4:00pm AFTON Rm 116 Course: 20165-001983

Spring 2016 Wed, Jan 13, 2016 8:30am-4:00pm AFTON Rm 116 Course: 20165-001496

Mon, Feb 1, 2016 8:30am-4:00pm EAST Rm 2312 Course: 20165-001497

Mon, May 23, 2016 8:30am-4:00pm EAST Rm 2312 Course: 20165-001498

Microsoft Office Word 2013 Intermediate

Learn how to illustrate documents with graphics, work with themes and building blocks, merge word documents, work with styles and templates, develop multipage documents, and work with references. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Word 2013 Intermediate, approximately $25. Online book code 2LEF 0325. Prerequisite: Microsoft Office Word 2013 Basic.


4 POST Credits $149

Fall 2015 Mon, Oct 19, 2015 8:30am-4:00pm EAST Rm 1730 Course: 20163-001984

Wed, Oct 21, 2015 8:30am-4:00pm AFTON Rm 116 Course: 20163-001985

Spring 2016 Wed, Feb 10, 2016 8:30am-4:00pm AFTON Rm 116 Course: 20165-001499

Mon, Mar 7, 2016 8:30am-4:00pm EAST Rm 2312 Course: 20165-001500

Microsoft Office Word 2013 Advanced

Learn to integrate word with other programs, explore advanced graphics, build forms, collaborate with co-workers, and customize word. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Word 2013 Advanced, approximately $25. Online book code 2LEF 0326. Prerequisite: Microsoft Office Word 2013 Basic and Intermediate.


4 POST Credits $149

Fall 2015Mon, Nov 16, 2015 8:30am-4:00pmEAST Rm 1730Course: 20163-001986

Wed, Nov 25, 20158:30am-4:00pmAFTON Rm 116Course: 20163-001987


Spring 2016Wed, Apr 6, 2016 8:30am-4:00pmAFTON Rm 116Course: 20165-001501

Mon, May 9, 20168:30am-4:00pmEAST Rm 2312Course: 20165-001502

Microsoft Office Excel 2013 Basic

Learn to get started with Excel 2013, work with formulas and functions, format a worksheet, work with charts, and analyze data using formulas. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Excel 2013 Basic, approximately $25. Online book code 2LEF 0327.


4 POST Credits $149

Fall 2015Mon, Sep 28, 2015 8:30am-4:00pmEAST Rm 1730Course: 20163-001988

Wed, Sep 30, 20158:30am-4:00pmAFTON Rm 116Course: 20163-001989


Wed, Dec 16, 2015 8:30am-4:00pmEAST Rm 1730Course: 20163-001990

Spring 2016Wed, Jan 20, 2016 8:30am-4:00pmAFTON Rm 116Course: 20165-001503

Mon, Feb 8, 20168:30am-4:00pmEAST Rm 2312Course: 20165-001504

Mon, Apr 18, 20168:30am-4:00pmEAST Rm 2312Course: 20165-001505

Mon, Jun 6, 20168:30am-4:00pmEAST Rm 2312Course: 20165-001506

Microsoft Office Excel 2013 Intermediate

Learn to manage workbook data, use tables, analyze table data, automate worksheet tasks, enhance charts and use what if analysis. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Excel 2013 Intermediate, approximately $25. Online book code 2LEF 0328.



Prerequisite: Microsoft Office Excel 2013 Basic.


4 POST Credits $149

Fall 2015Mon, Oct 26, 20158:30am-4:00pmEAST Rm 1730Course: 20163-001996

Wed, Oct 28, 2015 8:30am-4:00pmAFTON Rm 116Course: 20163-001997

Spring 2016Wed, Feb 17, 2016 8:30am-4:00pmAFTON Rm 116Course: 20165-001507

Mon, Mar 28, 20168:30am-4:00pmEAST Rm 2312Course: 20165-001508



Microsoft Office Excel 2013 Advanced

Learn to analyze data with pivot tables, exchange data with other programs, share excel files and incorporate web information, customize excel and advanced worksheet management and program with excel. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Excel 2013 Advanced, approximately $25. Online book code 2LEF 0329. Prerequisite: Microsoft Office Excel 2013 Basic and Intermediate.


4 POST Credits $149

Fall 2015Wed, Dec 2, 20158:30am-4:00pmAFTON Rm 116Course: 20163-001998

Mon, Dec 7, 20158:30am-4:00pmEAST Rm 1730Course: 20163-001999




Microsoft Office PowerPoint 2013 Basic

Learn to create a presentation in PowerPoint 2013, modify a presentation, inserting objects into a presentation, finish a presentation, and work with advanced tools and masters. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office PowerPoint 2013 Basic, approximately $25. Online book code 2LEF 0330.


4 POST Credits $149

Fall 2015Mon, Oct 5, 2015 8:30am-4:00pmEAST Rm 1730Course: 20163-002000

Wed, Oct 7, 2015 8:30am-4:00pmAFTON Rm 116Course: 20163-002001

Spring 2016Wed, Jan 27, 2016 8:30am-4:00pmAFTON Rm 116Course: 20165-001513

Mon, Feb 22, 20168:30am-4:00pmEAST Rm 2312Course: 20165-001514

Microsoft Office PowerPoint 2013 Advanced

Learn to enhance charts, insert illustrations, objects and media clips and use advanced features.

REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office PowerPoint 2013 Advanced, approximately $25. Online book code 2LEF 0331. Prerequisite: Microsoft Office PowerPoint 2013 Basic.



4 POST Credits $149


Wed, Nov 4, 2015 8:30am-4:00pmAFTON Rm 116Course: 20163-002003

Spring 2016Wed, Feb 24, 2016 8:30am-4:00pmAFTON Rm 116Course: 20165-001515


Microsoft Office Access 2013 Basic

Learn to get started with Access 2013, build and use queries, use forms, use reports, and modify the database structure. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Access 2013 Basic, approximately $25. Online book code 2LEF 0332.


4 POST Credits $159

Fall 2015 Mon, Oct 12, 2015 8:00am-4:30pm EAST Rm 1730 Course: 20163-002004

Wed, Oct 14, 20158:00am-4:30pmAFTON Rm 116Course: 20163-002005

Spring 2016Wed, Feb 3, 2016



8:00am-4:30pmAFTON Rm 116Course: 20165-001517 Mon, Feb 29, 2016

8:00am-4:30pmEAST Rm 2312Course: 20165-001518


Microsoft Office Access 2013 Intermediate

Learn to create multiple tab queries, enhance forms, analyze data with reports, import and export data, analyze data design using Northwind, and create advanced queries. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Access 2013 Intermediate, approximately $25. Online book code 2LEF 0333. Prerequisite: Microsoft Office Access 2013 Basic.


4 POST Credits $159


Wed, Nov 18, 2015 8:00am-4:30pmAFTON Rm 116Course: 20163-002007

Spring 2016Wed, Mar 2, 2016 8:00am-4:30pmAFTON Rm 116Course: 20165-001521

Mon, Apr 11, 2016

8:00am-4:30pmEAST Rm 2312Course: 20165-001522


Microsoft Office Access 2013 Advanced

Learn to create advanced reports, build a database interface, create macros, create modules and VBA, and maintain the database. REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft office Access 2013 Advanced, approximately $25. Online book code 2LEF 0334. Prerequisite: Microsoft Office Access 2013 Basic and Intermediate.


4 POST Credits $159

Fall 2015Wed, Dec 9, 2015 8:00am-4:30pmAFTON Rm 116Course: 20163-002008

Mon, Dec 14, 2015 8:00am-4:30pmEAST Rm 1730Course: 20163-002009




PLEASE NOTE: some of the computer classes are held at the Century College Transportation Training Center in Afton, MN. See the map below.

Century College East Campus

Century Avenue

LOT G

Century CollegeEast Campus

I 694

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Would you like to bring these training programs to your business/organization?

Employers, are you looking for a way to increase the effectiveness of your supervisors? For the easiest way to train your supervisors and managers, let Century College customize our leadership program environment and deliver it to your supervisory staff at your site or ours, in the most convenient format for an attractive price.

Contact Mary Vukelich at 651.779.3981 or [email protected]

Word Specialist Certificate

Excel Specialist Certificate

PowerPoint Specialist Certificate

Access Specialist Certificate

Computer Competency Certificate

Computer Proficiency Certificate

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2015 - 2016 Computer Programs


RegistrationRegistration for training is handled on a first-come, first-served basis with priority given to the Century College Law Enforcement Training Member Agencies. Century College reserves the right to limit the number of officers from one member agency where space is limited and where the course is in high demand. If a course should fill, officers will be put on a waiting list. If enrollment allows, member agencies may also register part-time and nonlicensed personnel on the tuition-fee basis. Non-member Police Department/County Sheriff’s Department personnel are encouraged to register for the courses listed if there is space available. The number of enrollments from individual agencies may be limited in some cases in order to accommodate all member agencies fairly. Registration is confirmed by your registration and/or payment of fees.

4 Easy Ways to Sign-Up!Sign up early, Some classes have limited enrollments.

BY PHONE Call 651.779.3341 during office hours. You will be asked to provide the registration information requested in the form below. Credit card payment only.

BY FAX Dial 651.779.5802. Send completed registration information requested. Credit card payment or completed business purchase order only.

BY MAIL Send completed registration form and provide credit card information, business purchase order, or separate check for exact amount of each class (to facilitate refunds should one of your requested classes be filled). Please keep copies for your records.

Mail to:Century College Continuing Education and Customized Training (CECT)3300 Century Avenue NorthWhite Bear Lake, MN 55110

IN PERSON Come to Room 2420 on the EAST Campus.

Office Hours: Mon.-Thurs., 9:00am-5:30pm,Fri., 9:00am-4:00pm

CONFIRMATIONYour class reservation is confirmed by payment of fee. You will be notified only if your class hasbeen canceled or filled.

CANCELLATIONSorry, we cannot issue refunds for cancellations received within 3 business days of the first class date.

Should a class be canceled due to insufficient enrollment, you will receive a full refund. Please include 2 phone numbers and an email address so that we may notify you of any changes in the status of your class.

SEVERE WEATHER1. Announcements regarding closings are broadcast on WCCO 830AM. Closings of state offices/agencies include Century College.2. Check our website at century.edu for closings or cancellations.

ACCESSIBILITY & ACCOMMODATIONSIf you need a reasonable accommodation for a disability (e.g., wheelchair accessibility, interpreter, Braille or large print materials) such an accommodation can be made available upon advance request. Please contact our Disability Access Center to make arrangements as soon as possible. Phone 651.779.3354 or 1.800.228.1978 x 3354 for more information.

Information in this schedule is also available in an alternate format in compliance with ADA requirements. Phone 651.779.3354 or 1.800.228.1978 x 3354 for information.

This document can be made available in alternative formats to individuals with disabilities by calling 651.779.3354, 1.800.228.1978 or through the Minnesota Relay Service at 1.800.627.3529.

NONDISCRIMINATION POLICYIn accordance with the administrative rules of the Minnesota POST Board and the Policy of Century College, all people shall be eligible for enrollment in any program regardless of race, color, religion, sex, national origin, residency, marital status, or physical disabilities.

QUESTIONS?Call our helpful Customer Service staff at651.779.3341.

LOCATIONCentury College is conveniently located at Century Avenue North (Hwy 120) just north ofI-694 in White Bear Lake. For directions, call 651.779.3930.

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Visit our Web site at www.century.edu/continuinged and go to catalogs, click “law enforcement!”

• All information is required. In order to not have duplicate transcripts, please complete Date of Birth.

• Only ONE person per registration form. Form may be duplicated.

• Mail to: Century College CECT, East Campus, 3300 Century Avenue North, White Bear Lake, MN 55110 or fax 651.779.5802.

• Please provide two phone numbers in case we need to call regarding a cancellation.

Century College - Continuing Education and Customized Training

Law Enforcement Training Registration3300 Century Avenue North, White Bear Lake, MN 55110

Registration Phone: 651.779.3341/Fax: 651.779.5802

Name____________________________________________________________

Date of Birth______________________ Phone____________________________

Address __________________________________________________________

City________________________________________State______ Zip_________

Email Address_______________________________________________________

Cell Phone/Alternate Phone Number ______________________________________

Agency Name______________________________________________________

Agency Phone______________________________________________________

Course Title________________________________________________________

Course #____________________________ Course Date_____________________

Training Officer/Supervisor’s Signature_____________________________________

Please charge to my ___ VISA ___ MasterCard ___ Discover

Card # ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___

Cardholder’s Name__________________________________ Exp. Date _________

Signature__________________________________________________________

Registration Form

PAYMENTMember agencies will be billed on aquarterly basis according to the contract for their number of SLOTS purchased.

About Law Enforcement Continuing Education CoursesPOST CreditsPeace officers who successfully complete the courses listed in this catalog will receive peace officer continuing education credits as indicated.

Visit our online at century.edu or call 651.779.3341.

InformationPARKINGWEST campus parking is on the north side of the building. Use the Theater entrance for Art and Music classes. EAST campus parking is most plentiful on the northeast side of the building. Lot C is convenient for most classes in this catalog.

CENTURY COLLEGE BOOKSTORE651.779.3284The Bookstore is located on the lower levelof the WEST Campus.

Monday - Thursday: 7:30am -7:00pm,Friday: 7:30am-3:00pmwww.centurycollegebookstore.com

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Law Enforcement - Century College€¦ · data and sources, social network analysis, strategic...

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Transcript of Law Enforcement - Century College€¦ · data and sources, social network analysis, strategic...