LAW 9000 Quality Manual 1. Purpose

The purpose of this procedure is to establish the quality manual at the centre of our QMS and to

identify how our system references the LAW 9000 standard. All of [firm name] documents are created

to serve highly skilled and extensively trained employees. The level of detail in the manual varies

based on the specific operational and administration tasks. The manual is designed to support

minimal supervision by being readily available.

2. Scope

This Quality Manual has been established and shall continue to be maintained in order to provide

the reader with:

the scope of the QMS including details of and justification for any exclusions. The requirements of

clause 7.3 do not apply and have been excluded from the standard’s requirements.

Documentation related to all activities performed within the practice are included or referenced in

the quality manual

the quality management procedures as defined in clause 4.2.1 are referenced in the

quality manual

a description of the sequence and interaction between the processes which make up the QMS.

The pyramid describes the different levels of documentation within the QMS.

3. Responsibilities

The [name/position] is responsible for coordinating the writing of the necessary procedures and work

instructions and for the review and approval of the manual. As with all [firm name] documents, the

manual is reviewed and updated either upon annual revision or during the quality audit process.

4. Procedure

The procedures in this quality manual are written using the language of the legal profession with

specific reference to terms commonly used in our business. Our quality system addresses the

requirements of the Australian quality management standard LAW 9000. The quality manual shall be

controlled as defined under clause 4.2.3 of this manual.

5. Essential Control

The effective implementation of the QMS is ensured through a comprehensive management review

defined in clause 5.6 of this manual.

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