Lasse Ziegler. Coaching conversation and powerful questions

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Structure of a Coaching Conversation and how to formulate Powerful Questions

Lasse Ziegler - CST, Agile Coach


Coaching Conversation?

Which responsibilities does a coach have to make a coaching conversation valuable and bring concrete results? What tactics can a coach use to accomplish those?


Structure of a Coaching Conversation

Meta level

Conversation level



Meta level

Conversation level

Contact Show interest

and have a good small-talk.



Meta level

Conversation level



Contract Agree on

subject, goal and style.



Meta level

Conversation level



Contract Agree on


Timeout Reflect on the conversation

so far, renegotiate the contract if necessary.



Meta level

Conversation level



Contract Agree on


Timeout Reflect on the conversation

so far, renegotiate the contract if necessary.

Summary Summarize the outcome of the conversation and

plan actions.


Powerful Questions?

What would be a powerful questions to you, as a coach and as a focus person?


Simple (lineal assumptions)

Complex (circular assumptions)




Past (orienting intent)

Future (influencing intent)






• Clarification • Defining • Examine intentions Picture based on facts: • Who is involved? • What is the problem? • How did it start? • Where did it begin?







• Behavior? • Different perspectives? • Explore intentions Position, relationship and context: • How do you think that X , Y and Z

are experiencing this situation? • In what context is the challenge

biggest? • Who is most/least satisfied?










• Hypotheses questions • Possibility questions • Scenario questions • Miracle questions Perspectives, strategies, hypotheses and possible actions: • Imagine that the problem is solved. What

was done in order to achieve this? • If you could do anything to solve this

problem, what would do? • Which expectations about the future

would make sense for X, Y and Z?










• Hypotheses questions • Possibility questions • Scenario questions • Miracle questions Perspectives, strategies, hypotheses and possible actions: • Imagine that the problem is solved. What

was done in order to achieve this? • If you could do anything to solve this

problem, what would do? • Which expectations about the future

would make sense for X, Y and Z?

• Indicative • Confronting • Instructing Setting the course: • What objectives? • Which goals? • Actions – who, what and when? • Tasks to do until next time?


Learnings?

How did these structures help you in the conversation?


Want to learn more?

The next 5 day Advanced Agile Team Coaching course starts March 9th in Berlin

Lasse Ziegler. Coaching conversation and powerful questions

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