Larry Quinlan closing keynote

A passion for the

possible

Larry Quinlan

May 2015

Transforming workplace

culture through technology

Larry Quinlan is a principal at Deloitte. He serves

as the Global Chief Information Officer (CIO) and

chairs the Global CIO Council. As CIO, Larry is

responsible for all facets of technology including

strategy, applications, infrastructure, support, and

execution. In his role, he also leads the worldwide

technology organization.

About Larry

© 2015. For information, contact Deloitte Touche Tohmatsu Limited. 2

Connect with me on LinkedIn

@larryquinlan

http://www.linkedin.com/profile/view?id=55616622&locale=en_US&trk=tyah

http://twitter.com/larryquinlan

Deloitte independent member firms deliver services in audit, tax, consulting, and

financial advisory in more than 150 countries.

About Deloitte

3© 2015. For information, contact Deloitte Touche Tohmatsu Limited.

We serve:79% of Fortune Global 500® companies

81% of FG500 consumer business companies

63% of FG500 energy and resources companies

95% of FG500 banking and securities companies

All of the top 10 FG500 pharmaceutical companies

19 of the 20 countries that comprise the G20

All of the 23 largest FG500 telecommunications companies

Vital stats:

More than 210,000people in over 150 countries

More than 60,000people in the U.S. in 87 cities

$34.2b global revenue.

More than $14.0b in the U.S.


What is a

technology

culture?

“Culture eats strategy

for breakfast.”

—Peter Drucker


A technology culture is founded on a

shared passion for technology.

Results:

• A technology mindset that sparks innovation and

collaboration.

• Technology attitudes and practices that drive

productivity and efficiency.

• An organization that leverages technology to create

distinctive products and services for its employees

and customers.

What is a technology culture?


• Technology is changing at such a rapid rate that

people are fearful and overwhelmed by it.

• Multi-generational workforce

• Globalization

• Virtualization

• User adoption

Why is developing a technology

culture so hard?



Why would

you want a

technology

culture?

Organizations with a technology culture are efficient,

collaborative, and competitive.

• It is a smart talent strategy - embracing your employees’ love of

technology is a great way to attract, motivate, and retain top talent.

• For IT, it brings a culture that is excited about technology

enhancements versus begrudging every upgrade.

• Businesses with technology cultures are on the cutting edge,

adaptable, visionary. They can turn technology disruptors into

opportunities.

…and this innovation positively impacts the bottom line.

Why would you want one?


How do you

get one?


The Deloitte Story

Strike a balance between pushing people

and inspiring them to make changes.

Make the change feel more like a shared

evolution rather than a top down imposition.

How do you get one?


Highly mobile workforceThe Deloitte Story

• Investment in Mobility/Pervasive/Security

• Over 150,000 mobile devices

• Mobile printing

• Mobile hotspots

• Softphone – inbound and outbound calling

• Laptop choice

• Pervasive web conferencing and

videoconferencing

• Anywhere, anytime access


Apps everywhereThe Deloitte Story

• Global app store with over 150

apps used in 103 countries

• Travel

• Time and expense

• Telephony

• Space management

• Social

• Cloud file sharing

• So much more!


Everyone and everything is onlineThe Deloitte Story

• Intranet Investments:

Domestic and Global

• Responsive design

• People profiles

• Social collaboration

• Client systems

• Time & expense

• Learning


Innovation cultivationThe Deloitte Story

• iZone

• Deloitte Greenhouse

• HIVE

• Deloitte Client Experience (DCE) Labs

• Deloitte Consulting Innovation (DCI)

• CIO Institute


The Fusion of Business and ITTech Trends 2015


CIO as Chief Integration Officer

Bridging business and technology, new CxO

roles, and the possibilities of tomorrow with

the realities of today.

API Economy

Integration as a discipline, exposing core

assets for re-use, growth, and innovation.

Ambient Computing

Harnessing the real potential of the Internet

of Things.

Dimensional Marketing

Marketing transformation—from branding

and advertising to connectivity and

engagement.

Software-Defined Everything

Virtualization and automation move beyond

compute to networks, storage, data centers,

and DevOps.

Core Renaissance

Replatforming, rearchitecting, and

revitalizing IT at the heart of the business.

Amplified Intelligence

Augmenting and enhancing the individual with

emerging technologies—cognitive analytics,

visualizations, wearables, and beyond.

IT Worker of the Future

STEAM, not just STEM—fine arts alongside

deep technical talent.

Exponentials

Science and technology breakthroughs

advancing faster than Moore’s law,

potentially impacting 230 lives.

ARTIFICIAL

INTELLIGENCE ROBOTICSADDITIVE

MANUFACTURING

QUANTUM

COMPUTINGINDUSTRIAL

BIOLOGY

CYBER

SECURITY

Make it FUN!The Deloitte Story

• Communicating! Talk, listen and respond

• Human, approachable, available

• CIO Corner – 10-20K employee views monthly

• Don’t be That Guy

• Appapalooza

• Crowd source ideas: wish lists

• All hands and office visits – our

people introduce our best ideas!



“You and your team do a

superb job at pleasing

everyone, being cost

conscious, staying current

with technology, and keeping

security at the forefront. I feel

a bit spoiled to be

honest…thank you!”

-- Strategy & Operations

Senior Consultant, CA “ePrint is magical! These

are the cool things that

motivate and make us

proud to be part of

Deloitte!”

-- Tax leader, IL

“I am overcome with excitement that

ITS has just emailed me asking me

to select what type of laptop I want

when my lease expires. What a nice

way of handling this. I had better

take a walk to calm down.”

-- Sr. Manager, NY

“That Guy” is brilliant.

Kudos for taking a fresh,

funny approach to an

important topic. I can’t wait

to see the next episode.”

-- Sr. Manager, PA

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Larry Quinlan closing keynote

Technology

Transcript of Larry Quinlan closing keynote