Laptop Program – Year Levels 10-12 · Year 10-12 BYOD Policy Mount St. Joseph Girls ollege has...

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Laptop Program – Year Levels 10-12

Transcript of Laptop Program – Year Levels 10-12 · Year 10-12 BYOD Policy Mount St. Joseph Girls ollege has...

Page 1: Laptop Program – Year Levels 10-12 · Year 10-12 BYOD Policy Mount St. Joseph Girls ollege has implemented a YOD (Bring Your Own Device) program for families of Year 10 to 12. Families

Laptop Program – Year Levels 10-12

Page 2: Laptop Program – Year Levels 10-12 · Year 10-12 BYOD Policy Mount St. Joseph Girls ollege has implemented a YOD (Bring Your Own Device) program for families of Year 10 to 12. Families

CONTENTS

1

Minimum System Requirements 5

Purchasing your Laptop on the Parent Purchasing Online Portal 7

Purchasing Laptop Outside of the Parent Purchasing Online Portal 7

Laptops on Offer 9

Accessories on Offer 10

How to use Parent Purchasing Online Portal 12

What Happens Next? 16

Insurance Coverage Options and Claims Information 16

Insurance Policy Details 16

Insurance Claim Procedure 17

Preparing your Laptop for MSJ 17

Enrolling an Apple Laptop 18

Un-Enrolling an Apple Laptop 27

Installing Applications on an Apple Laptop 28

Enrolling A Windows Laptop 29

Un-Enrolling a Windows Laptop 36

Installing Applications on a Windows Laptop 38

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LAPTOP PROGRAM – YEAR LEVELS 10-12

Year 10-12 BYOD Policy

Mount St. Joseph Girls’ College has implemented a BYOD (Bring Your Own Device) program for families of Year 10 to 12. Families of students starting in 2020 will be required to provide either an or Windows laptop to enhance learning experiences.

Purchasing Laptops

Laptops provided by families will need to meet recommended minimum specifications provided below. Options are:

1. Purchase a new laptop through MSJ’s preferred supplier via an online portal. This avenue will offer a range of

laptops at competitive pricing, payment / finance options, onsite hardware support and optional accidental

damage insurance. Families who choose a finance option are encouraged to review the terms and conditions

carefully and seek advice in determining if the finance product is right for them. The portal can be accessed at:

www.compnow.com.au/msj-college

Source a laptop from a supplier of your choice – MSJ recommends sufficient warranty and insurance is purchased.

2. Continue using the current MacBook Air. As these laptops will no longer be covered by hardware warranty or

insurance, MSJ’s hardware support will be limited to providing general advice.

The online portal will be available to purchase laptops in later years.

IT will be able to support software needs regardless of the option chosen.

It is recommended that curriculum is considered to ensure that the student’s learning experience is maximised.

Additional Considerations

• Protective case (that fits inside the school bag) to guard against accidental damage.

• SD cards or external drives to expand storage capacity.

• You can source peripherals from other suppliers.

• Adequate warranty and insurance.

• Antivirus for BYOD laptops will be supplied by the school.

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Parent and student obligations

• Students will be expected to bring a laptop (each day) that meets minimum specifications as provided below

and a laptop that does not meet the minimum specifications will not be able to access our network and

resources.

• If students require an alternate device for medical or special needs, a request (in writing) may be made to the

Deputy Principal – Learning.

• Students must use their laptop in accordance with the Digital Technologies Acceptable Use Agreement.

• While at school, the laptop is to be used for educational purposes only.

• Students must bring their laptop to school fully charged each day.

• Students must only connect to MSJ’s BYOD network and are not permitted to connect to another network

while at school (eg. phone hotspots). Our network is designed to provide filtered internet and access to

resources.

• Teachers’ directions in using technology must be followed.

• Students are responsible for care of their laptop while traveling to and from school, at school and during

school related activities.

• Students must report if their laptop is no longer operational – a loan machine may be available while the

laptop is being repaired.

• If a loan laptop is issued to a student, the same responsibilities apply.

IT support

Infrastructure

• MSJ will provide a wireless network connection with secured filtered Internet access.

• Access will be given to resources such as online tools and software applications.

• Students will be allocated $20 printing credit at the start of the year to use and may purchase more credit

from reception if required.

Security

Anti-Virus/Malware protection will be available for students to install to provide up-to-date protection. As multiple

antivirus/malware programs might conflict, it is recommended that only one security application is installed.

Mobile Device Management

MSJ will require students to enrol their BYOD laptop into our mobile device management platform Microsoft Intune.

This will allow access to install school required software via an internet connection. Enrolling your laptop will give IT

limited access to your device i.e.

• Information on laptop specifications eg make, model and hardware resources.

• List of installed applications.

• Ability to update the operating system (to keep it current and secure).

• Ability to lock, restart and reset factory settings, remotely run anti-virus/malware, remotely deploy

school related software.

• School supplied email.

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• Data that is stored on MSJ supplied storage (Google Drive/One Drive/CANVAS).

IT will not have access to, personal email, personal social media profiles / applications, personal data (including photos),

personal calendars, web browsing history (outside of School), contacts and passwords.

What is Supported

The ICT department will incorporate a high level of support into the BYOD program to deliver a streamlined service. IT

will be able to support:

• Operating systems (Windows 10 and MacOS 10.12 and above).

• Connection to the wireless network.

• Connecting to the internet (supported browsers will be Internet Explorer, Microsoft Edge, Safari, Google

Chrome and Mozilla Firefox).

• Enrolment in the mobile device management system.

• Access to software and systems.

• Connection to MSJ’s print network.

• Software issues (school related applications and supported operating systems).

Where the laptop has been purchased through the online portal, ICT will also provide

• Onsite warranty repairs under 3 year warranty arrangements.

• Onsite insurance claims where optional accidental protection has been selected - further details can be.

found in the Laptop Insurance Options and Claims Procedure document.

• Reasonable assistance with home connectivity and printing issues.

What is not Supported

We will not be able to support:

• Non-school related software - software installed by the student or third party

• Personal email and social media issues

• Unsupported operating systems including Windows XP, Vista, 7,8,8.1, MacOS previous to 10.12 Sierra and

Linux based operating system and Chrome OS

• Hardware warranty repairs if the laptop has NOT been purchased through the online portal - we will offer

trouble-shooting and advice but ultimately the laptop will need to be returned to the place of purchase for

warranty claims.

• Insurance claims if the laptop has insurance coverage but has NOT been purchased through the online portal

- we will be able to offer trouble-shooting and advice but ultimately the laptop will have to be returned to the

place of purchase for an insurance claim.

Onsite Support

From time to time students seek support from IT. IT will create a job ticket to record any damage on receipt and students

will be given a copy. While every effort will be made to achieve same day return for non-hardware related issues, there

may be a necessity to store laptops overnight in a secured room.

Loan Laptops

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In the event of laptop failure, damage or loss, the College will provide a loan laptop where possible. The duration of the

loan would not normally exceed 2 weeks without evidence of repair or replacement effort. In all cases, students must

return loan machines when requested to do so.

Bring Your Other Device

Students in Years 10, 11, and 12 have the option to bring one other device (excluding mobile phones) to support their

learning. Students choosing to use another device at school are bound by the same rules and guidelines outlined in the

MSJ Acceptable Use Policy.

Minimum System Requirements

This specification table outlines minimum system requirements and hardware specifications for year 10-12 student

devices entering the BYOD Program in 2020. These details are provided to ensure that laptops perform adequately and

are compatible with MSJ’s infrastructure. All devices on offer on the online portal will meet or exceed these

requirements. It is recommended that when choosing a laptop, that the student’s curriculum is taken into consideration

to maximise their learning experience.

Device Type

Device Type Windows Laptop Apple MacBook Laptop

Operating System Windows 10 Pro AM Pastoral

Wireless 5GHz 802.11ac 5GHz 802.11ac

Min. Storage capacity 12GB 128GB

Min. RAM 8GB 8GB

CPU Intel Core i5 Intel Core i5

Further Requirements

Form Factor Laptop or 2 in 1 device must have a physical qwerty keyboard. Google

Chromebook, Android tablets, iPads, mobile phones and eBook readers are not

suitable primary devices.

Screen Size Minimum Size: 12” - Maximum Size: 15”

Battery life 8-hour battery life - referred to as “all day”

Weight 2Kg maximum is recommended

Storage Hard Disk on the device should be SSD (Solid State Disk)

Please Note: Students entering Year 10 in 2020 will be allowed to continue to use their current MacBook Air but these

laptops will no longer be covered by hardware warranty or insurance. Software support will remain available.

Additional Considerations

• A protective case that will fit into a school bag will be required to guard against accidental damage

• SD cards and external hard drives expand storage capacity

• A newly purchased laptop has 3-year warranty and optional insurance to cover hardware failure, damage or

loss

• Antivirus for BYOD devices will be supplied by MSJ

If you have any queries regarding BYOD devices, please don’t hesitate to contact the IT department on

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PH: 03 8398 2000 Email: [email protected]

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Purchasing your Laptop on the Parent Purchasing Online Portal

Introduction

Mount St. Joseph Girls’ College has worked with CompNow to make available an online system to purchase student

laptops. This document outlines the benefits and options of using this system, the laptops that will be on offer as well

as step by step instructions on how to purchase.

Things to note about using the Parent Purchasing Online Portal

• The portal will offer laptops and accessories that have been selected by Mount St. Joseph Girls’ College to

ensure they are capable, equal or exceed our defined minimum system requirements and will meet the

educational needs of the college.

• Laptops that are available on the portal will be competitively priced

• Available accessories will include:

o Slimline protective cases will be available and required to protect against accidental damage

o Headphones will be available and are required for students participating in NAPLAN

o Optional SD cards and external hard drives will be available

o Multiport adaptors and docking stations

• When purchasing you will have a number of payment/finance options

o Skye Mastercard – 6 Month Interest Free. Please go to https://www.skyecard.com.au/ for further

information.

o Internet Banking (Pay with POLI). Please go to https://www.polipayments.com/Buy for further

information.

o Credit / Debit card – Visa or Mastercard

For people with healthcare cards a separate financing option that will not be on the site but could be

considered is the No Interest Loan Scheme by Good Shepherd Microfinance. Further information can be

found at this link: https://goodshepherdmicrofinance.org.au/services/no-interest-loan-scheme-nils/.

Please seek independent financial advice if you are considering using a finance option.

• All laptops will come with 3-year warranty. Laptops that are purchased via portal can have warranty repairs

carried out onsite by a qualified technician in the ICT department. This ensures a quick response.

• The laptops will come bundled or have available as an additional option, insurance policies that will cover

Accidental Damage. The insurance claim and repair can be carried out onsite by a qualified technician in the

school’s ICT Department. This also ensures a quick response and turnaround for the repair. Further information

about available Insurance policies can be found in the Laptop Insurance Options and Claims Procedure section

of this document.

• Please note you can (depending on model) choose not to have insurance. In this case we recommend that you

check your house and contents insurance as the laptop maybe covered under that policy. Your car insurance

policy may also cover the laptop while it is in your car if it is out of sight.

• All laptops once purchased will be sent to your home or an alternate address of your choosing.

Purchasing Laptop Outside of the Parent Purchasing Online Portal

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If you choose to purchase from your own preferred vendor, please consider

• The supplied Device Specifications in the Year 10-12 BYOD Policy section of this document. This lists the

minimum recommended requirements. This will ensure the laptop will meet the needs of the classroom and

provide a long-lasting device. Laptops that do not meet the minimum requirements may have a less than

satisfactory user experience and, in some cases, may not be able to connect to the College network.

• Onsite hardware warranty repairs: If the laptop has not been purchased through the Parent Purchasing Online

Portal IT will not be able to carry out hardware repairs on the laptop. We will be able to offer trouble shooting

and advice but ultimately the laptop will have to be returned to the place of purchase for warranty claims to

be processed.

• Onsite insurance claims: If the laptop has insurance coverage but has not been purchased through the Parent

Purchasing Online Portal, IT will not be able to carry out laptop insurance claims on behalf of 3rd party insurers.

Again, we will be able to offer trouble shooting and advice but ultimately the laptop will have to be returned

to the place of purchase for the insurance claim to be processed.

• If purchasing your own laptop, please consider purchasing with 3 years of warranty. This will protect your

laptop in the event of hardware issues.

• Consider insurance for your laptop as such coverage will protect against accidental damage and possibly theft.

Your own house and contents insurance may provide adequate coverage that will apply. Refer to your policy

for details and excess information. Car insurance may protect your laptop while in the car, please refer to your

own car insurance policy for details on what it covers as well as excesses.

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Laptops on Offer

For the 2020 school year the following laptops have been selected for offer via the Parent Purchasing Online Portal. The

laptops come from 4 manufacturers, Apple, HP, Microsoft and Lenovo. All come with 3-year warranty and insurance

protection will be an option for purchase, subject to model type.

MacBook Air

1.6GHz dual-core eighth generation intel Core i5 with Turbo

Boost up to 3.6GHz

13.3” Retina display

128GB PCie SSD storage (256GB PCie SSD version is also

available)

8GB 2133MHz DDR 3 RAM

Intel UHD Graphic 617

Touch ID

Force Touch trackpad

2 Thunderbolt 3 port

802.11ac Wi-fi a/b/g/n compatible and Bluetooth 4.2

Dual USB 3.0 ports

720p FaceTime HD Camera

3 Mics and stereo speakers

MacBook Pro

13.3” (diagonal) LED-backlit Retina display with IPS technology

2560x1600 native resolution at 227 pixels per inch

Touch Bar with Integrated Touch ID Sensor

1.4GHz dual-core Intel core i5 processor that boosts up to

3.9GHz

128MB of eDRAM

128GB PCie-based SSD Storage (256GB PCie SSD version is also

available)

8GB DDR3 RAM

Intel Iris Plus Graphics 645

2xThunderbolt 3 (USB-c) ports

Force Touch Trackpad

802.11 ac Wi-Fi a/b/g/n compatible

Bluetooth 5.0 wireless technology

720p FaceTime HD Camera for video calls

Three mics and stereo speakers

Device Description

HP EliteBook x 360 12.5” Touch Display

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Intel Core i5

Intel HD Graphics 620

8GB DDR4 2400Mz SODIMM

5.0MP front-facing camera

256GB PCIe SSD

IEEE 802.11 a/b/g/n/ac compatible+ Bluetooth

Power Supply

3 Year Onsite Warranty

HP ProBook 430

13.3” HD LED Display

Intel Core i5

Intel HD Graphics 620

8GB DDR4 2400Mz SODIMM

720p HD front-facing camera

256GB PCIe SSD

IEEE 802.11 a/b/g/n/ac compatible+ Bluetooth

Power Supply

Windows 10 Home

3 Year Onsite Warranty

Microsoft Surface Pro 6

12.3” PixelSense multi-touch Display

Intel Core i5

Intel HD Graphics 620

8GB DDR4 2400Mz SODIMM

5.0MP front-facing camera

8.0MP rear-facing autofocus camera

128GB PCIe SSD (256GB PCie SSD version is also available)

IEEE 802.11 a/b/g/n/ac compatible+ Bluetooth 4.1

Power Supply

Windows 10 Pro

Keyboard

Pen

3 Year Microsoft Complete Student Warranty

Accessories on Offer

In addition to purchasing a laptop there will be a number of optional accessories available for you to purchase as well.

These will include:

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• Protective cases - This will give your laptop protection while in transit. They are also designed to fit into the

schoolbag for added protection. These are highly recommended to protect your laptop and guard against

accidental damage.

• External Storage - If you feel your laptop will require more storage there will be SD cards and external hard

disks on offer. If you are considering these accessories, please check to see if they are compatible with the

laptop that you are purchasing.

• Multiport Adaptors and Docking stations - Modern laptops come with a minimum amount of ports in them. To

expand what you can connect to your laptop one of these could be considered.

• Headphones - There will be a variety of headphones on offer with different capabilities. If you are considering

these accessories, please check to see if they are compatible with the laptop that you are purchasing.

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How to use Parent Purchasing Online Portal

To purchase your laptop via the Online Purchasing Portal provided by CompNow please use the following steps.

1. Access the online portal by going to be website address below

https://portals.compnow.com.

au/msj-college

2. The MSJ Online Purchasing Portal will be opened. On first opening you will see a welcome screen with two options “Shop Now” and “View Tutorial” where you can see some online instructions on using the portal. After viewing the tutorial select “Shop Now” to begin your purchase.

3. Once you have selected “Shop Now” you will see the web portal. The first page will show you some important details on the current program for 2020 such as order/delivery dates and contact details for support at CompNow. Along the top the 6 steps in making a purchase is listed. Click on “Start” to move to the next step and begin your purchase.

4. For step one enter the students details that you are purchasing for.

a. Students full name b. Students Year level Once the details have been

entered click on the “Select

Device” button.

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Once the student has been added you can always go back and edit details by clicking on the “student” option from the menu bar. Once you have made your change you can select “continue”.

5. The following screen presents you with the laptops that are on offer. Click on a laptop to see further details about device. To select a laptop for purchase, click on the “Select Device” button on the laptop’s details screen

6. Once the laptop has been selected you will have the option depending on model to purchase insurance protection for your laptop. When you select a protection option further details about the coverage will appear. Click “Select” to continue. If you choose “No extended warranty is required” you will need to confirm that you are purchasing the laptop without this coverage before you can click on “Select” to continue

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7. When you have selected a laptop and protection you will be taken back to the laptop option screen. The selection that you have made will be highlighted. Click on the “Continue” button to move to the next step.

8. The next section is where you can select accessories for your laptop. Here you can select protective cases, external storage, port adaptors/docking stations and headphones. Simply click on an item and then click “Add Accessory”.

9. Once you have selected accessories you can click on the “Buy for another student” button to purchase a laptop and accessories for another student or click on “Complete” order to continue.

10. Review your order to ensure that it’s correct and click on “Shipping Details” to continue.

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11. Shipping will be at no further cost. You will be asked to select a shipping type. Select “Home / Office Delivery No Charge”

12. Enter in the address for the shipment to be delivered to. If your shipping details are separate to your billing details, you can enter it in here as well. Click on the “Checkout” button to proceed to checkout

13. At the checkout screen you will need to select a payment option and enter in the necessary details and the click on “Process Order”

On completion of the order you will see a confirmation screen with a reference code for the order with a link to track shipping. You will also receive this information in an email.

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What Happens Next?

Once you have received your laptop and are ready to prepare the laptop for school please read ‘Preparing your Laptop for MSJ’ for detailed instructions on connecting your laptop to the school’s resources. This document will be sent to families in December once your child’s user account has been created.

If you have any questions regarding the purchasing a laptop on this portal you can contact CompNow’s account

manager on Ph: 03 9684 3600, Email: [email protected] for further assistance.

For enquiries about the BYOSD program in general please don’t hesitate to contact Mount St. Joseph Girls’ College’s IT

helpdesk via Email: [email protected] or Phone: 03 8398 2000

Insurance Coverage Options and Claims Information

When purchasing a laptop through the online portal your insurance options will vary depending on the model of

laptop you select. The table below is an overview of the insurance policies and additional options available for each

model of laptop.

Brans Bundled

Insurance Insurance Type Covers Total

Claims for

Policy

Excess Additional

Options

Apple Yes 3 Year AppleCare

+

Combines both

Warranty and

Insurance

Protection

Accidental

damage only.

This does not

cover theft.

2 Claims $149 for

screen or

casing damage

$429 for other

damage

3 Year CompNow

Protect Policy

This will reduce

your excess to

$100 and extend

your coverage to

Loss and Theft

Microsoft Yes 3 Year Microsoft

Student Warranty

Combines both

Warranty and

Insurance

Protection

Accidental

damage only.

This does not

cover theft.

3 Claims $99 per claim 3 Year CompNow

Protect Policy

This will extend

your coverage to

Loss and Theft

HP No

Insurance can

be added as

an option

3 Year

warranty

comes as

default

HP 3 Year Next

Business Day

Onsite HW

Support plus

Accident Damage

Protection

This will add

Accidental

Damage

Protection to the

Laptop

Accidental

damage only.

This does not

cover theft.

3 Claims per

year or one

total

replacement

over the life of

the policy

$55 per claim 3 Year CompNow

Protect Policy

This is an

alternative to the

Standard ADP and

extends coverage

to Loss and Theft

Insurance Policy Details

The full terms and conditions of these polices can be found in the links below. It is recommended that you read and

understand the terms and conditions of your policy prior to purchase.

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Laptop Brand Link to Policy Details

Apple AppleCare + Policy Terms and Conditions

Microsoft Microsoft Student Warranty Terms and Conditions

HP HP Onsite Warranty

CompNow Protect

CompNow Protect Coverage Overview

CompNow Protect Policy Terms and Conditions

Insurance Claim Procedure

If an insurance claim needs to be made for a damaged laptop the following process will be followed:

• A student attends IT and informs them of the damage.

• The laptop will be evaluated, a job ticket created, and photos taken of the damage.

• The student will be handed a job ticket receipt and a claim form to be completed by the parent/carer and

returned to the IT department. At this time, an email will be sent to the parent/carer informing them.

• A loan laptop will be issued to the student to allow them to keep working.

• Once the claim form has been returned, the parent/carer will receive further advice regarding the excess

payment procedure - this can be paid online.

• Once the excess has been paid, onsite technicians will order parts and begin repairs.

• Once repairs have been completed, the student and parent/carer will be notified that the laptop is available

for collection.

If an insurance claim needs to be made for a theft or a loss of laptop, the following process will be followed:

• A student attends IT and informs them of the loss.

• A job ticket will be created. At the same time an email will be sent to the parent/carer informing them of the

situation.

• A completed claim form (with police report) should be returned to the IT department.

• A loan laptop will be issued to the student to allow them to keep working.

• Once the claim form has been returned, the parent/carer will receive further information regarding the excess

payment procedure - this can be paid online.

• Once the excess has been paid, technicians onsite will be able to order a replacement laptop.

• Once repairs have been completed, the student as well as the parent/carer will be notified that the laptop is

available for collection.

If you have any queries regarding laptop insurance, please don’t hesitate to contact the IT department on

PH: 03 8398 2000 Email: [email protected].

Preparing your Laptop for MSJ

Introduction

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Mount St. Joseph Girls’ College has prepared a Mobile Device Management platform (MDM) to allow students to enrol their laptop with the school and get access to school related applications and resources. This document will outline the steps you can follow to enrol your laptop and install the school required applications. You will find instructions to enrolling an Apple laptop as well as a Windows laptop, please refer to the section that relates to your operating system only.

Mobile Device Management Platform

The Mobile Device Management Platform utilises Microsoft Intune. This system will allow access to install school required software on your laptop securely via an internet connection. This will allow you the option to prepare your laptop from outside of the school’s network such as your home internet connection. Please note some applications are sizable so please consider data limits on personal internet accounts. By enrolling your laptop, the ICT department will have limited access to your laptop

What IT will have access to:

• Information on laptop specifications e.g. Make, Model, hardware resources

• List of applications installed on your laptop

• Ability to install updates to your operating system to help keep it current and secure

• Ability to lock the device in the event it goes missing

• Ability to Restart your device

• Ability to factory reset your laptop to assist with software issues and restore your laptop to working order

• Ability to remotely run anti-virus/malware on your laptop

• Ability to remotely deploy school related software

• School supplied Email

• Data that is stored on College supplied storage (Google Drive/One Drive/CANVAS)

While the IT Department will have the ability to carry out some functions it will only be used to assist with

troubleshooting and supporting service issues and only in conjunction with the student or family.

What IT will not have access to

• Personal email

• Personal social media profiles and applications

• Personal data on your laptop including photos

• Personal Calendars

• Web Browsing History (Outside of School)

• Contacts

• Passwords

Enrolling an Apple Laptop

What you will need

1. Apple Laptop with MacOS 10.12 or above.

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2. An Internet Connection.

3. A school network account. If you are a new student these details will be sent to you in a separate Email.

4. Ensure your laptop has the latest updates installed.

If you own an Apple laptop, please use the following steps to enrol your laptop the college’s MDM and install your

school related software.

1. Go to the following website.

https://portal.manage.microsoft

.com

2. Enter in your student

username and password.

3. You will then see the Mount

St. Joseph Girls’ College

mobile device management

portal. As your laptop isn’t

enrolled yet the screen will

be empty. Click on the

“Devices” button.

4. You will see a message

appear on the screen “You

Don’t have any managed

devices. Add this one by

tapping here. Click on this

message bar to add your

laptop

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5. Once you click on this

message a pop up will

appear asking you to

download the “Company

Portal” app. Further

information about enrolling

can be accessed here by

clicking on the blue links.

Click on “Download” to

download the application.

6. The application will begin to

download. You can see the

status of the download by

looking at the download

icon on the right-hand side

of the Dock. (Next to the

trash can). Once it is

downloaded the Icon will

change to a package icon.

Click on this icon and the

installation wizard will

begin.

7. Click “Continue” on the

“Welcome” screen.

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8. Click on “Continue” on the

“Software License

Agreement” screen and

then click on “Agree”.

9. Click on “Install” to begin

the installation.

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10. You may need to enter in

your local account to allow

the installation to take

place. (The account you log

onto your laptop with).

Installation will then

proceed. Once completed

you will see a message

saying that the installation

was successful. Click on

“Close” to complete the

installation.

11. You can select to keep the

installation file or move to

the bin to be deleted.

12. The laptop will then detect

updates for this software.

Click on “Install” to bring it

up to the most recent

version. You may get

prompted for a number of

updates, install each one as

they appear. Once all

updates have been

completed close the update

screen.

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13. To open the Company

Portal application to

continue your enrolment

click on “Finder” locate on

the Dock. Select

“Applications” for the

favourites list and then

double click on the

“Company Portal” icon.

14. The “Company Portal” app

will start. Click on “Sign In”

to log into it.

15. Again, enter in your

school’s username and

password.

16. Once the application opens

click on “Continue” to begin

the enrolment process.

17. The following screen will list

the information on your

laptop that can and can’t be

seen by the college. Click

“Continue” to proceed to

the next screen.

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18. Click on “Enrol” to enrol the

laptop with MSJ.

19. You will be prompted that

the system wants to make

changes to your computer.

Enter in your username and

password that you use to

log onto your laptop with to

allow the changes to be

made.

20. The next step is to allow the

system to access settings on

your laptop. To do this use

the following steps

a. Click on “System Preferences” icon located on the Doc

b. Click on the “Profiles” icon

c. Click on the “Approve” button to install the required profile that will give you

access to the College’s resources.

d. Click on “Approve” a second time to confirm this.

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e. Once approved go back to the Company Portal program showing the “Confirm

device management” screen and click on “Continue”.

21. A final screen confirming

that the setup is complete

will appear. Click on “Done”

to continue.

22. You will then be asked to

select a category for your

laptop. From the drop down

list Select “MacOS” and

then click on “Done”.

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23. Once completed you will

see your laptop in the list of

devices linked to the

college.

24. This screen will show you

details about your laptop as

well as if it is connected to

the College. Click on the

options menu icon and

select “Check Settings”

from the list. This will begin

an initial sync with the

management system and

ensure that all the

applications that are

available to you for install

are ready for download.

Note: This can be used to

check for updates at any

time

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Un-Enrolling an Apple Laptop

The Intune system will allow each student to enrol up to two devices with Mount St. Joseph Girls’ College at any one

time. If you wish to enrol a newer laptop in the future and you already have two enrolled, you will need to remove a

laptop from the system. To do this use the following steps:

1. Open the Company Portal

application once you have

logged onto your laptop.

2. Click on the menu icon.

3. From the menu presented

click on “Remove”.

4. On the confirmation screen

click on “Remove” again.

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5. You will then see a message

showing the laptop has

been removed from the

College system

Installing Applications on an Apple Laptop

Once you have enrolled your laptop you can install applications that are available to you. This includes office 365, and

various applications that can be used to enhance your learning experience.

To install an application please use the following steps.

1. Open and sign into the

“Company Portal”

application once you have

logged onto your laptop.

2. Select “Apps” from the

menu options as the top of

the screen.

3. Here you will see the

featured application that

you can install. You can also

select “All apps” for a full

list of applications that are

available to you or even

categories to see them in a

different organised list.

4. Once you see the application that you want to install simply click on the applications icon.

5. Further information about the application will be shown. An important thing to take note of is the download

size. Be careful not to exceed your download limit if doing this on your own internet connection.

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6. Click on the “Install” button

to begin the download and

install of the application

7. After a few moments the

application will begin to

download and install.

Please note some of the

larger applications can take

some time.

8. Once it is installed the icon will be labelled as “installed”.

Please note: Some applications will require you to log on to activate them such as Office 365. Use your school

allocated username and password for this.

Enrolling A Windows Laptop

If you own a Windows laptop, please use the following steps to enrol your laptop the college’s MDM and install your

school related software.

What you will need

1. Laptop with Windows 10 installed and configured. This will happen when you first start your laptop.

2. An Internet Connection.

3. A school network account. If you are a new student these details will be sent to you in a separate Email.

Ensure your laptop has the latest updates installed.

To enrol your laptop, you will need to download an application from the Microsoft Store called Company Portal. To do

this use the following steps.

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1. Once you have logged onto

your computer and

connected to your Internet

you can access the

Microsoft Store via the

store Icon on your Taskbar.

2. The Microsoft Store will

then open. Here you can

search for and install free

and paid applications onto

your laptop. Click on the

“Search” Icon.

3. In the search bar type

“Company Portal” and click

on the Icon that appears.

4. Details about the “Company

Portal” application will

appear. Click on the

“Install” button to install it

on your laptop.

5. The application will then

download and install itself

on the laptop

6. You will see a confirmation

that the application has

been installed. Once you

see this click on the

“Launch” button.

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7. You may receive the

following message when

starting the Company Portal

for the first time. Simply

click on the “Close” button.

8. You will be taken back to a

screen prompting you to

sign in. Click on “Sign In” to

start logging onto the

portal.

9. Enter in your college email

address and click “Next”.

This is used as your

username for the

management system. If you

are a new student login

details will be sent to you in

a separate email.

10. Enter in your accounts

password and click on “Sign

In”.

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11. Ensure the “Allow my organization to manage my device” is ticked and click on “Yes”.

12. Once logged in you will see

the Mount St. Joseph Girls’

College Intune Portal.

13. To continue the setup, click

on the message in the “My

Devices” section of the

screen.

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14. And click on “Next” on the

following screen.

15. The “Connect to work” screen appears. Click on “Connect”.

16. Ensure you enter you school Email address on the following screen and click on “Next” to continue.

17. You will receive a message

about setting up your

device with the college.

Click on “Got it” to

continue.

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18. The system will continue to

join the college network

once complete you will see

a confirmation message.

Click “Next” to continue.

19. The following screen will

introduce you to the last

step of the process

(Selecting a category for the

device). Click on “Next” to

continue

20. Select “Windows” as your category and click on “Done” to complete the process.

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21. You will see the below

message once the

configuration has been

completed. Click on “Done”

to finish the setup.

22. Once completed you will see your laptop in the list of devices linked to the College.

23. Click on your laptop Icon.

You will see details about

your laptop. Click on “check

access” This will begin an

initial sync with the

management system and

ensure that all the

applications that available

to you for install are ready

for download.

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Un-Enrolling a Windows Laptop

The Intune system will allow each student to enrol up to two devices with Mount St. Joseph Girls’ College at any one

time. If you wish to enrol a newer laptop in the future and you already have two enrolled, you will need to remove a

laptop from the system. To do this use the following steps…

1. Open the Company Portal

application once you have

logged onto your laptop.

2. Click on the home menu

icon on the left of the

screen.

3. On the right hand of the

screen scroll down until you

see “My Devices” and click

on the laptop that you want

to remove.

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4. The laptop information

page will load. Click on the

menu icon located on the

top right-hand corner of

this screen “three dots”.

5. Select the “Remove” option

from this list. Please note

that “reset” will cay out a

factory reset of your laptop

6. Click on “Remove” on the

confirmation screen.

7. Once your laptop has been

removed from the system

you will see a message

stating that your laptop

hasn’t been setup for use

yet.

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Installing Applications on a Windows Laptop

Once you have enrolled your laptop you can install applications that are available to you. This includes office 365, and

various applications that can be used to enhance your learning experience.

To install an application please use the following steps.

Open and sign into the “Company Portal” application once you have logged onto your laptop

1. Open and sign into the

“Company Portal”

application once you have

logged onto your laptop

2. Select “Apps” from the

menu options as the top of

the screen

3. Here you will see the

featured application that

you can install.

4. Once you see the

application that you want

to install simply click on its

Icon.

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5. Further information about

the application will be

shown. An important thing

to take note of is the

download size. Be careful

not to exceed your

download limit if doing this

on your own internet

connection.

6. Click on the “Install” button to begin the download and install of the application.

7. After a few moments the

application will begin to

download and install.

Please note some of the

larger applications can take

some time.

8. Once it is installed the icon

will be labelled as

“installed”.

9. Please note: Some applications will require you to log on to activate them such as Office 365. Use your school

allocated username and password for this.

Date: 13 November 2019

Date for review: 1/09/2020

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