Laptop Program – Year Levels 10-12 · Year 10-12 BYOD Policy Mount St. Joseph Girls ollege has...
Transcript of Laptop Program – Year Levels 10-12 · Year 10-12 BYOD Policy Mount St. Joseph Girls ollege has...
Laptop Program – Year Levels 10-12
CONTENTS
1
Minimum System Requirements 5
Purchasing your Laptop on the Parent Purchasing Online Portal 7
Purchasing Laptop Outside of the Parent Purchasing Online Portal 7
Laptops on Offer 9
Accessories on Offer 10
How to use Parent Purchasing Online Portal 12
What Happens Next? 16
Insurance Coverage Options and Claims Information 16
Insurance Policy Details 16
Insurance Claim Procedure 17
Preparing your Laptop for MSJ 17
Enrolling an Apple Laptop 18
Un-Enrolling an Apple Laptop 27
Installing Applications on an Apple Laptop 28
Enrolling A Windows Laptop 29
Un-Enrolling a Windows Laptop 36
Installing Applications on a Windows Laptop 38
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Year 10-12 BYOD Policy
Mount St. Joseph Girls’ College has implemented a BYOD (Bring Your Own Device) program for families of Year 10 to 12. Families of students starting in 2020 will be required to provide either an or Windows laptop to enhance learning experiences.
Purchasing Laptops
Laptops provided by families will need to meet recommended minimum specifications provided below. Options are:
1. Purchase a new laptop through MSJ’s preferred supplier via an online portal. This avenue will offer a range of
laptops at competitive pricing, payment / finance options, onsite hardware support and optional accidental
damage insurance. Families who choose a finance option are encouraged to review the terms and conditions
carefully and seek advice in determining if the finance product is right for them. The portal can be accessed at:
www.compnow.com.au/msj-college
Source a laptop from a supplier of your choice – MSJ recommends sufficient warranty and insurance is purchased.
2. Continue using the current MacBook Air. As these laptops will no longer be covered by hardware warranty or
insurance, MSJ’s hardware support will be limited to providing general advice.
The online portal will be available to purchase laptops in later years.
IT will be able to support software needs regardless of the option chosen.
It is recommended that curriculum is considered to ensure that the student’s learning experience is maximised.
Additional Considerations
• Protective case (that fits inside the school bag) to guard against accidental damage.
• SD cards or external drives to expand storage capacity.
• You can source peripherals from other suppliers.
• Adequate warranty and insurance.
• Antivirus for BYOD laptops will be supplied by the school.
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Parent and student obligations
• Students will be expected to bring a laptop (each day) that meets minimum specifications as provided below
and a laptop that does not meet the minimum specifications will not be able to access our network and
resources.
• If students require an alternate device for medical or special needs, a request (in writing) may be made to the
Deputy Principal – Learning.
• Students must use their laptop in accordance with the Digital Technologies Acceptable Use Agreement.
• While at school, the laptop is to be used for educational purposes only.
• Students must bring their laptop to school fully charged each day.
• Students must only connect to MSJ’s BYOD network and are not permitted to connect to another network
while at school (eg. phone hotspots). Our network is designed to provide filtered internet and access to
resources.
• Teachers’ directions in using technology must be followed.
• Students are responsible for care of their laptop while traveling to and from school, at school and during
school related activities.
• Students must report if their laptop is no longer operational – a loan machine may be available while the
laptop is being repaired.
• If a loan laptop is issued to a student, the same responsibilities apply.
IT support
Infrastructure
• MSJ will provide a wireless network connection with secured filtered Internet access.
• Access will be given to resources such as online tools and software applications.
• Students will be allocated $20 printing credit at the start of the year to use and may purchase more credit
from reception if required.
Security
Anti-Virus/Malware protection will be available for students to install to provide up-to-date protection. As multiple
antivirus/malware programs might conflict, it is recommended that only one security application is installed.
Mobile Device Management
MSJ will require students to enrol their BYOD laptop into our mobile device management platform Microsoft Intune.
This will allow access to install school required software via an internet connection. Enrolling your laptop will give IT
limited access to your device i.e.
• Information on laptop specifications eg make, model and hardware resources.
• List of installed applications.
• Ability to update the operating system (to keep it current and secure).
• Ability to lock, restart and reset factory settings, remotely run anti-virus/malware, remotely deploy
school related software.
• School supplied email.
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• Data that is stored on MSJ supplied storage (Google Drive/One Drive/CANVAS).
IT will not have access to, personal email, personal social media profiles / applications, personal data (including photos),
personal calendars, web browsing history (outside of School), contacts and passwords.
What is Supported
The ICT department will incorporate a high level of support into the BYOD program to deliver a streamlined service. IT
will be able to support:
• Operating systems (Windows 10 and MacOS 10.12 and above).
• Connection to the wireless network.
• Connecting to the internet (supported browsers will be Internet Explorer, Microsoft Edge, Safari, Google
Chrome and Mozilla Firefox).
• Enrolment in the mobile device management system.
• Access to software and systems.
• Connection to MSJ’s print network.
• Software issues (school related applications and supported operating systems).
Where the laptop has been purchased through the online portal, ICT will also provide
• Onsite warranty repairs under 3 year warranty arrangements.
• Onsite insurance claims where optional accidental protection has been selected - further details can be.
found in the Laptop Insurance Options and Claims Procedure document.
• Reasonable assistance with home connectivity and printing issues.
What is not Supported
We will not be able to support:
• Non-school related software - software installed by the student or third party
• Personal email and social media issues
• Unsupported operating systems including Windows XP, Vista, 7,8,8.1, MacOS previous to 10.12 Sierra and
Linux based operating system and Chrome OS
• Hardware warranty repairs if the laptop has NOT been purchased through the online portal - we will offer
trouble-shooting and advice but ultimately the laptop will need to be returned to the place of purchase for
warranty claims.
• Insurance claims if the laptop has insurance coverage but has NOT been purchased through the online portal
- we will be able to offer trouble-shooting and advice but ultimately the laptop will have to be returned to the
place of purchase for an insurance claim.
Onsite Support
From time to time students seek support from IT. IT will create a job ticket to record any damage on receipt and students
will be given a copy. While every effort will be made to achieve same day return for non-hardware related issues, there
may be a necessity to store laptops overnight in a secured room.
Loan Laptops
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In the event of laptop failure, damage or loss, the College will provide a loan laptop where possible. The duration of the
loan would not normally exceed 2 weeks without evidence of repair or replacement effort. In all cases, students must
return loan machines when requested to do so.
Bring Your Other Device
Students in Years 10, 11, and 12 have the option to bring one other device (excluding mobile phones) to support their
learning. Students choosing to use another device at school are bound by the same rules and guidelines outlined in the
MSJ Acceptable Use Policy.
Minimum System Requirements
This specification table outlines minimum system requirements and hardware specifications for year 10-12 student
devices entering the BYOD Program in 2020. These details are provided to ensure that laptops perform adequately and
are compatible with MSJ’s infrastructure. All devices on offer on the online portal will meet or exceed these
requirements. It is recommended that when choosing a laptop, that the student’s curriculum is taken into consideration
to maximise their learning experience.
Device Type
Device Type Windows Laptop Apple MacBook Laptop
Operating System Windows 10 Pro AM Pastoral
Wireless 5GHz 802.11ac 5GHz 802.11ac
Min. Storage capacity 12GB 128GB
Min. RAM 8GB 8GB
CPU Intel Core i5 Intel Core i5
Further Requirements
Form Factor Laptop or 2 in 1 device must have a physical qwerty keyboard. Google
Chromebook, Android tablets, iPads, mobile phones and eBook readers are not
suitable primary devices.
Screen Size Minimum Size: 12” - Maximum Size: 15”
Battery life 8-hour battery life - referred to as “all day”
Weight 2Kg maximum is recommended
Storage Hard Disk on the device should be SSD (Solid State Disk)
Please Note: Students entering Year 10 in 2020 will be allowed to continue to use their current MacBook Air but these
laptops will no longer be covered by hardware warranty or insurance. Software support will remain available.
Additional Considerations
• A protective case that will fit into a school bag will be required to guard against accidental damage
• SD cards and external hard drives expand storage capacity
• A newly purchased laptop has 3-year warranty and optional insurance to cover hardware failure, damage or
loss
• Antivirus for BYOD devices will be supplied by MSJ
If you have any queries regarding BYOD devices, please don’t hesitate to contact the IT department on
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Purchasing your Laptop on the Parent Purchasing Online Portal
Introduction
Mount St. Joseph Girls’ College has worked with CompNow to make available an online system to purchase student
laptops. This document outlines the benefits and options of using this system, the laptops that will be on offer as well
as step by step instructions on how to purchase.
Things to note about using the Parent Purchasing Online Portal
• The portal will offer laptops and accessories that have been selected by Mount St. Joseph Girls’ College to
ensure they are capable, equal or exceed our defined minimum system requirements and will meet the
educational needs of the college.
• Laptops that are available on the portal will be competitively priced
• Available accessories will include:
o Slimline protective cases will be available and required to protect against accidental damage
o Headphones will be available and are required for students participating in NAPLAN
o Optional SD cards and external hard drives will be available
o Multiport adaptors and docking stations
• When purchasing you will have a number of payment/finance options
o Skye Mastercard – 6 Month Interest Free. Please go to https://www.skyecard.com.au/ for further
information.
o Internet Banking (Pay with POLI). Please go to https://www.polipayments.com/Buy for further
information.
o Credit / Debit card – Visa or Mastercard
For people with healthcare cards a separate financing option that will not be on the site but could be
considered is the No Interest Loan Scheme by Good Shepherd Microfinance. Further information can be
found at this link: https://goodshepherdmicrofinance.org.au/services/no-interest-loan-scheme-nils/.
Please seek independent financial advice if you are considering using a finance option.
• All laptops will come with 3-year warranty. Laptops that are purchased via portal can have warranty repairs
carried out onsite by a qualified technician in the ICT department. This ensures a quick response.
• The laptops will come bundled or have available as an additional option, insurance policies that will cover
Accidental Damage. The insurance claim and repair can be carried out onsite by a qualified technician in the
school’s ICT Department. This also ensures a quick response and turnaround for the repair. Further information
about available Insurance policies can be found in the Laptop Insurance Options and Claims Procedure section
of this document.
• Please note you can (depending on model) choose not to have insurance. In this case we recommend that you
check your house and contents insurance as the laptop maybe covered under that policy. Your car insurance
policy may also cover the laptop while it is in your car if it is out of sight.
• All laptops once purchased will be sent to your home or an alternate address of your choosing.
Purchasing Laptop Outside of the Parent Purchasing Online Portal
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If you choose to purchase from your own preferred vendor, please consider
• The supplied Device Specifications in the Year 10-12 BYOD Policy section of this document. This lists the
minimum recommended requirements. This will ensure the laptop will meet the needs of the classroom and
provide a long-lasting device. Laptops that do not meet the minimum requirements may have a less than
satisfactory user experience and, in some cases, may not be able to connect to the College network.
• Onsite hardware warranty repairs: If the laptop has not been purchased through the Parent Purchasing Online
Portal IT will not be able to carry out hardware repairs on the laptop. We will be able to offer trouble shooting
and advice but ultimately the laptop will have to be returned to the place of purchase for warranty claims to
be processed.
• Onsite insurance claims: If the laptop has insurance coverage but has not been purchased through the Parent
Purchasing Online Portal, IT will not be able to carry out laptop insurance claims on behalf of 3rd party insurers.
Again, we will be able to offer trouble shooting and advice but ultimately the laptop will have to be returned
to the place of purchase for the insurance claim to be processed.
• If purchasing your own laptop, please consider purchasing with 3 years of warranty. This will protect your
laptop in the event of hardware issues.
• Consider insurance for your laptop as such coverage will protect against accidental damage and possibly theft.
Your own house and contents insurance may provide adequate coverage that will apply. Refer to your policy
for details and excess information. Car insurance may protect your laptop while in the car, please refer to your
own car insurance policy for details on what it covers as well as excesses.
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Laptops on Offer
For the 2020 school year the following laptops have been selected for offer via the Parent Purchasing Online Portal. The
laptops come from 4 manufacturers, Apple, HP, Microsoft and Lenovo. All come with 3-year warranty and insurance
protection will be an option for purchase, subject to model type.
MacBook Air
1.6GHz dual-core eighth generation intel Core i5 with Turbo
Boost up to 3.6GHz
13.3” Retina display
128GB PCie SSD storage (256GB PCie SSD version is also
available)
8GB 2133MHz DDR 3 RAM
Intel UHD Graphic 617
Touch ID
Force Touch trackpad
2 Thunderbolt 3 port
802.11ac Wi-fi a/b/g/n compatible and Bluetooth 4.2
Dual USB 3.0 ports
720p FaceTime HD Camera
3 Mics and stereo speakers
MacBook Pro
13.3” (diagonal) LED-backlit Retina display with IPS technology
2560x1600 native resolution at 227 pixels per inch
Touch Bar with Integrated Touch ID Sensor
1.4GHz dual-core Intel core i5 processor that boosts up to
3.9GHz
128MB of eDRAM
128GB PCie-based SSD Storage (256GB PCie SSD version is also
available)
8GB DDR3 RAM
Intel Iris Plus Graphics 645
2xThunderbolt 3 (USB-c) ports
Force Touch Trackpad
802.11 ac Wi-Fi a/b/g/n compatible
Bluetooth 5.0 wireless technology
720p FaceTime HD Camera for video calls
Three mics and stereo speakers
Device Description
HP EliteBook x 360 12.5” Touch Display
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Intel Core i5
Intel HD Graphics 620
8GB DDR4 2400Mz SODIMM
5.0MP front-facing camera
256GB PCIe SSD
IEEE 802.11 a/b/g/n/ac compatible+ Bluetooth
Power Supply
3 Year Onsite Warranty
HP ProBook 430
13.3” HD LED Display
Intel Core i5
Intel HD Graphics 620
8GB DDR4 2400Mz SODIMM
720p HD front-facing camera
256GB PCIe SSD
IEEE 802.11 a/b/g/n/ac compatible+ Bluetooth
Power Supply
Windows 10 Home
3 Year Onsite Warranty
Microsoft Surface Pro 6
12.3” PixelSense multi-touch Display
Intel Core i5
Intel HD Graphics 620
8GB DDR4 2400Mz SODIMM
5.0MP front-facing camera
8.0MP rear-facing autofocus camera
128GB PCIe SSD (256GB PCie SSD version is also available)
IEEE 802.11 a/b/g/n/ac compatible+ Bluetooth 4.1
Power Supply
Windows 10 Pro
Keyboard
Pen
3 Year Microsoft Complete Student Warranty
Accessories on Offer
In addition to purchasing a laptop there will be a number of optional accessories available for you to purchase as well.
These will include:
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• Protective cases - This will give your laptop protection while in transit. They are also designed to fit into the
schoolbag for added protection. These are highly recommended to protect your laptop and guard against
accidental damage.
• External Storage - If you feel your laptop will require more storage there will be SD cards and external hard
disks on offer. If you are considering these accessories, please check to see if they are compatible with the
laptop that you are purchasing.
• Multiport Adaptors and Docking stations - Modern laptops come with a minimum amount of ports in them. To
expand what you can connect to your laptop one of these could be considered.
• Headphones - There will be a variety of headphones on offer with different capabilities. If you are considering
these accessories, please check to see if they are compatible with the laptop that you are purchasing.
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How to use Parent Purchasing Online Portal
To purchase your laptop via the Online Purchasing Portal provided by CompNow please use the following steps.
1. Access the online portal by going to be website address below
https://portals.compnow.com.
au/msj-college
2. The MSJ Online Purchasing Portal will be opened. On first opening you will see a welcome screen with two options “Shop Now” and “View Tutorial” where you can see some online instructions on using the portal. After viewing the tutorial select “Shop Now” to begin your purchase.
3. Once you have selected “Shop Now” you will see the web portal. The first page will show you some important details on the current program for 2020 such as order/delivery dates and contact details for support at CompNow. Along the top the 6 steps in making a purchase is listed. Click on “Start” to move to the next step and begin your purchase.
4. For step one enter the students details that you are purchasing for.
a. Students full name b. Students Year level Once the details have been
entered click on the “Select
Device” button.
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Once the student has been added you can always go back and edit details by clicking on the “student” option from the menu bar. Once you have made your change you can select “continue”.
5. The following screen presents you with the laptops that are on offer. Click on a laptop to see further details about device. To select a laptop for purchase, click on the “Select Device” button on the laptop’s details screen
6. Once the laptop has been selected you will have the option depending on model to purchase insurance protection for your laptop. When you select a protection option further details about the coverage will appear. Click “Select” to continue. If you choose “No extended warranty is required” you will need to confirm that you are purchasing the laptop without this coverage before you can click on “Select” to continue
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7. When you have selected a laptop and protection you will be taken back to the laptop option screen. The selection that you have made will be highlighted. Click on the “Continue” button to move to the next step.
8. The next section is where you can select accessories for your laptop. Here you can select protective cases, external storage, port adaptors/docking stations and headphones. Simply click on an item and then click “Add Accessory”.
9. Once you have selected accessories you can click on the “Buy for another student” button to purchase a laptop and accessories for another student or click on “Complete” order to continue.
10. Review your order to ensure that it’s correct and click on “Shipping Details” to continue.
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11. Shipping will be at no further cost. You will be asked to select a shipping type. Select “Home / Office Delivery No Charge”
12. Enter in the address for the shipment to be delivered to. If your shipping details are separate to your billing details, you can enter it in here as well. Click on the “Checkout” button to proceed to checkout
13. At the checkout screen you will need to select a payment option and enter in the necessary details and the click on “Process Order”
On completion of the order you will see a confirmation screen with a reference code for the order with a link to track shipping. You will also receive this information in an email.
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What Happens Next?
Once you have received your laptop and are ready to prepare the laptop for school please read ‘Preparing your Laptop for MSJ’ for detailed instructions on connecting your laptop to the school’s resources. This document will be sent to families in December once your child’s user account has been created.
If you have any questions regarding the purchasing a laptop on this portal you can contact CompNow’s account
manager on Ph: 03 9684 3600, Email: [email protected] for further assistance.
For enquiries about the BYOSD program in general please don’t hesitate to contact Mount St. Joseph Girls’ College’s IT
helpdesk via Email: [email protected] or Phone: 03 8398 2000
Insurance Coverage Options and Claims Information
When purchasing a laptop through the online portal your insurance options will vary depending on the model of
laptop you select. The table below is an overview of the insurance policies and additional options available for each
model of laptop.
Brans Bundled
Insurance Insurance Type Covers Total
Claims for
Policy
Excess Additional
Options
Apple Yes 3 Year AppleCare
+
Combines both
Warranty and
Insurance
Protection
Accidental
damage only.
This does not
cover theft.
2 Claims $149 for
screen or
casing damage
$429 for other
damage
3 Year CompNow
Protect Policy
This will reduce
your excess to
$100 and extend
your coverage to
Loss and Theft
Microsoft Yes 3 Year Microsoft
Student Warranty
Combines both
Warranty and
Insurance
Protection
Accidental
damage only.
This does not
cover theft.
3 Claims $99 per claim 3 Year CompNow
Protect Policy
This will extend
your coverage to
Loss and Theft
HP No
Insurance can
be added as
an option
3 Year
warranty
comes as
default
HP 3 Year Next
Business Day
Onsite HW
Support plus
Accident Damage
Protection
This will add
Accidental
Damage
Protection to the
Laptop
Accidental
damage only.
This does not
cover theft.
3 Claims per
year or one
total
replacement
over the life of
the policy
$55 per claim 3 Year CompNow
Protect Policy
This is an
alternative to the
Standard ADP and
extends coverage
to Loss and Theft
Insurance Policy Details
The full terms and conditions of these polices can be found in the links below. It is recommended that you read and
understand the terms and conditions of your policy prior to purchase.
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Laptop Brand Link to Policy Details
Apple AppleCare + Policy Terms and Conditions
Microsoft Microsoft Student Warranty Terms and Conditions
HP HP Onsite Warranty
CompNow Protect
CompNow Protect Coverage Overview
CompNow Protect Policy Terms and Conditions
Insurance Claim Procedure
If an insurance claim needs to be made for a damaged laptop the following process will be followed:
• A student attends IT and informs them of the damage.
• The laptop will be evaluated, a job ticket created, and photos taken of the damage.
• The student will be handed a job ticket receipt and a claim form to be completed by the parent/carer and
returned to the IT department. At this time, an email will be sent to the parent/carer informing them.
• A loan laptop will be issued to the student to allow them to keep working.
• Once the claim form has been returned, the parent/carer will receive further advice regarding the excess
payment procedure - this can be paid online.
• Once the excess has been paid, onsite technicians will order parts and begin repairs.
• Once repairs have been completed, the student and parent/carer will be notified that the laptop is available
for collection.
If an insurance claim needs to be made for a theft or a loss of laptop, the following process will be followed:
• A student attends IT and informs them of the loss.
• A job ticket will be created. At the same time an email will be sent to the parent/carer informing them of the
situation.
• A completed claim form (with police report) should be returned to the IT department.
• A loan laptop will be issued to the student to allow them to keep working.
• Once the claim form has been returned, the parent/carer will receive further information regarding the excess
payment procedure - this can be paid online.
• Once the excess has been paid, technicians onsite will be able to order a replacement laptop.
• Once repairs have been completed, the student as well as the parent/carer will be notified that the laptop is
available for collection.
If you have any queries regarding laptop insurance, please don’t hesitate to contact the IT department on
PH: 03 8398 2000 Email: [email protected].
Preparing your Laptop for MSJ
Introduction
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Mount St. Joseph Girls’ College has prepared a Mobile Device Management platform (MDM) to allow students to enrol their laptop with the school and get access to school related applications and resources. This document will outline the steps you can follow to enrol your laptop and install the school required applications. You will find instructions to enrolling an Apple laptop as well as a Windows laptop, please refer to the section that relates to your operating system only.
Mobile Device Management Platform
The Mobile Device Management Platform utilises Microsoft Intune. This system will allow access to install school required software on your laptop securely via an internet connection. This will allow you the option to prepare your laptop from outside of the school’s network such as your home internet connection. Please note some applications are sizable so please consider data limits on personal internet accounts. By enrolling your laptop, the ICT department will have limited access to your laptop
What IT will have access to:
• Information on laptop specifications e.g. Make, Model, hardware resources
• List of applications installed on your laptop
• Ability to install updates to your operating system to help keep it current and secure
• Ability to lock the device in the event it goes missing
• Ability to Restart your device
• Ability to factory reset your laptop to assist with software issues and restore your laptop to working order
• Ability to remotely run anti-virus/malware on your laptop
• Ability to remotely deploy school related software
• School supplied Email
• Data that is stored on College supplied storage (Google Drive/One Drive/CANVAS)
While the IT Department will have the ability to carry out some functions it will only be used to assist with
troubleshooting and supporting service issues and only in conjunction with the student or family.
What IT will not have access to
• Personal email
• Personal social media profiles and applications
• Personal data on your laptop including photos
• Personal Calendars
• Web Browsing History (Outside of School)
• Contacts
• Passwords
Enrolling an Apple Laptop
What you will need
1. Apple Laptop with MacOS 10.12 or above.
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2. An Internet Connection.
3. A school network account. If you are a new student these details will be sent to you in a separate Email.
4. Ensure your laptop has the latest updates installed.
If you own an Apple laptop, please use the following steps to enrol your laptop the college’s MDM and install your
school related software.
1. Go to the following website.
https://portal.manage.microsoft
.com
2. Enter in your student
username and password.
3. You will then see the Mount
St. Joseph Girls’ College
mobile device management
portal. As your laptop isn’t
enrolled yet the screen will
be empty. Click on the
“Devices” button.
4. You will see a message
appear on the screen “You
Don’t have any managed
devices. Add this one by
tapping here. Click on this
message bar to add your
laptop
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5. Once you click on this
message a pop up will
appear asking you to
download the “Company
Portal” app. Further
information about enrolling
can be accessed here by
clicking on the blue links.
Click on “Download” to
download the application.
6. The application will begin to
download. You can see the
status of the download by
looking at the download
icon on the right-hand side
of the Dock. (Next to the
trash can). Once it is
downloaded the Icon will
change to a package icon.
Click on this icon and the
installation wizard will
begin.
7. Click “Continue” on the
“Welcome” screen.
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8. Click on “Continue” on the
“Software License
Agreement” screen and
then click on “Agree”.
9. Click on “Install” to begin
the installation.
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10. You may need to enter in
your local account to allow
the installation to take
place. (The account you log
onto your laptop with).
Installation will then
proceed. Once completed
you will see a message
saying that the installation
was successful. Click on
“Close” to complete the
installation.
11. You can select to keep the
installation file or move to
the bin to be deleted.
12. The laptop will then detect
updates for this software.
Click on “Install” to bring it
up to the most recent
version. You may get
prompted for a number of
updates, install each one as
they appear. Once all
updates have been
completed close the update
screen.
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13. To open the Company
Portal application to
continue your enrolment
click on “Finder” locate on
the Dock. Select
“Applications” for the
favourites list and then
double click on the
“Company Portal” icon.
14. The “Company Portal” app
will start. Click on “Sign In”
to log into it.
15. Again, enter in your
school’s username and
password.
16. Once the application opens
click on “Continue” to begin
the enrolment process.
17. The following screen will list
the information on your
laptop that can and can’t be
seen by the college. Click
“Continue” to proceed to
the next screen.
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18. Click on “Enrol” to enrol the
laptop with MSJ.
19. You will be prompted that
the system wants to make
changes to your computer.
Enter in your username and
password that you use to
log onto your laptop with to
allow the changes to be
made.
20. The next step is to allow the
system to access settings on
your laptop. To do this use
the following steps
a. Click on “System Preferences” icon located on the Doc
b. Click on the “Profiles” icon
c. Click on the “Approve” button to install the required profile that will give you
access to the College’s resources.
d. Click on “Approve” a second time to confirm this.
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e. Once approved go back to the Company Portal program showing the “Confirm
device management” screen and click on “Continue”.
21. A final screen confirming
that the setup is complete
will appear. Click on “Done”
to continue.
22. You will then be asked to
select a category for your
laptop. From the drop down
list Select “MacOS” and
then click on “Done”.
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23. Once completed you will
see your laptop in the list of
devices linked to the
college.
24. This screen will show you
details about your laptop as
well as if it is connected to
the College. Click on the
options menu icon and
select “Check Settings”
from the list. This will begin
an initial sync with the
management system and
ensure that all the
applications that are
available to you for install
are ready for download.
Note: This can be used to
check for updates at any
time
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Un-Enrolling an Apple Laptop
The Intune system will allow each student to enrol up to two devices with Mount St. Joseph Girls’ College at any one
time. If you wish to enrol a newer laptop in the future and you already have two enrolled, you will need to remove a
laptop from the system. To do this use the following steps:
1. Open the Company Portal
application once you have
logged onto your laptop.
2. Click on the menu icon.
3. From the menu presented
click on “Remove”.
4. On the confirmation screen
click on “Remove” again.
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5. You will then see a message
showing the laptop has
been removed from the
College system
Installing Applications on an Apple Laptop
Once you have enrolled your laptop you can install applications that are available to you. This includes office 365, and
various applications that can be used to enhance your learning experience.
To install an application please use the following steps.
1. Open and sign into the
“Company Portal”
application once you have
logged onto your laptop.
2. Select “Apps” from the
menu options as the top of
the screen.
3. Here you will see the
featured application that
you can install. You can also
select “All apps” for a full
list of applications that are
available to you or even
categories to see them in a
different organised list.
4. Once you see the application that you want to install simply click on the applications icon.
5. Further information about the application will be shown. An important thing to take note of is the download
size. Be careful not to exceed your download limit if doing this on your own internet connection.
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6. Click on the “Install” button
to begin the download and
install of the application
7. After a few moments the
application will begin to
download and install.
Please note some of the
larger applications can take
some time.
8. Once it is installed the icon will be labelled as “installed”.
Please note: Some applications will require you to log on to activate them such as Office 365. Use your school
allocated username and password for this.
Enrolling A Windows Laptop
If you own a Windows laptop, please use the following steps to enrol your laptop the college’s MDM and install your
school related software.
What you will need
1. Laptop with Windows 10 installed and configured. This will happen when you first start your laptop.
2. An Internet Connection.
3. A school network account. If you are a new student these details will be sent to you in a separate Email.
Ensure your laptop has the latest updates installed.
To enrol your laptop, you will need to download an application from the Microsoft Store called Company Portal. To do
this use the following steps.
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1. Once you have logged onto
your computer and
connected to your Internet
you can access the
Microsoft Store via the
store Icon on your Taskbar.
2. The Microsoft Store will
then open. Here you can
search for and install free
and paid applications onto
your laptop. Click on the
“Search” Icon.
3. In the search bar type
“Company Portal” and click
on the Icon that appears.
4. Details about the “Company
Portal” application will
appear. Click on the
“Install” button to install it
on your laptop.
5. The application will then
download and install itself
on the laptop
6. You will see a confirmation
that the application has
been installed. Once you
see this click on the
“Launch” button.
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7. You may receive the
following message when
starting the Company Portal
for the first time. Simply
click on the “Close” button.
8. You will be taken back to a
screen prompting you to
sign in. Click on “Sign In” to
start logging onto the
portal.
9. Enter in your college email
address and click “Next”.
This is used as your
username for the
management system. If you
are a new student login
details will be sent to you in
a separate email.
10. Enter in your accounts
password and click on “Sign
In”.
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11. Ensure the “Allow my organization to manage my device” is ticked and click on “Yes”.
12. Once logged in you will see
the Mount St. Joseph Girls’
College Intune Portal.
13. To continue the setup, click
on the message in the “My
Devices” section of the
screen.
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14. And click on “Next” on the
following screen.
15. The “Connect to work” screen appears. Click on “Connect”.
16. Ensure you enter you school Email address on the following screen and click on “Next” to continue.
17. You will receive a message
about setting up your
device with the college.
Click on “Got it” to
continue.
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18. The system will continue to
join the college network
once complete you will see
a confirmation message.
Click “Next” to continue.
19. The following screen will
introduce you to the last
step of the process
(Selecting a category for the
device). Click on “Next” to
continue
20. Select “Windows” as your category and click on “Done” to complete the process.
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21. You will see the below
message once the
configuration has been
completed. Click on “Done”
to finish the setup.
22. Once completed you will see your laptop in the list of devices linked to the College.
23. Click on your laptop Icon.
You will see details about
your laptop. Click on “check
access” This will begin an
initial sync with the
management system and
ensure that all the
applications that available
to you for install are ready
for download.
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Un-Enrolling a Windows Laptop
The Intune system will allow each student to enrol up to two devices with Mount St. Joseph Girls’ College at any one
time. If you wish to enrol a newer laptop in the future and you already have two enrolled, you will need to remove a
laptop from the system. To do this use the following steps…
1. Open the Company Portal
application once you have
logged onto your laptop.
2. Click on the home menu
icon on the left of the
screen.
3. On the right hand of the
screen scroll down until you
see “My Devices” and click
on the laptop that you want
to remove.
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4. The laptop information
page will load. Click on the
menu icon located on the
top right-hand corner of
this screen “three dots”.
5. Select the “Remove” option
from this list. Please note
that “reset” will cay out a
factory reset of your laptop
6. Click on “Remove” on the
confirmation screen.
7. Once your laptop has been
removed from the system
you will see a message
stating that your laptop
hasn’t been setup for use
yet.
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Installing Applications on a Windows Laptop
Once you have enrolled your laptop you can install applications that are available to you. This includes office 365, and
various applications that can be used to enhance your learning experience.
To install an application please use the following steps.
Open and sign into the “Company Portal” application once you have logged onto your laptop
1. Open and sign into the
“Company Portal”
application once you have
logged onto your laptop
2. Select “Apps” from the
menu options as the top of
the screen
3. Here you will see the
featured application that
you can install.
4. Once you see the
application that you want
to install simply click on its
Icon.
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5. Further information about
the application will be
shown. An important thing
to take note of is the
download size. Be careful
not to exceed your
download limit if doing this
on your own internet
connection.
6. Click on the “Install” button to begin the download and install of the application.
7. After a few moments the
application will begin to
download and install.
Please note some of the
larger applications can take
some time.
8. Once it is installed the icon
will be labelled as
“installed”.
9. Please note: Some applications will require you to log on to activate them such as Office 365. Use your school
allocated username and password for this.
Date: 13 November 2019
Date for review: 1/09/2020
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