Adams Letting Agents

Information Pack for Landlords

About Us

Adams Letting Agents is a local family run letting agency which has been letting and managing both residential and student properties in Bournemouth and the surrounding areas since 1997 as part of the Headstart Group. Since re-branding in May 2010, we have gone from strength to strength, and have expanded into our new premises in Winton Banks and Westbourne.

Adams Letting Agents provide a first class lettings service offering our clients total commitment and dedication. We know you need someone you can trust, someone who has your best interests at heart.

As an independent business with a property management and finance team in house, everyone works together to make both the letting and managing of your property as easy and trouble free as possible.

Adams Lettings Agents are members of :

ARLA (Association of Residential Letting Agents) NFOPP (National Federation of Property Professionals) Deposit Protection Service The Property Ombudsman

At Adams Letting Agents, we offer advice and information with regards to letting your property, and also offer a free, no obligation market appraisal.

Full Management

The Standard Management Service includes:

A no obligation market appraisal including advice on relevant Certification required to be legally compliant Advertising and marketing the Property Interviewing prospective tenants and taking up full references including employer, previous landlord and credit checks (guarantor references taken if required) Tenancy Agreement preparation Arranging Inventory and Schedule of Condition Report at the start and end of each tenancy on behalf of Landlord Deposit receipt and registration with the Deposit Protection Service [DPS] Prior to commencement of each tenancy performing Smoke and CO2 Detector tests, Fire Alarm test (where applicable) and an Electrical Appliance Assessment throughout the property Communicating changes in tenancy to relevant utility providers and council (to include meter readings) Collecting the rent and paying over to the Landlord on monthly basis, less any fees or expenses due or incurred for the period Regular inspections of the tenanted property Co-ordination of repair or maintenance work (to include obtaining estimates, arranging and supervising work, arranging payments and settling accounts from rents received) A full check out report of the property, advising of any remedial/ upgrade works required Dealing with Deposit return at the end of tenancy and in the event of a dispute, liaising with Landlord and Tenant prior to processing all relevant documentation to obtain best possible claim for tenant liable damage

The standard fee for the management is taken as a percentage of the gross rents due for the period of the tenancy and a one off set-up fee will be charged for marketing the property and arranging the tenancy.

Let Only

The Standard Let Only Service includes:

A no obligation market appraisal including advice on relevant Certification required to be legally compliant

Advertising and marketing the Property

Interviewing prospective tenants and taking up full references including employer, previous landlord and credit checks (guarantor references taken if required)

Tenancy Agreement preparation

Arranging Inventory and Schedule of Condition Report at the start and end of each tenancy on behalf of Landlord

Deposit receipt and registration with the Deposit Protection Service [DPS]

Prior to commencement of each tenancy performing Smoke and CO2 Detector tests, Fire Alarm test (where applicable) and an Electrical Appliance Assessment throughout the property

Communicating changes in tenancy to relevant utility providers and council (to include meter readings)

A full check out report of the property, advising of any remedial/upgrade works required

Dealing with Deposit return at the end of tenancy and in the event of a dispute, liaising with Landlord and Tenant prior to processing all relevant documentation to obtain best possible claim for tenant liable damage

Let Only Service fee will be charged for marketing the property and arranging the tenancy.

Tenant Find

The Tenant Find Service includes:

A no obligation market appraisal including advice on relevant Certification required to be legally compliant

Advertising and marketing the Property

Interviewing prospective tenants and taking up full references including employer, previous landlord and credit checks (guarantor references taken if required)

Tenant Find Service fee will be charged for marketing the property, accompanying viewings and undertaking references.

Introduction Only

The Introduction Only Service includes:

A no obligation market appraisal including advice on relevant Certification required to be legally compliant

Advertising and marketing the Property

Interviewing prospective tenants

Introduction Only fee will be charged for introducing prospective tenants.

Should any of our standard services not meet your requirements we can of course tailor them to fit your particular needs.

Agency Fees

1. Full Management Service Standard fee 8% of rent due Set Up 99 Renewal 50

2. Let Only Service Standard fee 1/2 of agreed monthly rent Renewal 50

3. Tenant Find service Standard fee for 1-3 bed property 250 Standard fee for 4+ bed property 350

4. Introduction Only Service Standard fee for 1-3 bed property 350 Standard fee for 4+ bed property 450

**All prices are exclusive of VAT

Landlord Checklist

Arrange market appraisal of your property

Select suitable management service

Complete landlord/property information form (incl. Bank Account details, utility information, etc.)

Read and sign Agency Management Agreement

Provide a form of identification (i.e. Driving Licence, Passport)

Arrange an appropriate home insurance

Check if your property complies with current safety regulations:

Furniture and Furnishings (Fire) Safety Regulations 1988

General Product Safety Regulations 1994

Gas Safety (Installation and Use) Regulations 1998

Electrical Equipment (Safety) Regulations 1994

Plugs and Sockets (Safety) Regulations 1994

Energy Performance of Buildings (Certificates and Registrations) Regulations 2007

Sit back and relax

The Tenant Process

Below information outlines the process of finding your tenant from occupation to the end of the tenancy. It also lists information provided to your tenants in order to help them and to protect you and your property.

Arrange viewing with prospective tenants

Interview and select suitable tenant for the property

Take a copy of ID and proof of address

Take up full references (incl. employer, previous landlord, credit check)

Confirmation of Tenancy

Receipt of deposit and 1st month`s rent

Tenant move in process and documentation: Sign Tenancy Agreement Inventory and Schedule of Condition handover Sign DPS (Deposit Protection Service) prescribed information and guide handover Sign for and release of Landlord Gas Safety Certificate Smoke detector, CO2 alarm test and Electrical Appliance Assessment sheet handover Tenant checkout guidelines handover Drains, Condensation and Emergency/Out of hours sheet handover Noise letter and Recycling information sheet handover Release of Landlord information where applicable Standing Order Mandate Sign for and Release of keys

Tenant move out process and documentation: Tenant checkout guidelines sent 2 months prior to end of tenancy Return of keys Check out inventory booked Dealing and liaising with landlord and tenant regarding return of deposit

Testimonials

I really do appreciate the attention that you pay me and my property. Margaret B. (landlord)

You guys have been amazing to work with. Beverley B. (tenant)

We really appreciate your endless patience and cheerfulness ... wont have any hesitation in recommending Adams to anyone looking for an agent. Julie L. (tenant)

Thank you for you help and high level of service during our tenancy. We will certainly recommend you to our friends. Magda & Lukasz (tenant)

Ive been using Adams for years. I would recommend them to any landlords who want a great service and friendly staff. Steven M. (landlord)

You have made the whole processeasy and hassle free. It is encouragingto be able to find an agentthatisboth professional and efficient. Also the tradesmen used to carry out maintenance are very courteous and their work is of a high standard. Neil W. (tenant)

I really do appreciate the work that you all do especially when I compare Adams to the previous lettings company I used. Catherine L. (landlord)

Adams Lettings are brilliant. We have had no problems with them and they are very understanding of deposit and money issues. Elysia P. (student)

Thank you for all your help, advice, blood and sweat over the last few years. You are highly recommended by myself and Carolyn. Lee V. (landlord)

Youre in Safe Hands

Winton Branch294 Wimborne RoadBournemouthBH9 2HN

T 01202 520600F 01202 922870E info@adamslets.com W www.adamslets.com

Westbourne Branch47 Poole RoadBournemouthBH4 9BA

T 01202 610300F 01202 922870E info@adamslets.com W www.adamslets.com