“A complete and professional Inventory service for Landlords and Agents”

Professional Clerks • Fully Insured •

Reports available online • Comprehensive Inventories•

Check in reports • Check out reports •

Energy Performance certi!cates• Independent and unbiased •

We are a Greater London based independent firm specialising in residential inventory reports, with over 20 years experience in Estate Agency. The company holds professional indemnity and public liability insurance, providing our clients with complete peace of mind.

Thank you for taking the time to look at our Marketing Brochure.

Manorwoods Inventories have now been going for a number of years and was

started by ex-estate agents who understand the need for comprehensive and

accurate reports to aid Letting Agents when dealing with disputes.

We currently provide reports for a number of Landlords and Agents in the

Greater London area, with a few Inventory Clerks working for us, with all training

and support supplied by the owner, Kirsty, who ensures the clerks are aware of

their responsibilities.

Whether you have a company you currently use or create the reports yourself,

we hope you will keep us in mind for any future needs.

We can very often have the reports to you the same day, many photos are also

added to the reports and you can access them any time online with your own

personal login.

Manorwoods Inventories

Well prepared reports protect landlords

and tenants alike because they provide

accurate descriptions of the condition and

content of a property at the start of a

tenancy.

With all deposits now protected by

government schemes, it is very likely that

the only way you will be able to claim any

deductions from deposits is with a

professional independent inventory and

check in /out.

Courts prefer inventories prepared by

independent parties.

Every Report will:

+ Be available online to download or view

at any time.

+ Be emailed to you and posted as a hard

copy if you need it.

+ Include photographs for easy reference.

Why is an inventory needed?

A professionally drawn up inventory and schedule of condition will protect you from any unwarranted disputes by the tenant at the end of the tenancy. If there is an insufficient, outdated or even worse, no inventory then you will have no evidence of what the property was like at the start of the tenancy.

This means that if you or the agent are unable to provide documentary evidence that the tenant caused damage, then you will not be in a strong position to make a claim, in the event the tenant contests the matter.

Why not save money and do it yourself?

Compiling an inventory and schedule of condition is a skill and should be carried out by someone qualified to do so. The inventory is an important document and one that may need to be relied upon as evidence in the event of a dispute and may be liable to the scrutiny of a Court of Law.

The inventory is not just a list of items placed in or on the premises, a proper inventory will include a schedule of condition of the property itself as well as the fixtures, fittings and contents. A professionally qualified inventory provider is also likely to be deemed to be impartial and will note the property in the condition in which it is found both at the start and end of the tenancy.

What about a Landlord’s own inventory?

It is considered that the landlord is likely to be more biased when drafting an inventory on their own property. Again clarity would be key to this exercise. It is important that the tenant has fair opportunity to make relevant response to the condition of items at both the start and finish of the tenancy and that every effort is made to reach agreement between the parties and thus the clarity of the document

Check insA Check-In report combined with an inventory creates a report specific to a tenancy. The check-in examines the property on the day that the agreement begins, noting the condition of furniture and fittings. Meter readings are noted.

The new tenants will be asked to sign for any keys that are passed over, and walked through the property, highlighting any issues. A Check-in provides a schedule of condition of the property and sets the standard at which the property should be maintained, and returned at the end of the tenancy.

InventoriesAn Inventory report is a complete record of the fixtures, fittings and décor of your property. The entire report works methodically from the front entrance through each room, and includes any outdoor space.

1. This is a comprehensive, detailed report of the contents of a property 2. Inventories will include every item, with description and comments on any deficiencies/

damages, and the working order of certain items. 3. Utility meter readings are taken if location is known. 4. Once the accuracy of the report is agreed (see Check In below) this report becomes a

binding document 5. Digital pictures can be provided.

Check OutsA Check-out report takes place when your tenants move out. The check-out compares the condition at the end of the tenancy to that on the inventory and check-in reports.Each room in the report will have an overview and a detailed description of any changes that have occurred in the property. The report also notes final meter readings, compares keys returned to keys provided at the start of the tenancy and takes forwarding contact details for outgoing tenants when possible.

1. This report is produced to ensure that an accurate end-of-tenancy comparison is made2. All items are checked and any damaged/missing items are listed

Here are a few screenshots of pages from our reports.

A normal 2 bedroom property is likely to have a report between 25 and 35 pages long.

We also take alot of photos including of keys and meters.

“You will have access to your account area at all times, so

even if you lose a report you will be able to download it again..”

Professional Clerks

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3. Your new solution Your new web site will be designed with key usability and engagement principles in mind to drive further interest in your business and provide value to both current and future site visitors.

Your new solution, built with the WebFire online marketing system is capable of the below and much more:

Easy to update and change.

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Access to live “snap shot” reports of site sales, subscriptions, visitors and blog comments and interaction twenty-four hours a day, seven days a week.

Provides a single point to gather and manage contacts, tasks, opportunities, sales, email marketing, event booking, online store purchases (membership payments) all in one, easy to use content management system.

The ability to run your business completely online if required from any location.

Provide an easy means to book, count down available tickets (in real-time online to create scarcity) and pay for meetings prior to the event.

Secure member areas that provides secure access to specific information

Provide engaging and viral branded video content to your visitors.

Spend less time wading through site reports and determine the success of your online campaigns quickly:

Single point of management. Automated updates across your CRM, eCommerce and email subscriptions means better focus of your time on content, not enduring frustrations with synchronising technology.

Your office can be anywhere enabling you to respond faster and impress

Reduced management of bookings leaves you free to concentrate on the event not the bookings/payments.

Deliver more for your client and increase value by giving them a secure area on your site, just for them.

Expose your branded content to a global audience, drive leads and subscriptions

Effortlessly keep clients and subscribers

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internet access.

Your site vis itors will find you when they are looking for your products and services.

Independent and Unbiased

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3. Your new solution Your new web site will be designed with key usability and engagement principles in mind to drive further interest in your business and provide value to both current and future site visitors.

Your new solution, built with the WebFire online marketing system is capable of the below and much more:

Easy to update and change.

Extremely visible to search engines.

Access to live “snap shot” reports of site sales, subscriptions, visitors and blog comments and interaction twenty-four hours a day, seven days a week.

Provides a single point to gather and manage contacts, tasks, opportunities, sales, email marketing, event booking, online store purchases (membership payments) all in one, easy to use content management system.

The ability to run your business completely online if required from any location.

Provide an easy means to book, count down available tickets (in real-time online to create scarcity) and pay for meetings prior to the event.

Secure member areas that provides secure access to specific information

Provide engaging and viral branded video content to your visitors.

Spend less time wading through site reports and determine the success of your online campaigns quickly:

Single point of management. Automated updates across your CRM, eCommerce and email subscriptions means better focus of your time on content, not enduring frustrations with synchronising technology.

Your office can be anywhere enabling you to respond faster and impress

Reduced management of bookings leaves you free to concentrate on the event not the bookings/payments.

Deliver more for your client and increase value by giving them a secure area on your site, just for them.

Expose your branded content to a global audience, drive leads and subscriptions

Effortlessly keep clients and subscribers

informed and engaged from any location with

internet access.

Your site vis itors will find you when they are looking for your products and services.

Comprehensive Inventories

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Page 3

3. Your new solution Your new web site will be designed with key usability and engagement principles in mind to drive further interest in your business and provide value to both current and future site visitors.

Your new solution, built with the WebFire online marketing system is capable of the below and much more:

Easy to update and change.

Extremely visible to search engines.

Access to live “snap shot” reports of site sales, subscriptions, visitors and blog comments and interaction twenty-four hours a day, seven days a week.

Provides a single point to gather and manage contacts, tasks, opportunities, sales, email marketing, event booking, online store purchases (membership payments) all in one, easy to use content management system.

The ability to run your business completely online if required from any location.

Provide an easy means to book, count down available tickets (in real-time online to create scarcity) and pay for meetings prior to the event.

Secure member areas that provides secure access to specific information

Provide engaging and viral branded video content to your visitors.

Spend less time wading through site reports and determine the success of your online campaigns quickly:

Single point of management. Automated updates across your CRM, eCommerce and email subscriptions means better focus of your time on content, not enduring frustrations with synchronising technology.

Your office can be anywhere enabling you to respond faster and impress

Reduced management of bookings leaves you free to concentrate on the event not the bookings/payments.

Deliver more for your client and increase value by giving them a secure area on your site, just for them.

Expose your branded content to a global audience, drive leads and subscriptions

Effortlessly keep clients and subscribers

informed and engaged from any location with

internet access.

Your site vis itors will find you when they are looking for your products and services.

Fully Insured

FireStarter © Page 3

Page 3

3. Your new solution Your new web site will be designed with key usability and engagement principles in mind to drive further interest in your business and provide value to both current and future site visitors.

Your new solution, built with the WebFire online marketing system is capable of the below and much more:

Easy to update and change.

Extremely visible to search engines.

Access to live “snap shot” reports of site sales, subscriptions, visitors and blog comments and interaction twenty-four hours a day, seven days a week.

Provides a single point to gather and manage contacts, tasks, opportunities, sales, email marketing, event booking, online store purchases (membership payments) all in one, easy to use content management system.

The ability to run your business completely online if required from any location.

Provide an easy means to book, count down available tickets (in real-time online to create scarcity) and pay for meetings prior to the event.

Secure member areas that provides secure access to specific information

Provide engaging and viral branded video content to your visitors.

Spend less time wading through site reports and determine the success of your online campaigns quickly:

Single point of management. Automated updates across your CRM, eCommerce and email subscriptions means better focus of your time on content, not enduring frustrations with synchronising technology.

Your office can be anywhere enabling you to respond faster and impress

Reduced management of bookings leaves you free to concentrate on the event not the bookings/payments.

Deliver more for your client and increase value by giving them a secure area on your site, just for them.

Expose your branded content to a global audience, drive leads and subscriptions

Effortlessly keep clients and subscribers

informed and engaged from any location with

internet access.

Your site vis itors will find you when they are looking for your products and services.

Our aim is to have your reports with you within two business days, though on some occasions they are ready the same day!

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reports once they are finished.

“Members of A.P.I.P”

Members of the Association of Professional Inventory Providers (A.P.I.P)

The Association of Professional Inventory Providers (APIP) aims to provide a service for either in-house or independent inventory providers - by offering a recognized standard of inventory provision, provision of advice and guidance and opportunities for professional development.

APIP also provides landlords, property management agents and tenants with the names of and access to accredited inventory providers, with the reassurance that an APIP member meets professional standards, is fully insured and follows the APIP Code of Practice.

Acceptance of the services is deemed to be an acceptance of the Fees and these Terms and Conditions.

“The Clerk” means Manorwoods or the person or persons appointed by Manorwoods to inspect the Premises for the purpose of preparing the Inventory or carrying out the Check-in or Checkout procedure.

“The Premises” means the house, flat or other property the contents of which are to be listed in the Inventory.

“The Inventory” means the list of the items at the Property to be prepared in accordance with the following Conditions.

1.Upon acceptance of instructions, the Clerk will inspect or arrange the inspection of the Premises for the purpose of compiling the Inventory.

2.The Inventory will be a list of furniture, fixtures, fittings and household effects with a description of the state of decoration and condition of the interior and its effects at the Premises. Items are visually identified and not identified by its original manufactured name, material used in the production, or the period produced.

3.The Inventory does not purport to be a report for valuation purposes of the Premises and or its contents, nor is it a guarantee of, or report of, the adequacy of, or safety of any equipment or contents, it is a listing that such items exist in the property and the superficial condition.

4.The Inventory will be compiled on the basis that unless stated listed items are in good condition, free from obvious soiling, damage or defects. Significant defects will usually be damage, usage or soiling that might constitute a dilapidation charge at termination of the Tenancy of the Premises.

5.The Inventory may state when any item of furniture and furnishings has been seen to have a label advising that it complies with the Furniture & Furnishing (Fire) (Safety) Regulation 1988, as amended 1993 and it should not be assumed that other items not stated, comply with this regulation. Compliance with UK Fire Regulations is the responsibility of the Owner/Managing Agent and not Manorwoods. It is recommended that all bedding, soft furnishings, or any item filled/padded be checked and any gas appliance also, that they comply with current regulations. Regulations on furniture purchased in another country may not meet UK Regulations. It is the Owner/Agents responsibility to ensure that items comply with the UK relevant regulations.

6.Electrical items may be tested for power only, unless the Clerk deems testing unsafe. Items must be complete with plugs, flexes and bulbs, unless otherwise specified.

7.Floor coverings, rugs and carpets will be inspected to the extent that they are sufficiently clean so that burns, stains and other damage can be ascertained.

8.Bed linen, towels and other similar items will be inspected to the extent that they are freshly laundered and will be counted only and not inspected in great detail. Heavily soiled items may not be fully examined by the Clerk.

9.Mattresses will be inspected where accessible and will not be examined should the bed be made up.

10.The Inventory Preparation, Check-in or Check-out will be compiled by the Clerk assuming that the Clerk is able to do so without moving any fixtures and fittings or large and heavy items of furniture that the Clerk is unable to or that which is considered fragile or unsafe to move.

11.The Inventory applies to items in the parts of the Premises that are readily accessible and excludes items in lofts attics or cellars and such places considered by the Clerk to be unsafe. Nor will the clerk undertake to search through overcrowded drawers or cupboards to either locate or enumerate items.

12.Houseplants, garden plants or garden livestock e.g. fish in ponds, will not be included in the Inventory. Contents of garden sheds or garages other than garden tools will not be listed unless they are considered to be of value in excess of £20. The other items may be grouped.

13.Animals are not usually permitted in rented properties, but occasionally landlords will give permission. They will expect any damage internal or external to be made good, and any soft furnishings may need additional cleaning.

14.Blue tack nor picture hooks/nails should not be used on the walls and any damage caused will incur additional charges from the landlord.

15.At termination of tenancy receipts may be required for items that have been professionally cleaned.

16.It is the responsibility of the landlord and the tenant to agree the accuracy of the inventory and the tenant should check all electrical appliances and report any defects to the Managing Agent.

17.Windows are not checked to see whether they open or not, it is the Tenant’s responsibility to report on non-opening windows.

18.Smoke sensors and security alarms are not tested and are not the responsibility of Manorwoods.

19.An additional charge may be applied when carrying out the Check-out procedure at the end of the Tenancy if any items have been moved to different rooms after the original Inventory was prepared.

20.If the Clerk is unable to obtain access to the Premises at the time agreed and the place agreed with the instructor, or within a reasonable period of time thereafter there will be no further obligation under the Terms of the Contract save the entitlement to invoice the other party the proportion of the Fee that would have been payable had the instruction been completed.

•© No part may be reproduced of The Inventory, Check-In Report, or Check-Out Report without the written permission of Manorwoods.

•Manorwoods shall be entitled to invoice the person or persons or company who has given the instruction. If the instructions to prepare the Inventory are given by a Letting Agent this contract is deemed to be made between Manorwoods and the letting agent as principal and the invoice rendered to and payable by the letting agent unless agreed in writing with Manorwoods.

If the invoice has not been paid in full within 28 days of receipt then without prejudice to any other right or remedy of Manorwoods shall be entitled to charge interest on the amount unpaid at the rate of 1% above the base rate as set by Natwest on the date of the invoice, compounded weekly from the date of the invoice until payment is made in full.

contact details:Manorwoods Inventory Services(Part of Populo Marketing)

31 Station ApproachBromley, Kent, BR2 7EB

020 8662 6788Info@manorwoods.co.ukwww.manorwoods.co.uk