Lablinks That’s me messed up the Well Close Square lab results – have to tell them that we never...
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Transcript of Lablinks That’s me messed up the Well Close Square lab results – have to tell them that we never...
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LablinksLablinks
That’s me messed up the Well Close Square lab results – have to tell them that we never received the sample again….
That’s me messed up the Well Close Square lab results – have to tell them that we never received the sample again….
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Lablinks – what we will coverLablinks – what we will cover
What it isWhat it is
What it isn’tWhat it isn’t
How to do itHow to do it
How not to do itHow not to do it
ProblemsProblems
……and solutionsand solutions
Remember, this involves everyone: Remember, this involves everyone: receptionists, admin staff, doctors, receptionists, admin staff, doctors, nurses – and we nurses – and we allall have to do it right have to do it right
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Lablinks – plus pointsLablinks – plus points
Easy to useEasy to use……by everybodyby everybody
StraightforwardStraightforward
Never goes wrongNever goes wrong
IntuitiveIntuitive
Saves treesSaves trees
Makes the teaMakes the tea
Kind to animalsKind to animals
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Lablinks – minus pointsLablinks – minus points
SlowSlow
ClunkyClunky
ComplicatedComplicated
…….well, not quite….well, not quite…
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Open Lablinks from the utilities menuOpen Lablinks from the utilities menu
Hey! This looks interesting!Hey! This looks interesting!
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Daybook buttonsDaybook buttons
Get daybook filterGet daybook filter
……use this to see part or all of the use this to see part or all of the whole list of resultswhole list of results
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Daybook buttonsDaybook buttons
Find a patient’s resultFind a patient’s result
……if it has not been posted yet, it may still if it has not been posted yet, it may still have an annotation or actionhave an annotation or action
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Daybook buttonsDaybook buttons
Collect results and match resultsCollect results and match results……done by Admindone by Admin
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Daybook buttonsDaybook buttons
Look at outstanding actionsLook at outstanding actions
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Daybook buttonsDaybook buttons
Support and config – Support and config – do not touch!do not touch!
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Daybook buttonsDaybook buttons
Help!Help!
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Open Lablinks from the utilities menuOpen Lablinks from the utilities menu
…then open the daybook
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The daybook shows the resultsThe daybook shows the results
……but I don’t but I don’t want to see want to see all the all the results, just results, just mine…mine…
……so I need to so I need to filter…filter…
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Daybook filterDaybook filter
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Daybook filterDaybook filter
Assigned Assigned to meto me
All GP’sAll GP’s
Not Not viewed by viewed by meme
Show allShow all
Click Click “Search”“Search”
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Daybook resultsDaybook results
Click on the Click on the top top result…result…
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First result…First result…
This result needs an This result needs an annotation tag or an annotation tag or an action tagaction tag
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Annotation or action?Annotation or action?
AnnotationAnnotationWrites annotation to notesWrites annotation to notes
No action requiredNo action requiredTell patient normalTell patient normal
Doctor discuss next appointmentDoctor discuss next appointment
ActionActionSomebody has to do somethingSomebody has to do something
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First result…First result…
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Annotate a resultAnnotate a result
F3 to F3 to annotate annotate “tell pt “tell pt normal”normal”
F4 to F4 to annotate annotate “dr “dr discuss discuss next next appt”appt”
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Let’s take some action here…Let’s take some action here…
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Choosing an actionChoosing an action
F12 to take F12 to take an actionan action
……then then click oneclick one
Reception Reception will take will take actionaction
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Post it – but where to?Post it – but where to?
The “Clinical” tab should say what was The “Clinical” tab should say what was written on the form…written on the form…
……which should be the current problem the which should be the current problem the result is posted toresult is posted to
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F2 to post…F2 to post…
……under that patient’s current problemunder that patient’s current problem
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Dealing with the actionsDealing with the actions
Action tags are completed by Action tags are completed by receptionists mainlyreceptionists mainly
Doctors or nurses can store actions Doctors or nurses can store actions here too if they wish (F10 or F11)here too if they wish (F10 or F11)
F6 requests “make appt dr”F6 requests “make appt dr”
F7 requests “make appt nurse”F7 requests “make appt nurse”
F8 requests “dr phone pt”F8 requests “dr phone pt”
F9 asks for paper notesF9 asks for paper notes
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Taking actionTaking action
All results must have an annotation All results must have an annotation tag or an action tagtag or an action tag
Annotated results are just posted to Annotated results are just posted to the notesthe notes
Action tags MUST be actioned Action tags MUST be actioned according to the action requiredaccording to the action required
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OK lets process some actionsOK lets process some actions
Hey! This sounds even more Hey! This sounds even more interesting, girls!interesting, girls!
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Action process filterAction process filter
Usually we want them all…Usually we want them all…
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The outstanding actionsThe outstanding actions
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Completing an actionCompleting an action
Click on the action when it is Click on the action when it is donedone
Then click “OK” when tasks Then click “OK” when tasks complete …complete …
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What not to doWhat not to do
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What not to doWhat not to do
No annotation or action tag = no No annotation or action tag = no posting…posting………So if you don’t look at your results So if you don’t look at your results you will get lots of hassle from you will get lots of hassle from receptionists (guaranteed)receptionists (guaranteed)Don’t fiddle with the config options Don’t fiddle with the config options (on pain of death)(on pain of death)Take care with the macros – make Take care with the macros – make sure they have done what you meant sure they have done what you meant them to dothem to do
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Problems, problems, problemsProblems, problems, problems
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ProblemsProblems
Remembering to do itRemembering to do it
Set aside a special time each day – Set aside a special time each day – when would you have looked at the when would you have looked at the paper results?paper results?
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ProblemsProblems
Each doctor will have to look at his assigned Each doctor will have to look at his assigned doctor’s results but only actioned or annotated doctor’s results but only actioned or annotated results will be posted (but they will be available in results will be posted (but they will be available in the daybook)the daybook)
Only actioned or annotated results are posted – Only actioned or annotated results are posted – otherwise they just sit in the daybookotherwise they just sit in the daybook
Admin staff can post the results (docs can do it if Admin staff can post the results (docs can do it if they want)they want)
All actions and annotations are written in the notesAll actions and annotations are written in the notes
Remembering to do itRemembering to do itWhat if someone is on holiday?What if someone is on holiday?
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ProblemsProblems
Remembering to do itRemembering to do it
What if someone is on holiday?What if someone is on holiday?
How do we remember to look at How do we remember to look at another doctor’s results?another doctor’s results?
(The new dynamic intranet may (The new dynamic intranet may provide the answer)provide the answer)
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ProblemsProblems
The result has been sent to the The result has been sent to the wrong doctorwrong doctor
It can be redirected to the appropriate It can be redirected to the appropriate personperson
Remembering to do itRemembering to do it
What if someone is on holiday?What if someone is on holiday?
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ProblemsProblems
Remembering to do itRemembering to do it
What if someone is on holidayWhat if someone is on holiday
The result has been sent to the The result has been sent to the wrong doctorwrong doctor
……or should have been sent to the or should have been sent to the nursenurse
Nurse 1Nurse 1
Nurse 2Nurse 2
Nurse 3Nurse 3
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ProblemsProblems
Nurse 1Nurse 1 isisNurse 2Nurse 2 isisNurse 3Nurse 3 isisNurse 4Nurse 4 isisNurse 5Nurse 5 isisNurse 6Nurse 6 isisNurse 7Nurse 7 isisNurse 8Nurse 8 isisNurse 9Nurse 9 isis
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Lab links…Lab links…