L2N Sustainable Lifestyles CONCEPT BOOKLET Phase2

Enabling sustainable lifestylesLow2No concepts

ArupSauerbruch HuttonExperientia

Team Enabling sustainable lifestylesLow2No concepts

Dan HillLean DoddyAlejandro GutierezChristopher NamihJason McDermottJenny MillsMichael VeldersMartin Reed

Jan-Christoph ZoelsIrene CassarinoArthur BodolecCristina BianchiCamilla MasalaDorington LittleErin O’LoughlinNicola VittoriTakumi YoshidaTaru HynynenYosef Bercovich

[email protected]@arup.com

[email protected]@experientia.com

Experientia

Arup

Matthias SauerbruchJuan Lucas YoungCarlos Alarcón AllenDenise StiebingFelix HabichLina Lahiri

[email protected] [email protected]

Sauerbruch + Hutton

November 2010


Our Approach Introduction 7

The 21st Century Building 9

Design Process / Strategy 11

Scenarios: A Day at C_life Methodology 15

Katarina , Leena, Tom, Niko, Matias, 16

Marko, Minna, Sara, Outi 32

Summary 36

Places Home 39

Bus-stop 40

Garden 41

Workplace 42

Courtyard 43

Smart Systems Urban Informatics 46

Responsive and Replicable 50

Smart Systems 52

Check, compare and act 56

ICT Strategy 58

Home assistant 62

Mobile application 66

Pervasive free WiFi 70

Energy sculpture 72

Community noticeboard 74

Smart workplace 76

Smart nameplate 78

Apartment energy visualizations 80

Water meter 82

Garden installation 84

AR Operations dashboard 86

Mixed use & services Overview 88

Eco laundry 92

Communal sauna 94

Smart delivery box 96

Smart home delivery service 98

C_life rewards 100

Food Overview 102

Food Hub 104

Farmers market 106

Food pocket balcony 108

Communal gardens 110

Transport Overview 112

Smart bus stop 114

Smart bike sharing hub 116

Eco Cycle 118

Bike Repair Shop 120

Car Club 122

Car Sharing 124

Car parking at the cave 126

Electric vehicle parking 128

Recommendations 130

Next steps 136

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Concept Title

77

This document describes work in progress in the “low carbon lifestyle - supporting behavioral change” work-stream for the C_life project. It moves from an under-standing of people and places towards sustainable prod-ucts, applications and services. It is a working document and should be read in conjunction with other discussions and designs in this workstream, particularly transport, food and ICT strategies. The strategies outlined here aim to raise the overall quality of life for the residents of Low2No by enabling responsible lifestyle choices.

Phase2Introduction

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The 21st Century BuildingOverview

As smart buildings and neighbourhoods emerge, cities will strategically be able to compare, construct, proto-type, monitor and manage forms of sustainable living that will come to define the 21st century. C_life has the potential to be a model of future sustainable living, in terms of architecture, engineering and construction, and also in the co-existence of smart services and residents that defines how environments are used and how they mature. This offers the client body, and by extension Helsinki and Finland, a ‘first-mover advantage’, as the world prepares for new regulatory environments, and the pattern of urban development continues to evolve.

We believe that C_life can exemplify a ‘genuinely 21st century building’, which addresses sustainable living in terms of demand management, behavioral change and a higher quality of life through carbon reduction. Resi-dents, workers and visitors become part of an ecosystem, along with the building and its urban environment. Through this relationship, individuals can understand the impact of their activities upon the city and can use well-designed technologies to control, enable and articu-late their own ways of living, working, and playing in a new kind of sustainable urban environment.

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Overview

The Low2No design process is people-centered, multidis-ciplinary and highly collaborative, in keeping with the original vision shared with the Helsinki community in the competition entry.

People -centered approach — participative concept development in order to develop concept designs that are attractive and meaningful for Low2No users, visitors and stakeholders, in phase 2 we intensively included real people in field research, observations and participatory design sessions.

We defined — together with SRV and VVO – profiles of possible inhabitants of the block. We recruited similar Helsinki citizens and visited their apartments to collect insights about their daily consumption behaviour and their approach to sustainability. Insights triggered the concept development for smart systems and mix of uses, as well as other design processes in the broader design team;

We interviewed 10 selected Sitra staff members, to clarify how the design of the new office in the new block could support and address the process of cultural change hap-pening in Sitra, as well as their shared understanding of sustainability for the future of Finnish society and in their personal life as individuals and employees;

Mixed ‘snow-ball’ sampling and desk research were conducted, to list a first range of possible stakeholders for retail and community activities, then further selected through personal interviews, according to their motiva-tion, business experience, ethical alignment, aspirations and inclination to work as a team.

Design Strategy and Approach

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Overview Design Strategy and Approach

At the end of Finnish vacation, we involved user groups in a participatory design workshop, with the aim of test-ing and refining initial concept designs;

Entrepreneurs selected to develop the retail and com-munity offer gradually became part of a participative design effort, together with architects, engineers, Sitra, SRV, VVO and representatives of the City Economics and Planning division: the aim, which will be carried out dur-ing phase 3, was to concurrently plan not only space, but also a common business proposition (see above).

Multidisciplinary process: unstopped dialogue among different design team members and mutual sharing of in-sights and design progresses, has been ensured through regular meetings, in Helsinki, London, Berlin and Turin, as well as through low carbon virtual means like tele/video conference calls.

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Scenarios

A Day in the life of C_life

While ‘user-centred design’ methodology is commonly used for interactive products and services, it is rarely used in built environment design processes. We believe that as buildings and spaces become more interactive, the design process has to shift accordingly.

In the following pages, the constitution of the built envi-ronment, interactive products and services is communi-cated through character-based story lines in the assumed practical context of use. Interaction between users, e.g. residents, visitors, workers and service providers, and the built environment, including physical and abstract dimensions, is explored in a narrative way to introduce the block with a realistic feel.

Insights gained from user and stakeholder interviews, and field studies were transformed into personas, in order to capture the motivations, expectations and goals responsible for driving user behaviour. These personas were then developed into scenarios to illustrate the activi-ties taking place in the built environment of C-life.

Activities in the block are described over one day, through individual characters with diverse connections to the block. The scenarios explore C_life from internal and external points of view: residents and workers living in the block, and visitors and daily commuters from outside the block. Both the contexts of the building residents and workers (Life and work in C_life) and contexts of the client body and further strategic partners (Reaching out from C-life) are included.

Scenarios

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Scenarios

07:00

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Katariina

KATARIINA

36 years oldSingle motherWorks part-time at C_life

07:00

Katariina wakes up to the sounds of her 8-year old son Niko and her 2-year old daughter Milla. Katariina showers quickly and prepares for her day.

08:00 - Home Assistan

As she showers, Katariina watches the beautifully detailed glass water meter in her shower counting down the ideal showering time which she still finds appealing and effective. While Niko showers, Katariina changes nappies for Milla, putting the used ones into a special container that will be picked up later today by the laundry service of the block. Katariina was skeptical about us-ing the Nappy service, but after speaking with her friend Lekka she decided to give it a try and has been quite happy with the results. Kateriina prepares breakfast for the kids and makes preparations for the day by gathering up the rest of the laundry into their Eco Laundry bag, to take with her on the way to the market.

09:00 - Eco-Laundry laundry drop off

Katariina walks Niko to the bus stop with Milla, for Niko´s short trip across town, then wanders over to the local grocer after quickly dropping off the laundry bag (which she finds as easy as taking the garbage out). As she passes the bicycle share silo and watches a young girl retrieving a bike from its underground stor-age, Katariina notices that someone called Tom has been using the system for twice as long as she has. She heads off towards the bank with Milla.

10:00

Katariina only has a few errands to run this morning: a small package to mail to her cousin, some personal banking and Niko’s birthday present to consider. The places she needs to visit are all very close to each other, which makes the chores quick to handle.

11:00 - Food Hub grocery order

Katariina stops at the local fresh food grocer to choose and place her weekly grocery order. Katariina likes the new system of food shopping, which allows her to see—and squeeze—the produce before placing her order, which is then delivered later by a smart bicycle delivery system. Katariina enjoys the whole experience en-abling her to focus on the quality local produce and creates more freedom to show Milla new exciting things.

The ordering and delivery significantly helps her carbon profile and as she leaves, the shop’s smart nameplate pings and glows green, indicating a ‘+1’ to her rewards system, and a sustainable transaction.

13:00 - Bicycle silo social interaction

After lunch Katariina walks to the local library with Milla sleeping in the carriage, stopping at the bicycle share silo to help explain how it works to newcomers to the area. When finished, she notices her phone with a new message; her laundry from yesterday is ready to be picked-up. Katariina leaves C_life and arrives at the lo-cal library. She likes this particular library the best because it has access to information not easily found online. Katariina’s wish-listed books are shown highlighted on her phone’s AR application, giving her a simple starting point to browse down the aisles.

15:00 - Urban Informatics

Satisfied, Katariina leaves the library to pick up Niko from the bus stop. On her way out Katariina notices a glowing display whirring with activity. She pauses long enough to notice it’s a map of the li-brary showing Internet activity and local connections. She can see that the incubator´s print-on demand workshop was used today. Katariina makes a mental note to tell Niko about this, as he’s sure to be interested what is being printed from there.

15:30 - Eco-Laundry pick-up

Katariina picks up Niko from the bus stop on her way back home. They pass by the laundry together to pick-up clean laundry from yesterday. They only have time for a quick snack this afternoon, as Niko’s going to the Incubator space for a computer games software workshop being run by a small start-up software company (he is really excited about this).

16:00 - Incubator software workshop

When they reach the Incubator, Katariina is surprised to see Seymon, their neighbor, also attending, but pleased Niko will have a friend to learn with, so she relaxes by reading one of the e-books she downloaded earlier (recommended not by the librarian, but rather by her C_life social reading group).

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17:00 - Urban Informatics friend finder application

Katariina and Niko walk home with Milla, stopping to say hello to a friend in the park nearby—she’d heard Niko’s friend finder app hum. Once home, Niko sits down in the kitchen next to his sister and begins working on his homework, using the Home Assistant in the kitchen whilst Katariina prepares dinner.

19:00 - Food Hub

Dinner is served! Katariina’s pleased to see how well her new recipe turned out. Niko wolfs it down while Katariina feeds hungry Milla. The recipe itself was a bit of a surprise, it came delivered with Katariina´s smart home delivery of groceries earlier that day—the C_life community suggests interesting dishes involving the ingredients she ordered.

20:00 - Home Assistant waste control

Katariina clears the table and does the dishes. As Katariina puts out the waste (sorted into organic for compost, recyclable and gen-eral), small LEDs near next to the chute show that the household waste consumption levels are high this month. Katariina picks up the Home Assistant off the kitchen table and reads through some of the waste-saving tips displayed for her on the dashboard.

22:00 - Social Interaction

Katariina chats online with some of her friends, organising an-other clothes swap party that turned out to be great fun last time. She remembers that a note on the community noticeboard had indicated the sewing workshop held in the Eco Laundry hub has extended into repairs and alterations of clothes, which opens up a whole new set of possibilities. Katariina checks in on Niko and Milla,who are sound asleep, gently snoring underneath his real-time constellation ambient night light, then heads to bed.

07:30 - Home Assistant message, grocery delivery

Over a cup of coffee, Antti goes through the presentation on his PC for the last time while a short beep from the Home Assistant catches his attention. Today´s grocery delivery will be at 18:00-19:00. Antti glances at yesterday´s order list - no, he didn’t forget anything - and confirms.

08:30 - Home Assistant

When leaving the apartment, Antti gets a message on his mobile saying the main power circuit is being switched off, good. As Antti strolls through the C_life gardens, from a distance he can see Sitra’s bright, green sign indicating that there is no misuse of electricity in the office at the moment.

10:00 - Smart reward E-card

After a short conversation with his colleagues on the upcoming meeting, Antti heads to his office for some final corrections. While putting his PC into the bag, he glances at his mobile; two new stars added to his E-card, because of an order from the L2N organic grocery store.

10:30 - Urban Informatics Sitra

Antti waits for the client under Sitra´s big sign, glowing orange. While waiting, Antti checks his Home Assistant on his mobile to see if the new fridge he bought last week is consuming electricity as it should. The client arrives and he puts away the mobile.

12:30 - Smart reward E-card lunch

Once the meeting has ended successfully, Antti stays to wait for his colleague to join him for lunch in the restaurant. Full and satisfied with the delicious lihapullat meatballs, Antti remembers the stars on his E-card he received earlier today, and offers to buy dessert. While heading back to the Sitra building they talk about trying out the food at Kitchen Lab tomorrow. Antti has been told by his neighbors that the food is really good.

ANTTI

28 years oldSitra employeeLiving in the C_life block

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16:30 - Home Assistant energy history

After lunch Antti has some small errands to run in the office and in between two meetings he thought about making use of his break to browse his energy history with his mobile. A month ago he started to pay more attention to his electricity consumption. He notices that his new fridge is starting to save money and energy. His neighbor Tom has been trying to convince him to change his electricity source to the slightly more expensive wind power, but Antti isn’t sure if it would really make much of a difference, so he decides to look at his energy configuration and see a projected impact if he switches over.

17:00 - Food Hub grocery pick up

On his way out of the office he remembers the groceries he ordered and decides to pick them up before going home, as this time his order was not very large. He passes by the green shaded energy sculpture and casually walks towards the grocer.

21:00 - Smart System lightning control

Before going early to bed, he checks his e-mail from his Home Assistant while lying on the coach and spots a tip that just arrived from the C_life community: a new pricing model for wind energy, and some new cooking tips. Maybe he will try out wind power for a month. Not before long, the lighting in the apartment automati-cally starts to dim, and Antti goes to sleep.

LEENA

43 years old MotherVisitor to Low2No block

12:30

Leena gets of the bus at the C_life bus stop. She lives in an apart-ment about 15 minutes from Jätkäsääri. Earlier in the day her friend called and asked if she would like to meet up for lunch. Her friend Päivi works at Sitra and suggested they go to the Low2No Kitchen Lab.

12:30 - Food Hub Kitchen Lab

Leena and Päivi arrive at the Kitchen Lab. Päivi shows Leena around, and explains how the kitchen lab works by showing Leena the garden. The two women pick fresh herbs, berries and vegetables to use in their lunchtime salad. Leena is surprised at the wide variety of produce available in the C_life garden. Päivi and Leena catch up with each other while preparing their food; Päivi receives new recipe recommendations for their salad based on the ingredients they chose in the garden. They decide to try one of the options recommended by a chef working at the C_life restaurant.

1:00 - Bike workshop

While enjoying their food in the cafeteria section, Päivi shows Leena pictures on her mobile of the bike she’s been restoringe. She explains that she recently purchased an old frame at the C_life Bike Hub and has been working once a week for a few weeks fixing it up at the bike repair workshops. Leena loves to bike herself and is excited to see that Päivi has learned so much in so little time.

1:30 - Credit system

After lunch Leena offers to pay for her salad but Päivi quickly ex-plains that she has saved up enough C_life credits to earn her big discounts at the Kitchen Lab. She tells Leena that by cutting down on her energy consumption in her home she has been able to save money, which also earns her C_life credits. On their way out of the Kitchen Lab Leena spots a visualization that tracks where the Kitchen Lab food originates from. She is really amazed to discover that almost all of the food is produced in Finland!

1:40

Leena strolls with Päivi on her way back to work. They chat about meeting up later, and decide to visit the C_life sauna together sometime next week.

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Tom

TOM

35 years oldSingle maleWorks for Nokia from workspace at C-life

07:00 - Home Assistant weather forecast

Tom is woken by a light on his desk gently glowing blue, predict-ing a cold day ahead based on local weather data. He hops out of bed and gets dressed, taking note of the weather prediction displayed on the Home Assistant. Over breakfast, Tom spots his coffee is getting low and quickly places an order for more through the food application on his Home Assistant —it’ll be delivered later today to his food delivery ‘inbox’.

08:00 - Home Assistant, food orders

Tom has a quick shower, attempting to maintain his efficient real-time water use (and more importantly, cost) shown on the glass water meter built into the shower. His water efficiency is the best in his block, nearly the best in his precinct. After breakfast he checks on a few items in his pantry, swiftly using his Home Assistant to order items from his grocer. His rewards account, which links his green utility use with local business, gives small incentives such as free delivery and small discounts on locally sourced items.

09:00 - Incubator space

Tom heads out to work, bypassing the smart bike share system located outside his apartment. Today he’s using the co-working office, so the bike won’t be necessary. Even so, the bike-share stand recognizes his rewards card, glowing green to reflect his recent bicycle use. Walking through the courtyard, Tom doesn’t even glance at the transport congestion map displayed in front of the co-working space—as he no longer needs to commute long distances, he rarely even thinks about road traffic. Tom swipes his rewards card to sign into his shared office space. He rented this space for the week, as he has an important client meeting to prepare for. His booking included a single desk hub, access to the kitchen facilities as well as space to meet with a client. The tempo-rary working space is a good option for a designer like Tom, cheap enough to be affordable, whilst providing good facilities for him to work, alongside what’s usually good social interaction.

10:00

Tom pauses to get a coffee, bumping into Matias, a colleague he is working with on a new prototype for Nokia. They agree to meet again later that day before the meeting, joking about how much more often they see each other since starting their new co-sharing style of work.

12:00 - Smart reward card

Tom ducks out to grab lunch from the cafe. His C_life rewards card gives him a small discount at all local retailers—which he appreci-ates while he’s enjoying his sandwich, sitting in the shade of the energy sculpture in the public square.

13:00

As Tom returns to his desk space, it brightens as he approaches it, the desk sensors reacting to his presence. Tom prefers his new work space, which is customised to his preferences.

15:00 - Incubator FabLab

Tom meets up with Matias outside the library. There they spend some time tweaking the 3D model for printing, then stop by the on-demand 3D printer (a new start-up venture supported by the C_life

FabLab) to pick up the fully-working 3D model waiting for them. Tom sent the 3D model to the other offices for printing also, so the dispersed team can all review the same model physically, while discussing online.

16:00 - Mobile applications

Tom receives a notice on his mobile phone telling him his smart grocery delivery has arrived—his small order of coffee, milk and bread is in his ‘in-box’ courtesy of the bicycle delivery system. The alert also notifies Tom that his rewards card has been updated with more credits. Tom’s virtual C_life self has shrunk two full shoe-sizes, indicating his carbon footprint is decreasing. With a surplus of credits Tom decides it would be nice to use some of them to book the private section of the communal Sauna; he asks Matias if he’d like to join.

17:00 - Global connectivity

After Tom attends the teleprescence meeting with his team, he relaxes by chatting with Matias. They’re both very impressed with the rapid prototyping ability their team now has. Their 3D model allowed the whole team to give feedback on the design.

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18:00 - Mobile application

After work Tom and Matias make their way to the Sauna. While on the way Tom and Matias decide they’re a little hungry so Tom uses some of his surplus credits to order some food to be delivered to the Sauna, using his mobile phone. Matias insists on paying, but Tom explains that it doesn’t cost him anything since hes been able to accumulate so many credits by drastically reducing his carbon footprint.

19:00 - Smart Home delivery in-box

Hungry again, Tom finally heads home and picks up his groceries from the beautifully-carved in-boxes in the lobby of his building. After a quick dinner, he settles down to relax in front of his laptop, on which he streams the latest Veikkausliiga match. Tom’s friend Christian (who lives on the floor above his) is also watching the game, which they discover when they see each other’s online posts. They agree to meet up to watch the rest of the game to-gether, then head to the lounge bar on the ground floor for a drink, while they dissect the day’s play.

23:00

As Tom falls into bed, he sets his sleepometer (a tool which measures his sleeping patterns) before ‘checking in’ to his shared working space for the morning. He briefly attempts to read a bit more of his book, but swiftly falls asleep.

7:45

Niko slowly wakes up, as a warm light slowly creeps across the room, mimicking the sun rising. He heads into the living room, looking out of the large windows into the dark outside, and he notices the gentle glow of other lights emerging across C_life.

08:00

Niko heads into the kitchen for some rye bread and cheese with cranberry juice. Mum tells him the cranberries are from the garden downstairs. He learned in school that Finland has to buy a lot of fruit from abroad. Great to have fruit growing right outside.

09:00

Over to the bus-stop with Mum. As they stroll through the trees heading for the edge of the apartment block, he can see the bus-stop beginning to gently glow, indicating the bus isn’t far off.

09:30—15:00 - Global connectivity

Today at school Niko gets to go on a field trip to a small organic farm located outside Helsinki. While there, Niko and the other children learn about cultivating local agriculture. Part of the trip involves showing the children how the food is grown, and trans-ported to Helsinki. Niko learns that some of the food is brought directly to the farmers market at C_life!

15:00

He’s happy to see Mum waiting for him at the bus-stop; he tells her all about his trip to the farm. Niko asks his Mom if he can go with her to the market next time so he can show her which food came from the farm he visited. After school Niko, his mother and Milla head home and after a quick snack they leave for the Incubator where Niko is taking part in a workshop put on by some of the peo-ple working in the Incubator. Niko is excited: he has been working on a Smart Lego model for a while now. He babbles excitedly to his Mum that he can make the toy ping by waving at it. “That’s nice, dear”, she says.

NIKO

8 years oldSchool studentSon of Katariina

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16:00

The FabLab is strewn with cool things; bits of Smart Lego, Ar-duino, cables, batteries, solar chargers, glue. A few other kids his age are there, over in the area reserved for ‘early learning’ about hardware hacking. The other side of the FabLab has serious-look-ing young men and women making Proper Things.

18:00 - Community interaction

His Mum drags him out of the FabLab at 6pm, and they walk back home. As they walk home Niko feels a gentle buzz in his pocket, and he pulls his Nokia out to discover a picture of Hanna on the screen. Looking up, he sees her coming round the corner and says “Hei” as she smiles. Mum isn’t sure he should have a phone at his age, but he likes it. At home Niko works on his homework, using the Home Assistant while sitting at the kitchen table. The app suggests a few friends in the block who are doing similar exercises, so he knows he can go and ask them for help if he needs to. But he finds all this maths stuff easy, and races through it. His friend Olli knocks on the door, asking for help with the assignment, and they work on the last few problems together.

19:00

Dinner. He talks to his Mum about her day, and then leaves her to do the washing up. He’s surprised she lets him get away with that, but Mum seems a bit distracted. He grabs the Home Assistant and brings it into the living room and fires up a local role-playing game.

19:30 Demand management - comparison

His Mum comes in to the living room waving her rewards card at him again. “Niko, I’m trying to hit our energy targets again, and you’re not helping.” She shows him the Home Assistant in her hand and points to the information visualization which shows the household cost and energy goals for the week, compared to their goals. “And you’ve spent too long in front of screens today.” Niko sighs. A glance out of the window reveals the tall crane-like energy sculpture over the block is glowing green, which indicates that the off-site C_life generator is currently generating sufficient renewable energy to power the block. He’s an inquisitive boy, and wonders where the off-site generators are and what they look like. He knows he could find out if he looked at the C_life community portal, which explains exactly how the apartments work. Later.

Niko signs off in the game. He has three friends from C_life online in the same game and he says he’ll see them in the gardens. He asks his Mum if he can meet his friends in the gardens—Mum always says yes to this, as it’s safe, well-lit, and visible from the apartment, as well as being what she calls A Good Thing. “Grab some carrots while you’re there, if they’ve got any”, Mum says. Niko replies with a weary sigh, “Mum, you can see yourself.” He hands her the Home Assistant, which has an app showing what’s growing in the garden at any one time. His Mum says he’s turning into a teenager already. He doesn’t know what this means but thinks it’s probably quite good.

Down through the hallway, he notes from the gentle glow outside each doorway that his Mum’s efforts are paying off—their apart-ment number is glowing a soft green, whereas most others are orange, with a few even red. Well done Mum.

20:00

Niko and his mates are playing in the community garden. He sees various adults selecting vegetables for dinner, even though a glance at the garden’s live sculpture indicates that it’s running low on produce, due to the ‘soil acidity’, whatever that is.

21:00

Back in the apartment, he settles down next to his Mum on the couch. Mum is reading her book so he can’t watch TV. The TV isn’t on much these days anyway. He prefers to chat with his mates on his Home Assistant.

21:15

Bed. The night light in his room is in the shape of an old wooden house, and slowly pulsing with little pin-pricks of soft green light, which he knows means that they’re still hitting their energy targets. Unlike a lot of kids he actually has a sense of how much energy it takes to make his life. Or at least that’s how he sees it. Niko drifts off to sleep, contented.

Niko

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Matias

MATIAS

32 years oldSingleWorks for Nokia, lives in C_life

07:00

Matias wakes up, his alarm ringing loudly. He steps into the bath-room hoping the shower will wake him up.

08:00 - Smart System home alerts

Over breakfast, Matias pores over his presentation notes, making small changes to the design. He ignores the orange glow of light now appearing above his door and the energy alerts displayed on his Home Assistant. After the prototype is finalised, he’ll just be tweaking the model—a welcome change which will give him a chance to relax and enjoy his new home.

09:00 - Transportation tips and services

Matias hurries to pack his bag and leave for work. He’ll be late to-day, but not by much since he’s now living so close. A tip from the community arrives to his phone showing how easy and sustain-able the bus would be for his trip to work. If he had more time he’d take the bus to work, but there’s a lot to do today so there’s really no option but to drive. He changes the option to receive tips. Ma-tias quickly leaves the apartment, leaving several lamps on in his haste to avoid the traffic. Walking out of C_life into the adjacent streets, Matias barely even notices the bicycle sharing silo which, according to his friend Tom, just happens to be as fast as a car in getting to the office.

10:00

Matias drives to work. For part of the way he is stuck in slow-moving traffic, an experience made worse by the steady stream of buses and bicycles moving past him in the transit lane.

11:00 - Delivery service - food

Matias makes his changes quickly, editing and revising the docu-ment he needs to present with Tom. Noticing all the empty desks, he asks one colleague where the rest of her team is. “At home,” it seems. Matias is sure he could probably be just as productive from C_life—he’s heard the printing facilities are top-notch and the wi-fi is very useful – but he’s part of several teams and doesn’t want to miss any important (or subtle) changes whilst he’s away. Just before leaving he orders the delivery from the grocer for the next couple of days with his favorite ingredients and chooses the delivery for tomorrow afternoon.

13:00 - Urban Informatics/ car sharing

Matias leaves for C_life to meet up with Tom, pleased to see the roads are clearer this time. Oddly enough, the only other driver on the road is one of the buses to C_life (which he tries his best to ignore). Matias is home again soon, and searching around for that hard-to-find parking spot—assisted by a small series of LED lights embedded in the pavement. Somehow the green glow of a free spot is visible even during the day. Matias is mildly irritated by the large number of the parking spaces allocated to the C_life car-sharing club.

14:00 - Home Assistant/ energy visualization

Matias quickly walks back to C_life. He stops by home to grab a quick bite to eat. Although the lights had turned themselves off, the home energy visualisation is still glowing red, perhaps due to his driving. An alert shows up on his Home Assistant telling him how much money he could save by more efficient usage of appli-ances. He makes a mental note to see what would happen to the energy visualisation if he left all appliances on.

15:00- Urban Informatics/ electricity sculpture

Matias and Tom meet up in the courtyard, underneath the large energy sculpture. Tom points up to it, commenting on how much better it seems—which confuses Matias for a split second, before remembering it relates to the whole C_life energy bill. He is still sceptical about the purpose of the whole thing. He’s never been sure what moves the sculpture but he doubts how much of an impact his light bulbs have when compared to the whole precinct. Surely the café and crèche would have a bigger impact than him, he thinks.

16:00

Matias and Tom meet with their UK colleagues over the free wi-fi, which is fast enough to handle the high-def telepresence. Matias is secretly impressed with this, thinking he should ask Tom about the temporary work space afterwards. The meeting goes very well, as both teams are able to discuss and refer to the 3D model and documentation at the same time.

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17:00 - Communal Sauna

Pleased at how smoothly their collaboration is going over such a distance Matias and Tom decide to head for the sauna. On their way over Tom orders them some food to be delivered to the sauna. Matias is quite hungry so they order plenty. While walking, Matias notices a change in the large scale display outside the co-working spaces, visualising the global connectivity happening over the C_life wi-fi network, which might have something to do with their recent meeting? He also notes that one of the ‘pop-up storefronts’ is being inhabited by a new kind of music listening booth, stream-ing a show direct from London’s East End. He knows Olof, the guy that started it, and heard he was planning to take advantage of Sitra’s ‘14-day lease’ deal, which enables start-ups to try out risky businesses in a low-risk environment. “What could I do with such a space?” he asks himself.

18:00 - Communal garden

In the sauna, Matias spends much of the hour pestering Tom for his opinion on the working spaces around C_life, excited about the prospect of not needing to drive to and from work each day. Tom only seems keen on discussing things Matias doesn’t want to talk about, like the amount of energy he conserves by growing vegetables in the C_life veggie patch (a few scrappy lettuce leaves don’t seem worth it), and how green his home energy visualisation has been lately. After a relaxing hour in the sauna, and enjoying some light snacks in the sauna lounge, Matias heads home, weary and tired.

19:30

Finally turning off his house lights, Matias collapses into bed and falls asleep to the sounds of small children playing in the court-yard below.

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Scenarios

Reaching out from C_lifeThese C_life client body scenarios were developed to explore how C_life could serve as a model for urban development in the larger context of sustainable strategies. The client body is recognised here as Sitra, SRV and VVO, as well as the City, as users of the C_life space.

MARKO

43 years oldMarriedVVO maintenance

08:00

Marko arrives on site at C_life and enters his office at the C_life central operations centre (in practice, a small room incorporating marketing suite, management team and operational equipment). He checks all the building’s ‘vital signs’ on the real-time C_life dashboard over his phone on the way in, so is already aware that everything appears to be generally in working order, with only a few small maintenance tasks left over from last week and no new additional tasks overnight. Marko has a super-user’s view of the building, able to read all sensors in and around C_life.

09:00

After dealing with a few of the tasks via the C_life users’ dash-board—he is able to respond directly to their requests, when they haven’t been able to tap into the community’s shared knowledge base and solve things themselves, and to indicate when tasks are pending or complete—Marko embarks on his first walk round of the day.

09:15

Marko stops to chat at the coffee stall outside the Sitra HQ. The coffee vendor is a constant ‘squeaky wheel’, assailing Marko about water pressure issues. Marko tries to coax him into using the C_life users’ dashboard to raise issues, and the coffee guy accedes. For now.

10:00

As part of his rounds, Marko uses the augmented reality mode of his super-user’s C_life dashboard to view real-time sensor data from behind the various service panels. This lets him read how the building is performing without opening panels, or indeed sensors requiring dials in the first place: simply by holding his phone over the QR codes stamped on the panels, the sensors wirelessly com-municate their data direct to his screen.

MINNA

32 years oldMarriedHelsinki city council’s planning department

14:00

Minna is preparing her monthly assessment of the recent urban development projects in Helsinki for her departmental meeting. Her favourite project by far is C_life, a recent mixed-use block project in Jätkäsaari, in large part due to the unprecedented level of data she is able to access about how the project is going. By log-ging onto the C_life API and dashboard as Helsinki City Council, Minna can pull up numerous data feeds on almost all aspect of everyday life in the block, with both real-time and longitudinal data expressed via sharp visualisations and query-able interfaces designed specifically for her.

15:30

As she’s pasting a movie of mobility patterns around C_life into her presentation, Minna notices that a recent change in the bus timetable may have had a detrimental effect on the retail patterns along the eastern edge. She decides to highlight this later.

17:00

By the time she’s approaching the end of her presentation, her colleagues are in awe at the quantity and quality of the data and visualisations that Minna has been able to draw from C_life. It’s as if she can peel open the top of the block and look inside to see what’s working and what isn’t. She pulls up the real-time city model that Helsinki City Council have commissioned (in collabo-ration with Sitra’s Helsinki Design Lab). C_life appears here as a glowing block streaming with data, surrounded by pulsing veins of transit patterns and some spots of environmental data from elsewhere in the city. By the end of the meeting, it becomes clear that C_life is offering a model for urban development and ‘gov 2.0’, partly due to this real-time, ongoing post-occupancy evalu-ation across numerous facets, from resident satisfaction to retail patterns, air quality to food production. It becomes an interactive toolkit for prototyping possibilities in Kalasatama, Espoo, Vantaa and beyond, with the EU showing real interest too.

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Scenarios

13:00

Sara is having lunch with potential business partners after a suc-cessful presentation to the Helsinki metropolitan region urban development forum, where she talked about their C_life develop-ment. She’d wowed the audience, not simply by indicating a suc-cessful project along all the usual statements of value involved in commercial property development, but also by foregrounding how forward-thinking she felt C_life was compared to traditional—or “20th century” as she referred to them—urban development proj-ects. Sara was able to demonstrate several genuinely innovative aspects that, for her and SRV, positioned the block as a “truly 21st century building”, such as its food production, retail mix, and a sustainable lifestyle enabled by contemporary technologies, the kind of technologies that consumers increasingly expect to aug-ment and enhance almost all aspects of their life.

Building on the data generated by C_life’s informatics suite—a dashboard populated by the C_life API, and then visualised in compelling fashion through the Helsinki City Council-led ‘data viz Olympics’ that had been held at C_life this year—Sara had indi-cated not only a rapid and effective sales campaign for the units, but high levels of resident satisfaction with significant operational benefits for their partner VVO, alongside the data emerging on demand reduction from the block—a 15% decrease in carbon as-sociated with lifestyle choices.

15:00

Helsinki Energia call to discuss the possibility of developing a variation on their successful installation at C_life—the C_life energy sculpture embedded in the façade—on another new SRV development. It recently won another sustainability award, as well as the various new media design/behavioural change awards, which have moved SRV into new areas of engagement around sustainability, beyond simple building practice.

SARA

26 years oldSingleSRV marketing

OUTI

28 years oldSitra incubator manager

09:15

Outi slips her bike into the bike-sharing pod, hearing the subtle >ping< which indicates another ‘+1’ on her C_life rewards. Step-ping out she looks across to the global connectivity installation over Sitra’s front doors. It indicates that much of the data flowing in and out of Sitra is centred on China—it’s 14:00 in Shanghai—with small bursts of activity to the US, where it’s the middle of the night. Outi loves this installation—it makes some of the otherwise invisible patterns of Sitra’s activity publicly visible in engaging fashion. The hands on the faux-clock face currently set to ‘Shang-hai’ are spinning wildly, indicating how much business Sitra—and Finland—does with China these days.

11:00

Outi is evaluating the tenancy and activity patterns across the C_life incubator. She looks across the smart nameplates the incubator presents to ‘the street’ outside, which indicate the grain of activity going on within, drawn from real-time network data. It’s evident that labs 2-3 have new craft activities going on within, whereas 4 has a new information design business in it. Lab 1 looks like it might be a financial services start-up. Once you can read these simple, and rather beautiful, visualisations, it’s clear what the incubator is doing for the C_life milieu, without compromising the privacy of the businesses within.

14:30

A workshop evaluating potential urban developments in Vantaa, Oulu and Tampere. They’re using data from C_life’s ongoing real-time post-occupancy, via the C_life API and dashboard, and Outi is indicating the effect of tenancy arrangements on occupancy rates in the incubator. She’s able to show the increased performance after they switched to a super-short-term leasing arrangement, in terms of data transfer and footfall—a proxy for activity—but also in the number of businesses and patent applications emerging from the site. C_life is replicable across these facets of activity.

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Scenarios are tracked and overlayed

Looking for spatial concentrations of activity

Interaction MapScenario Interactions Entwined

KATERIINANIKOTOMSEYMONMATIAS

Overlaying the scenarios onto the emerging c_life design indicates various areas of interaction and concentration.

This can be developed over time, as the details of both building design and service design becomes more refined, but this sketch of activity immediately begins to indicate a few key areas: apartments, workspaces, garden, courtyard/communal areas and transit environments.

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PlacesIllustrations of Urban Informatics, Smart Systems and services map

‘Smart pad’ interface onto various c_life apps

Places

In-shower water meter

Apartment number corridor footprint visualisation

Smart home delivery in-box

Waste sensors

Rewards energy monitor

Simple, furniture-based footprint feedback loops

The HomeA typical C_Life apartment

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Smart bus-stop roof bus presence indicator

Interaction via mobile phone and proximity

In-situ real-time transit planner incl. Low-carbon

Smart bike-sharing hub is nearby and integrated

Smart parking led lighting displays

Various environmental sensors monitoring production activity

Community noticeboard for allotment requests and gardening clubs

Real-time installations indicating ‘performance’ of natural systems

The Bus-stopTransit Environment

GardenCommunal Environment

Places

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Real-time installation makes visible patterns of connectivity & activity

Co-sharing hubs

Free public wi-fi enables co-working and flexible use of space

Real-time traffic congestion and low-carbon transit map

C_life carbon or energy sculpture/installation

Rewards system for retail incl. Food miles and local producer credits

Community noticeboard

Smart home delivery service

WorkplaceCommercial Environment

CourtyardCivic Environment

Places

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Concepts

464646 4747

Smart systems and urban informatics

Urban informatics is the practice of creating interactive buildings, spaces and cities. The area is emerging due to advances and changes in both technology and culture—specifically, pervasive connectivity enabled by mobile devices and wireless networks, and the emergence of sensor technologies to detect and understand how envi-ronments and communities are performing. Informatics describes how physical spaces are becoming digital, and how digital experiences are becoming physical in return. Designing this approach into C_life is a vital part of it becoming that ‘genuinely 21st century building’ that we envision.

As this is an emerging area, and there are few, if any, directly analogous situations, it is difficult to speak with certainty of its impact. However, there are some precedents, usually at the larger, urban scale (e.g. New Songdo City) or for a particular service (e.g. smart meters or bicycle sharing schemes) or at smaller scale (e.g. ‘wired-up’ environments such as fabFood). Each of these provides an indication of the value and interest in these strategies.

Yet it is probably fair to say that there is no equivalent ex-ample of a building which so holistically approaches the problem of low-carbon environments, enabled not solely by good building design but also through becoming a platform that enables users to tend towards sustainable living, making better decisions on better information. In this sense, C_life could be the first of its kind, a prototype urban environment that leads the world.

Without this holistic approach, it is likely that some simi-lar solutions may emerge organically, but with the kind of incoherent, fragmented and frustrating user experience which is all too common to poorly designed or emergent technology solutions— imagine a different username and password required to access each service in the block—but also without any strategic value, meaning data could not be accessed or exchanged to enable coherent report-ing, on carbon or anything else.

Urban Informatics

484848 4949

Just as it is an attempt to embed systems of behavioural change in everyday life, so the benefits are various and diverse. There are many ways in which an informatics product or service might enable uptake of sustainable services and reductions in carbon, how they might enrich the process of placemaking or knowledge work, reinforce social cohesion and health benefits, and so on. Similarly, those who benefit from such approaches are a diverse set, including the users of the building and the client body but also further strategic partners.

Finally, C_life could describe how many buildings in general may come to be designed, built and operated, as our societies move toward more sustainable practices. As similar smart buildings and neighbourhoods emerge, cities can strategically compare, construct, prototype, monitor and manage approaches to the forms of sustain-able living that must come to define the 21st century.

Related ideas are shown in mixed use, food and transport sections:Smart Delivery Boxes Smart Home Delivery Services c_life Rewards Smart Bus Stop Smart Bike Sharing Hub


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Responsive and ReplicableImbuing c_life with the capacity to measure its own progress, the smart systems and urban informatics strate-gies outlined here suggest both how c_life can become a genuinely ‘21st century building’ and how Helsinki itself might become a 21st century ‘smart city’.

The array of sensors sprinkled across the building and its surrounds will provide a new way of understanding how the city is performing across numerous facets, from resource use to retail to productivity. While data is used to drive real-time, responsive services that enable positive behavioural change, it also enables longitudinal analysis and strategic insight.

An informatics-enabled c_life can enable a kind of ongo-ing ‘post-occupancy evaluation’, in sharp contrast to traditional design and development practices which gen-erally stop observing and learning before people move in.

This data can provide c_life’s strategic partners—Sitra, SRV and VVO—as well as Helsinki City Council, with the formula for replicability. It enables these partners to un-derstand what is working and why, upon which paramet-ric models of urban development can be built, benefiting developers, managers and planners. Each subsequent informatics-enabled development builds toward real-time city models enabling measurement, comparison and pro-jection, and providing a strategic platform for sustainable urban development across Finland and beyond.


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Demand Management and Urban InformaticsSmart System

The Smart System will provide users with an intuitive means to understand how the choices we each make affect our global environment. The Smart System is enabled by ICT solutions and made visible through vari-ous services and applications. These applications enable interaction via multiple touchpoints - home appliances and displays, online, mobile devices and urban informat-ics platforms.

The Smart System will educate users by presenting data, which will in turn reveal behavioral patterns. By analyz-ing people’s energy consumption patterns, the Smart System can provide alternative solutions which coincide with the sustainable values of the Low2No block. The Smart System facilitates user-to-user interaction, allow-ing for a fluid exchange of ideas and values, promoting a strong social community committed to rethinking what it means to live “sustainably.”

Social networks will provide an avenue to engage the Low2No community, as well as facilitate an exchange of values and ideas between Low2No and the broader Hel-sinki community. The system enables multiple options and choices along with a range of interactions from rich engagement to automated presets. The Smart System is designed to fulfill the needs of a diverse user group and to facilitate multiple use scenarios. Home management tools provide solutions to check, control, and visualise real time energy consumption, empowering people to make informed decisions, while mobile and urban informatics solutions provide access to vital information outside of the home. On a community level the system enables direct access to Low2No facilities and other services, encouraging social interaction to strengthen community values.

Related ideas are shown in Sustainability Concept Report: Low2No Cooperative Energy Service Company


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It is important to emphasis that Check, Compare, and Act are not meant to serve as absolute rules. Rather they are intended to exist as conceptual guidelines while developing the Smart System framework. By analyzing system content in order to understand its relationship to people’s goals, the Smart System will continue to evolve as the needs of people evolve.

CHECKInteractions which provide people with a tangible way to see real time data regarding their energy consumption, and carbon impact.

COMPAREInteractions that allow people to visualize their data in order to observe trends in their behaviour but also compare their patterns to C_life, Helsinki, Finland, etc.

ACTInteractions which allow people to directly change or modify their behaviours based on the information they obtain through “CHECKING” and “COMPARING.” This could be real time information or tips provided by the system based on analysis of the user’s behavior, or custom settings for appliances which could be set and modified by the user.

We believe that this approach will garner a reduction in carbon emissions of between 5-15%. This is based on the references listed below, but—as with any contemporary technology—there is a strong need to prototype, install and observe these kinds of systems to verify the outcomes. The systems proposed here go beyond the simple data feedback loops of current smart meters or information displays; instead they are fully informed by service design and the principles underpinning behavioural change.

Interaction FrameworkCheck, Compare, Act!


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Check, Compare, Act!

Put simply, information visualization alone is unlikely to produce continued behavioural change. Simple feedback of data, divorced from context of use or too far removed from interactions with services and communities, is too easy to ignore. Our approach is to embed data feedback into everyday life, into the heart of the systems by which people live their lives. The feedback must also be action-able, and not just informative in nature, so that there is more likelihood of triggering the desirable behaviour.

In this respect, the Smart System strategies and applica-tions should not be considered outside of the context of the services and approaches that comprise C_life. Rather they are distributed interfaces to social services around the block and integrated into the architecture itself. Technically, informatics services are derived from the ‘service-oriented architecture’ which underpins the development. Similarly, the C_life rewards system de-scribed in the scenarios in section 4 is essentially a living version of the sustainability framework itself, producing ongoing monitoring of the building and its performance, the services and their users, the residents and workers and their activities.applications should not be considered outside of the context of the services and approaches that comprise C_life. Rather they are distributed interfaces to social services around the block, or integrated into the architecture itself. Informatics services will be derived from the ‘service-oriented architecture’ which underpins the development.

SMART 2020 report (‘SMART 2020: Enabling the low-carbon economy in the information age’, Global eSustainability Initiative/The Climate Group, 2008), which describes the affect of smart meters and similar initiatives with ICT, capable of reducing total global emissions by 15% by 2020. Further, a report by VTT describes the potential impact of an electronic rewards scheme regarding food consumption in Finland, with associated food-related carbon emission reductions in the order of 10-20% (Government Institute for Economic Research. Research Reports 143: till 6. Climate Bonus Project Report, WPI to 6. 2009).

References


585858 5959

ICT StrategyThe smart systems concepts will create a disparate range of requirements for ICT (Information and Communications Technology). We have concentrated on energy demand management for the Concept Report, due to the high impact on the low carbon objectives for Low2No. We have identified three groups of users with specific ICT require-ments:

1. Consumer feedback through public and private feedback loops

2. Information requirements for resource/ campaign managers

3. Executive and management information.

For the consumer level data people need to be able to ac-cess information in a variety of ways about their own con-sumption, compared to others. The demand management systems therefore create a set of requirements for a robust information-services architecture which can deliver deep and wide data to a variety of user oriented applications, i.e. device-level data which can be aggregated per apartment across the block. This information-services architecture must provide a convenient, intelligible and integrated presentation to occupants and building managers.

There may be a role within the Low2No block or the Sitra office for resource (e.g. energy) managers or campaign managers. These roles may wish to run campaigns or be-havioural change initiatives on a regular basis to continu-ously improve the performance of the block or Sitra space. Data will be important for them to assess progress.


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ICT Strategy

There will be a need for information aimed at executives and managers within Sitra (in particular) to help assess and manage the environmental performance of Sitra. This information will need to be integrated into Sitra IT systems.

However these requirements cannot be delivered through the traditional building management system architecture. Up to this, the main requirement for managing building performance has been to manage and carry out build-ing controls, rather than collecting and handling large amounts of data on energy or other resource consumption. Furthermore, the traditional approach usually implies the use of closed, proprietary systems-level protocols which impede the aggregation of data to produce actionable infor-mation. Therefore, a new approach is required.

We have identified an approach based on industry standard modern ICT design principles which can deliver the robust information-services architecture required to manage data and deliver control. The essence of this approach is that discrete data and control functions are presented as re-usable “services” which communicate by means of open, standard protocols. A “service bus” can then be used to provide a flexible means to integrate and to combine the services into high-level functions of value to the building occupants and operators. This arrangement is commonly described as a “service oriented architecture” (SOA). The SOA approach would allow for the integration of diverse meters, sensors and building management systems, together with value add data such as energy source and business activities, to deliver a robust platform for delivery of data through a variety of applications. In this way, the functionality can be built up over time and new services can be phased in to meet the occupation and programme schedule.

There is now increasing demand from building owners and managers for data on energy and resource consumption within their buildings and the SOA approach is gaining acceptance within the industry. We have surveyed key suppliers and it is clear that vendors are responding with new products and services. Furthermore industry analysts confirm that this is the direction of travel for the building controls and ICT industry.

We recommend that the Low2No project investigate further the products and services to deliver a SOA solution in the block in order to deliver the robust information-services ar-chitecture required for behavioural change. The next steps will be to do more detailed requirements gathering and do further market testing to establish costs, implications for the capital programme, procurement options, implications for operations and maintenance, and for spatial layouts within the block.

This approach could also be the foundation of a city wide scheme regarding the instrumentation of the built environ-ment in Helsinki to create knowledge and information based services in the incubation space.


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Sustainability Framework

Concept Positioning

Inspired DesignSocial InnovationEnvironmental ConnectivityEconomic VitalityDiffusion of Techniques

Low2NoNot Recommended

The Home AssistantThe goal of the Home Assistant is to cut energy consump-tion. An information framework of Check, Compare and Act helps people to visually understand and change their behavioral patterns. The Home assistant enables interac-tion with a larger community network, and encourages the values of sustainability within the Low2No communi-ty by providing people with a direct way to act or change their behaviour in order meet their sustainability goals. With the Home Assistant people can analyze their con-sumption/cost data in order to efficiently take advantage of dynamic pricing, suggested footprint reductions or of community facilities and services.

The System enables multiple options and choices. A range of interactions from rich engagement to auto-mated presets. It is targeted to diverse user groups to facilitate multiple use scenarios. Glanceable screens enable people to “act” on information they receive from the device through notifications and alerts. Further sec-tions allow people to monitor their monthly energy bill, total consumption and dynamic pricing options. Home Management tools provide a solution to check, control, and visualise real time energy consumption on appliance level. On a community level the system provides direct access to Low2No facilities and other services encouraging social interaction to strengthen community values.

Concepts

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References

Low2No TreeMeaningful representations of energy data provide alternative ways to understand carbon impact.

Energy Clock

Energy data provided through ambient visualisation, creates a quick understanding of current and past behavior.

Energy TimelineComplex information is visualised through a logarithmic data analysis revealing to users their behavioural patterns.

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Grocery delivery

19:30

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wind energy offers

Home Assistant

Energy Smart Meter

AlessiTab

Google Power Meter

Service Oriented-ArchitectureIT infrastructure usage information Messaging and alerting service, c_life social networking service, Mobile Device information, Real-time & historical data service

OwnershipCould be commissioned, owned and developed by Sitra as part of Sitra HQ building Possibly also funded by advertising, NB: should be designed in context of architectural and wayfinding design

Role Supplies and visualises precise personal energy data in order to help people understand their carbon impact and make better choices.

BenefitsCreates awareness, instantly accessible. Helps people reduce their cost and energy consumption. Strengthens community.

InteractionAmbient, glancing, multi-touch screen. Web and mobile synchronisation. Full integration with community services.

BehavioralCreates social awareness. Motivates users by providing rewards and challenges. Encourages users to exchange ideas and information.

Data RequiredReal-time personal energy consumption data. Community information and social network services database. Aggregate community energy data.

Related ServicesMobile applications, urban informatics, community social network systems.

Concepts

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Concept Positioning



Mobile Low2No applications enable residents to access Low2No services and manage their carbon footprint or energy consumption anytime, or anywhere. Mobile applications encourage participation in the process of changing behavioral patterns by encouraging individuals to track their own data. These applications can provide people with tailored features in a more flexible and contextual manner. Mobile applications can collect /monitor environmental datasets (e.g. transport choices, travel distances, energy consumption, carbon footprint, etc.) and connect them with services, facilities or device controls.

As the mobile devices are more personal both in terms of contained data and emotional attachment, the way in which people interact with the Smart System can be made more spontaneous, enjoyable and contextual.

Mobile Applications

Concepts

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References

Low2No TreeApplication Screens

Low2No ClockApplication Screens

My Fry

Con EdisonThe Power of Green

The Green Machine

Service Oriented-ArchitectureIT infrastructure usage information Messaging and alerting service, c_life social networking service, Home Assistant data, Real-time & historical data service

OwnershipCould be commissioned, owned and developed by Sitra as part of Sitra HQ building Possibly also funded by advertising, NB: should be designed in context of architectural and wayfinding design

Role Providing a larger framework for understanding your energy consumption.

BenefitsAlways with you, providing instant feedback on the go, tracks personal progress. Fully integrated with Home Assistant, and social network systems.

InteractionAmbient, glancing, multi-touch screen. Web and Home Assistant synchronisation. Full integration with community services.

BehavioralCreates social awareness. Motivates users by providing rewards and challenges. Encourages person to person interaction.

Data RequiredReal-time personal energy consumption data. Community information and social network services database. Aggregate community energy data.

Related ServicesHome Assistant, urban informatics, community social network systems.

Mobile ApplicationsConcepts

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Concepts


Concept Positioning



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Helsinki city transit

SLQ Free wifi

Federation Square wifi

Role General purpose shelter and wifi amenities in the public spaces. Wifi pods are finely detailed and comfortable places to stay whilst using the wifi, providing power and warmth to users.

BenefitsStimulates local economy

Encourages round-the-clock use of communal spaces, leading to safety

Allows anonymous yet fine grain detail on the global internet connectivity

InteractionWeb/mobile interaction

Physical structures also have built-in energy metering displays

BehavioralSocial proof

Productive public spaces

Data RequiredBroadband access.

Precinct energy metering

Related ServicesPotentially other Helsinki-wide wifi and/or co-working schemes

As has been observed in a number of civic scale public spaces (e.g. Melbourne’s Federation Square, State Library of Queensland, Brisbane), free wifi services makes a significant contribution to the activation of contemporary places, engendering safe, social, creative and productive environments.

The inclusion of free wifi also enables other services to blend seamlessly throughout the precinct, with systems such as smart transit or c_life rewards programme using it as a platform. Pervasive connectivity means productive space can be dispersed across the block, meaning most places can become workplaces. Comfortable amenity (power, shelter possibly including shade and heating) needs to be provided as part of ‘street furniture’ designed with laptop use in mind. Patterns of use can be dis-played on community noticeboard and smart workplace displays.

Pervasive free WiFiWiFi service for general purpose across site

OPERATIONAL BENEFITSTIMULATES INNOVATION

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Concept Positioning



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Concepts

London CLOUD

Barangaroo

Nuage Vert (HE)

Role Civic feedback loop, precinct energy footprint display, public art and placemaking.

BenefitsDemand management, marketing, placemaking.

InteractionAmbient glanceable data, abstract sculptural element gives ‘at a glance’ review.

BehavioralCivic feedback loop works within a series of services addressing energy use.

Data RequiredFootprint data for c_life apartments.

Related ServicesExternal c_life API for digital art.

Spatial requirements

To be defined at next stage

Civic-scale feedback loop on collective c_life footprint

The energy sculpture redefines the building as a re-sponsive landmark, an indicator of aggregated private behaviour, using the building form as a public canvas for the performance of the precinct.

Landmark energy visualisation for the complex, driven by realtime aggregate performance of c_life. Visible from inside and outside of the complex, the installation should be derived from the emerging architectural language for c_life, whilst also referencing the previous incarnation of the site, and the shift in economic and productive focus from port/trade to carbon/energy. While the installation is essentially sculptural, and so only interactive in the sense that a resident’s energy profile drives the perfor-mance of the sculpture, it has a ‘digital shadow’ in the form of aggregate data made available via the c_life API, such that others can build upon the data.

Energy Sculpture

SOCIAL COHESION

CARBON -10%RESOURCE- RELATED

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Concept Positioning



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Concepts

The community noticeboard is an integrated display for events and information, with information curated for and by the community. It is a physical space for social incidental interactions. A series of strips of display screens, designed as integral part of the building architecture, curving around corners of communal spaces (stairwells, lobbies, etc.), and so derived from emerging architectural language of c_life.

The display screens elements are contrasted with strips of other relevant materials (wood, stone, clear glass etc.) which also enable traditional (paper-based) noticeboard. Unusual aspect ratio on purpose in order to avoid non-community co-option and display blindness. Provides c_life community with collaborative space for announcements, calendars, events (wayfinding), apps, games, streaming video, audio. ‘Strips’ of displays can have particular functions - and some are at kids’ eye-level - and be combined in multiple ways. When in ‘sleep mode’ reverts to large scale energy visualisa-tion purpose-designed for these displays.

Bespoke display for general purpose community infoCommunity Noticeboard

SOCIAL COHESION

CARBON -10%RESOURCE- RELATED

TokyoMidtown

Wood Design Hotel

RISD Campus Notice boards

Role Social cohesion, & feedback, activation of public space, civic wayfinding.

BenefitsCarbon reduction through uptake of public transport, Social cohesion, Health benefits, Detailed customer/user information, Strategic value to Sitra and Helsinki.

Interaction

Interactive (motion, touch) and ambient, glanceable information. Includes API and scheduling interface for online use.

BehavioralCivic feedback loop is part of a series of other services encouraging considered energy use.

Data Required

Community information database, Calendar modules, Aggregate energy model, User ID

Related ServicesHome assistant, platform for ‘Resource Share’

DependenciesIntegration with home assistant services and 3rd party information, open-source API

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Concepts

5 June 2009 Giovanni de Niederhausern

4 June 2009 Carlo Ratti

5 June 2009 Dan Hill












8 June 2009 Alvise Simondetti



8 June 2009 Giovanni de Niederhausern9 June 2009 Giovanni de Niederhausern


































19 June 2009 Atmos


24 June 2009 Tomas Saraceno

24 June 2009 Didier Madoc Jones


26 June 2009 Walter Nicolino

26 June 2009 Atmos



29 June 2009 Atmos


29 June 2009 Atmos


29 June 2009 Atmos


30 June 2009 Atmos


30 June 2009 Marco Santambrogio

1 July 2009 Giovanni de Niederhausern

1 July 2009 Atmos

1 July 2009 Atmos

3 July 2009 Carlo Rattti

3 July 2009 Carlo Rattti

3 July 2009 Giovanni de Niederhausern

3 July 2009 Serena Brovelli

3 July 2009 Carlo Ratti


3 July 2009 Atmos

3 July 2009 Dan Hill

3 July 2009 Atmos


5 July 2009 Dan Hill

29 June 2009 Carlo Ratti 17 June 2009 Carlo Ratti



GOOGLE

SENSEABLE CITY LABWILLIAM J MITCHELL

ANTONI MUNTADAS

TOMAS SARACENO

ARUPATMOS

GMJ

AGENCE TER

CARLORATTIASSOCIATI

CATERINA GINzBURG

STUDIO fM MILANOMARCO SANTAMBROGIO

UMBERTO ECOGIULIANO DA EMPOLI

CHRIS BANGLE

SCHLAICH BERGERMANN UND PARTNER

MUf

MARGO MILLER

ARUP

CLOUD email viz

Roppongi Hills

Dr Strangelove

Role Distributed workplace, civic feedback loop, making invisible knowledge-based work visible, public art, innovation stimulus and placemaking.

BenefitsPlacemaking, by describing ‘grain’ of activity of Sitra, stimulates innovation (through API), activation of public space through wi-fi, branding, strategic value to Sitra and Helsinki.

InteractionAmbient & glancable, Web-based version enables longitudinal analysis, API for external collaboration, direct interaction around booking services.

BehavioralPublic display element enables social proof around knowledge work, innovation and connectedness, behavioural convenience.

Data RequiredAggregate data for network activity, IP address mapping, web scraping data.

Related ServicesSitra innovation dashboard, c_life API, incubator.

DependenciesTBD

Co-working, wireless and knowledge connectivity

Knowledge work can often be largely invisible compared to other kinds of industry, yet social proof is required to make productive statements about what c_life’s workplaces are about (part of a place-making strategy) and to demonstrate patterns of innovation activity occurring within.

Pervasive free wireless connectivity and bespoke book-able hubs enables co-working to occur, producing what SMART 2020 calls carbon ‘dematerialisation’. This work leaves clear digital traces, driving a connectivity artwork (‘world clocks’ and maps) tracing patterns of network activity globally in real-time. In this way, patterns of global activity—New York waking up, Shanghai stock exchange etc.—can be perceived in a subtly engaging fashion. The grain of knowledge work, from Sitra’s HQ and through the site, emerges in these pat-terns. Use of the hubs is tracked and rewarded by the c_life rewards system.

Smart Workplace

STIMULATES INNOVATION

PLACEMAKING

CARBON -10% DEMATERIAL- ISATION

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Concept Positioning


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Concepts

London CLOUD

N Building Tokyo

Cannes multi-touch

Real-time displays embedded in retail

Role Signage feature unifies identity, wayfinding, retail info, community info and rewards.

BenefitsIdentity and branding, wayfinding, demand reduction, reinforces local economy.

InteractionAmbient glanceable data, higher resolution signage, touch interactivity.

BehavioralRewards/targets system, positive reinforcement and behavioural convenience.

Data RequiredRetail service unit resource use metering, service provision database, c_life rewards API.

Related Servicesc_life rewards, use of home assistant for retail.

The nameplate design combines elegant multi-touch inter-face with responsive branding elements to inform a coher-ent retail identity, highlighting the social, environmental and incentive feedback loops supporting the c_life retail experience. Elegant active OLED slabs adorn retail units and shared services (laundry, sauna etc). These discreet el-ements provide a consistent layer of identity and behaviour across these diverse spaces.

The functionality of the nameplates cycles around a few core functions, its multi-touch displays sharing a) resource use (how the greywater from the laundry is heading for the garden, for instance), b) rewards system activity (visibly flashing green as you leave the grocers, having shopped sustainably), and c) basic information such as opening hours and booking functionality (using multi-touch or mobile to casually reserve space in the sauna). The quick functionality enables behavioural convenience – access to shared services – while the interactive display works as a civic feedback loop, positively reinforcing actions.

Smart Nameplate

STRATEGIC INITIATIVE

CARBON -5% RESOURCE- RELATED

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Concept Positioning



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Concepts

House numbers

Place-stat

House numbers

Role Real time ambient resource use for apartments. Creates civic awareness for block performance as well as individual.

BenefitsCarbon reduction through demand reduction, strategic information to SRV, VVO, Sitra and

Helsinki.

InteractionAmbient, glanceable. Civic and personal, web and mobile based overlay.

BehavioralPublic display element enables social proof.

Data RequiredAggregate metering for apartments. Access to c_life API.

Related Servicesc_life rewards, home assistant.

Real-time feedback loops on energy/footprint

Carbon data is displayed in ways which rely on ambient rather than screen information. Simple feedback occurs via subtle touch points, such as a childs’ night light or an apartment number, indicating the current energy footprint. Apartments have a series of small interactive installations that provide interfaces onto various activities, ranging from energy to waste to food. Interaction is built into physical devices - avoiding screens where possible - which feel at home in the apartments due to sharing design language, and often built into furniture or other interior elements (avoiding reliance on screens where possible). These might include features such as simple night lights in kids’ rooms conveying a simple aggregate performance indicator, traditional Helsinki-style apartment numbers over the door which double as simple energy visualisations placed in the semi-public environment of a corridor, sensors tracking waste feedback performance in situ, and so on. Behav-ioural modes are centred on social proof and behavioural convenience.

Apartment Energy Visualisations

8

CARBON -10% ENERGY- RELATED

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Concept Positioning


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Concepts

Maritime markings

Brass gauge

Shower meter

Role Real-time resource use information encourages efficient water/resource use.

BenefitsDemand reduction, detailed customer/user information, strategic value to SRV, VVO, Sitra, Helsinki.

InteractionAmbient glanceable data.

BehavioralFeedback on personal activity, as part of wider rewards system.

Data RequiredIndicator of shower usage and access to rewards API.

Related Servicesc_life rewards and Home Assistant.

The water meter is an interface for resource use interac-tion located at the point of decision. The meter serves as a gauge of activity, providing ‘glance-able’ feedback in real time, as the water is being used. Part of the overall suite of services distributed across apartments, the water meter also avoids the use of simplistic screens, designed more as a beautiful brass and glass gauge that nods to both the materials used through the building as well as Jätkäsaari’s maritime past. It is a physical device driven by data, in this case data on average shower times, and so one aspect of water use in the apartment. The gauge displays both personal averages as well as averages for the block and c_life as a whole. Data on water usage is also taken into account in overall footprint/targets for the apartment and block, and aggregated into ‘scores’ for c_life overall. Simple game-like elements–including local targets and/or rewards–can be incorporated into the interaction design.

Feedback on real-time resource useWater Meter

CARBON -5% RESOURCE-RELATED

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Concept Positioning



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Concepts

CAFE WASTE

GARDEN PRODUCE

CAFE FOOD

FERTILIZER FOR GARDEN

BIOMASS BREAKDOWN

GAS

NUTRIENT CYCLE

HOME GARDENING

SENSOR NETWORK

EDUCATION SOCIAL CYCLE

SOCIAL NETWORK

GARDEN PATRONAGE

TENDING THE GARDEN

WIFI

REALTIME FEEDBACK

GREEN CREDITS

DIGITAL CYCLE

85

Natural Fuse

Brisbane Backyard

Brisbane Backyard

Role Encourages gardening by indicating levels and types of produce available while illustrating processes of growing, harvesting.

BenefitsDemand reduction (through local production), social cohesion, reinforces sustainable supply chains, detailed customer/user information, strategic value to SRV, VVO, Sitra, Helsinki.

InteractionAmbient, glanceable.

BehavioralSocial proof, positive reinforcement and behavioural convenience.

Data RequiredAccess to c_life API, especially environmental sensors and rewards system access.

Related ServicesRewards system, pocket balconies.

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Distributed sensor networks will enable smarter interac-tion with local food production, giving a richer aware-ness around growth cycles, nutrient requirements and rewards for ongoing user activity. Augmented garden experience designed to encourage uptake and awareness of processes around food production and the ‘natural en-vironment’, such as closed nutrient cycles, closed water cycles and social cycles (interactions with garden and allotments, including tracking and rewarding usage.)

Several showcase areas include a tool display/resource, which also incorporates cheap sensors for tracking growth and plant activity alongside traditional garden-ing equipment. Also a ‘take-home’ pack which enables people to track growth and productivity at home, such that cuttings from the garden can spread across c_life, Jätkäsaari and Helsinki. Data from garden (and commu-nity) ‘performance’ is made available via c_life API.

Sensors monitoring performance, feedback loops


Garden Installation

pick me!

SOCIAL COHESION

CARBON -10%FOOD-RELATED

86 8787


Concept Positioning



Concepts

Pachube porthole

QR code

Augmented reality

Role Simplifies and enhances operations and maintenance functions. Reduces cost of operation equipment and enables easier maintenance.

BenefitsReduces cost of operational equipment (no need for built-in displays), enables easier maintenance, Strategic value to VVO, Sitra, Helsinki.

InteractionAugmented reality app over smart phone, triggered by a QR code.

Data RequiredAccess to c_life API.

Related ServicesHome assistant, building management sw

Efficient operations will be enabled by continuous access to sensor data, such as on-site augmented reality ap-plications. Maintenance and operations can be enhanced through deploying sensors throughout the service layers, and then accessing these wireless sensor networks on web/mobile dashboards.

Additionally, the ‘rounds’ for maintenance staff can be simplified by a bespoke augmented reality application running on a smartphone. This can access the real-time data from the wireless sensors behind panels, overlay-ing performance data, including historical data as well as current values. In this way, status checks need not include opening service panels while services need not include dials or displays.

Augmented Reality Operations Dashboard

OPERATIONAL BENEFIT

888888 8989

The block’s mix of uses has been a design requirement from the beginning of the project, to create an attractive and densely lived site. For Helsinki and Finland, this is a change of paradigm in contemporary urbanism. It is rare that owned, subsidized and rented apartments coexist with retail activities and office spaces. The Low2No mul-tidisciplinary design team has been working to turn this into real synergy: an ecosystem of retail and community services that make Low2No a winning business case-study and support more sustainable lifestyles.

Low2No mixed use strategy, fully conceived in phase 1, was to exploit the retail and community space to offer people enjoyable, convenient and sustainable alterna-tives to fulfill their usual needs: eating, moving, saunas, washing clothes. Service offerings support immediate everyday activities and routines around living and work-ing, going beyond common housing facilities currently provided by real estate managers.

The goal of phase 2 was to translate this strategy into tangible business opportunity for real entrepreneurs and real users, and to work collaboratively with them to de-ploy the mixed-use strategy and feed it with their needs and entrepreneurial experience.

6 entrepreneurs that already promote sustainable choices through an offer of low-carbon, high quality and convenient products and services have been selected and involved in the design process. They operate in the fol-lowing businesses: local food restaurant, bio-cafeteria, local food grocery and farmers market, ecological laun-dry, communal sauna/well being services and bike rent/repair shop.

Low2No encourages carbon aware business models

Retail and community service offering strategy

Mixed use

909090 9191

Mixed use

They share the vision of the Low2No team and they aspire to make the most of their mutual collaboration and from the collaboration with the wider low-to-no community. Sharing values, business practices, resources and oppor-tunities is key in the rationale of the innovative business model that Low2No aims at promoting and piloting.

Phase 3 will be devoted to collaboratively setting up a joint business proposition in planning together with the City and other stakeholders: delivery needs, service stan-dards, supply chain transparency, service touchpoints, opening hours, communication strategy and cultural/community initiatives.

On the basis of such a business proposition, phase 3 will also engage in negotiations with the City with the aim of obtaining financial support, early introduction of public services in the surroundings and exception to building regulations.

At the same time a participatory design process has been conducted with possible users of the same services and concepts have been updated according to their feedback.

Related ideas are shown in food and transport sections: Food Hub Farmers Market Bike Repair Shop

Retail and Service Offerings

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Concepts

References

9393


Concept Positioning



Eco Laundry

The Eco Laundry is a centralised laundry system adopting an efficient cleaning process and environmentally friendly equipment. All the detergents adopted are biodegrad-able and the cleaning activity is certified according to EU environmental standards. The services are directed at residents and workers of the block, and offer both self- and staff-based services.The laundry centre is accessible 24/7 (even though only the self service area is open at night) and during the daily open hours also hosts repairing and sewing workshops. These activities are mainly aimed at teaching people how to take care of their own clothes and extend the life cycle of items but they additionally help build a sense of community. Due to the high number of children and the vicinity to some kindergartens, a nappy service completes the laundry offering. The nappy service may be also integrated to the existing maternity package provided by Kela. A home delivery system allows an easy access to the service.

Sewing Workship

Nappy Service

Sustainable Laundry

Stakeholders InvolvedPyykkis Oy

TargetResidents and workers of the Low2No block. Visitors to the area and the nearby park.

Role The solution encourages adoption of sustainable washing methods and products by making people aware of the impact of the daily washing activity. The sewing and workshop activities contribute to reducing the amount of fabric waste by encouraging extension of life span of clothes and fabrics through reuse and creating redesign.

BenefitsIt reduces impact of laundry activities in terms of resources usage and detergents adopted. Through supply of a nappy service addressed both to private and public customers (e.g. kindergartens) it contributes to reducing waste production.

BehavioralIt helps increase awareness about impact of laundry activity, encourages adoption of washable nappies and helps extend life span of clothes and fabrics (through the sewing and repairing workshops).

Data RequiredData on resource usage and consumption have to be gathered and made accessible to customers for increased understanding of the added value of the solution and the social, economic and environmental benefits.

Related ServicesThe communal gardens can take advantage of the Eco Laundry by reusing the grey water. Adoption of biodegradable detergents means the used water is not contaminated and thus reusable for watering plants and gardens. Moreover the Eco Laundry can be infrastructural, connected to the Communal Sauna for reusing the hot water and the steam produced by the sauna.

Encourage sustainable cleaning services in community

94

Concepts

9595

Refreshment service

Private Spaces

Communal spaces

Stakeholders InvolvedArlan Sauna

Target

Residents and workers of the Low2No block. Visitors to the area and the nearby park.

Role

It provides a sauna service, connected to traditional Finnish values. A communal service reduces private sauna demand.

Benefits

It decreases impact of sauna activity through resource sharing and usage of renewable energy sources. It also helps maintain the traditional culture and concept of sauna.

Behavioral

The communal service discourages demand for private and corporate saunas.

Data Required

Data on resource usage and consumption have to be gathered and made accessible to customers for increased understanding of the added value of the solution and the social, economic and environmental benefits.

Related Services

The sauna offering is integrated with a catering and refreshment service provided by the Food Hub. The sauna can be infrastructural, connected to the Eco Laundry in order to reuse the hot water and the steam produced through cleaning and drying processes.

The Communal Sauna is a traditional, wood-heated sauna. In addition to community spaces (one space for men and another one for women) the Communal Sauna offers private spaces which may be reserved for private gatherings. This sauna can be also booked for executive Sitra meeting and used as a VIP sauna. Fireplaces, dip-ping pools, curved benches in the cool-down spot, are all designed to support social scenarios. Healthy food and beverages are provided by the Food Hub.

Communal SaunaSupporting Finnish culture and values


Concept Positioning



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Concepts

Veggie Box

London bike share

Ocado OnTheGo

Role Low/no-carbon-based delivery service for various aspects of c_life, including food and drink, other retail, laundry etc.

BenefitsDemand reduction, stimulates local economy, reinforces sustainable supply chains, detailed customer/user information, strategic value to SRV, VVO, Sitra, Helsinki.

InteractionTouch (NFC) to enable transaction. Web and mobile interface to track/coordinate delivery. c_life rewards system integration. Ambient, glanceable data on ‘in-boxes’.

BehavioralRewards/target system, gives positive reinforcement for local purchases, Social proof.

Data Required

Access to c_life API, rewards server, user profiles & retail delivery systems.

Related ServicesCommunity supported agriculture schemes Garden, cafe, c_life rewards.

Spatial Requirements TBD: sqm of space allocated at groundlevel or at apartment, defined at next stage.

Deliveries are made to lobbies of blocks, where each apart-ment has a large, beautifully detailed and ornate wooden ‘smart pigeonhole’ known as a ‘smart in-box’, and sized such that it is capable of taking vegetable box deliveries. The box itself will be fitted with an RFID (or other) chip and notify the owner upon arrival, via a selected service such as email.

Each smart in-box has a small bank of LEDs used to display various information, ranging from notifications of the im-minent delivery of food to the owners’ c_life rewards status (optional), glowing yellow and green to promote the best sustainable behaviour patterns in the precinct, or perhaps aggregate food-miles across all in-boxes. This display has a positive affect on neighbouring behaviours, through social proof mechanisms which reinforce notions around com-munity and social sustainability.

Enabling delivery services for local residentsSmart Delivery Boxes


SOCIAL PROOF +30% REWARDS

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Concepts


Concept Positioning



9999

Ocado OnTheGo

Veggie box

Electric delivery van

Role Low/no-carbon-based delivery service for various aspects of c_life, including food and drink, other retail, laundry etc.

BenefitsDemand reduction

Stimulates local economy

Reinforces sustainable supply chains

Detailed customer/user information

Strategic value to SRV, VVO, Sitra, Helsinki

InteractionTouch (NFC) to enable transaction

Web- and mobile-based controls to track/coordinate delivery

Ambient, glanceable data on ‘in-boxes’

BehavioralReward/targets system

Positive reinforcement

Social proof

Data RequiredAccess to c_life rewards API

Related Servicesc_life rewards

Community supported agriculture schemes

Café

Retail

The local delivery system integrates local retailers and suppliers—including resource shares, repair shops and any other local business requiring movement of goods—with the c_life rewards system. Ideally, deliveries are conducted via bike or trolley i.e. utilising low or no-carbon vehicles, and arranged at convenient places such as point-of-purchase, where the rewards transaction can transmit details such as apartment number and ideal delivery time.

Delivery can be re-arranged and coordinated via mobile and other platforms if necessary—patterns of deliveries can also be visualised on the community noticeboard, leading to social proof.

Delivery service for local residentsSmart Home Delivery Service


CARBON -15% FOOD- RELATED

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Concept Positioning



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Concepts

Oyster card

Octopus card

Interra card

Role General-purpose token for c_life interactions, representing overall footprint/activity including ‘modules’ around food miles, local businesses.

BenefitsDemand reduction, stimulates local economy, reinforces sustainable supply chains, detailed customer/user information, strategic value to SRV, VVO, Sitra, Helsinki.

InteractionTouch-based (RFID) and/or near-field communication (NFC), web/mobile interaction.

BehavioralMotivational reward system, personal learning and positive reinforcement

Data Required

Access to c_life API (sensor data, all interaction data)

Access to all services (bike- & car-sharing, delivery etc.) incl. off-site services (e.g. public transit).

Dependencies Collaboration with 3rd party stakeholders such as retail and service providers, community organisations, civic and city service. Helsinki transit smartcards.

Reward and feedback system based on c_life interactions

The c_life reward and token system serves as a general purpose platform for c_life residents and users (and po-tentially beyond c_life, throughout Jätkäsaari and other developments, before spreading across Helsinki). A smart card- or mobile-based interaction —either near-field com-munication (NFC) or touch—that keeps track of various interactions throughout c_life, it’s designed to encourage sustainable behaviour through reward schemes, as per opt-in supermarket loyalty or frequent flyer schemes.

This can include encouraging use of local independent retail or production (registered at point-of-sale, it credits both retailer and producer, as well as rewarding resident/user), or logging hours put in in the community gardens, or enabling reward of sustainable food purchases, or ac-cessing shared cars or bikes, and so on. Each transaction builds profiles in real-time, and aggregates and commu-nicates profiles at block level.

C_life Rewards

+1+1


CARBON -15%RESOURCE-RELATED

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The Low2No Food Strategy aspires to improve the future Low2No community’s carbon efficiency, enhance the quality of life and boast real estate values through the modern, innovative and integrative design of the Low2No food initiatives proposed:

Food pocket balconies Seek a local partner to assist in further developing, commercialising and implementing the food pocket balcony units as an unconditioned shelving system allowing user friendly in-house food growing as an add-on option for potential buyers of apartment units.

Communal gardens Seek local suppliers to prepare the design and implementation of communal gardens using the mobile planter boxes that will enable communal food growing areas to grow and shrink with demand and flexibly mixed with alternative uses of public open spaces.

Farmers market Provide the spatial requirements for the Farmers Market to operate effectively in- and outdoors).

C_Life_Rewards Ensure that the purchasing, production and consumption of carbon efficient food products is encouraged in the C_Life_Rewards system.

SITRA Rooftop greenhouse Investigate the site-related opportunities, constraints and detailed business case.

The Low2No Food Strategy objectives:

1. Improve carbon efficiency by reducing food-related carbon emissions through sourcing, producing and incentivising the consumption of local, fresh, seasonal and minimally packaged food;

2. Enhance qualities of life through innovative on-site food growing initiatives which create alternative social and recreational values and opportunities;

3. Boost real estate values of the Low2No development through innovative and integrated Low2No food initiatives.

The initiatives operate within the realm and influence of the Low2No site and development alliance SRV | VVO | SITRA. Initiatives are designed with the aim to be replicated elsewhere – once proven successful – to the benefit of the wider regions of Helsinki and Finland in general. For more details please refer to the Food Strategy report.

Food strategy

Enhancing the quality of lifeFood strategy

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Concepts


References

105105



Concept Positioning

The Food Hub is a systemic service offering supporting sale and consumption of local, seasonal and fresh food products. Through synergy of different stakeholders and in-tegration of multiple services and touchpoints it represents a high-value alternative to the traditional commercial food chain by encouraging customers to adopt daily sustain-able choices. An organic grocery supplies residents and workers of the block with daily food purchases, while a farmers’ market, connected to the grocery and located in the courtyard during summer time, sells local and seasonal products.

Besides the sales offering the Food Hub focuses also on preparation and consumption of organic meals Organic high quality meals are provided by a restaurant that also makes some cooking facilities available for people who want to prepare their own lunches, based on a basket of ingredients bought on the spot.

The space also offer a variety of recipes and a professional chef would be there to help them if needed. This idea focuses on people working together while cooking and enjoying their lunch together. A Kitchen Lab also provides the possibility for attending cooking class lead by a profes-sional chef. The idea is to educate people and make them aware about quality, origin and preparation of what is purchased and eaten. People don’t currently recognize top quality from bad quality. The high price of organic food is often a barrier and the real value is not perceived. In this sense people have to be guided and informed about the alternatives available. Children of the nearby kindergarten and schools represent another interesting audience for such activities.

Food Hub

Cooking Classes

Restaurant

Grocery & Market

Stakeholders InvolvedMuru Dining - Sis. Deli+Cafè -Eat&Joy Farmer’s market, Uni One Oy

TargetResidents and workers of the Low2No block. Visitors to the area and the nearby park.

Role The offering provides fresh and local food by increasing awareness of origin and preparation of organic and low impact food products. Through activities addressed to children (both in kindergartens and primary schools) it plays an educational and informative role.

BenefitsIt reduces mobility needs and increases awareness about organic, seasonal, fresh and healthy food.Synergy and coordination of the different stakeholders encourages sharing of processes and resources by reducing impact of all the activities.

BehavioralIt provides an easy and convenient alternative to traditional food commercial chains. Moreover it encourages reliance on organic products even for daily purchases. Cooking classes help build a sense of community and encourage adoption of sustainable food preparations also at home and office.

Data RequiredFood tracking data in terms of origin, production and delivery process must been gathered and make visible to customers together with nutritional and carbon data related to items for sale.

Related ServicesThe Food Hub will also offer a catering service both for Sitra employees/visitors and the sauna customers. A home/office service may be integrated with the delivery service provided by the Eco Laundry.

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Concepts


Concept Positioning



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Helsinki

Helsinki

Eataly, Turin

Role

Enable Low2No community to source fresh, seasonal, unprocessed, minimally packaged produce.

Benefits

Link rural and urban populations and close neighbours, create an innovative diversity in shopping experiences.

Interaction

Flexibly integrated with food hub retail, with year-round outdoor and indoor operation.

Behavioural

Educates the community on food origins and encourages consumption of good quality, fresh, unprocessed food.

Data required

Putting a face on the produce, point of production, farmers’ locations, production regimes, food quality standards and certificates (carbon labels, organic labels, food mile labels).

Related services

The farmers’ market will be an integrated component of the Food Hub. The C_Life_Reward system will encourage and reward the sourcing of locally grown seasonal fresh produce, substituting packaged processed produce.

Farmers MarketBringing the country into the city

The Farmers’ Market provides a wide range of locally grown and fresh produce to the Low2No community. Seasonal local produce is mostly grown organically, reducing carbon emissions in food production, distribution and processing. The farmers’ market will be an integral part of the Food Hub, together with kitchens, catering, restaurant and gro-ceries. It can be outdoors in summer and indoors in winter.

A farmers’ market can help local farmers and preserve natural resources. Modern farmers’ markets help maintain important social ties, linking rural and urban populations and close neighbours in mutually rewarding exchanges. An examination of market demand has identified no farm-ers’ market located within a walkable distance from the Jätkäsaari site. Locating a farmers’ market on the Low2No site would potentially service approximately 15,000 people, within a walkable distance.

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Concepts


Concept Positioning



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Arup Brisbane Balcony Food Stand

Mobile Earth Box

Hyundai Nano Kitchen Garden

Role

Provide in-house localised food production, enhance existing “grow your own” food culture, deliver lower carbon fresh food and a healthy recreational family gardening experience.

Benefits

Reconnect people with food origins, boost capacity to grow food locally, strengthen family connections and activities.

Interaction

Easy to use, flexible to expand, potential integration of food growing shelves with watering system, creating a low maintenance food growing space.

Behavioural

Builds food growth capacity, shares food growing knowledge among families and wider community.

Data required

Assistance in plant selection, planting schedules, seeding, fertilising, pest control, through a community of gardeners, the Food Hub and the C_Life_Reward system.

Related services

The Food Hub will assist and support balcony gardeners. The C_Life_Reward system will encourage and reward the local “grow your own” food culture.

Dependencies

Selection of a third party designer and installer of the food pocket balcony shelves and equipment + design of a commercialised standard modular food pocket balcony unit.


The food pocket balcony comes in 2m2 modules or 4m2 modules in two or three growing layers, depending on the size of the balcony.

Food Pocket BalconyGrow your own food

Many people in Finland offset the high price of vegetable by growing their own food. The Food Pocket Balcony is a low-carbon money-saving extension of the “grow your own” local food culture. The goal is to provide food production capacity close to its point of consumption, de-livering lower carbon fresh food and a recreational family gardening experience.

The system is flexible and modular: it can grow and shrink with the ambitions of the gardener and can be eas-ily mounted or dismounted. Glazing and protection from external influences will potentially extend the standard growing season from five months to six months. Artificial heating and lighting could enable year round high-yield production, but are deemed too intensive to establish and run (in both carbon and fiscal terms).

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Concepts


Concept Positioning



111111

Urban Splash Apartment Units with Allotment Gardens, Leeds, UK

Urban Reforestation Community Garden, Docklands Melbourne

Role

Provide localised organic food production, enhance existing “grow your own” food culture, create an innovative urban recreational community gardening experience.

Benefits

Reconnect people with food origins, boost food growth capacity, strengthen community-building and modular flexible activation of public open space.

Interaction

Flexible, modular system, allocation of planter boxes to individuals, community groups and organisations. Different height levels of growing space for universal access.

Behavioural

Motivates by sharing food growing knowledge among wider community of gardeners and food specialists in the Food Hub.

Data required

Assistance in plant selection, planting schedules, seeding, fertilising, pest control, through a community of gardeners, the Food Hub and the C_Life_Reward system.

Related services

The Food Hub will assist and support communal gardeners. The C_Life_Reward system will encourage and reward the local “grow your own” food culture.

Dependencies

Selection of a third party designer and installer of the modular planter boxes + design of a commercialised standard modular planter box unit.


The planter boxes come in standard 1x2 or 1x1 units, in different heights, can be stored or stacked in winter or when other community activities require the space.

Communal GardenProviding recreational value

Urban communal gardens are innovative new comer in high-density urban residential development, providing high-demand recreational value. The goal is to provide residents with a recre-ational opportunity to grow fresh herbs and vegetables during summer, in an urban environment. Given the desirable status and high prices of Finnish allotment gardens, we anticipate that on site communal gardens will be in high demand. Gardens will be designed as separate flexible planter box modules so that the growing area adapts to the uptake of the initiative, and can be disassembled and stored in winter. This will enable maximum space use in winter and flexible space use in the growing season. Localising organic food production in a communal garden can reduce the carbon emissions associated with food production and distribution and enhance building community life and activate public open space. Communal gardens are resident-maintained green spaces, proven to attract and retain tenants and lower oper-ating costs (ACGA, 2007). A New York University 2006 study also found that community gardens have significant positive effects on property values (increasing them by as much as 9.5 percentage points within five years of the garden’s opening).

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Reducing carbon emissions related to travel and transport

The development of a coherent and flexible transport strategy forms an important element of a development project. Issues involving mobility and accessibility are critical for both building design and personal travel by future users and therefore affect economic and environ-mental drivers.

In order to illustrate the importance of transport in devel-opment on design issues, the inclusion of unnecessary space for transport can represent a waste of potential as-set value, while under provision can often be difficult to retrofit into a completed structure. On behavioural issues, the overprovision of car parking is likely to undermine initiatives that encourage walking, cycling and the use of public transport.

The Transport Strategy adopts a low carbon mobility ap-proach across environmental and economic criteria based on an analysis of current travel patterns in Helsinki, best practice transport initiatives and client aims and objectives. The Transport Strategy is a set of initiatives that have proven successful in reducing carbon emissions associated with travel and transport by approximately 0.7 metric tonnes of CO2 emissions per capita per year. The initiatives ensure the following:• Sustainable modes of travel are easily accessible for all

building users;

• Private car travel is minimised, along with other high carbon emitting transport;

• Information is provided on public transport to facilitate the use of sustainable modes; and

• Users are rewarded for using sustainable transport.

Through a combination of measures such as car clubs, cycle parking, cycle hire schemes, low car parking, elec-tric vehicle parking and smart public transport stops, the carbon reduction can be achieved. These measures are complementary and will only deliver such carbon savings and behavioural change when applied as a package of transport initiatives. For more detail please refer to the Transport Strategy report.

Transport strategy

Transport strategy

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Concept Positioning



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Concepts

Paris Metro

AcrossAir

Sydney Metro

Role Civic feedback loop, precinct energy footprint display, public art and placemaking.

BenefitsCarbon reduction through uptake of public transport, social cohesion, health benefits, detailed customer/user information, strategic value to Sitra and Helsinki.

InteractionAmbient glanceable data, presence and user ID via mobile phone.

BehavioralBehavioural convenience increases likelihood of public transit uptake.

Data Required

Access to Helsinki bus services data (real-time location, timetables) and presence of people.

Related ServicesHelsinki transit services, c_life rewards, link to general c_life dashboards around public transit use.

Dependencies Investment by 3rd party (Helsinki Transport)

Real-time transit information

The smart bus stop embeds real-time public transit infor-mation for users in a physical space, with live information visible from a distance. Ambient lights attract and informs users, encouraging uptake and use of public transit. The bus-stops adjacent to c_life - and ultimately tram stops and metro stops - can become physical visualisations of the activity in the transit system, specifically enabling users to see, from a distance, when buses are going to arrive, as well as enabling more detailed interaction in situ. The bus-stop roof subtly pulses, with increasing frequency, as the next bus is approaching, enabling residents and visitors to perceive the performance of the system. In the stop itself, a multi-touch live transit map enables more detailed interac-tion (including low-carbon multi-modal journey planner, location of smart bike-sharing hubs etc.). The system also recognises and counts users, via mobile phones, in order to provide real-time feedback to c_life dashboards on activity and transport-related carbon profile specifically, as well as rewards in the form of c_life rewards credits.

Smart Bus Stop

SOCIAL COHESION

HEALTH BENEFIT

CARBON -10% MOBILITY- RELATED

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Concepts

London Bike Share

Bike share locater

Smart Biking

Role Increase uptake of active transport, socialising patterns of activity.

BenefitsCarbon reduction through uptake of active transport, social cohesion, health benefits, detailed customer/user information, strategic value to SRV, VVO, Sitra, Helsinki.

InteractionAmbient glanceable data, multi-touch with web and mobile overlay.

BehavioralSocial proof increases likelihood of public transit uptake. Reflexive analysis of personal informatics.

Data RequiredAccess to Helsinki bike sharing system data, presence of people/activity and c_life API.

Related Servicesc_life rewards, Helsinki bike sharing services.

DependenciesCity decision on city wide bike sharing system.

Real-time transit information and resource sharing

Measuring and displaying activity enables social interac-tion between users, with rewards for frequent use and interactive lighting and audio displays, a reinforcement of ‘social proof’. Bike-sharing hubs (as per Vélib et al) are equipped with basic recognition of users - via either rewards card or mobile phone - which tracks usage of the system, and rewards frequent users, both with visual and aural recognition as the users appear within range (a basic reinforcement of ‘social proof’) and via additional credits on c_life rewards card, at appropriate thresholds This sculptural element is designed to fit the bike-sharing hub specifically, but also is in accord with the emerging architectural language for c_life. The hub is also equipped with multi-touch display enabling interaction with a low-carbon journey planner - see also smart bus stop - enabling trip planning, connectivity etc. The bike-share system generates data on usage (against targets, potentially), inter-action with other users etc., enabling a form of social and personal informatics around the use of the system.

Smart Bike Sharing Hub

SOCIAL COHESION

HEALTH BENEFIT

CARBON -10% MOBILITY- RELATED

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Concept Positioning



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Eco-Cycle, Tokyo

Hankyu Railway Minamisenri Station West, Osaka

Konan Star Park, Minato-ku, Tokyo

Encourage the uptake of cycling by site users

Role The system supports storage of bikes inside the block. Moreover it supports implementation of a bike sharing system in the City of Helsinki. A pay-per-use system may be introduced to make the service accessible to tourists and occasional users

BenefitsUsing bicycles assists in reducing carbon emissions, noise pollution, and reduces congestion on streets whilst having health benefits for the user. Other benefits include security and reduction of space occupancy. The system re-allocates valuable groundfloor sqm devoted to storage towards retail activities. Since the bikes are stored in a covered storage space, bike maintenance costs decrease considerably.

BehavioralEncourages building occupiers to use a bicycle instead of a car or public transport for short/medium length trips.

Data RequiredTracking of personal usage of service could be useful to provide customized services. Weather forecasts, pollution and traffic information may influence user behaviours.

DependenciesAt this stage there is not a European manufacturer assigned to produce the Eco-Cycle to European standards.

Spatial requirementsElevator chimney app. 2m x 5m = 10sqm Cylinder area app. 40 sqm (7m diameter) Capacity: 204 bikes, total demand 581 bikes, i.e. 3 cylinders Space for 45 bicycles on street for visitors = 54 sqms.

Eco Cycle is an automated underground bicycle storage system commercialized by the Japanese company Giken Seisakusho Co. Discussions are underway to establish whether a European-based manufacturing firm could be suitable for this venture. Some units (each of them can store up to 240 bicycles) are located inside the block for serving residents and workers while other units are distributed in the rest of the city, mainly at park&ride spot along the public transport network. Bicycles are claimed automatically from the stor-age by a smart card. A subscription to the Eco Cycle enables access to the service. Cycle parking provision need to meet the City of Helsinki standards of 581 cycle parking spaces. 75% of residential spaces should be provided within buildings, which equates to 347 residential cycle spaces located in buildings along-side 118 spaces for office and community uses.

Eco Cycle

c-life bike atelier eco-cycle grocery restaurant

laundry cafè

csa kitchen lab spa mobility centre

sauna clubroom

fabric care centre

c-life

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Supporting people’s bicycling needs

Bike repairing

Equipment sales and rental

Bike sales and rental

Stakeholders InvolvedGreen Bike

TargetResidents and workers of the Low2No block. Visitors of the area and the nearby park.

Role It helps build a light mobility culture.

BenefitsIt reduces car mobility needs and increases bike usage also during winter time.

BehavioralIt helps diffuse values connected to bike, and encourages its usage also during periods generally perceived as not suitable.

Data RequiredWeather forecasts, mobility needs both from residents and workers of the Low2No block

Related ServicesBike sharing and services provided by the Municipality. Home delivery services might be run by relying on bikes provided by the service.

DependenciesCity decision on city wide bike sharing system, collaboration with 3rd party stakeholder.

The Bike repair shop mainly sells, rents and repairs bikes. Specific bikes are also reserved for the Sitra employees who need to move within the city for work. The sales of-fering is combined with a repair workshop where people have open access to fix their own bikes. Here they find the proper tools, spare parts and the support of the shop staff, who are also available for any technical support. For people with no technical skills, the shop hosts repair workshops led by the staff or external organizations. The shop also sells and rents bicycling equipments. The Bike repair shop will play a key synergic role in achieving the City of Helsinki’s goal to double cyclist number by 2020, by being part of a systemic light mobility offering.

Bike Repair Shop

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Mobility Switzerland

Streetcar.co.uk UK

Citycarclub.co.ukUK

Car ClubCar club spaces for Low2No residents and employees provided on-street in visible locations.

An existing city-wide car club operates within Helsinki and the development should encourage residents and employees to join this scheme through the provision of spaces adjacent to the development. The developer should encourage uptake by financing membership for the first year of tenancy. Car clubs give people access to a vehicle on a pay-as-you-go basis for as little as an hour and are therefore an excellent method of providing vehicles for people who do not wish to own a car or for businesses that require vehicles for occasional use as a replacement for company car schemes. Car clubs allow vehicles to be chosen for specific needs such as shopping or travelling across the city. 4-6 car club spaces will be located on-street in visible locations, so as to provide a commercially viable prospect to the car club operators and users. Through provision of a car club in the vicinity of the site, residents and employees will not require the use of a private car. Evidence also suggests that the provision of one car club vehicle can reduce the demand for car parking by up to 20 spaces so a reduction in car parking spaces can be achieved.

Stakeholders InvolvedCitycarclub.com

Role Reduce car ownership and number of vehicle trips generated by Low2No.

BenefitsDiscourages car ownership. Provides a feasible and sustainable alternative to the private car..

InteractionBooking via multiple touchpoints: web, mobile etc. Support spontaneous booking/billing via mobile phones.

BehavioralEncourages a shift in behaviour towards more sustainable travel options.

Provides a more sustainable alternative to the private car.

Encourages residents and employees to reconsider the use of a car.

Related ServicesThis initiative works best in conjunction with general restrictions on the availability or usage of private cars, including low car parking, the introduction of controlled parking zones and the use of low/zero emission vehicles. Integration with home assistant and third party organisation.

Dependencies

Relies on City Car Club and other car club providers locating at Low2No.

Requires car club operators to locate by Low2No.

Spatial Requirements4-6 car club spaces on-street.

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Concept Positioning



Car SharingReducing the number of cars on the road

Car sharing is an increasingly popular method of travel in Helsinki. Through promotion of a car sharing scheme for residents at Low2No, considerable space and cost savings could be achieved, through reductions in the car parking re-quired with carbon savings achieved through the reduction in number of vehicle trips made by residents.

Through integration into an existing corporate car sharing scheme, Low2No could reduce the number of private, single occupancy vehicle trips being made for office employees.

Car sharing organisations can also enable the monitoring of carbon emissions resulting in the reduction in CO2 emis-sions. Individuals making CO2 savings can be rewarded for their reduced carbon footprint. There is also opportunity to offset any carbon emissions made, through carbon off-set programmes in place, enabling passengers and drivers to reduce the impact of their journeys around Helsinki.

Stakeholders InvolvedGreenRiders; Kimppa

Role Safe and reliable car sharing service across Helsinki

BenefitsDiscourages signal occupancy vehicle trips.

Provides an alternative to the private car.

Gives an opportunity for private vehicles to off-set their carbon emissions.

InteractionBooking via multiple touchpoints: web, mobile etc. Support spontaneous booking/billing via mobile phones.

BehavioralEncourages individuals to think about their impact on the environment.

Provides a feasible alternative to the private car that is equally efficient.

Data RequiredNA

Related ServicesUse of existing car sharing networks in Ruoholahti. Integration with home assistant and third party organisation.

Dependencies

This initiative works best in conjunction with general restrictions on the availability or usage of private cars, including low car parking, the introduction of controlled parking zones and the use of low/zero emission vehicles.

Shareacar.com UK

Liftshare.com UK

National Car Share UK

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Stakeholders InvolvedHelsingin Energia, VTT, L2N ESCO

Role Encourage residents and employees to use electric vehicles through the provision of charging facilities

BenefitsEncouraging the use of electric vehicles assists in encouraging low carbon travel.

InteractionThis initiative works best in conjunction with general parking restrictions/ the introduction of controlled parking zones and the use of car clubs, bicycle clubs and high provision of bicycle parking.

BehavioralReduces the number of petrol and diesel vehicles on the road, therefore encouraging a low carbon lifestyle.

DependenciesDependent on the provision of car parking.

Spatial requirements50% of all car parking provided, either in the cave or basement.

Through the provision of preferential electric vehicle parking and charging points at the Low2No development, residents and employees are given the opportunity to use and charge their vehicles for free. The promotion of the use of electric vehicles would reduce the desirability of regular petrol /diesel vehicles and provide a sustainable alterna-tive to the private car. Spaces should be located in the optimum location, i.e. closest to the development entrance. Low2No will allocate 50% of the total parking per building for low-emitting and electric vehicles, of which half should have facilities for vehicle charging. Consideration has been given to linking the electric vehicle charging to the grid. In order to balance the grid, consideration must be given to the maximum energy capacity against usage for the winter peak load time and then manage the vehicle charging times to when the grid is at its lowest carbon intensity. This leads to significant effort in working towards a smart grid layout for the city. Such a system is not currently operational in other cities and due to the complex nature of the system it is not being considered as a viable option for Low2No.

Provision of electric vehicle parking and charging encourages the use of sustainable private transport.

Electric Vehicle Parking

EV Charging, Helsinki

RWE, Germany

WattStation, GE Energy

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Recommendations

The following pages contain recommendations regard-ing benefits, risks and actions of the proposed concepts. Several concepts depend on third party involvement indicated by R3P: Requires third party

+ Releative carbon emission savings, the more +’s, the greater the savings

0 Carbon savings are negligable

- Releative additional carbon emissions, the more -’s, the greater the emissions

Recommendations

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Recommendations low 2no not recommended withindevelopment timeframe

Risks Action carbon impact

Smart Systems Home assistant R3P Creates awareness, instantly accessible. Helps people reduce their cost and energy consumption. Strengthens community. Assumed energy reduction of 5-15%.

Buy in from HE, ICT operator required, Missing service integration: uncoordinated smart systems delivery drives risk of fragmented user experience; inability to derive strategic data; missed marketing opportunity around ‘21st century building’; basic ICT solutions i.e. smart meters are divorced from wider service design and behaviour change and so do not achieve desired results

Negotiate HE involvement; RFI evalution of providers; shortlist of 3-5 core providers;

flow based on shortlist; aim to get formal commitment from partner companies at end of scheme design stage AIM: Smart systems need to be planned and delivered holistically - selecting a modular, expandable solution focusing on provider and end user needs; engaging interaction and service design, informed by behaviour change strategies; strategic partnerships developed with City

+

Mobile application R3P Extends home assistant capabilitis to multiple touchpoints

Collaboration with 3rd party provider (Nokia etc), dependet on home assistant

+

Pervasive free WiFiexperience, higher use of public realm, exchange between workers and community

how to include. ICT needs to allow for this to be included

-

Energy sculpturebuilt environment works in a subtle manner

how to include+

Community noticeboard Carbon reduction through uptake of public transport, social cohesion, health

user information, strategic value to Sitra and Helsinki.

+

Smart workplaceexperience, higher awareness of community

0

Smart nameplate Risk of discouraging retail tenants as comparisons

can be unfair. Risk of information overload to users. Risk of breach of privacy or unfair competition

This can be developed later if appetite for uptake among residents and workers is

takes initiative to develop. ICT should be flexible to accommodate it.

++

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Apartment energy visualizations

Risk of information privacy, feedback from Experientia interviews is that it would only work as aggregate information

++

Water meter Real-time resource use information encourages

Water billing is currently not per resident but housing unit

+

Garden installation Risk of information overload to users, minimal uptake,

This can be developed later if appetite for uptake among residents and workers is

initiative to develop

0

AR Operations dashboard Real-time and on location building management system

Implementation risks: technology in development

+

Mixed use & services Eco laundry R3P Clear real estate value added, space savings and energy

+

Communal sauna R3P Clear real estate value added, space savings and energy

+++

Smart delivery box Service component adds real estate value

+

Smart home delivery service R3P There is no need to develop

project, this could be part of the food hub provision for a wider area including Low2no.

++

C_life rewards R3P It can be implemented in a very limited version now and can grow in the future to account for other services and areas.

++

Food Food Hub R3P +

Farmers market R3P +

Food pocket balcony Risk of overspecifying / additional cost to building envolope and increased electrical (lighting) demand.

associated.

Only as stand alone product - it would require product design development - client (Sitra) to provide steering on this.

+

Communal gardens Risk of taking space which can be used for recreational function (play area for kids and communal outdoor space)

Only as stand alone - but seems that greenhouse food production can replace this in

+

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Transport Smart bus stop Improved public transport experience with real time passenger information.

Relies on a larger network implementation.

Fully dependent on third party. Discuss with the municipality bus operators.

++

Smart bike sharing hub Improved mobility experience. Relies on larger network implementation.

Fully dependent on third party. Discuss with the City and potential service providers.

++

Eco cycle R3P The automated cycle parking

as promotes easy access to bikes, with minimal impact on ground floor uses. City standards require 581 cycle parking spaces (463 resi,

automated systems would occupy 40sqm at basement level each, freeing up to 90% of ground floor dedicated to bike parking ( 400sqm)

Technology provider (GIKEN) not present in Europe, potentially high costs.

Technology provider needs to reply to our RFI. Location for

+++

Bike repair shop R3P Dependent on city decision on city wide bike sharing system, collaboration with 3rd party stakeholder

No perceived important

so can be implemented if needed.

++

Car club R3P Easy to implement and provided there is third party interest we should pursue this

parking units at basement parking by up to 20 spaces per car club vehicle provided (www.whatgreencar.com/carclubs.php). 5 car club spaces should be provided on-street.

Car club operator will determine the level of cars required, Arup advise a minimum of 2 car club spaces are provided on-street. Currently the City will not accept any reductions below the City of Helsinki standard for car parking, therefore the car clubs cannot assist in reducing the car parking. Further negotiations with the City required.

+++

Car sharing R3PDiscourages signal occupancy vehicle trips. Provides an alternative to the private car.

Discuss extension of existing car sharing networks in Ruoholahti (GreenRiders, Kimpaa).

+++

Car parking at the cave R3Pprivate vehicle use due to distance.

Risk of not being implemented on time for Low2no completion

Propose alternative uses for basement carpark in the event of remote cave parking implementation.

+++

Electric vehicle parking R3Pcarbon emissions from private vehicles. Still abstracts from other modes of sustainable transport. 50% of car parking should be assigned for electric vehicles.

Impact on smart grid needs to be evaluated

Ensure installation of required level of provision in scheme design.

+

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Next steps

Smart systems, demand management and urban informaticsConcept testing and participatory design:

• Test concept prototypes

• Define usability recommendations for demand man-agement solutions

• Co-facilitate user feedback on architectural design process

• Move forward negotiation with HE on smart grid plans

• Move forward negotiation with Smart Grid Cluster on design partnerships for smart meters (Smart Grid ap-plication --> “the new Nokia”)

Design feasible carbon demand management solutions:

• Iterate design based on partner capabilities, usability recommendations and user feedback

• Create design specifications

• Explore retrofitting solutions to existing building stock

Defining phase 3 activitiesNext Steps

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Next steps

ICT• Produce design briefs for apps (Exp and Arup) to support

tendering

• Shortlist vendors for smart system solutions

• Produce design briefs for ICT systems to support tendering

• Specify operational and maintenance requirements.

• Carry out further market testing with suppliers to confirm approach and architecture

• Produce procurement options

• Report back to client on cost and implementation options

Client considerations

• Cost

• Maintenance and operations

• Role of client: owner/operator/partner

Decisions needed

• Preferred Demand Management apps

• Proceed with Phase 3 activities

Mixed use & services• Work with retailers already identified to derive space and

functional requirements (mediated by retail coordinator)

• Develop common business proposition with client team/retailers

• Investigate possibilities for funding/ partnership with TESKE (“wish list”)

• Negotiate exceptions on building regulations

• Report back to client on funding options and tenant requirements


• Ownership of retail space

• Commercial viability

Decisions needed:

• Responsibility for letting of retail space


Food strategy• Design iteration of communal gardens, pocket balconies and

farmers market

• Outreach to professional organizations, maintainers, and farmers to support residents

• Negotiate role of foodhub

• Discuss with City landscape architect around park continuity

• Report back to client on implementation options


• Role of client: partner/ owner/ operator/ City of Helsinki owned and operated

• Cost


Decisions needed


Transport strategy• Investigate implementation of Smart Bike Sharing and Bus

Stop with City of Helsinki

• Continue negotiation with Helsinki Car Club, City and Client team on possibility to integrate Car Club fees into rent/house cost and possibility to have parking exceptions

• Investigate availability of transport data with City of Helsinki

• Report back to client on implementation options


• Role of client: partner/ owner/ operator/ City of Helsinki owned and operated

• Cost


Decisions needed


Detailed next steps are listed in the related reports.

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Team Arup SauerbruchHutton Experientia

Client Sitra SRV VVO

Booklet design DanHill,Arup DoringtonLittle,Experientia Jan-ChristophZoels,Experientia

Thisbookletisthethirditerationoftheoriginal urbaninformaticsbookletintegratingthe combinedworkoftheBehavioralChange:Enablingsustainablelifestylesworkstream.

November 2010

Low2No project report for Sitra, SRV and VVONovember 2010

L2N Sustainable Lifestyles CONCEPT BOOKLET Phase2

Documents

Transcript of L2N Sustainable Lifestyles CONCEPT BOOKLET Phase2