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Transcript of L 1 hrm
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Human Resource Management
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Definition • Dessler : Human Resource Management refers to the
policies and practices involved in carrying out the people or Human Resource aspects of a Management position , including recruiting, screening, training, rewarding and appraising.
• HRM is a management function concerned with hiring, motivating, and maintaining people, in an organization. It focuses on people in organization.
• HRM refers to acquisition, retention, motivation and maintenance of Human Resources in an organization.
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What is difference between “Human Resource” and other resources? - Resources are controlled by human resources. - Human resources have intellect and emotion - Human resources can be developed through development and training
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Meaning and Nature of HRM
• Pervasive force• People Oriented: both at individual level and
group level• Development oriented• Integrating Mechanism• Auxiliary Service • Inter-disciplinary function• Continuous function
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Scope of HRM
• Personnel Aspect- eg recruitment and selection , training, remuneration etc.
• Welfare Aspect- working conditions, lunch room , housing, transport etc
• Industrial relation-union and management relationship etc.
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Objectives of HRM• To help organisation reach its goal• To employ the skills and abilities of the workforce
efficiently• To provide the organization with well- trained
and well motivated employees• Increase employee’s job satisfaction and self
actualization.• To develop and maintain a quality of work life.• To communicate HR policies to all employees• To be ethically and socially responsive to the
needs of the society
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Importance of HRM
• At the enterprise level• At the individual level• At the society level• At the national level
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History of HRM
• The industrial Revolution • Scientific Management • Trade Union • Human Relation movement• Human resource approach
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Difference between Personnel Management and HRM
Employment Contract• PM- Careful delineation of written contracts• HRM- Aim to go beyond contractGuide to management action• PM- Procedures• HRM- Business needs
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Behavior referent• PM- Norms, customs and practices • HRM-Values and mission HRM through a shared vision between
management and staff create a corporate vision and mission which are linked to business goals and the fulfillment of mutual interest where the organization’s needs are satisfied by employees and employees' needs are well-taken care by the organization.
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Key relations• PM- the relationship between management and
employees are merely on contractual basis where one hires and the others perform.
• HRM- focuses more on Unitarist where the word "uni" refers to one and together.
Relation of power and management• PM-The distribution of power in personnel
management is centralized where the top • HRM- empowerment
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Initiatives • PM- Piecemeal• HRM- IntegratedSpeed of Decision • PM- Slow/ reactive • HRM- Fast / proactiveManagement Role• PM-Transactional • HRM- Transformational Leadership
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Communication • PM- Indirect• HRM- DirectManagement skills• PM- Negotiation• HRM- FacilitationSelection• PM- Separate• HRM- Integrated
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Job design• PM-Division of work• HRM- Team WorkConflict handling• PM-Reach temporary truce• HRM-Managing climate and cultureRespect for employees• PM-Labour is treated tool which is replaceable• HRM- Employees are treated as assets
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Functions of HRM
• There are two types of HRM function Managerial and Operative
• MANAGERIAL Planning: Organizing:Directing:Controlling:
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• OPERATIVE:1Procurement function:Job analysisHRPRecruitmentSelectionInduction and OrientationInternal Mobility
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2. DevelopmentTrainingExecutive developmentCareer planning and developmentHuman resource development 3. Motivation and CompensationJob designWork schedulingMotivation Job evaluation
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Performance appraisalCompensation administrationIncentive and benefits4 MaintenanceHealth and safetyEmployee welfareSocial security measures5 Integration functionGrievance redressalDiscipline
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Teams and TeamworkCollective bargainingEmployee participation and empowermentTrade union and employee associationIndustrial relations6.Emerging IssuesPersonal recordsHuman Resource research
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Human resource accounting: It is measurement of cost and value of HR to the organisation
HRISStress and CounselingIHRM
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PoliciesPolicies are plan of action Organisation need to evolve HR policies as they
ensure consistency and uniformity in treating people.
Personnel policies are guides to action. They serve as roadmaps for managers on a number of issues such as recruitment, selection and promotion. They cover almost all functions of personnel mgt.
A good personnel policy should be easy to understand, based on facts, equitable, reasonably flexible, precise and related to objectives.
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Why HR Policies
HR policies allow an organisation to be clear with employees on: The nature of the organisation
What they should expect from the company What the company expects of them How policies and procedures work at your
company What is acceptable and unacceptable behaviour
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Advantages of HR policies
DelegationUniformityBetter ControlStandards of efficiencyConfidenceSpeedy decisionCoordinating devices.
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A few HR Policies are
Policy of hiring taking in to consideration like reservation, gender etc.
Policy in terms of condition of employmentTransfer, promotion , hours of work etc.Policy in terms of medical assistance
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Disadvantages
• Restrict the scope of Management• Conflicts arise • Requires constant revision • Not easy to communicate
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Roles of an HR Manager
• Today’s managers were a number of hats the play varied roles.
• Administrative• Operational • Strategic
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Administrative Role
Policy maker
Administrative expert
Advisor
Housekeeper
Counselor
Welfare officer
Legal consultant
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Operational rolesRecruiter
Trainer, developer, motivator
Coordinator/linking pin
Mediator
Employee champion ( employee advocates)Placing people on the right job
Charting a suitable career path
Rewarding good performance
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Resolving differences
Adopting family-friendly policies
Ensuring fair and equitable treatment
Striking balance between employee expectations and Organisational requirements
Representing workers' problems and concerns to management
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Strategic roles
Change agent
Strategic partner