KVH - systemsGo Customer Case Study

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systemsGo Corporation systemsGo is an IT infrastructure solutions provider supporting multinational companies across Asia. They have offices in Tokyo, Osaka, Hong Kong, Singapore and Shanghai, and delivery capabilities in Beijing and Taipei. As many of their clients also have a presence in other emerging Asian market locations, systemsGo maintains a partner network that enables them to complete projects and provide support in major cities in Greater China, Malaysia, Indonesia, Vietnam and Thailand. systemsGo’s core competencies include project management, strategic consulting and engineering and local procurement services for office IT infrastructure upgrades and expansions, DR/BCP solutions, data migrations/upgrades, and systems integrations for mergers and acquisitions. systemsGo Corporation’s Business Challenge In early 2013, a systemsGo client required assistance to establish a Singapore office as their new headquarters. The client is a hedge fund with existing offices elsewhere in the Asia Pacific region and relocated their HQ to Singapore for strategic business reasons. With limited in- house IT expertise, the hedge fund needed a partner to ensure their IT systems would be in place to support their operations on the day they moved into the new premises. Furthermore, the client had an aggressive timeline, strict budget, and required high availability, reliability, and performance, including low latency connectivity from the desktop to the key application servers. Reason for Selecting KVH Services To address the client’s broad range of IT infrastructure needs, KVH was selected for its high- performance, redundant data center environment, and ability to collaborate as a true partner by structuring a set of data center and network services at the right price point to the end users’ needs. systemsGo dealt with KVH Singapore, a very receptive team that worked with systemsGo consultants to develop a solution strategy utilizing a colocation facility to host high- spec servers and fully redundant, virtualized Windows environment as a private cloud, supporting their critical business applications. KVH and systemsGo collaborated to offer an integrated solution that enabled faster time to market and the business agility to progressively migrate applications from the existing HQ to the new Singapore facility in virtualized form with the ability to create test and parallel operation environments impossible with the limitations of physical servers and conventionally application licenses. The cloud approach allowed the systems to scale in line with anticipated business expansion and seasonal peaks. Company Name systemsGo Corporation Industry IT Infrastructure Solutions Leading Asian IT Consultancy Firm Partners with KVH to Serve Customers in Asia systemsGo Leverages KVH Data Center and Network Solutions to Implement a Private Cloud Solution for the New Singapore Headquarters of a Regional Hedge Fund Area of Business Project management, strategic consulting and engineering and local procurement services Summary KVH’s information delivery platform, offering a broad range of data center, network, managed IT, and cloud services, enabled systemsGo to manage the entire operations of establishing a Singapore office as the headquarters for a major hedge fund “KVH has been an excellent partner delivering a broad range of hosting and network services to our customers. This relationship has enabled systemsGo to meet the IT infrastructure needs of various clients in Tokyo and now in Singapore” - Colin Fulton, Chief Operating Officer, systemsGo

Transcript of KVH - systemsGo Customer Case Study

Page 1: KVH - systemsGo Customer Case Study

systemsGo Corporation systemsGo is an IT infrastructure solutions provider supporting multinational companies across Asia. They have offices in Tokyo, Osaka, Hong Kong, Singapore and Shanghai, and delivery capabilities in Beijing and Taipei. As many of their clients also have a presence in other emerging Asian market locations, systemsGo maintains a partner network that enables them to complete projects and provide support in major cities in Greater China, Malaysia, Indonesia, Vietnam and Thailand. systemsGo’s core competencies include project management, strategic consulting and engineering and local procurement services for office IT infrastructure upgrades and expansions, DR/BCP solutions, data migrations/upgrades, and systems integrations for mergers and acquisitions.

systemsGo Corporation’s Business Challenge In early 2013, a systemsGo client required assistance to establish a Singapore office as their new headquarters. The client is a hedge fund with existing offices elsewhere in the Asia Pacific region and relocated their HQ to Singapore for strategic business reasons. With limited in-house IT expertise, the hedge fund needed a partner to ensure their IT systems would be in place to support their operations on the day they moved into the new premises. Furthermore, the client had an aggressive timeline, strict budget, and required high availability, reliability, and performance, including low latency connectivity from the desktop to the key application servers.

Reason for Selecting KVH Services To address the client’s broad range of IT infrastructure needs, KVH was selected for its high-performance, redundant data center environment, and ability to collaborate as a true partner by structuring a set of data center and network services at the right price point to the end users’ needs. systemsGo dealt with KVH Singapore, a very receptive team that worked with systemsGo consultants to develop a solution strategy utilizing a colocation facility to host high-spec servers and fully redundant, virtualized Windows environment as a private cloud, supporting their critical business applications. KVH and systemsGo collaborated to offer an integrated solution that enabled faster time to market and the business agility to progressively migrate applications from the existing HQ to the new Singapore facility in virtualized form with the ability to create test and parallel operation environments impossible with the limitations of physical servers and conventionally application licenses. The cloud approach allowed the systems to scale in line with anticipated business expansion and seasonal peaks.

Company Name systemsGo Corporation

Industry IT Infrastructure Solutions

Leading Asian IT Consultancy Firm Partners with KVH to Serve Customers in Asia systemsGo Leverages KVH Data Center and Network Solutions to Implement a Private Cloud Solution for the New Singapore Headquarters of a Regional Hedge Fund

Area of Business Project management, strategic consulting and engineering and local procurement services

Summary KVH’s information delivery platform, offering a broad range of data center, network, managed IT, and cloud services, enabled systemsGo to manage the entire operations of establishing a Singapore office as the headquarters for a major hedge fund

“KVH has been an excellent partner delivering a broad range of hosting and network services to our customers. This relationship has enabled systemsGo to meet the IT infrastructure needs of various clients in Tokyo and now in Singapore”

- Colin Fulton, Chief Operating Officer, systemsGo

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Client Solution systemsGo collaborated with KVH to leverage the strengths of both organizations and deliver a customized and integrated solution that met the needs of the customer.

KVH Colocation KVH provided secure and highly available data center facilities to minimize the footprint of the backend IT systems at the systemsGo client’s office. Significant savings and reduction in complexity in the office IT build out were realized at the client’s office with KVH’s colocation services. The colocation approach provided a more secure site to host the private cloud and other system assets.

KVH Network Connectivity Voice and data networks in Singapore were installed to provide connectivity between the office and the data center with redundant links configured with automatic failover functionality. KVH delivered the primary point-to-point circuit between the KVH data center and the systemsGo client’s office and the primary Internet connection at the data center. A secondary point-to-point link and Internet circuit terminate at the client’s office to ensure redundant access to applications hosted in the private cloud.

KVH Private Cloud systemsGo designed and implemented a Private Cloud solution for the client based on VMware technologies, providing the virtual instances to host Exchange, VoIP, Speakerbus, Tamale and web servers. Storage and backup requirements were managed by an enterprise-level cloud-based solution, enabling disaster recovery and business continuity.

Email Migration To minimize the risk associated with a direct migration from the customer’s old mail servers to a Microsoft Office365 “Exchange in the Cloud” solution, a highly available, virtualised Exchange server was installed in the data center as a temporary measure in order to perform a controlled migration to Exchange. Once the migration was complete, the Exchange Server and mail storage were smoothly migrated to Office365.

Customer Needs Virtualisation and migration of existing application services to new server infrastructure

Scalable and secure cloud-based server and storage environment

Data center hosting, and associated managed services

Data networks in Singapore with redundant links and automatic failover functionality

systemsGo (Singapore) Pte Ltd.

Singapore Address 3 Pickering Street #02-33 China Square Central ‒ Nankin Row Singapore 048660

Founded October 7, 1998

Business Project management, strategic consulting and engineering and local procurement services

Website http://www.systemsgo.asia/

KVH Co., Ltd. Sumitomo Fudosan Tamachi Ekimae Building, 3-1-35 Shibaura, Minato-Ku, Tokyo 108-0023 JAPAN (Headquarters) www.kvh.co.jp/en

* All brand and product names are trademarks or registered trademarks of their respective companies. Brochure contents may change without warning.

Tokyo [email protected] 03 4560-7100

Singapore [email protected] +65 6590-9008

Hong Kong [email protected] +852 2119-3098

Shanghai [email protected] +86 21-6335-1212

Chicago [email protected] +1 312-465-2485

Seoul [email protected] +82 2-1661-4801

Leading Asian IT Consultancy Firm Partners with KVH to Serve Customers in Asia systemsGo Leverages KVH Data Center and Network Solutions to Implement a Private Cloud Solution for the New Singapore Headquarters of a Regional Hedge Fund

Future Plans for systemsGo Corporation systemsGo has aggressive plans to expand their presence and operations throughout Asia Pacific, specifically targeting other major cities in China, Australia and Korea in addition to the existing offices. As KVH is also expanding its presence and service portfolio in these markets, systemsGo plans to continue partnering with KVH to address client needs for data center, network, and managed IT services throughout Asia Pacific.