Chemical Engineering Department Kumasi Polytechnic Lecture ...
Kumasi wedc 2014 monitoring_why_what_how_costs
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Transcript of Kumasi wedc 2014 monitoring_why_what_how_costs
Supporting water sanitationand hygiene services for life
Tyhra Carolyn Kumasi, Marieke Adank, Nicolas Dickinson, Esinu Abbey, Tom Laari Chimbar, Benjamin Dawura Agbemor & Jeremiah Atengdem
WEDC Conference 2014
Monitoring water services in Ghana: the why, the what, the how and the cost
Why monitor water services?
Difficulty with regular updating of data and its related cost implications and economic challenges
No agreed methodology or framework for service monitoring-the indicators/benchmarks-What are we monitoring and how?
Monitoring focused on coverage but not monitoring services and the conditions for ensuring sustainability
Effective monitoring of water services leads to improved planning and resource allocation for water service delivery
Monitoring what?
Functionality: Not just counting systems, but also considering whether they are functioning or not
However:
− Does not show level of service
− Only focused on output, not underlying factors
Monitoring what? Service level
Service Levels for handpumps
III Handpump provides water services meeting the minimum standard on all service level indicators
II Handpump provides water services failing to meet the minimum standard on one or more service level indicators
I Handpump is not functioning
Service level indicators
Quantity 20 litres per capita per day
Quality Meets all Ghana Standards Authority standards
Coverage Max 150 people per hand dug well / 300 people per borehole
Distance Max distance to water point 500 metres
Reliability
The facility is providing water for at least 95% of the year
Monitoring what? Looking beyond pumps and pipes: Service provider and authority indicatorsNeed to also monitor Water service providers: day-to-day management of a water serviceService authority functions: including planning, coordination, oversight, monitoring, technical support to community-based water service providers
Indicators:Composite indicators, scored from 0 (worst) to 100 (best), with a benchmark with the minimum acceptable score
Monitoring what? Service provider and authority indicators
Service provider indicatorsService authority indicators
Management and governance:
Presence and composition of a Water and Sanitation Management Team (WSMT)
Record keeping and accountability
Non-interference in the composition of the WSMT
Operations:
Spare parts supply and technical services
Maintenance Water
quality testing
Presence of a District Works Dept
District Water and Sanitation Plan
Budget allocation and utilization
Facility mgt plans and by-laws
NGO coordination
Monitoring support to service providers
Data transfer from district to regional level
FinancialManageme
nt:
Revenue & expenditure balance
Financial mgt
Tariff setting
How?• Collaborative process of indicator development,
based on national norms, standards and guidelines
• Data collection using mobile phone technology (Akvo-FLOW)
• Piloting in three districts (2012-2014)
• Replication in 16 districts (2013)
• Scaling up in 133 districts (ongoing)
Cost of monitoring
Initial set up cost and the cost of the mobile phones
Recurrent cost of service monitoring covering
0
2,000
4,000
6,000
8,000
10,000
725
4,507
1,427 1,666
8,324
414
3,542
881 1,083
5,918
Round 1 Round 2
Cost component
Co
st f
data
mo
nit
ori
ng
in
20
12
us$
Some lessons learnt• The implementation of the framework might not be
feasible taking into consideration the extensive set of indicators. o more resources to undertake on a more frequently
basis. o Limited, scarce financial resources
• It is recommended districts should have two set of monitoring indicators; the lighter and heavier version for quarterly and annual data collection respectively.
• Self reporting using SMS functionality tracking could provide a cheaper means of having monthly data on the status of facilities.
• Depending on the use of the monitoring data districts can sample for an overview of the facilities and performance of service providers and authority.
Thank you all