KTH Live-in-Lab LIVE SESSION LINE-UP:BUILDINGS + USER BEHAVIOUR

Pernilla Hagbert Christian LundenAgnieszka Zalejska Jonsson Sara IlstedtElena Malakhatka

DESIGN

PEOPLE

SCHEDULE

10:10 - 11:00 - Experts Talks

11:10 - 12:00 - Discussion & Q+a

Challenge 1: How can we design buildings, building services and products for everyday indoor life in a human-centric manner? 

Challenge 2: How corona time changed our everyday behaviours in the built environments?

BUILDINGS + USER BEHAVIOUR + SERVICE DESIGN

Presentation by Elena MalakhatkaKTH LIVE SESSION18.03.2021

KTH Live-in-Lab

KTH Live-in Lab is a platform of multiple testbeds for accelerating innovation rates in the construction and real-estate sectors.

Living Lab approachK

now

ledg

e

TRL

Type of research experiment setting

Advance research

Problem-driven research

Real context-driven research

Market-driven research

Best for living lab environment

TRL - technology readiness level (defined by NASA)

Co-creation in Living Lab environment

Living Lab environment

Co-creation as innovation

Open Innovation

Co-creation as design

Participatory Design

Macro level

Micro level

Meso level

Co-development

System engineering

PREFACE

Information fuelled era (Meta-Products)

PEOPLE PRODUCTS

SERVICES ENVIRONMENTS

PREFACE

Information fuelled era (Meta-Products)

PEOPLE PRODUCTS

SERVICES ENVIRONMENTS

PREFACE

A central problem of our minds is that we know so much in theory about how we should behave, but engage so little with our knowledge

in our day-to-day conduct.

Akrasia - ‘weakness of will’ (Aristotle)

THEORETICAL FRAMEWORK

ServiceScience

Building Science

HBIActivity Theory

Service Design

Building Operation

IoTICT

Occupant behaviour

Interaction design

Behavioural Science

BUILDING LAYERS

Site

Structure

Skin

Building services

BUILDING LAYERS + USERS’ PRODUCTS & SERVICES

Site

Structure

Skin

Building services

Space plan

Home Products & Services

End-user’s Products & Services

Human behaviours & HAS

High level of interaction with the end users: - Home appliances providers - Personalised products & services - Everyday digital services (entertainment, wellness, etc)

Medium interaction with the end users: - BMS services - Last meter services - Interior designers - Furniture designers

1 2

Poor interaction with the end users: - Construction industry - Real Estate - Architects - Energy & water systems services

3

STAKEHOLDERS: LEVEL OF INTERACTIONS WITH END USERS

HYPOTHESIS

SERVICE DESIGN

BEHAVIOURAL ANALYSIS

BUILT ENVIRONMENT CONTEXT

SERVICE DESIGN, tailored with the BEHAVIOURAL ANALYSIS in the built environment context, will give us better understanding of users’ behaviours at home in general and potential for more pro-environmental

behaviours design in particular.

CO-CREATION PROCESS

Ownership

Ope

nnes

s

Anyo

ne c

an jo

inSe

lect

ion

proc

ess

Initiator only Contributors

Crowd Community

Club Coalition

Sele

cted

type

s of

sta

keho

lder

s /

Anyo

ne c

an jo

in

Initiator & Contributors

RESULTS: SERVICE CONCEPTS CO-CREATED AT KTH LIVE-IN-LAB

Community

Sleeping &

Relaxing

ProductivityManagement

Thermal comfort

Smart lighting

Audio-visualEnvironments

Habit maker

PERSONALIZED WELLBEING

Community

Smart planner

Kitchen insights

Sustainable food insights

Receipts

SUSTAINABLE EVERYDAY FOOD

Inspiration

Healthy habits

constructorPOI

Advance mapping

Deep Work Space

ABS On demand

SpaceOptimiser

SPACE AS A SERVICE

RelaxationSpace

Micro-space Booking

ActivityBuddy

7-10% electricity reduction

5-7% water usage reduction

5-7% electricity reduction Ongoing process

10-15% UX increase

“We must design for the way people behave, not for how we would wish them to behave.”

― Donald A. Norman | Living With Complexity

DISCUSSION

Challenge 1: How can we design buildings, building services and products for everyday indoor life in a

human-centric manner? 

Challenge 2: How corona time changed our everyday behaviours in the built environments?

BOOK RECOMMENDATION

META-PRODUCTS: Meaningful Design For Our Connected World

www.metaproducts.nl

TACK +