KSA Development and Training Need Identification Presentation

7/31/2019 KSA Development and Training Need Identification Presentation

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KSA Development and TrainingKSA Development and Training

Need IdentificationNeed Identification

Presented By: Sarbaz ZafarPresented By: Sarbaz Zafar

Welingkar Institute of ManagementWelingkar Institute of Management

Development and ResearchDevelopment and Research


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Objectives of ProjectObjectives of Project To identify the Knowledge, Skills and AttributesTo identify the Knowledge, Skills and Attributes

for different job roles, and develop a KSAfor different job roles, and develop a KSA

matrix for Accounts Payable.matrix for Accounts Payable.

Provide a framework to identify training needsProvide a framework to identify training needs

and suggests a customized training program.and suggests a customized training program.


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KSA DefinedKSA Defined

Knowledge isKnowledge is and understanding of facts,and understanding of facts,

truths or information. Eg: Accounting, Financial andtruths or information. Eg: Accounting, Financial and

Taxation Knowledge, Banking Knowledge.Taxation Knowledge, Banking Knowledge.

Skills is anSkills is an , to carry out pre- determined results, to carry out pre- determined results

withwith minimum outlay of time, energy or bothminimum outlay of time, energy or both. Eg:. Eg:

Interpersonal skill, Analytical skill.Interpersonal skill, Analytical skill.

Attributes are characteristics of person.Attributes are characteristics of person.

Eg: Patience, confidence, dedication, etc.Eg: Patience, confidence, dedication, etc.


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Steps to Identify KSAsSteps to Identify KSAs

Understanding

of job

Identification of

Knowledge areas

related to Work

Preparation of

Exhaustive list of

Knowledge Areas

in detail

Grouping &classification

of Knowledge areas

Identification of

knowledge for

SR, SSR and TL

Verification ofKSA by HOD s

and Role Holder


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Scrolling&

DMS

HO- A/cs

CorporateAdmn

Expenses

CVPInvoiceProcessing:Indigenous

Material

Import Material

MINORPROJECTS

CentralPaymentSection


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KSA for Accounts PayableKSA for Accounts Payable

Knowledge, Skill and Attribute matrix prepared forKnowledge, Skill and Attribute matrix prepared for

Accounts Payable.Accounts Payable.

Approval from respective Team leaders and HODApproval from respective Team leaders and HOD


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Process for Identifying trainingProcess for Identifying training

NeedsNeeds

KSABuild a rating

scale

Assessing current

levels of

Knowledge

and skills

Identify the gap

between actual

and desired

Determine

Training Program


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Identification of Training ProgramIdentification of Training Program

Refresher TrainingRefresher Training: Basic course to refresh important: Basic course to refresh important

conceptsconcepts

Intermediate TrainingIntermediate Training: More complex course to cover a: More complex course to cover a

broader view of conceptsbroader view of concepts

Extensive TrainingExtensive Training: An intense training program of longer: An intense training program of longerduration to cover concepts in greater detailsduration to cover concepts in greater details


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DemonstrationDemonstration

Demonstration of KSA template for training need identificationDemonstration of KSA template for training need identification

Step 1: Employee to be rated by the HOD for each Knowledge/skillStep 1: Employee to be rated by the HOD for each Knowledge/skill

area (from KSA template) based on the scales mentioned.area (from KSA template) based on the scales mentioned. Step 2: Include an Importance rating for each Knowledge/skill areaStep 2: Include an Importance rating for each Knowledge/skill area

for that job for HODs assessment.for that job for HODs assessment.

Step 3: Include a self assessment rating as well as importanceStep 3: Include a self assessment rating as well as importance

rating for each Knowledge/Skill area for the employee.rating for each Knowledge/Skill area for the employee.

Step 4: Identify the training course for the gap in concernedStep 4: Identify the training course for the gap in concerned

knowledge and skill area.knowledge and skill area.


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DeliverablesDeliverables

Acquaint the participants with the concept, approach andAcquaint the participants with the concept, approach and

techniques of productivity.techniques of productivity.

Identifying areas in which employees could play anIdentifying areas in which employees could play an

effective role in promoting productivity in theeffective role in promoting productivity in the

organization.organization.

Help participants in the proper understanding of the roleHelp participants in the proper understanding of the role

of training in the organization.of training in the organization.


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Steps AheadSteps Ahead

Benchmarking against companies in same business asBenchmarking against companies in same business as

RelianceReliance

Include a training program for new joineesInclude a training program for new joinees

Take into considerations the inconsistencies between theTake into considerations the inconsistencies between the

HODs rating and self assessmentHODs rating and self assessment

Development of annual training programDevelopment of annual training program

Amendments for introducing executive educationAmendments for introducing executive education


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RecommendationRecommendation

On the job training- conducted on the job either by theOn the job training- conducted on the job either by the

trainees immediate superior or a nominated peer trainertrainees immediate superior or a nominated peer trainer

In House training- A full time classroom training by theIn House training- A full time classroom training by the

senior retired employee of the firmsenior retired employee of the firm

Job Rotation- Employees can be made to move from oneJob Rotation- Employees can be made to move from onefunction to another at planned intervals which makes thefunction to another at planned intervals which makes the

employee, a multi tasking individual.employee, a multi tasking individual.

Outbound ProgramsOutbound Programs

VideotapesVideotapes


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Thank youThank you

Questions?Questions?

KSA Development and Training Need Identification Presentation

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