In todays world, enterprises face continuing challenges in managing increasinglycomplex and growing data portfolios while meeting business expectations for peakperformance and accessibility. As enterprises face increased financial pressure, theyre looking to managed services to offload capex and improve operational efficiencies.Managed services enable them to focus more attention and money on core competencies and free up valuable information technology (IT) resources, decrease staffing needs and enable enterprises to invest in activities that differentiate them from their competitors.

The Need for Managed Services

Our Support Activities Includes

Apps DBA / DBA Managed Services

Our key findings on Managed Services

Kromes Managed Services

365 Days a Year DBA Support 24 X 7 Lights Out Monitoring Primary & Secondary Account DBAs Telephone & Email Support Access to Our On-Line Ticketing system Weekly & Monthly Database Performance Reports Monthly Incident Reports Weekly Conference Calls Backups & Recovery Mgmt of Complex Environments RAC / Data Guard / Fail Over / PCP, Hardware/ Software Load Balancing SOX Compliance - Oracle Quarterly

SPU Updates Point Release Database & Application U upgrades SR Management Basic UNIX Administration On Demand Support

Customized solutions are no more a demandits a Need and when it comes todelivering services in managing and supporting databases, we understand that need and remain committed to help customers balance cost, complexity and capacity.

Kromes proficient Database Administration Services and Professional Services arechannelled by a flexible service model and Balanced Scorecard methodology. Our team of professionals has deep technical and process expertise that allows them to helpimprove your current database management operations and bring down your total cost ofownership (TCO). Our highly-talented pool of Oracle DBAs, EBusiness SuiteAdministrators and Fusion Middleware administrators have experience in architecting,configuring and managing complex ERP integrations, rollouts, database migrations, and upgrades.

Krome reduces the complexity and cost of applications management and support, utilizes the latest industry best practices, and leverages economies of scale to deliver unmatched levels of system uptime and availability. Our flexible contracting model allows you to select the most suitable Managed Services option to address your specific needs.

Enterprises are increasingly seeking to amend existing capacity-based relationships ( (staff augmentation, T&M contracts) and outcome-based managed-services relationships A significant number of enterprises are willing to spend large portions of their IT budgets on managed services Majority of enterprises already use a managed service and have been doing so for b between one and four years For the enterprises, hiring and retaining of Oracle Apps DBAs is a challenge The European market has had the strongest uptake in managed services, followed by North American enterprises

Krome is a technology services provider with a specific focus ondelivering services in Oracle ERP Solutions (Business and Technology), BusinessIntelligence, Oracle Managed Services (Applications and Database), Oracle APEX services, Salesforce Consulting, Custom Applications Development, MobileApplications Development, eLearning solutions and Big Data and Analytics Solutions.

Committed to delivering high value, we work closely with our clients asstrategic partners in developing business-driven, cost effective and long-termsolutions that maximize return on investment. Krome has offices in US and India.

Getting StartedFor more information on how Kromessolutions can benefit your business:

Visit our website: www.krometechnology.comOr Email us at: info@krometechnology.com

Global OfficesNorth America Dallas

India Pune

Our Professional Services:

About Krome

Infrastructure Planning & Design Implementations & Upgrades - R 12.2.x Advanced E-Business Suite Configuration Performance Tuning Backups & Disaster Recovery Planning Server Migration, Upgradation, Cross Platform Migration RAC, RMAN & Data Guard Implementation (Physical, Logical & Snapshot Standby) 10g/11g E-Business Suite Shared Application Tier Implementation 11i/R12 E-Business Suite Parallel Concurrent Processing setup and Hardware Load Balancer Setup - 11i/R12 Security Strategies for E-Business Suite 12c OEM Configuration Technical Staffing

Remote Database Support (Shared / Dedicated DBA Support) Database architecture services Installing and Configuration of Oracle Database, Oracle E-Business, Oracle Application Server(Oracle Fusion Middleware) Upgrade of Oracle Database and Oracle E-Business Suite Advanced Application Confugaration ( Shared Appl Top, DMZ, PCP Load Balancer, Integration with FMW - OAM, IDM, Web center ) Proactive support of Oracle Infrastructure Performance tuning Complete database administration patching, refreshes, tuning, troubleshooting and patch research

Krome DBA service can handle a complete range of Oracle DBA services, no matter what your organization demands. Whether youre looking for money-saving services or more comprehensive third-party support, our customizable Oracle database services areguaranteed to deliver. They include:

Business Value

Kromes DBA Managed Services for your Oracle Infrastructure provides:

Peace of Mind Lower total cost of ownership Enhanced productivity Streamlined business processes Reduced IT infrastructure requirements Increased availability Increased scalability Reduced risk of loss Improved system performance

Our DBA Services: