Kotler MM 14e 12 Sppt

26
12 Setting Product Strategy 1

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Kotler MM 14e 12 Sppt

Transcript of Kotler MM 14e 12 Sppt

  • 12Setting Product Strategy 1

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Chapter QuestionsWhat are the characteristics of products and how do marketers classify products? How can companies differentiate products?Why is product design important and what factors affect a good design?

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Chapter QuestionsHow can a company build and manage its product mix and product lines?How can companies combine products to create strong co-brands or ingredient brands?How can companies use packaging, labeling, warranties, and guarantees as marketing tools?Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*What is a Product?A product is anything that can be offered to a market to satisfy a want or need, including physical goods, services, experiences, events, persons, places, properties, organizations, information, and ideas.

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Figure 12.1 Components of the Market OfferingCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Figure 12.2 Five Product LevelsCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Product Classification SchemesDurabilityTangibilityUse

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Durability and TangibilityNondurable goodsDurable goodsServices

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Consumer Goods ClassificationConvenienceShoppingSpecialtyUnsought

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  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Industrial Goods ClassificationMaterials and partsCapital itemsSupplies/business services

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Product DifferentiationProduct formFeaturesCustomizationPerformanceConformanceDurabilityReliabilityRepairabilityStyleCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Service DifferentiationOrdering easeDeliveryInstallationCustomer trainingCustomer consultingMaintenance and repairReturns

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • DesignCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*The Product Hierarchy

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Product Systems and MixesCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Figure 12.3 Product-Item Contributions to a Product Lines Total Sales and ProfitsCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Figure 12.4 Product Map for a Paper-Product LineCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Line StretchingDown-Market StretchUp-Market StretchTwo-Way Stretch

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Product-Mix PricingProduct-line pricingOptional-feature pricingCaptive-product pricingTwo-part pricingBy-product pricingProduct-bundling pricing

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Ingredient Branding Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*What is the Fifth P?Packaging, sometimes called the 5th P, is all the activities of designing and producing the container for a product.

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Factors Contributing to the Emphasis on PackagingSelf-serviceConsumer affluenceCompany/brand imageInnovation opportunity

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*Packaging ObjectivesIdentify the brandConvey descriptive and persuasive informationFacilitate product transportation and protectionAssist at-home storageAid product consumption

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Functions of LabelsCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • For ReviewWhat are the characteristics of products and how do marketers classify products? How can companies differentiate products?Why is product design important and what factors affect a good design?

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 2-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

  • Also For ReviewHow can a company build and manage its product mix and product lines?How can companies combine products to create strong co-brands or ingredient brands?How can companies use packaging, labeling, warranties, and guarantees as marketing tools?Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 12-*

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