Koorie Coordinated Care© `An Aboriginal Partnership Model`

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Supporting Aboriginal Health and Wellbeing

Koorie Coordinated Care©

Vision

Services working together to support clients with more effective intake/assessment, referral and follow up.

Goal

Improved health and wellbeing of vulnerable

Aboriginal people and families through stronger

connections to family, services, culture and

Community.

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Koorie Coordinated Care©

Four core KCC principles:

• Aboriginal cultural wellbeing is fundamental to health and wellbeing

• Aboriginal health and wellbeing is everyone’s responsibility

• Families and individuals in crisis need to be empowered to improve their health and wellbeing

• A holistic family-centred approach will deliver better health and wellbeing outcomes.

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Koorie Coordinated Care©

• KCC model developed and piloted between 2013 and

2016 in the Northern region of Melbourne on

Wurundjeri Traditional lands by five ACCOs:

• ACES

• VACSAL

• AAL

• VACCA

• VAHS

• Community and Elders made a significant contribution to the culturally safe Koorie Coordinated Care model.

• A Closing the Health Gap / Koolin Balit project.

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Koorie Coordinated Care©

• Current Steering Committee:

• ACES

• VACSAL

• AAL

• VACCA

• VALS

• Ngwala Willumbong

• DHHS Northern metro

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Connections and relationships with family, friends and others make us who we are in Community.

Logo artwork developed by Gary Saunders, Indigital Centre

Koorie Coordinated Care©

About the Logo

• Nets, woven baskets and bags are traditional tools for survival on Country.

• The strands of the Koorie Coordinated Care net remind us that every-day connections to services, family, culture and Community are important to our health and wellbeing.

• These connections define our relationships with our family, friends and others and make us who we are in our Community.

• The strands of the Koorie Coordinated Care net also remind us that

vulnerable people with complex needs often need support to re-build and strengthen their connections to services, family, culture and Community.

• Culturally safe Koorie Coordinated Care partnerships between clients and services can provide that support. They can empower clients. They can strengthen relationships with family, friends and others. They can improve client health and well-being. They can have a positive impact on the wider Community.

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Koorie Coordinated Care©

Koorie Coordinated Care and the Aboriginal model of health

The Aboriginal model of health and wellbeing recognises cultural, social and environmental determinants of health and wellbeing as well as biological and medical factors. It includes the spiritual and family connections that contribute to wellbeing.

“Aboriginal health is not just the physical well-being of an individual but the social, emotional and cultural well-being of the whole Community in which each individual is able to achieve their full potential as a human being thereby bringing about the total well-being of their Community. It is a whole of life view and includes the

cyclical concept of life-death-life.” (NACCHO Constitution, 2006)

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Koorie Coordinated Care©

KCC can deliver:

• Culturally safe support for individuals and families

• Empowered clients

• More intensive support for clients with multiple and/or complex health and wellbeing needs

• More effective support for clients with more straight forward needs.

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Koorie Coordinated Care©

How KCC delivers:

• Referral tools specific to each client’s needs

• On-line client referral and support planning

• In-house and inter-agency goal oriented support plans

• De-identified client privacy options

• Placing the client (and their family if appropriate) at

the centre of their support planning

• Reducing the need for clients to tell their whole story

over and over

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Koorie Coordinated Care©

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Koorie Coordinated Care©

• Stronger referral pathways

• More coordinated client support

• More effective follow-up with clients

• Shared case management

• Shared care planning which supports the client’s

journey

• Strengthened cultural and kinship connections.

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Koorie Coordinated Care©

• Evaluated training (in-house and VACSAL)

• KCC practice model learning resource

• Case worker support

• Access to a service directory with for more than 140,000 Victorian program listings

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For information: Don Stewart Aborigines Advancement league M: 0408 605 998 E: defordon@gmail.com