Kongu engineering
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Transcript of Kongu engineering
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Grabbing your customer’s attention and retaining it
The importance of message development
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Agenda
• The 6 questions: WHY, WHAT, WHEN, WHERE, HOW and WHO
• The brief: the most important aspect in message development
• The communication strategy: the roadmap• What goes into a message• Media: conventional and emerging • Some great advertising
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WHY a message at all?
• Why not word of mouth?
• Businesses / organisations that can / must survive on word of mouth
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WHAT are we trying to sell?
• Knowledge is key here: if you don’t understand what your consumer / customer wants, you will be de-selling
• Relevant information• Advertising in B2B is serious: no frivolity there• Babes and babies don’t sell serious advertising
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• Research: surprising insights
• ‘Shout louder, get heard better’
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Services
• Product here is intangible
• Experience is important
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WHEN is the time?
• Product / service / company launch
• Brand building activity
• Topical advertising
• Sustained promotions
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WHERE do we advertise?
• Choosing the right media
• Innovations in media
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HOW do we advertise?
• The importance of message development
• Breaking the message into the strategic and
creative components
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WHO are we?- Seller
Defining goals: short term and long term
Define priorities
Zone in on the right advertising agency
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WHO are we?- Advertiser
• Do your homework
• Understand consumer
psyche
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WHO are we talking to?
Target audience– If you don’t know
them, you don’t
know what you are
talking about
- Promise versus
reality perception
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Target audience
• Advertising in India• The common man approach• Celebrity endorsements
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• An ad is as good as its brief
• Facts, figures
• Are the client and agency thinking on the same
platform?
• Constructing the brief
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Communication strategy• The roadmap to effective advertising
• Include all possible avenues that can reach out to the
consumer
• Brands need to evolve with the times
• Go out into the market: great advertising does not
happen inside the studio
• Learn from the client; if you are the client, share
information
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Copy• The soul of advertising• The most powerful copy is often the simplest• When everyone talks the same thing, think
lateral• Copy and visuals go together; if they don’t
there is little harmony• If the copy is powerful enough, forget the
visuals
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Visuals• Relevance is key• Pictures speak a thousand words• Out of the box is great. But if your audience
does not understand it, you have achieved little
• The same concept, the same visuals: where does the product stand amidst the competition?
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Media: conventional and emerging
• Conventional Print
Television
–Radio
–Direct Mailer
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Emerging media
Online
Mobile
OOH
Experiential
Sense marketing
Viral
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The need to adapt today
• Too much happening everywhere
• Too many conventional forms and thus, a
chance of too much spillover
• The need to connect with the consumer at
every chance a brand can get
• Cost Vs Benefit ratio
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The concept must connect all
• Importance of arriving at a concept that can
be seamlessly integrated across all media
• Talk the same language everywhere, all the
time
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The concept must connect all
• Execution across all media has to be different
• Execution is key: a great concept can be killed
by bad execution. And a great execution can
add value to an ordinary concept
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A quick recap
• Know the 6Qs before you get to advertising
• Understand your consumers / clients
• Promise-reality balance
• Media relevance
• Execution
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On a signing note
• Responsibility in message development
• Social relevance
• Caring enough about what we work for and whom
we are addressing
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Here’s to a great career in advertising or a great relationship with an advertising agency
Shobhana [email protected]
+91-9787-55-55-44