MOBIKON TECHNOLOGIES

REASONS TO GET A iPAD SURVEY SYSTEM ?

•Convert the traditional paper based feedback and adopt the newly digitized way which helps you to -Save Paper- Its Easy and User-friendly -Very Cost and Time Effective-Generate instant gratification-Data Capture-Auto posts on Social Media Networks-Creates a WOW factor

Fact :•Rembrandt Bangkok received almost 160 feedbacks in a span of 7 days just after installation which is 260% increase of its total monthly feedback.

FEATURELIST

Management Alert System - Escalation mail will be auto generated to the higher authorities when there is a negative feedback or if any guest has rated the hotel below average.

Content Management -The content management system helps you to manage, edit and upload different categories of questions and give an option to the customers to rate your hotel based on the categories from 1-5.

Custom Branding – The theme for the feedback form could be chosen. A custom header image with logo could be uploaded.

Increase direct revenues - With features like response settings which directly helps to send special f&b and room offers via email or a text message once the customer gives his feedback.

Analytics Report - Detailed graphical reports on how the guest have rated the hotel based on different categories like service, food and beverage, hospitality etc.

Social Media Interaction- Helps your customers connect and share their feedback with all the social media networking sites where you have your presence.

Data Capture – The built-in personal field setting like name, email, contact no helps to gather data of all the guests.

KONEKT FEEDBACK MANAGEMENT SYSTEM

Konekt Feedback Management System is specially designed keeping the end user in mind. This is the backend system which will help to develop, manage ,update and categorize questionnaire /surveyaccording to your hotel’s preference.

KONEKT FEEDBACK MANAGEMENT SYSTEM FEATURELIST

Basic Settings - Helps you to select theme, upload and edit the header image , classify the categories of questions and add social media plug-in.

Display Settings -This tab helps you to setup the cover page with a personal message from the GM. Section to include pre-defined personal fields like (Name ,Email and Mobile no).Create/Edit/Upload categories of questionnaire(Star rating based).

Response Settings -Section to define SMS and email message which will be sent to customers (positive feedback) giving them offers etc as soon as they have given the Feedback.

See Reports- View reports option helps you to know the number of responses and the ratings received by your guests as per the categories defined in the questionnaire.

SOME OF OUR CLIENTS USING KONEKT POWERED FEEDBACK SYSTEM

OTHER KONEKT PRODUCTS FOR HOTELS,RESTAURANTS AND RESORTS

Konekt – Marketing ( Email and Text Based Promotions )

Konekt – Social ( Facebook,Twitter & LinkedIn Apps and Promotions )

Konekt – A mobile site powered by Konekt