Known Error .

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• Known Error https://store.theartofservice.com/the-known-error- toolkit.html

Transcript of Known Error .

Page 1: Known Error .

• Known Error

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Internet Control Message Protocol Destination unreachable

1 6 Destination network unknown

error.

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Internet Control Message Protocol Destination unreachable

1 7 Destination host unknown error.

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Cyclic redundancy check - Commonly used and standardized CRCs

1 CRCs in proprietary protocols might use a non-trivial initial value and final XOR for obfuscation but this does not

add cryptographic strength to the algorithm. An unknown error-

detecting code can be characterized as a CRC, and as such fully reverse

engineered, from its output codewords.

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Information Technology Infrastructure Library - Problem management

1 A 'problem' is the unknown underlying cause of one or more incidents, and a 'known error' is a

problem that is successfully diagnosed and for which either a

work-around or a permanent resolution has been identified.

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Information Technology Infrastructure Library - Problem management

1 The CCTA (Central Computer and Telecommunications Agency) defines

problems and known errors as follows

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Information Technology Infrastructure Library - Problem management

1 A known error is a condition identified by successful diagnosis of the root cause of a problem, and the subsequent development of a work-

around.

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Information Technology Infrastructure Library - Problem management

1 The error control process iteratively diagnoses known errors until they are

eliminated by the successful implementation of a change under

the control of the Change Management process.

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Information Technology Infrastructure Library - ICT technical support

1 Primarily as a support to other processes, both in infrastructure management and service management, technical support provides a

number of specialist functions: research and evaluation, market intelligence (particularly for

design and planning and capacity management), proof of concept and pilot engineering, specialist technical expertise

(particularly to operations and problem management), creation of documentation

(perhaps for the operational documentation library or known error database)

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Information Technology Infrastructure Library - ICT technical support

1 The Known Error Database (KEDB) database contains all known error

records. This database is created by problem management and used by incident management and problem management, and as part of service knowledge management systems.

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Information Technology Infrastructure Library - Organizations

1 An organization can obtain ISO20000 certification without recognising or implementing the ITIL concept of

Known Error, which is usually considered essential to ITIL.

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Anti-pattern - Methodological

1 Improbability factor: Assuming that it is improbable that a known error will occur

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Climate - Modern

1 The instruments used to study weather over the modern time scale, their known error, their immediate environment, and their exposure

have changed over the years, which must be considered when studying

the climate of centuries past.Spencer Weart

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ITIL - Problem management

1 :A known error is a condition identified by successful diagnosis of the root cause of a problem, and the subsequent development of a work-

around.

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ITIL - Organizations

1 * An organization can obtain ISO20000 certification without

recognising or implementing the ITIL concept of Known Error, which is

usually considered essential to ITIL.

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Incident management (ITSM) - Incidents, problems and known errors

1 Where an incident is not the result of a Problem or Known Error, it may either be an isolated or individual

occurrence or may (once the initial issue has been addressed) require that ITIL#Problem_management|problem management become

involved, possibly resulting in a new problem record being raised.

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Incident management (ITSM) - Incidents and changes

1 Finally, a request for change (RFC) may be raised to modify the system by resolving the

known error

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Problem management - Scope

1 In this respect, Problem Management has a strong interface with

Knowledge Management, and tools such as the Known Error Database

will be used for both

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Problem management - Problem investigation and diagnosis

1 *The Known Error Database or KEDB should be accessed and checked in order to find out if the problem has

occurred in the past, if so a resolution should be already in place.

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Problem management - Known Error Record

1 After the investigation is complete and a workaround (or even a

permanent solution) has been found, a Known Error Record must be raised

and placed in the Known Error Database in order to identify and

resolve further similar problems. The main purpose is to restore the

affected service as soon as possible with a minimal impact on the

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Problem management - Known Error Record

1 A good practice would be to raise a Known Error Record even earlier in

the investigation - just for information purposes

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JetAudio - Lyric support

1 It is a known error that JetAudio is unable to connect to Leo’s Lyrics

database to download lyrics. As of version 8.0.17, this problem has yet

to be solved.

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Revised Julian calendar - Defense

1 The basic justification for the new calendar is the known errors of the Julian calendar, which will in the course of time lead to a

situation in which those following the Julian calendar will be reckoning the month of

December (and the feast of Christ's Nativity) during the heat of summer, August

and its feasts during the deep cold of winter, Pascha during the autumn season, and the November feasts in the springtime

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Antipattern - Methodological

1 *Improbability factor: Assuming that it is improbable that a known error will occur

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Federalist Papers - Disputed essays

1 A known error in Hamilton's list—Hamilton incorrectly ascribed

Federalist No

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Chinese Buddhist canon - Versions

1 The Tripiṭaka Koreana or Palman Daejanggyeong was carved between

1236 and 1251, during Korea's Goryeo Dynasty, onto 81,340

wooden printing blocks with no known errors in the 52,382,960

characters

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Tripitaka Koreana

1 It is the world's most comprehensive and oldest intact version of Buddhist canon in Hanja script, with no known

errors or errata in the 52,382,960 characters which are organized in over 1496 titles and 6568 volumes

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Grey problem - Background

1 Q2 - Some recurring problems are due to a Known Error, or are obviously being caused by a

particular hardware or software component. These problems are

handled by technical support people working with suppliers.

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Foreign language writing aid - Bilingual Dictionaries

1 Nonetheless, good bilingual dictionaries capitalize on the fact that they are useful for learners to integrate helpful information about

commonly known errors, false friends and contrastive predicaments from

the two languages.

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Feed Me - Spor and other

1 * Unknown Error – Shadows (Unicron

Remix) (2005) (TOV69)

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Radar tracker - General approach

1 Using these information, the radar tracker attempts to update the track

by forming a weighted average of the current reported position from

the radar (which has unknown errors) and the last predicted position of the target from the tracker (which also

has unknown errors)

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Internet Control Message Protocol - Redirect

1 | Destination network unknown error.

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Internet Control Message Protocol - Redirect

1 | Destination host unknown error.

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ADEOS II - Failure

1 On 23 October 2003, the solar panel failed. At 2349 UTC, the satellite switched to light load operation due to an unknown error.

This was intended to power down all observation equipment to conserve energy. At 2355 UTC, communications between the

satellite and the ground stations ended, with no further telemetry received. Further attempts to procure telemetry data on 24

October (at 0025 and 0205 UTC) also failed.

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