KNOWLEDGE WORKERS SPEND MORE TIME ON EMAIL THAN ANY OTHER SINGLE TASK © 2015 Atrendia - The Leader...
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KNOWLEDGE WORKERS SPEND MORE TIME ON EMAIL THAN ANY OTHER SINGLE TASK © 2015 Atrendia - The Leader in Lean E-mail Management 1 LeanMail More resources can be saved here than in any other knowledge worker discipline. EMAIL Calculate the cost in your organization
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Transcript of KNOWLEDGE WORKERS SPEND MORE TIME ON EMAIL THAN ANY OTHER SINGLE TASK © 2015 Atrendia - The Leader...
KNOWLEDGE WORKERS SPEND MORE TIME ON EMAIL THAN ANY
OTHER SINGLE TASK
© 2
015
A
tren
dia
- The
Lea
der i
n Le
an E
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l Man
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1
LeanMail
More resources can be saved here than in any other knowledge worker discipline.
Calculate the cost in your organization
EMPLOYEES WORK IN OUTLOOK ALL DAY LONG
Copyright Atrendia 2015
Outlook
OrganizingPrioritizingScheduling
Follow-up to phone calls
and meetings
Core work channel
Sales Marketing
AdminCustomer
service
It’s the command and control center.
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LeanMail
What form of communication is as versitile and important?
EMAIL — IT’S NOT GOING AWAY.
McKinsey, Forbes, Radicati and many others report that email will not be made redundant by social media any time soon.
The number of emails sent each day is growing, not receding.
Hours per week. Source: McKinsey 2013
3Copyright Atrendia 2014
LeanMail
EMAIL — THE SINGLE LARGEST ACTIVITY IN YOUR ORGANIZATION
Email is the leading cause of preventable
productivity loss in organizations today.
- Forbes Magazine
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$$
$
$
$
20% - 50% of the day, yet:
• No ”best practice” instituted• No performance standards• Vague policies & guidelines• Reliance on common sense• A constant complaint
Greatest opportunity for productivity improvement across all business areas and functions.
LeanMail
EMAIL20-50% of your day
PRESENT SITUATION
WasteValue
5
About ½ the time spent managing mail is wasted
Respondingon time
Everything else
Meetings
Admin 1/3 or more of the day
More sales/core
work
Improved customer Service
Potential use of time
LeanMail
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Average results of over 25 organizations that have measured their results between 2010 and 2015 through post-training surveys
RESULTS: LeanMail Case Stories
LeanMail
92% Recommend or Highly Recommend LeanMail
How efficient are you managing email? (pre-training)
2,3% Extremely inefficient32,1% Somewhat inefficient41,6% Efficient17,3% Quite efficient6,7% Extremely efficient
How much has your overview/control of your inbox increased since you started using the LeanMail method?
76,3% 40-100%10,0% 20-40%13,4% 0-20% or have not noticed any change
2/3 incorrectly believe they are efficient before LeanMail training
How much time are you saving by using LeanMail methods: the 2-minute rule, setting next actions and due dates, deleting answered mails immediately and focusing on only the mails you can action today?
30,8% 60% or more22,4% 40-60%17,1% 20-40%15,3% 5-20%7,8% I don't know
Increased overview and control Reduced time spent on email
Paradoxically, the ones who throught they were efficeint before the training, are the biggest proponents of LeanMail.
People Rating People Rating
People Rating
The problem is clearly latent.
SECRET WEAPONDON’T LET THEM GO UNTIL THE HABIT HAS FORMED
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LeanMail
OTHER LEANMAIL SOLUTIONS
Inbox 480
LeanMail for Shared Inboxes
LeanTasks
LeanMeetings
LeanMail Mobile – coming in March11
LeanMail
