Knowledge sharing for QA teams
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Transcript of Knowledge sharing for QA teams
© 2011 Cognifide Limited. In commercial confidence only.
Knowledge acquisition and sharing
How do we develop qa team in Cognifide?
Poznań Testing and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.© 2011 Cognifide Limited. In commercial confidence only.
Two perspective: Company against engineer
Introduction
Poznań Testing and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.
Two perspectives
QA Engineer
How to connect two different perspectives?
Cognifide
© 2011 Cognifide Limited. In commercial confidence only.
Company perspective
QA Engineer
Engineer brings:
• Skills needed to develop business
• Efficient velocity
• Quality of work
• New business opportunities
• Good atmosphere
• Team work
© 2011 Cognifide Limited. In commercial confidence only.
How do we work?
AgileThe same qa
for whole project
lifecycle
Free slots in project/between
projects
© 2011 Cognifide Limited. In commercial confidence only.
Center of Excellence
COEs
Automation
Performance
Exploratory Tests
Security
SEO
Domain
© 2011 Cognifide Limited. In commercial confidence only.
Cognifide’s Tester
• No Center of Excellence
• Execute all kinds of tests− Average skills across
domains− Average skills about
technologies
• Use dev/other help for complex tasks
© 2011 Cognifide Limited. In commercial confidence only.© 2011 Cognifide Limited. In commercial confidence only.
Knowledge acquisition
Poznań Testing and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.
Internal or External
LABs
Projects
Employees
Knowledge Sharing
Trainings
Conferences
Certificates
© 2011 Cognifide Limited. In commercial confidence only.
10 Time rule
• No more than 90% working time on project
• 10% on personal development or labs projects
© 2011 Cognifide Limited. In commercial confidence only.© 2011 Cognifide Limited. In commercial confidence only.
We need your smart ideas
LABs
Poznań Testing and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.
LAB – what is it about?
• Company not personal development• Objectives• Everyone can create Lab• Examples:
− Research new technologies− Tools
Investigate tools on market Develop new tool
• New application• Process improvement• Document templates
© 2011 Cognifide Limited. In commercial confidence only.
LABs - structure
Clear company/department
benefit
Clear defined set of deliverables
Achievable goal
Estimates
Clear company/department benefitAssign
© 2011 Cognifide Limited. In commercial confidence only.
LABs projects management
Approval process
Time and Resource
Budget
© 2011 Cognifide Limited. In commercial confidence only.© 2011 Cognifide Limited. In commercial confidence only.
Knowledge sharing
Poznań Testing and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.
Weekly meetings
Meet, talk and share• what do you do?
− Project− New tools/process/… used in projects− Issues that block you− Interesting problem solutions
• QA news• Build a team• Short presentation about ideas (LABs)• Assign actions• Review already raised actions
© 2011 Cognifide Limited. In commercial confidence only.
Testing Dojo
• What is a Testing Dojo ?• When do we conduct dojos?• What dojos have been conducted?
− Test heuristics,− Barcode challenge,− Security dojo,− Light bot game,
• What after the dojo?− Gather artifacts,− Create dojo Report,− Write Blog post,− Raise bugs if any found,− Discuss with stakeholders – take some feedback
© 2011 Cognifide Limited. In commercial confidence only.
Confluence and knowledge base
• We use Confluence to create knowledge space• What do we add:
− Magazines,− White papers,− Documents,− Blogs,− Communities,
• Who is responsible ? • Use newsletters to be informed.
© 2011 Cognifide Limited. In commercial confidence only.
The next step – mini challenges
• Are you ready to take a challenge ?• What can be tested ?• How:
− Individual,− Short,
• Develop skills.
© 2011 Cognifide Limited. In commercial confidence only.
Retrospective feedback
• Give some feedback to QA Team from project retrospective.
© 2011 Cognifide Limited. In commercial confidence only.
Q&A