KNOWLEDGE PROGRAMME - Donutsdocshare01.docshare.tips/files/28278/282783754.pdf · 15:45 - 16:15...

28-30 SEPTEMBER 2015DUBAI WORLD TRADE CENTRE

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Strategic Partners

theLeisureShow

KNOWLEDGE PROGRAMME

TO ATTENDFREE

The Hotel Show Dubai 20152

Open to all delegates, the business lounge is a luxurious area for delegates to network, meet speakers, hold business meetings and enjoy complimentary refreshments.

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CONTENTS

TEcsEc summit09

DEsigN theatre10

05 VisiON conference

11 ThE hub

12 FEATuREs

The Hotel Show Dubai 2015 3

An exciting new retail and entertainment destination on

Palm Jumeirah

The_Pointe_A4_Ad_Hotel_Show.indd 1 9/21/15 12:17 PM


Overlooking spectacular fountains, The Pointe houses a combination of bustling retail outlets, elegant restaurants and relaxed cafés. With ample car parking, The Pointe is also accessible via The Palm Monorail and by boat from many of the nearby resorts, The Pointe is set to bring Palm Jumeirah alive as one of Dubai’s most iconic retail and leisure destinations.

For more information on leasing, please visit the retail leasing office at Ibn Battuta Mall Call 04 362 1900 or log onto www.nakheel.com

The Pointe is a new, vibrant, waterfront destination for relaxed dining, shopping and entertainment, located at the tip of Palm Jumeirah, just across the bay from Atlantis The Palm Dubai.



p r o g r a m m e

Partnered with:Overlooking spectacular fountains, The Pointe houses a combination of bustling retail outlets, elegant restaurants and relaxed cafés. With ample car parking, The Pointe is also accessible via The Palm Monorail and by boat from many of the nearby resorts, The Pointe is set to bring Palm Jumeirah alive as one of Dubai’s most iconic retail and leisure destinations.

For more information on leasing, please visit the retail leasing office at Ibn Battuta Mall Call 04 362 1900 or log onto www.nakheel.com

The Pointe is a new, vibrant, waterfront destination for relaxed dining, shopping and entertainment, located at the tip of Palm Jumeirah, just across the bay from Atlantis The Palm Dubai.



Girish BabuExecutive chefMedia One Hotel

Hertz MartinDirector of human resourcesCristal Hotel Abu Dhabi

DAY 128th SEPtEMbEr

10:30 - 10:45 Keynote Issam AbdulRahim Kazim, Chief executive officer, Dubai Corporation

for Tourism and Commerce Marketing (DCTCM) 11:00 - 12:45 MEGA Trends Panel discussion Philip Wooler, Area director - Middle East & Africa, STR Global Philip Shepherd, Partner, PwC Middle East Hospitality & Leisure Caroline List, International sales manager, TOPHOTELPROJECTS Martin Cooper, Director - real estate services, head of real estate

consulting, Deloitte 13:00 - 13:35 MEGA Project - An inside view - interviews by Gary Wright,

Editor of The Big5 Hub Haitham Mattar, CEO, Ras Al Khaimah Tourism Development Authority Thomas van Vliet, CEO, Paramount Hotels & Resorts Martin Ostermann, Development, Middle East, Melia Hotels International 13:50 - 14:20 Dubai’s theme parks - boom or bust? Presentation Phil Taylor, Managing director, Team Leisure LLC

14:35 - 15:25 Architecture of the future - how far can it go Panel discussion Chairperson: Nick Ames, Editor, Middle East Architect Magazine Salim Hussain, Lead design architect, BSBG Andre C. Meyerhans, Principal, Fischer & Meyerhans Architects Holley Chant, Executive director - corporate sustainability, KEO Yahya Jan, Vice president & design director, NORR Group

Consultants International

15:40 - 16:30 A designer’s point of view Panel discussion Chairperson: Annamaria Lambri, Associate professor of

interior design, AUD Christian Merieau, Founding partner, MMAC Design Associates Andrew Fay, President/COO, Gettys Dr. Annarita Cornaro, Assistant professor of architecture; Founding

partner, AUD; COdESIGN Sejal Patel, Project director, Hirsch Bedner Associates Paul Morisette, Principal & global lead, CHIL 16:45 - 17:30 Refurbishment according to brand standards Panel discussion MariaVafiadis, Founder & managing director, MKV Design Andrew Fay, President/COO, Gettys Laurent Chaudet, General manager, Pullman Dubai Deira City Centre

Hotel and Residences Sejal Patel, Project director, Hirsch Bedner Associates Marc Attenhofer, Key account manager hotels - Middle East/Africa,

Geberit International

Alan O’NeillManaging directorKara ChangeManagement

Andre C. MeyerhansPrincipalFischer & MeyerhansArchitects

Andrew J. FayPresident/COOGettys

Avinash MohanExecutive chefThe Address Dubai Marina

Catalin CighiManaging partnerCain HospitalityInnovation

Christopher HewettAssociate directorTRI Consulting

Edward HarveyDirector, foodservice and hospitality consultantTricon Foodservice Consultants

Daousser ChennoufiChairman & key architect; Concept creator & partnerDraw Link Group; HUES Hotels & Resorts


DAY 229th SEPtEMbEr

10:15 - 10:30 Keynote: Shaping the face of the retail and hospitality landscape in Dubai

Sanjay Manchanda, CEO, Nakheel

10:30 - 11:20 New F&B projects, new territories and pioneering concepts Panel discussion Chairperson: Waqar Ahmed Mirza, Commercial director, Middle East

& Africa, McQueen’s Group Nicholas Couvaras, Managing director, Kroma David Thomas, CEO, GLC Investments LLC Ian Ohan, Founder & CEO, Freedom Pizza Kai Schukowski, Hotel manager, Kempinski Hotel Ajman Avinash Mohan, Executive chef, The Address Dubai Marina Omar El Meghawry, Group deputy CEO, First Equity Partners

11:35 - 12:05 Improving food safety in hotels Presentation Richard Sprenger, Chairman, Highfield.co.ukLtd

12:20 - 13:10 F&B brands, concepts and opportunities Panel discussion Chairperson: Edward Harvey, Director, foodservice and hospitality

consultant, Tricon Foodservice Consultants Catalin Cighi, Managing partner, Cain Hospitality Innovation Salem bin Dasmal, Founder, Silver Spoon Investments Girish Babu, Executive chef, Media One Hotel Daniel G.During, Principal & managing director,

Thomas Klein International Markus Thesleff, Co-founder, Whissle Group Tahir Shah, Owner, Moti Roti LLC Sanjay Murthy, Managing director, Figjam

13:25 - 13:55 Culinary entrepreneurialism Presentation Lawrence Assadourian, Strategic multidisciplinary marketer

14:10 - 14:45 The Chefs debate Panel discussion Chairperson: Devina Divecha, Senior editor, Caterer Middle East,

ITP Business Hospitality Group Avinash Mohan, Executive chef, The Address Dubai Marina Girish Babu, Executive chef, Media One Hotel Eric Vasta, Executive chef, JW Marriott Marquis Hotel Dubai Christopher Lester, Group executive chef, JRG Dubai Carlos Delosmozos, Executive chef, Crowne Plaza Samir Roonwal, Executive chef, Al Ghurair Rayhaan & Al Ghurair

Arjaan by Rotana Dirk Haltenhof, Resort executive chef, Madinat Jumeirah

15:00 - 15:30 Culture in hospitality Presentation Nasif Kayed, Managing director, Sheikh Mohammed Centre for

Cultural Understanding (SMCCU)

15:45 - 16:15 Customerize your business and drive more sales Presentation Alan O’Neill, Managing director, Kara Change Management

16:30 - 17:00 Leading with emotional intelligence Presentation Chantel Samanek, Senior consultant, Dynamic Learning

17:15 - 18:00 Transferring the DNA of your company to your employees Panel discussion Chairperson: Alan O’Neill, Managing director, Kara Change Management SofiePickhard, Founder, service consultant & trainer, Servicexcellence Hertz Martin, Director of human resources, Cristal Hotel Abu Dhabi Feras Salibi, Cluster director of human resources, Rixos The Palm Dubai Christoffer Thorsheim, Partner, Me In A Box Vagelyn Federico, Human resources director, Dusit Thani Dubai Nasif Kayed, Managing director, Sheikh Mohammed Centre for

Cultural Understanding (SMCCU)

Holley ChantExecutive director - corporate sustainabilityKEO

Iftikhar HamdaniCluster general managerRamada Hotel & Suites Ajman

Issam AbdulRahimKazimChief executive officerDubai Corporation forTourism & CommerceMarketing (DCTCM)

Kate DickerSenior consultantWorldwide Kids Company Ltd.

Maria VafiadisFounder & managing directorMKV Design

Martin CooperDirector - real estate services; head of real estate consultingDeloitte

Sanjay ManchandaCEONakheel

Kai Schukowskihotel managerKempinski Hotel Ajman

Laurent ChaudetGeneral managerPullman Dubai Deira City Centre

Lakshmi DuraiChief executive officerTravel Matrix


10:00 - 11:10 Sustainable hospitality - Capacity building and implementation Seminar facilitated by Emirates Green Building Council Amelie Zegmout, Head of sales & business development, Gulf countries,

Legrand Hospitality Program; Emirates Green Building Council Nadine O’Connor, Housekeeping manager, Jumeirah Creekside Hotel Bob Busman, Rooms division manager; Regional responsible business

coordinator, Radisson Blu Hotel Dubai Deira Creek; Carlson Rezidor Hotel Group

Basant Kushwaha, Director of engineering, Kempinski Hotel Ajman 11:20 - 12:00 A hotel viewpoint - sustainability for a better tomorrow Panel discussion Chairperson: Zack H.Abdi, Managing director, provectus Iftikhar Hamdani, Cluster general manager, Ramada Hotel & Suites Shadi Bakhour, General manager, Canon Emirates Rohit Salunke, Director of engineering, SofitelThePalm

12:10 -12:45 Exploring the opportunity for vocational training - with Dubai College of Tourism

Chairperson: Jeff Strachan, Business development director, Dubai College of Tourism

12:55 - 13:35 Development & growth of the mid-range market Panel discussion Chairperson: Christopher Hewett, Associate director, TRI Consulting Daniel G. During, Principal & managing director,

Thomas Klein International Mark Allaf, Cluster general manager, Hilton Garden Inn Hotels Anna Gemrud Morner, General manager, Stora Hotellet - Umeå

Sjömanshus & U&Me - New Hotel Culture Raki Phillips, Senior VP development; Senior partner, INHOCO

Group - International Hospitality Consulting Group

13:50 - 14:30 Global growth of boutique hotels Panel discussion Chairperson: Martin Kubler, CEO, Iconsulthotels Philippe Harb, Chief operating officer, One to One Hotels & Resorts Rabih Feghali, Director - business development, Roya International Stephen Gee, Hotel development director, Zaya Hospitality Moses Barnabas, General manager, XVA Art Hotel DaousserChennoufi, Chairman and key architect; concept creator

and partner, Draw Link Group; HUES Hotels and Resorts Anna Gemrud Morner, General manager, Stora Hotellet - Umeå

Sjömanshus & U&Me - New Hotel Culture

14:45 - 15:15 What’s the value of Waterfrontage? Presentation Capt. Toby Haws, Head of marinas, ART Marine Marinas 15:30 - 16:00 Keeping venue owners and operators out of jail Presentation Bruno Marx, Owner, Eventknowhow

16:15 - 16:45 Investment in the Egyptian hospitality market Presentation Omar El Meghawry, Group deputy CEO, First Equity Partners

17:00 - 18:00 Creating the perfect resort experience Panel discussion Michael Scully, Managing director, First and Foremost Hospitality Lakshmi Durai, Chief executive officer, Travel Matrix (Middle East

representative for Celebrity Cruises) Mohamed H Saeed, General manager - Middle East, Royal Caribbean

International & Azamara Club Cruises Kate Dicker, Senior consultant, Worldwide Kids Company Ltd. Carl Palmlund, Senior VP commercial; Senior partner, INHOCO Group -

International Hospitality Consulting Group

DAY 330th SEPtEMbEr

Martin KublerCEOIconsulthotels

Nasif KayedManaging director Sheikh Mohammed Centre for Cultural Understanding (SMCCU)

Nicholas CouvarasManaging directorKroma

Nick AmesEditorMiddle East Architect magazine

Paul MorissettePrincipal & global leadCHIL

Philippe HarbChief operating officerOne to One Hotels & Resort

Salim HussainLead design architectBSBG

Rabih FeghaliDirector - business developmentRoya International

Sejal PatelProject directorHirsch Bedner Associates

Yahya JanVice president & design directorNORR Group ConsultantsInternational


TEcsEc summit

DAY 1 | SEPtEMbEr 28th

10:45 - 11:15 Is facial recognition technology the answer to all your security problems?

Keynote Kees van Donk, Director hospitality, NEC Enterprise Solutions 11:30 - 12:15 The Big IT debate Panel discussion Chairperson: Terence Ronson, Managing director, Partlink Wael Othman, Director of IT & business solutions, Rotana

Hotel Management Lisa Apolinski, Founder & CEO, 3 Dog Write Inc. Saahil Mehta, Managing director, ResNet World Leon Smallbone, Director of information technology,

Mina Seyahi Complex Prasanna Rupasinghe, Director of information technology,

Kempinski Hotel, Mall of the Emirates 12:30 - 13:00 How to satisfy tech savvy guests Presentation Terence Ronson, Managing director, Partlink 13:15 - 13:45 Transforming an integrated hotel into a smart hotel Presentation Rayan Soumsom, Technology manager Middle

East and Africa, Crestron 14:00 - 14:30 Online behavioural traits of MENA millennials Presentation Ali Hashmi, Industry manager, travel & government, Google 14:45 - 15:15 ‘Mobilizing hospitality’ Presentation Meriam Elouazzani, Product specialist Middle East Wireless

PSS Cisco, Cisco Mohamed Anan, Business development director, hospitality,

IPMagix

15:30 - 16:00 IPTV: the new PMS? IPTV’s evolution to Key Customer Service Platform and what it means for hotels

Presentation Anke Gill, Head of marketing, MVI Systems Ltd.

16:15 - 16:45 Revenue maximisation through emerging trends Presentation Bhanu Chopra, CEO, RateGain Technologies Ltd.


11:00 - 11:30 Can hotels rooms ever be too tech? Presentation Martin Kubler, CEO, Iconsulthotels 11:45 - 12:15 Optimiseyieldandcash-flowthroughsmartmachine-

learning predictive analytics software solutions Presentation Philipp Hund, Partner, BLATTCHEN & PARTNER AG 12:30 - 13:00 Core technology with Canon Presentation 13:15 - 13:45 Best practices to make your online strategies successful Presentation Catherine Tremeau, Senior consultant and RMS partner

manager, Sabre Hospitality Solutions 14:00 - 14:30 How to minimise the risk of threats checking into

your business Presentation Samer Abu Arisheh, Regional security account manager, Cisco Security 14:45 - 15:15 Technology foundations for perfect guest experience Presentation Feras Zeidan, Regional manager - construction

& smartbuilding segment, Avaya

15:30 - 16:00 Global online bookings in Q2 2015 and trends for future Presentation Cem Cetinturk, Vice president MEA, TravelClick Inc.

16:15 - 18:00 Exhibitor and visitor IT networking


10:15 - 10:45 Relax: The New IP is here Presentation Samer Ismair, Network consultant, Brocade

11:00 - 11:45 Using social platforms to your advantage Panel discussion Chairperson: Martin Kubler, CEO, Iconsulthotels Lisa Apolinski, Founder & CEO, 3 Dog Write Inc. Svetozar Kujic, Community manager, Media One Hotel Cem Cetinturk, Vice president MEA, TravelClick Inc. Martin Kubler, CEO, Iconsulthotels 12:00 - 12:30 Wifireliability,costandspeed;meetingchallenges Presentation Andrea Coppini, EMEA hospitality - systems engineer, Ruckus Wireless

13:00 - 13:30 Assessmentofenergyefficiencyinhotels Presentation Tarek Zakaria, Managing director, Greentec Automation DMCC 14:00 - 14:30 Understanding and taking advantage of the Cloud Presentation Kevin Ashby, Application platform marketing manager,

Microsoft Gulf

14:45-15:15 Food Tech - The convergence of F&B and the Internet Nezar Kadhem, CEO, Eat App

15:30-16:00 How mobility helps hotels improve results and the guest experience

Presentation Roger El Khoury, Managing partner, NEORCHA

tAG US #TALKTECHFor more information visit www.thehotelshow.com

Ali HashmiIndustry manager, travel & government Google

Rayan Soumsontechnology manager - Middle East & AfricaCrestron

Svetozar KujicCommunity managerMedia One Hotel

Tarek ZakariaManaging directorGreentec AutomationDMCC

Terence RonsonManaging directorPartlink

Wael OthmanDirector of It & business solutionsRotana Hotel Management

NEW

Saahil MehtaManaging director,ResNet World

tecSec bronze Sponsors

tecSec Silver Sponsor

Catherine TremeauSenior consultant and rMS partner managerSabre Hospitality Solutions

Cem CetinturkVice president MEATravelClick Inc.


DEsigN theatreNEW


11:30 - 12:00 The development of hospitality design in the GCC market

Presentation Rola Al-Zobai, Business development manager, interior

design lecturer, National Design Academy

12:30 - 13:00 Latest trends and how to translate into a lasting guest experience

Presentation Paul Morisette, Principal & global lead, CHIL 13:30 - 14:00 Creating love through design Presentation Jon Andrew Sealey, Design director of Marques and Jordy;

Creative director of GLC Dubai, Marques and Jordy

14:30 - 15:00 Sustainable town square in the UAE Presentation Issam Ezzeddine, Design director, Principal design architect,

M/s National Engineering Bureau (NEB) 15:30 - 16:00 Local authenticity versus international polish - where

should the balance lie? Presentation MariaVafiadis, Founder & managing director, MKV Design


11:30 - 12:00 Innovative and sustainable vision in architecture and design Presentation Chiara Cantono, Architect, head of WT Studio, WT Studio 12:30 - 13:00 3M of design & build Presentation Ravi Kumar, Executive director - international operations,

Services & Trade Company LLC

13:30 - 14:00 Hotel as opera - design by Simone Micheli Presentation Simone Micheli, Architect, founder, Simone Micheli

Architectural Hero Company 14:30 - 15:00 Fast growing trends in hotel interiors Presentation Samah Aloul, Interior stylist, Yacht designer, artist and

entrepreneur, SA Interiors 15:30 - 16:00 Find your vision Presentation Celine Salman, Design director, Paramount Hotels & Resorts 16:30 - 17:00 Hospitality lighting advice – PickLED? Presentation Nathan Savage, Architectural lighting consultant,

Nathan Savage Lighting Design


11:30 - 12:00 The no-thrill business hotel Presentation

Andre C. Meyerhans, Principal, Fischer & Meyerhans Architects

12:30 - 13:00 Revealed: The secrets of successful storytelling in hotel design

Presentation Pallavi Dean, Design director, Pallavi Dean Interiors Richard Dean, Managing director, Pallavi Dean Interiors 13:15 - 14:00 Delivering on the design for hotel projects Panel discussion Chairperson: Linda Merieau, Executive director, Association

of Professional Interior Designers Anil Mangalat, Design director, MMAC Design Associates Dipak Tailor, Principal - project management,

DesignConfidence Tarek F. Ardakani, General manager - business development,

Bond Interiors Vibha Mehra Sawhney, Project director, EAME/SWA design

services, Hyatt International South West Asia Limited 14:30 - 15:00 The next generation of linear light and what value it

will bring into the hospitality design Presentation Chris Rimmer, Design manager, acdc 15:30 - 16:00 Case study for Geales Restaurant at the Le Royal

Meridien Beach Resort and Spa Presentation Tarek F. Ardakani, General manager - business development,

Bond Interiors

tAG US #TALKDESIGNFor more information visit www.thehotelshow.com

Celine SalmanDesign directorParamount Hotels & Resorts

Chiara CantonoArchitect - head of Wt StudioWT Studio

Issam EzzedineDesign directorM/s National Engineering Bureau

Jon Andrew SealeyDesign director/Creative directorMarques & Jordy/GLC

Linda MerieauExecutive directorAssociation of Professional Interior Designers

Nathan SavageArchitectural lighting consultantNathan Savage Lighting Design

Pallavi DeanDesign directorPallavi Dean Interiors

Paul MorissettePrincipal & global leadCHIL

Tarek F. Ardakani General manager - business developmentBond Interiors

Richard DeanManaging directorPallavi Dean Interiors

Sponsored by WTSTUDIO INTERIOR - ARCHITECTURE - URBANPLAN

The Leisure Show Dubai 2015 11

DAY 1 SepTemBer 28TH / SporTS & FiTneSS A series of essential workshops, demonstrations and discussions for operators, managers and trainers from sports stadium, entertainment and facilities, fitness centres, gyms and wellness.

11:00 - 11:30 The growth of sports events and facilities in hotels Ghazi Al Madani, Manager of sports & tourism,

Dubai Sports Council

12:00 - 12:30 The Welcome Wellness journey Barbara Graziani, Marketing manager, Technogym

Emirates LLC

13:00 - 13:30 Competition: announcing the winner of REPs’ Project Front Cover

Catherine Hanson Farid, Director of operations, REPs UAE&InfinitySportsManagement

14:00 - 14:30 REPs on the importance of regulations and accreditation

Catherine Hanson Farid, Director of operations, REPsUAE&InfinitySportsManagement

15:00 - 15:30 AquaSpecial wellness industry - public and special pools

Marco Gabbriellini, General manager, AquaSpecial, AQUA Industrial Group SPA

16:00 - 16:30 Ultra violet, o-zone, and hydroxyl radical sterilisation Seminar in collaboration with Aqua Middle East Emily May, Director, Elecro Engineering Ltd

17:00-17:30 Game changer: prepare, condition, recover Steve Powell, Director, UK education, Performance

Health Systems PTA, Global UK facility

DAY 2 SepTemBer 29TH / pool & Spa By10:45 - 11:00 Full day pool & spa technical workshop by

Fluidra - welcome note

11:00 - 11:45 Neolysis - A new water treatment solution for swimming pools

Bernardo Martinez, Commercial manager, Idegis, Fluidra Industry

12:00 - 12:30 CTX range pool chemicals product launch Ines Egea, Product manager, Pool Business unit,

Fluidra Commercial

14:30 - 15:15 Fluidra Connect - The Internet of Pools: Pool Management anytime, anywhere

Orial Falques, Technical manager, Metalast, Fluidra Industry

15:30 - 16:30 New launch - The Pool MAC - Simplifying life Orial Falques, Technical manager, Metalast,

Fluidra Industry

DAY 3 SepTemBer 30TH / THeme parkS - pool and Spa Round table discussions and debates for operators and managers of theme parks and water parks.

11:00 - 12:00 The systems approach to your aquatic facility Gary Pogharian, Maintenance director, Yas Waterworld

Abu Dhabi

12:30 - 13:00 Activatedfiltermediainalternativetotraditionalsandinswimmingpoolfiltration

Philipp Meyer, VP sales & marketing, Dryden AQUA Ltd

13:30 - 14:00 Accu-Tab System - Tablet Chlorination Akbar Niyaz, Director - sales & marketing, ATECPOOL

14:30 - 15:00 Drdyen AQUA integrated system for crystal clear and healthy swimming pool water

Philipp Meyer, VP sales & marketing, Dryden AQUA Ltd

15:30 - 16:00 Automatic Pool Covers: safe and environmentally-friendly choices for your pool

Giuseppe Ridonato, General manager, PoolLock Group

Sessions by

UAEREPs

UAEREPs

LEisuRE shOW REPs FiTNEss DEMONsTRATiONs

ThE FuTuRE OF AQuA LEisuRE by

An exciting and visionary pool feature showcasing the future in architectural design

and the possibilities for aqua leisure whether at home or within a hotel or waterpark. Created exclusively by acclaimed Italian architect Simone Micheli, this feature is a must-visit for commercial & residential facility owners, developers and managers.

DAY 1 SepTemBer 28TH

10:30 BFIT - MOSSA11:00 BFIT - bodyART12:00 Impact British Training Systems - Dance X-treme13:00 Front Cover competition announcement14:00 MEFITPRO - BODYVIVE™ 3.115:00 Career Sport - LOW FU FITNESS


12:00 Impact British Training Systems - Dance X-treme14:00 Career Sport - GROUP RX: POWER STEP15:00 MEFITPRO - TriggerPoint™ Foam Rolling


12:00 Career Sport - GROUP RX: WAR13:00 Impact British Training Systems - Dance X-treme15:00 MEFITPRO - TRX™ STC (Suspension Training)

Simone MicheliArchitect, founderSimone Micheli Architectural Hero Company

KNOWLEDGE PROGRAMME - Donutsdocshare01.docshare.tips/files/28278/282783754.pdf · 15:45 - 16:15...

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Transcript of KNOWLEDGE PROGRAMME - Donutsdocshare01.docshare.tips/files/28278/282783754.pdf · 15:45 - 16:15...