Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ....
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![Page 1: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/1.jpg)
Knowledge Management as a Strategic Advantage for SMEs
Global Knowledge Management Congress 2014
RJ. LiowEntrepreneur. Author. Speaker
![Page 2: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/2.jpg)
Key take out
How Knowledge Management give SMEs the competitive edge
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About AYS
![Page 4: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/4.jpg)
Our Signature Services:
1. Connect International market entry
2. Develop Halal Ecosystem
3. Train Halal Entrepreneurship
4. Organize Conferences and Business Matching
![Page 5: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/5.jpg)
AYS is an award winning industry thought
leaderWe think out of the box, and are able to assist you to fine
tuning your operation, prepare and connect you to the international markets
![Page 6: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/6.jpg)
We create winning brands
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We build Brand, not just an event
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We speak in international conferences
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Key factors influencing business prospects for SMEs:
Cost of doing business
Business sentiment
Consumer confidence
Consumer spending
* Survey on SMEs, 2012
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The 3 main measures undertook:
Product or service improvement (69%)
Process improvement (47%)
Up usage of machinery and equipment (36%)
![Page 13: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/13.jpg)
The Challenge
The ability to store, capture, and distribute knowledge within and across
organizational boundaries
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Knowledge and Knowledge Management
are strategic advantages
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Low-Cost Strategies:
Knowledge used to cut costs, lower prices, and shorten cycle times
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Differentiation Strategies:
Knowledge adds value to a product giving its unique characteristics
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Significant competitive advantage over competitors through:
Knowledge Management in the process of acquisition, retention,
maintenance, and retrieval of knowledge within a SME
![Page 18: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/18.jpg)
Avoid:
Knowledge that is isolated in one department or in a specific segment of the value chain is not utilized to its full
extent.
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The quest to innovate – essential for SMEs to remain ahead of competitors.
Acquisition of new knowledge – is a way to gain and maintain competitive
advantage
![Page 20: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/20.jpg)
New Knowledge:
• Should be properly managed
• Through internal knowledge management systems
• Create learning opportunities for other departments
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2 types of knowledge management systems for renewing competitive advantage
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1. Passive Knowledge Management systems
• Eg EDI system
• Orientation on the “present”
• Tend to be used with channel members
• eg schedule component deliveries, reduce cycle time, cut inventories
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2. Active knowledge management systems
• “Future orientation"
• Anticipates future buyer/seller behavior (e.g. market back R&D).
![Page 24: Knowledge Management as a Strategic Advantage for SMEs Global Knowledge Management Congress 2014 RJ. Liow Entrepreneur. Author. Speaker.](https://reader037.fdocuments.in/reader037/viewer/2022103112/551a9cb9550346761a8b5dc8/html5/thumbnails/24.jpg)
Proactive knowledge management systems:
1. Enhance efficiency through time and cost savings.
2. Link “voice of the consumer” to all stages of product development, production and distribution through the value chain
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Internal and external knowledge management systems give greater
competitive advantage
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Possible challenges in implementing Knowledge Management in SMEs
• Time for development actions.
• Culture, motivation of staff, and ability of the management team to share ideas and discuss strategic issues.
• No sufficient manpower to lead and execute knowledge management throughout the organizations.
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However difficult, set up your Knowledge Management System
and share with your team
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For more information on
www.ays.com.my
Google “Liow Ren Jan”
Call us: +603-626 38550 email us: [email protected]