Knowledge isn’t the problem, communication is
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Transcript of Knowledge isn’t the problem, communication is
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Knowledge isn’t the problem,
communication isWordCamp Cape Town 2014
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$ whoami
• Tomaž Zaman (@TomazZaman)
• Father of 4
• (almost) a husband
• skydiver
• geek
• founder of Codeable
(@codeablehq)
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-me, on numerous occasions
“I f*cked up.”
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Tom
• 9 - 5
• sucky job
• sucky project manager
• sucky clients
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A web developer.Web is global. You should be too.
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• Over-promised
• Under-delivered
• Late
• Why? Too many clients at a time.
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Fear of running out of work.
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Solution?Decrease prices, offer discounts. does it work? No.
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No motivation.
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“Spiral of guilt”
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The fantastic four
Missed
deadlines
Misaligned
expectations
Poorly executed
solutions
Personality
clashes
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1. Missed deadlines
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Ego == small talk0 benefits
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Solution?Admit you have problems, fears, expose your weak sides.
Honesty goes a long way.
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Supply and demandThey meet at the correct price. You’re probably not charging enough.
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2. Misaligned expectations
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–Your client
“This is not what we agreed on.”
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Draw.Improve UX and IA skills by doing it.
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3. Poorly done solutions
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You’re probably not this guy
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Technical debtIt’ll bite you or your successor eventually. And it’ll be expensive.
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4. Personality clashes
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EmpathyCan’t learn it.
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AcceptancePractice it. Then practice some more.
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Learn to let go.
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What about teams?Easy. It’s called SCRUM.
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• Kanban 2.0
• 14 day sprints
• User stories
• Daily meetings (not exceeding 15 minutes)
• Roles
• You can do this alone too!
• http://zaman.io/1-person-scrum/
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Recap
• Increase your prices, don’t compete on those. Compete on your skills
instead.
• Ego kills relationships
• Empathy and acceptance go a long way.
• Clearly define the scope of work. Draw, if you have to
• Have a partner, or an employee. Preferably several.
• When things go wrong, don’t accuse or point fingers, strive for a solution
and learn from it!
• Learn to let go!
• SCRUM/AGILE/whatever
• Even if you love what you do, it’s just a job. You do it so you can live, not
the other way around.
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Dankie!