Knowledge based institutional capacity building in the Hungarian Higher Education

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Knowledge based institutional capacity building in the Hungarian Higher Education Szabó Zoltán – Gábor András Corvinus University of Budapest

Transcript of Knowledge based institutional capacity building in the Hungarian Higher Education

Page 1: Knowledge based institutional capacity building in the Hungarian Higher Education

Knowledge based institutional capacity building in the Hungarian

Higher Education

Szabó Zoltán – Gábor AndrásCorvinus University of Budapest

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University Governance

Performance management

Organisational innovation

(outsourcing, shared services, etc.)

ERP

Resource vs. taskfinancing

Product portfolio management

Innovative technologies

(e-learning, etc.)

SHRM

Academia and economy

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Key Aspects of University Modernization –Strategy and Governance

• Optimalized educational portfolio - competencies, demand and profitability• Differentiating research strategy – external demand vs. educational needs• Strategic Human Resource Management, competency and career development• Cooperation - academic institiutions, corporations, government

organizations, international partners• Alumni relationships (PR, long-life learning, networking, fund raising).• Finance as a key strategic function (pricing of programmes, financial resources,

proposals, fund raising). • Strategy implementation, monitoring and evaluation.• Performance measurement and controlling: assignment of responsibilities,

professional and financial goals, personal performance management system)• Quality control.

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Key Aspects of University Modernization – Education and Research

• Programme Directors have financial and academic responsibility for the whole life cycle of education programmes

• Organizational units according to economy-of-scale and disciplines, with minimal redundancies

• Status and roles of Research centers: status and role • Cooperations and resource usage via SLA and transfer price. • Agreed budget on unit level based on forecasted revenue and contracted

educational tasks• Integrated educational administration• New technologies(e-learning, m-learning). • Active management of research activities.

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Key Aspects of University Modernization –Supporting processes

• Definition of mandatory activities• Definition of service cataloges and service levels• Shared service and outsourcing options• Contract management office• Monitoring of internal services• ERP system• Automated procurement process (workflow systems, marketplaces)• Deregulation• Proactive facility management

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Process models

Informatikairendszer

Outputadat,

dokumentum

Inputadat,

dokumentum

Esemény

Kapcsolódófolyamat

Tevékenység

Szervezetielem

Esemény Esemény

Actor, performer

Supporting IT systems

Input data, documents

Logic of process execution

Previous , following or next processes

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Role

Competency

Responsibility

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Strategic Planning

DebrecenSzolnokSzombathelyEgerMiskolcVeszprém

Corvinus

Debrecen

Pécs

Szeged

Unified Process Model

Core Processes

Supporting Processes

HEFOP 3.3.1

HEFOP 3.3.1

Educatio Kht

Financial management

Academic administration

R&D

FacilityManagement

DevelopmentTeam-based work

Supporting consultants

Development

Adattárház

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Competence Center

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Process Groups

Strategy

Student Administration

R&D

HRM Logisticsprocurement

Financial Management Controlling

Strategic HRM

MarketingManagement

Facility Management

StudentMentoring

IT

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HEI Reference Process Model

http://informatika.uni-corvinus.hu/hefop

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Fina

ncia

l man

agem

ent

Proc

urem

ent,

logi

stics

ITHRM

Cont

rollin

g

SHRM

Stra

tegy

R&D

Stud

ent m

ento

ring

Stud

ent a

dmin

istra

tion

Facil

ity m

anag

emen

t

Executive information system

Regulation

IT requirement specification

Workflow management

Organisational development

Process groups

Mar

ketin

g m

anag

emen

t

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Fin

anci

al m

anag

emen

t

Pro

cure

men

t -

Logi

stic

s

IT s

ervi

ces

Hum

an R

esou

rce

Man

.

Con

trol

ling

Str

ateg

ic

HR

M

Str

ateg

y (m

arke

ting,

co

mm

unic

atio

n)

Res

earc

h a

nd D

evel

opm

ent

Stu

dent

Rel

atio

nshi

ps

Edu

catio

nal a

ctiv

ities

Fac

ilitie

s M

anag

emen

t

Management Information Systems

Regulation (Organization and procedures)

Specification of IT systems (ERP)

Workflow management

Organizational Development

BPM related goals

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Underpinning IT Systems

• MIS– Financial Men. System– Educational

administration– R&D monitoring– Facilities Management

• Information Services– Workflow management– Internal communication

• IT service management• IT governance

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Executive information system

Regulation

IT requirement specification

Workflow management

Organisational development

BSc, MSc programs

R&D projects

Organisational units

Mar

ketin

g m

anag

emen

t

Proc

urem

ent,

logi

stics

ITHum

an R

elat

ions

Man

agem

ent

Cont

rollin

g

Sstra

tegi

c HR

M

Stra

tegy

R&D

Stud

ent m

ento

ring

Stud

ent a

dmin

istra

tion

Facil

ity m

anag

emen

t

Fina

ncia

l man

agem

ent

. .

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Executive information system

Regulation

IT requirement specification

Workflow management

Organisational development

Mar

ketin

g m

anag

emen

t

Proc

urem

ent,

logi

stics

ITHum

an R

elat

ions

Man

agem

ent

Cont

rollin

g

Sstra

tegi

c HR

M

Stra

tegy

R&D

Stud

ent m

ento

ring

Stud

ent a

dmin

istra

tion

Facil

ity m

anag

emen

t

Fina

ncia

l man

agem

ent

Workflow management

Faculty

Department Institution Research group

All administrational activities are handled by IT

services, based on authentication, e-signature,

with minimal paperwork

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Organizational Innovation

• Programme Directory• Matrix-organization• All service groups and

activities are separated• Operation and control are

based on quality criteria , Service Level Agreements

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Interdependecies

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Institutional BPR Ministry of Education Datawarehouse and EIS

ReferenceProccesmodell

HEI processmodell

White Paper Reports

OLAP

BalancedScorecard

HEI Productivesystems

(SAP, EGR, ETR, Neptun, etc.)

HEI EIS and other strategic

applications

Innovations

Referencemodell

Adapted and localisedmodells

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Portal

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Strategic KPI System

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Periodic Management Reports

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Ad-hoc Queries and Analysis

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Corvinno Technology Transfer Center

About Corvinno

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• Established in 2006 – Hungary-based spin-off company born in the Department of Information Systems at the Corvinus University of Budapest

• Not for profit public legal entity• Flexilab - Innovative Learning Solutions LivingLab (ENoLL)• Core competencies

– R&D• mobile learning, • ontology based systems,• e-government solutions, • content management, • process modelling

– Management Consulting • IT Service management• Process management

– Executive Training• CISA

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R&D

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ALERT – ‘Active support and reaL-time coordination based on Event pRocessing in open source software developmenT’

VIDI – ‘VIsualising the impact of the legislation by analysing public DIscussions using statistical means’

eBEST – ‘Empowering Business Ecosystems of Small Service Enterprises to Face the Economic Crisis’

MASTER - 'Multichannel Adaptive System Training for micro, small and medium Enterprises '

OntoHR - 'Ontology based competency matching'

CONTSENS - 'Using wireless technologies for context sensitive education and training'

SAKE - 'Semantic enabled Agile Knowledge-based E-government'

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R&D

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ELVIN - 'European Languages Virtual Network' ’

IMPACT - 'The impact of new technologies on distance learning

students' ’

'The role of mobile learning in European education'

mPSS - 'mobile Performance Support System for Vocational Education and Training'

eFESTO - ’e-Learning Environment for Disable Learners’

TOUAREG - 'TOUrism PlAtform for euRopean Educational

Games' Ontology based e-learning system and adaptive testing

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Consulting

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IT service management (Finance)

Telecommunication convergence and the information society (Telecom)

Software testing, software quality management (Finance)

Process management and Information Systems Specification (Real estate)

Strategic indicator structure (Public Administration)

Busienss process management (Real estate)

LG Air Condition Academy Knowledge Portal (Service)

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Consulting

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Digital home (Telecommunication)

Process improvement with SPICE (Manufacturing)

Business Process Reengineering (Finance)

Software asset management (Public administration)

IT service management (Finance)

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Quality Management

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World

of laborHEI systems

Ministry of Education

Academia

Stakeholders

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Vocational training(postsecondary)

Secondarylevel

Vocational training

Vocational training

BA/BSc

MA/ Mc

Doctoral/Postgraduate level

World

of labor

LLP scene

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Competencies

BA/BSc/...MA/MSc/...

Input Output…competencies...

Knowledge

Skill

Attitude

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Vocational /postsecondary

Secondarylevel

Vocational training

Vocational training

Bachelor level

Master level

Postgraduate /post tertiary

World of labor

BA/BSc/...MA/MSc/...

Input Output…competencies...

KnowledgeSkillAttitude

• Courses• Credits• Preconditions• Etc.

Curriculum

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Vocational /postsecondary

Secondarylevel

Vocational training

Vocational training

Bachelor level

Master level

Postgraduate /post tertiary

World of labor

BA/BSc/...MA/MSc/...

Input Output…competencies...

KnowledgeSkillAttitude

• Courses• Credits• Preconditions• Etc.

Curriculum

Credit monitoring

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Vocational /postsecondary

Secondarylevel

Vocational training

Vocational training

Bachelor level

Master level

Postgraduate /post tertiary

World of labor

BA/BSc/...MA/MSc/...

Input Output…competencies...

KnowledgeSkillAttitude

• Competencies• Salary• Experiences• Time

Job roles

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Vocational /postsecondary

Secondarylevel

Vocational training

Vocational training

Bachelor level

Master level

Postgraduate /post tertiary

World of labor

BA/BSc/...MA/MSc/...

Input Output…competencies...

KnowledgeSkillAttitude

• Competencies• Salary• Experiences• Time

Job roles

Career monitoring

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Complexity

Survey Survey

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Higher Education Information System

Career Management System

Higher Education Executive Information System

Quality Management System

Validation Service System

Higher Education Executive Information System

Bologna Portal

Interoperabiliy between Higher Education Information Systems and Executive Information System

Quality Management

Career Management

Decision Support

Validation Service

IT systems to be developed

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Higher Education Information System

Career Management System

Higher Education Executive Information System

Quality Management System

Validation Service System

Higher Education Executive Information System

Bologna Portal

Interoperabiliy between Higher Education Information Systems and Executive Information System

Quality Management

Career Management

Decision Support

Validation Service

Organisation

Reference Process Modell (ARIS)

(NDP HRD 3.3.1)

Competence Center

Bologna Portal

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Higher Education Information System

Career Management System

Higher Education Executive Information System

Quality Management System

Validation Service System

Higher Education Executive Information System

Bologna Portal

Interoperabiliy between Higher Education Information Systems and Executive Information System

Quality Management

Career Management

Decision Support

Validation Service

Funding

Reference Process Modell (ARIS)

(NDP HRD 3.3.1)

Competence Center

Bologna Portal

National Develop-ment Plan, Social Renewal Operative Program

SAKE - Semantic-enabled Agile Knowledge-based e-Government, FP6 IST STREP Contract no.: 027128

Transition Facility - Higher Education Institutional Capacity Building in connection with the Bologna Requirements, Project No. 2006/018-176.03.01

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Q & A

[email protected], [email protected]

Corvinus University of Budapest