Client Management

ClientGenie Analyzer:

Free audit tool for your

Notes client environment

Uli Krause & Olaf Boerner

August 22, 2013

Client Management

About: Ulrich Krause

Administrator/Developer since 1993

Senior Software Architect at BCC

OpenNTF Contributor

OpenNTF Board of Directors

Blog http://www.eknori.de

IBM Champion 2011/2012/2013

Notes Forum http://www.atnotes.de

Client Management

About Olaf Boerner

CEO and founder of BCC

Working with Lotus Notes

since Version 3 in 1993

Working with large enterprise customers as

Senior Architect

1. To reduce Total cost of Ownership of Notes/Domino

2. To secure and optimize IBM Domino infrastructures

Client Management

BCC helps you to …

reduce the Total Cost of Ownership

increase system and process security

automate your Notes/Domino administration

manage consolidation and migration projects

Client Management

How IBM is auditing Notes Clients?

Client Management

Analyzing Notes Client: Standard

Notes Client is providing some information via

AdminP request during login

AdminP is adding information to personal

document

• Lotus Notes Client Version / Build

• Lotus Notes Platform

• Notes client machine name

View >by Client Version

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Screenshot: View & person document

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Why do you need more detailed

Information ?

Ensure standards

Implement changes

Prevent problems

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Ensure standards:

Everybody using Notes Client 8.5.3 FP3 ?

Using which Windows Version?

Installed in Standard Program directory ?

Using same notes data directory ?

Notes.ini is located in notes data ?

Cache.ndk is locted in c:/temp ?

Client Management

Implement changes:

Typical Changes: • Upgrading Notes Client to new version

• Exchanging Hardware -> User receives a new laptop

• Browser as your new standard mail client

• Server consolidation (Move 4 to 1)

Typical questions • What local databases does your user have ?

• Size of notes data directory ?

• Where is the notes.ini file ?

• Who has database links to SRV 1-4 on his desktop

Client Management

Notes Client Management Cycle

Lotus Policies

Scripting

ClientGenie

Client Management

ClientGenie Analyzer

provides a free solution

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ClientGenie Analyzer Edition: Short Introduction

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ClientGenie Analyzer Workflow

User is starting Notes Client

ClientGenie is loaded automatically in the

background

ClientGenie collects

information during Notes Client Session

Client Management

ClientGenie Analyzer Workflow

No User Interaction

No User Impact

Central Management

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Demo

Uli Krause

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What information can be collected?

Hardware •Computer Type

•Bios,

•Harddisk

•CPU, RAM

OS •Version

•Computername

•OS Username

Notes Client

•Version, Type

•Program path

•Data path

Notes.ini entries

pNAB

• Location

• Connection

•Policies

Local Databases

• Filesnames

• Size

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Analyze with Views

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Available Database Views

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Available Database Views

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ClientGenie Dashboard

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Analyze with Dashboard

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Typical Customer Use Cases

Olaf Boerner

Client Management

UC: Standardize notes data path

Ensure that all users are using the same

standard data paths

Why ?

• Upgrade local databases

• Change single user to multi user

• Ensure that changes will apply to users

You also might be interested to

• Check directory size

• List all files in your local directory

Client Management

BP: Monitor notes.ini entries

You want to set Notes.ini entries

• Desktop Policy

Client Management

BP: Monitor notes.ini entries

Monitoring Notes.ini entries

• ClientGenie will report all notes.ini entries

• Notes.ini entries will be sorted in a view

Check which Notes users / clients has which

notes.ini entries

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Best practices: Policy Management

Policies are mandatory for using ID Vault and

applying security settings

How it works ? • Create Policy and Setting Documents in Domino

Directory

• Assign to user (Explicit, Organizational)

• User is authenticating with Domino server

• Notes Client is “downloading” policy setting and

creating documents in pnab (hidden view ($Policies)

• Notes client is assigning settings regarding policies

Client Management

Best practices: Policy Management

Troubleshooting ?

20% of all clients do not have current policies in

their local NAB

(My personal experience)

ClientGenie Analyzer can help

• Collecting policy document in local NAB

• Store in central inventory

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Analyze policy documents

All policy documents in local nab will be written

to person‘s inventory document

Check created and last modification date

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How to install ClientGenie ?

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ClientGenie Server Installation

Domino Server:

• 2 Databases

• ClientGenie Configuration

• ClientGenie Inventory

Databases can be copied to any server

Databases can replicate to servers in different

locations

Client Management

ClientGenie Client Installation

Add clientgenie.dll to notes.ini:

EXTMGR_ADDINS=clientgenie.dll

Clientgenie.dll must be copied to every machine

• Program directory

• Notes data directory

• Options • Software distribution tools like SMS, NetInstall ...

• Copy script during windows network login

• ClientGenie installation mail or PostOpen Script

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How to add extmgr_addin entry

Desktop Settings

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Get you free ClientGenie Analyzer

Edition:

www.clientgenie.com/analyzer