Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence •...
Transcript of Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence •...
![Page 1: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/1.jpg)
Know Thyself: Emotional Intelligence and Employee Retention
Lisa TwillieHR Sr. Organizational Consultant
UAMS Organizational Development Department2015
![Page 2: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/2.jpg)
People leave managers, not organizations.
![Page 3: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/3.jpg)
Overview
• Employee Engagement• Emotional Intelligence• Employee Retention
sarahwaurechen.wordpress.com
![Page 4: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/4.jpg)
Top Reasons Employees Stay
• Exciting and challenging work• Opportunities for career growth• Learning and Development• High-quality co-workers• Pay• Supportive management
![Page 5: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/5.jpg)
Activity
Best Boss/Worst Boss
![Page 6: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/6.jpg)
Employee Engagement
What is it?Why does it matter?
![Page 7: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/7.jpg)
Employee Engagement• Meaningful work• Supportive Management• Work/Life Balance• Tiny acts cause big results
venturebeat.com
![Page 8: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/8.jpg)
Emotional Intelligence
What is it?Why does it matter?
![Page 9: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/9.jpg)
Emotional Intelligence• Self-Awareness• Self-Management• Social Awareness• Relationship Management
www.positionignition.com
![Page 10: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/10.jpg)
Self-Awareness• Rewind the video – what can you learn?• Know your “hot buttons”• Be “in the moment”• Get to know yourself under stress
www.positionignition.com
![Page 11: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/11.jpg)
Self-Management
• Take control of “self-talk”• Take time to problem solve• Focus on what you can control
www.positionignition.com
![Page 12: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/12.jpg)
Social Awareness
• Ask good questions• Watch body language• Practice active listening• Catch the mood of the room
www.positionignition.com
![Page 13: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/13.jpg)
Relationship Management
• Ask for feedback • Check your attitude daily• When you care, show it• Identify how you want people to feel• Ensure your words and actions are aligned
www.positionignition.com
![Page 14: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/14.jpg)
What does all this mean?
www.dailymail.co.uk
![Page 15: Know Thyself: Emotional Intelligence and Employee Retention · • Emotional Intelligence • Employee Retention sarahwaurechen.wordpress.com. Top Reasons Employees Stay • Exciting](https://reader033.fdocuments.in/reader033/viewer/2022042909/5f3de5bdfcdf9d35eb0509c8/html5/thumbnails/15.jpg)
Know Thyself: Emotional Intelligence and Employee Retention
Lisa TwillieHR Sr. Organizational Consultant
UAMS Organizational Development Department2015