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Transcript of Know the Earth…Show the Way NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY Approved for Public Release/...
Know the Earth…Show the Way
NATIONAL GEOSPATIAL-INTELLIGENCE AGENCYApproved for Public Release/ 05-116
Overcoming the Challenges of Systems Engineering at NGA Overcoming the Challenges of Systems Engineering at NGA
INCOSE Washington Metro Area Meeting
8 March 2005
INCOSE Washington Metro Area Meeting
8 March 2005
Dr. Thomas HolzerTechnical ExecutiveAcquisition Engineering Office
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Our Mission
NGA provides geospatial intelligence – imagery, imagery intelligence, and geospatial data and information – for planning, decision-making and action in support of national security.
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Background
• NGA is a Combat and Intelligence Support Agency– We serve many masters
• Secretary of Defense• Director of National Intelligence• Director of Central Intelligence
• Acquisition workforce does not come from an acquisition culture
• A lot of challenges being successfully overcome
NGA has been improving SE and Acquisition Management overall since Jan 2000
NGA has been improving SE and Acquisition Management overall since Jan 2000
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Disclaimer
• NGA continues to accomplish great things despite the challenges of doing systems engineering in a non-acquisition management culture.
• This presentation is not a critique of NGA’s systems engineering capabilities
• This presentation is a review of how NGA is overcoming the challenges in a complex environment
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Challenges (The Short List)
• Doing systems engineering in a non-acquisition management environment– People don’t understand SE and don’t care– People want to understand, but don’t know why– People don’t want to be constrained by processes– “It takes too long”– People want to understand and try
• Delivering quality capabilities quickly– Complexities from an SE viewpoint are overlooked or
understated
• Meeting acquisition improvement objectives– Mr. Wynne’s (USD/AT&L) SE Revitalization– General Clapper’s improved acquisition management
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Topics- Path to Maturing SE in NGA
Technology,Tools, &Training
Organizationsand
People
Processesand
Practices
Robust & AgileSystems
Engineering
Staff Officer
FIA Joint Management Office
DD
Chief of Staff
Director (D)Component Acquisition Executive
Dr. Art Decker
Deputy Director (DD)Dr. Keith E. Littlefield
AcquisitionContracts Office
(AC)Director
Sr. Procurement Executive
Deputy Director
Staff Officer / Tasking Office
Staff Officer / Outreach
Coordinator
Staff Officer / Comp Tech Support
Staff Officer
Acquisition Engineering Office
(AE)
DirectorDeputy Director
Acquisition Systems Office (AS)
DirectorDeputy Director
LINE OFFICESLINE OFFICES
STAFF OFFICESSTAFF OFFICES
Technical Executive (TX)
Business Executive (BX)
Staff Officer Facilities / Space
Engineer
Staff Officer / HR Staff
Military Executive (MX)Chief of Staff
Administrative Executive (AX)Assistant Chief of Staff
Special Assistant
AcquisitionBusiness Office (AB)
DirectorDeputy Director
NRO NGASupport Team
Director
Deputy Director
Special Assistant for Analysis & Production
Delivering the Future NOWCurrent as of 17 December 2004
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Previous Acquisition Engineering Office
C on tract M a nag em e nt S A P E n g r T e am
P ro g ramP lan n ing
M od e lin g &S im u la tion
P e rfo rm a nceA na lys is
P lan n in g and A na lys is
R equ ire m en tsV a lid a tion
C usto m erIn te rfa ce
R equ ire m en tsA na lys is
G N P S S EIC M A P S E
R equ ire m ents andC usto m er In te rface
In te rfa ces
C on figu ra tionM an agem e nt
M asterS ched u le
C M L S ES O N S E
A G P S ES E G 18 S E
A rch itec tu reE ng ine e ring
IV & V
R ead ine ss
S yste mIn teg rity
P ro ce ssIm provem e nt
E n te rp riserisk M g m t
S ecu rityE ng ine e ring
D H S S EIraq S E
A G I S ES B R /N IS S E
C h ie f S ystem sE ng ine e ring
G e oS coutR equ ire m en ts
G e oS coutA rch itec tu re
G e oS coutB P R
G e oS coutP lan n ing
F IAR equ ire m en ts
F IAIn te rfa ces
F IAC O N O P S
F IA N S GP ro jec t O ffice
A cqu is ition E n g ine e ring
Legend
Line divisions
Functions
ProjectsChallenged in applying complete SE skills to specific transformation activities
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Realignment Goals & Approach
• Create an environment that encourages & promotes effective collaboration both internal to NGA/A and externally
• Provide systems and forums to improve the quality of decisions
• Provide continuous feedback to improve individual and organization performance in meeting D/NGA priorities
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Legend
Line divisionsFunctionsProjects
Realigned Acquisition Engineering Office
Contract Management RTM ACE FIA ACE
KPE ACE CML ACE
GKB ACE A/B ACE
WSE ACE SAP ACE
MCS ACE P/S ACE
Chief Systems Engineer
ProgramPlanning
Modeling &Simulation
PerformanceAnalysis
Planning and Analysis
Requirements
Validation
Customer
Interface
BPR/CONOPS
Requirements andCustomer Interface
Interfaces
SecurityEngineering
RequirementsAnalysis
Data Architecture& Engineering
ArchitectureEngineering
IV&V
Readiness
ConfigurationManagement
MasterSchedule
EnterpriseRisk Mgmt
SystemIntegrity
Acquisition Engineering
Technical Executive
Functional Line Divisions:• Staff
Train and equipMatrix support to AEE
• Execute core processes • Process improvement
Function re-alignments
Chief SE & Associate Chief Engineers (ACE):• Programs and Projects
Plan and leadEnsure alignmentAddress cross ACE issues
• Stakeholder coordinationSingle point of contactCommon business rhythm
• Platform-based ACEsConverge into NSG
architecturePersistence ACE includes all
space-based programs
RTM- Requirements Tasking MarketplaceKPR- Knowledge Production EnvironmentGKB- GEOINT Knowledge BaseWSE- Web-based Secure EnvironmentMCS- Mission Corporate Support
IC MAP PO
DHS JPO
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Legend
Line divisionsFunctionsProjects
Realigned Acquisition Engineering Office
Contract Management RTM ACE FIA ACE
KPE ACE CML ACE
GKB ACE A/B ACE
WSE ACE SAP ACE
MCS ACE P/S ACE
Chief Systems Engineer
ProgramPlanning
Modeling &Simulation
PerformanceAnalysis
Planning and Analysis
Requirements
Validation
Customer
Interface
BPR/CONOPS
Requirements andCustomer Interface
Interfaces
SecurityEngineering
RequirementsAnalysis
Data Architecture& Engineering
ArchitectureEngineering
IV&V
Readiness
ConfigurationManagement
MasterSchedule
EnterpriseRisk Mgmt
SystemIntegrity
Acquisition Engineering
Technical Executive
Functional Line Divisions:• Staff
Train and equipMatrix support to AEE
• Execute core processes • Process improvement
Function re-alignments
Chief SE & Associate Chief Engineers (ACE):• Programs and Projects
Plan and leadEnsure alignmentAddress cross ACE issues
• Stakeholder coordinationSingle point of contactCommon business rhythm
• Platform-based ACEsConverge into NSG
architecturePersistence ACE includes all
space-based programs
RTM- Requirements Tasking MarketplaceKPR- Knowledge Production EnvironmentGKB- GEOINT Knowledge BaseWSE- Web-based Secure EnvironmentMCS- Mission Corporate Support
IC MAP PO
DHS JPO
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Organization and People
• Maturing SE competencies– Strong training program– Infusion of external SE and Acquisition
Management expertise– Support from external SE & SI support
• Enterprise Engineering Contract (SE)• GeoScout Contract (SI)• MITRE
– Apply standard processes
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Acquisition Strategy FrameworkAcquisition Strategy Framework
Systems Integrator(GeoScout)
HeritageContractsHeritage
Contracts
Ops & Sustainment(NJVC)
Legacy O&SContract(s)
Legacy O&SContract(s)
Enterprise Engineering
•Corporate Business System and Process
•Mission System and Process
•Enterprise Architecture (operational, technical and conceptual data model)
•Migration Planning
•Requirements Baseline•Performance Metrics/ Modeling•Enterprise Risk Management•Master Program Schedule•Enterprise CM (Readiness) • IV&V•Technology Insertion
• Integrated GI Analytical Environment
•Corporate and Mission BPR implementation
•System Architecture Definition, Development & Implementation
• Infrastructure Modernization
•Technical Insertion / Prototyping (NPE)
•System Migration Plan Life Cycle Planning
• Integration & Test/ITF•Risk Management•Training• Implementation of Logical & Physical Data Model
•Development Baseline
•Operational Baseline•System Operations•Enterprise Services•Software Admin
•Hardware Maint•License Mgmt•Inventory Mgmt•Maintain NPE / ITF
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Tools Acquisition Management Professional Advisory Board
• Defines, guides and sponsors professional development– Band-level expectations– Career progression– Education roadmap– Performance standards– Training programs
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Training Growing SE Capabilities
• Systems Engineering Graduate Certificate Program– ½ Master Degree through The George Washington Univ and
University of Missouri-Rolla– 2 year program; 6 courses; 1 course/semester; on-site– 76 graduates since Jan 01– 54* students currently enrolled
• Systems Engineering Masters Completion Program– Completes academic requirements for MSSE– 2 year program; 6 courses; 1 course/semester; on-site– 18 students to graduate Apr 05
• Continuing Education (Long-term Full Time Training)
– 3 Doctor of Science Engineering Management– 3 Masters in Systems Engineering
* Includes 14 NGA contractors & 9 mission partners
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Training Growing SE Capabilities (con’t)
• Defense Acquisition Workforce Improvement Act– Certification (System Planning, Research, Development and Engineering;
Program Management, Test & Evaluation, Logistics, others)
– Competency improvement
• Leadership Development Program– “Prepare participants as potential, future leaders with the
knowledge and skills that are required and desirable in moving forward and upward in career pursuits”
– Mid & Senior levels (GS13-15/Bands 4-5)
• Shadowing and Mentoring Programs• Long Term Full Time Training• Ad-hoc Training• On-the-Job Training
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Technology Information Management
• Integrated Data Environments– Enterprise Engineering contractor maintained– One-Stop source for SE activities information– GeoScout contractor maintains companion
• Process Asset Library– One-stop shop for all process materials– Located on EE IDEs
• On-Line Tools– EVM– Program Managers Dashboard– Others
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Processes and PracticesProcess Improvement Initiative
• Keystone to SE integrity
• Objective: “To deliver products and services of consistent, high quality to the customer”
Documented, repeatable processes that achieve
predictable results
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Processes and PracticesProcess Improvement Initiative
• Based on Federal Aviation Administration Integrated Capability Maturity Model, Ver. 2– Enterprise-wide improvement of life-cycle, management
& support processes, based on capability levels from the acquisition agent point of view
• Initiated Jan 2000 in Acquisition Directorate– Achieve Level 2 in 10 critical process areas
• Conducted external appraisal in Oct 2003– Achieved Level 3 in 8 of 10 process areas
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Processes and PracticesProcess Migration
Contract Management (3) Configuration Mgmt (3)Needs (3)Outsourcing (3) Project Management (2)*Quality Assurance (1)*Readiness** Requirements (3)Risk Management (3)System Evaluation (3)Transition (3)
Configuration Mgmt Contract Management OutsourcingProject Management Quality Assurance Readiness**Risk ManagementSystem EvaluationTransitionAlternatives Architecture DesignInformation Mgmt Integrated TeamingIntegrationMeasurement Needs Peer ReviewProcess DefinitionProcess Improvements Requirements Strategic PlanningSystem Security* Tech InsertionTraining
2000 - 2003
2003 - 2009
Process (Appraised Level)
* Process not sufficiently institutionalized for Level 3 ** Process not in FAA-iCMM*** Where it makes good business sense
Configuration Management
Alternative Modeling & Simulation
Enterprise Architecture
Information Management
Enterprise Needs &
Requirements
Integration
Pre Award & Contracting
Measurement
Process Definition
Project Management
Process Improvement
Peer Review
Readiness
Quality Assurance
Strategic Planning
Training
System Security
Technology Insertion
Transition
Test & Evaluation
Risk Management
CM, TX
To All
To All
From All
PM
Life Cycle Processes
Management Processes
Support Processes
Additional Processes
From All To All
Draft 6/4/04
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
SE Processes, Policy and Standards• Tier 1: Process Improvement Processes and Policy
– Process application policy – Defines Architecture, Base and General Processes, Process
Interfaces and policy (4-10 pgs/process)
• Tier 2: Process Area Procedures – May be tailored (10-50 pgs)– Specific standards and references identified
• Tier 3: Detailed Guidebooks – Division/Project/Segment Specific (50+ pgs)
• Tier 4: Training Materials – Process/Division/Project Specific
ProjectDrafts, Tailors & Implements Processes
Tiers 2-4 SEPG
Approval
Tier 1NCCB
Approval
All materials maintained in Process Asset Library
All materials maintained in Process Asset Library
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Process Application
• Overlays ‘expanded’ Mil-Std 499B SE model• Mandatory for all program offices (PO)
– Implemented as processes completed– Training provided by process teams– Process ‘artifacts’ expected by acquisition leadership
• Processes not put on contracts, but– Contractors need to help fulfill PO’s responsibilities– Most/all contractors have supporting processes
• Being expanded across agency
Much longer story needing much more time
Much longer story needing much more time
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Lessons Learned
• An active Senior Sponsor is essential• Manage process improvement like a program
– Program Plan– Managed schedule and resources– Phased implementation
• Get stakeholder buy-in from the start– Process Owner– Process Working Group members– Doubters as strongest advocates
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Lessons Learned
• Pick a process model and stick with it– A priori evaluation criteria– Keep it simple
• Develop hierarchical process documentation• Incentivize & recognize change
– Public forums– Impromptu
• Marketing, marketing, marketing– Sponsor e-mails– News articles– Posters
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NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Know the Earth…Show the WayINCOSE Washington Metro Area Meeting 8 March 2005 Approved for Public Release/ 05-116
Point of Contact
Thomas Holzer, [email protected]