know BBB does for you - Better Business Bureau: Start With · PDF file ·...
Transcript of know BBB does for you - Better Business Bureau: Start With · PDF file ·...
Top 10 things you didn’t know BBB does for you
Facilitators:
Kayla Vise, Public Relations Specialist
and
Anastassia Mitchell, Digital Media Specialist
Today we will cover:
• BBB Basics • BBB Corporate
Partnership Opportunity
• Top 10+ Things• Questions?
Become a BBB Corporate Partner
https://www.youtube.com/watch?v=lcyH6yGeoFk#action=share
BBB Analytics
• Measure activity month-by-month
• Identify the location of inquiry initiations
• See what consumers are looking at on your business review. (BBB rating, customer reviews, Accreditation status)
Advantages of Accreditation – The Tools
• Marketing Tools
• Tech Tools
• Smart Tools
Request-A-Quote
• Get more leads!
• Promoted throughout BBB’s website for people to obtain quotes, estimates, information or proposals from your business
LiveChat
• Not just for consumers!
• As a BBB Accredited Business, use LiveChat to ask questions or find resolutions
• Available for quick response Mon-Fri, 9 a.m. – 4 p.m.
Checkbbb.org
• Add your logo (Clicking the logo will directly link to your website)
• Sponsored Listing(Appear at the top of your categories)
• Customer Reviews (obtaining customer reviews and in conjunction with your rating enables the listing to have a star
rating)
Marketing Department
Experts on the Advantages of Accreditation
• Handle questions on how to marketing your status as a BBB Accredited Business
(Business Reviews, Social Media, Web/Online, customer reviews)
• Collateral orders• Professional designers• Contact (512)-445-4748
Regional Offices
• Four offices in Corpus Christi, Midland, San Antonio and Waco
• Regional directors keep a local presence by working with local media affiliates and participating in community events
• Promotes BBB Accredited Businesses
• Available for speaking engagements
Media Department BBB directs consumers in our 79 country service area to find
trustworthy businesses, like you!
Next Steps
• Log in to your Business Review Page
• Connect with us on social media
• Sign up for our news releases
• Upload your BBB Seal, Request A Quote and Customer Reviews Seals to your website
• Contact Us 512-445-4748
Thank you!
Contact:
Kayla Vise
512-445-4748
Visit bbb.org/central-texas
– Find archived webinars
– Keep up with upcoming events