KM seeds to support a growing international collaboration

Patrice X. ChalonJournée découverte Kmnet, 2014-06-17

EUnetHTA and virtual collaboration

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Patrice X. Chalon

Outline Introduction KM concepts Tools for virtual

collaboration SABA meeting Open Atrium

Conclusion

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INTRODUCTION

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KCE?

Fedraal Kenniscentrum voor de Gezondheidszorg – Centre fédéral d’expertise des soins de santé

ION-OIP, parastatal(e) B, 50 FTE To carry out studies and produce reports and

recommendations from evidence-based information in order to support to the public authorities when they take decisions on health care and health insurance

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KCE’s research areas

• Good Clinical practicesGCP• Health Services ResearchHSR• Health Technology AssessmentHTA

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KCE & international collaboration

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EUnetHTA?

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European network for Health Technology Assessment | JA2 2012-2015 | www.eunethta.eu

EUnetHTA Partners

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KCE & EUnetHTA

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Associated partner

Founding partner

Lead partner

Lead partner

KM POINT OF VIEWEUnetHTA from a…

http://www.flickr.com/photos/mikecpeck/1594421372/

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Products

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Tools

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Tools(continued)

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Tools (continued)

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Process

Planned / ongoing projects

Research Report Decision

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Community of Practice

EUnetHTA can be seen as a…

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KM tools

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THE KM HOUSE CONCEPTIntroducing…

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The KM house concept

Rossion F. Transfer of Long-Term Knowledge and Expertise: A Case Study in the Nuclear Sector. In: Srikantaiah T, Koenig MED, American Society for Information Science and Technology., editors. Knowledge management in practice : connections and context. Medford, N.J.: Information Today; c2008. p. 403-14.

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Entrance

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Control

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Colleagues

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Agora

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Learning centre

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•

EUNETHTA INFORMATION MANAGEMENT INFRASTRUCTURE

Applying the KM house concept to….

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Hall

Agora

Auditorium

Experts corner

WorkingTeams

Library

Cockpit

Public information

Reference documents

Standards, processes and

procedures

Contact database

Question and answers

(list or forum + FAQs)

E workspace for WP teams

Conferences

Training sessions (e-meeting facility)

Webcasts

Planned / ongoing projects info

CA

PA

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ULILD

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SU

PP

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Recently published HTA’s news

DISSEMINATION

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Emerging technologies news

INFORMATION

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planned / ongoing Project Monitoring

Pu

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External information sources

Internal information sources = WP tools

Templates

Pergola M

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Collaboration members news

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Hall

Agora

Auditorium

Experts corner

WorkingTeams

Library

Cockpit

Pergola M

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SABA MEETINGWeb conferencing with…

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Overview

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EMOTICONS

VOIP/ PHONE

TEXT CHAT

SLIDESHOW

VIDEO

SHARE SCREEN

POLL

WHITEBOARD

RECORDING

AssessmentFunctionality Rating Comments

VOIP Some colleagues have problems with audioPhone not used (costs)

Video / Note used

Text chat Very important when no audioHelps a lot when transmitting proposalsMust be saved apart

Slides Import sometimes abort (file format?)

Whiteboard / Not used

Poll / Not used

Screen share Can be difficult to manage for presenterVery useful!!!

Emoticons Very useful!!!

Session recording Propriatary format, requires SABA app

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Assessment (cont.) Requires admin rights on the computer Requires specific firewall settings JAVA application may be restricted by

ICT security rules Last version causes problems (not

working on Mac)

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Lessons learned It works! We could not make without such a tool! Lots of IT constraints

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OPEN ATRIUMIntranet with…

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Overview

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MY GROUPS

RECENT ACTIVITY

MY PROFILE

NEWS

CALENDAR

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Overview (cont.)

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NEWS

DOCUMENTS

PLANNING

SHOUTBOX

CALENDARMEMBERS DISCUSSION POLLS

DASHBOARD

NOTIFICATIONS

WEBFORMS

News

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Documents library

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Planning

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Shoutbox

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Calendar

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Members

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Discussion

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Polls

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Webforms

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E-mail notification

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AssessmentFunctionality Rating Comments

News Not used a lotLimited => Newsletter tool

Documents library ! Works well, some limitationsPeople tend to create a lot of subfolders

Planning Takes time to encodeNot used

Shoutbox Useless

Calendar No interaction with outLook (Import / Export)

Members Lot of people do not complete their profile (Photo, competencies)

Discussion Best way to revise documentsAlso used as « ticketing system » by webmasters

Polls / Not used

Webforms Auto fill based on profile

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Lessons learned Needs description is important! Users are lazy…. Changing the habits is a challenge

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CONCLUSIONVirtual collaboration? Yes, but…

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https://www.flickr.com/photos/cjsmithphotography/5511409574/

Classical way to communicate

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http://www.flickr.com/photos/dcosand/5399855440/http://www.flickr.com/photos/delartful/4812078489/

http://www.flickr.com/photos/donovan_beeson/5275084531/http://www.flickr.com/photos/franciscoferreira/4588130338/

New options to communicate

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http://www.flickr.com/photos/niallkennedy/68815825/http://www.flickr.com/photos/mynetx/5205684044/http://www.washington.edu/itconnect/connect/email/uw-email/configuring/os-x-mail6/osx-mail/https://www.facebook.com/TheCochraneLibraryhttps://twitter.com/EUnetHTA

EUnetHTA Communication tools

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Virtual is not enough…

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Meet face to face matters!

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https://www.flickr.com/photos/ceardach/4550836301/

Drupal C

ode Sprin

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Meet face to face matters!

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https://www.flickr.com/photos/hpnadig/5290358767/ http://en.wikipedia.org/wiki/Wikipedia:Meetup/Bangalore/Bangalore24

A KM Framework helps you to support a multinational network

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Thank you!

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