KM Australia 2010 - Interactivity

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Interactivi ty 3 rounds of interactive activity With Michelle & Cory

description

Materials used to assist in facilitating interactive activities at the 2010 KM Australia Conference. Presented by Cory Banks & Michelle Lambert.

Transcript of KM Australia 2010 - Interactivity

Page 1: KM Australia 2010 - Interactivity

Interactivity3 rounds of interactive activity

With Michelle & Cory

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Intr

oduc

tions

Michelle LambertConvenor

KM Roundtable VIC@michellelamb

Cory BanksBucket Head

knowledgebucket.wik.is@corza

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Agen

daRound 1

Collaborating on Collaboration

Techniques:Anecdote Circle

Conversation Mapping

Outcome:Sharing perspectives

Content for later sessions

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e Anecdote CircleStorytelling is in our nature. Many of us have

lost the art of telling stories or listening to them.

PurposeProvides structure to help elicit, share and listen to stories

Assist us to create conversations in organisations

StructureScope is provided through a focus question.

Ethnographic questions are used to elicit stories.

Anecdotes are then recorded and used for Sense making.

GuidelinesFocus on providing examples, your experience, anecdotes and stories.

Allow your colleagues to complete their anecdote without interruption.

Rather than disagree with someone’s story, tell the story the way you remember it

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e Conversation MapConversations are not linear and controlled.

They are organic and wild. By mapping them we are able to see the junctions

and branch off in a different direction.

PurposeRecord the conversation

StructureLandscape page

Question in the centre

GuidelinesBuild on pathways

Jump across threads (link)

Provide enough detail

Use different colours

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Focu

s Q

uesti

on When have you felt

inspired or

disappointed about

collaboration in your

organisation ?

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InteractivityInteractive Activity

With Michelle & Cory

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Agen

daRound 2

collaboration #fail

Techniques:Reverse Brainstorm

Outcome:Sharing perspectives

Generate ideasContent for later sessions

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e Reverse Brainstorm‘Tolerated failure imprints learning

better than success.’ – David Snowden

PurposePermission to ventChange perspective

Leverages natural inclination for divisiveness

Structure1.Brainstorm2. Collusion

3. Mitigation

GuidelinesRemember it is a brainstorm

As many ideas as possible in a short timeSuspend judgement

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1. B

rain

stor

mHow do we ensure

collaborationis

dysfunctionalin your

organisation?

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2. C

ollu

sion

R&D(Rob and Duplicate)

Go around the room and look at work done by other groups

Steal their ideas!

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3. M

itiga

tion

TacticsAddress the points raised by developing

ideas/tactics/initiativesEnsure the described situation

DOES NOT OCCUR!

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Interactivity3 rounds of interactive activity

With Michelle & Cory

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Agen

daThird & Final Round

Where to from here?Techniques:

Open Space TechnologySense makingRitual Dissent

Ritual Enhancement

Outcome:Identify Issues

Develop Take-home Actions

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e Ritual Dissent / EnhancementImproving the resilience and

robustness of your ideas.

PurposeRehearse and improve your business case.

Structure1. Develop a business case for your idea.2. Present your case to another table.3. Receive critical feedback from the table.4. Go back to your group and improve your case.5. Repeat steps 2 – 4.6. Present your case to another table.7. Receive enhancements and ideas from the last table.

GuidelinesPlay the role of a Senior Leader in the business.

Black Hat (-ve) thinking first 2 rounds, Yellow Hat (+ve) thinking last.

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e

Dissent Black Hat

Critical negative thinking

Yes but…

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e ENHANCE

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oTWB Environment Planning Session - AgendaTime Topic Description Outcomes9  – 9.30 am Coffee on arrival9:30 am Welcome David Dearie Introduction

Background & outline of the dayMorning Alignment of business &

environmentThe morning will be focussed on:

–Developing the environmental vision for TWB

–Reviewing the key objectives for each area of the business for the next 12 – 18 months

–Identifying the environment impacts & opportunities within these key objectives

–Exploring the interdependencies & synergies between each area of the business

–Identifying what’s in it for TWB, the customer, the consumer

Aligned business & environmental objectives

Clear understanding of the benefits for TWB, the customer & consumer

List of environmental activities & initiatives within each of the areas of the business which will underpin the strategy

12 – 12.30 pm

LUNCH

Afternoon (1) Stakeholder Analysis & Planning

The session will focus on:

–Identifying the stakeholders (internal & external) from each area of the business

–Exploring stakeholder needs & engagement opportunities

Stakeholder Engagement & Communication Plan

2:30 pm AFTERNOON TEAAfternoon (2) Skills & Knowledge

DevelopmentThis session will look at:

–Key tasks the we need to do within the business to achieve the plans we’ve developed

–What skills & knowledge we need to develop in the various roles in our teams to achieve these plans

Capability matrix for each functional area

Training / awareness programs for development

KPO’s for execution of plan4:00 pm Close Summary and next steps

http://www.newshoestoday.com/site/we/cyriel_kortleven/

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